1. Walter Palma Designs

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Tuckahoe, NY

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Walter Palma Designs

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Walter Palma Designs

Home interior design

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9 years ago

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Westchester Kitchen & Bath - Recent Projects

Westchester Kitchen & Bath

(15 reviews)

$$$

It would be hard to improve upon our experience with Westchester Kitchen and Bath. We had already…read morebeen to several retailers and had spoken to other designers, so we had an idea of what we liked and the kind of person we wanted to work with. Our salesperson Sandy was patient, knowledgeable, and personable, which made it easy to decide to go with him. He respected our budget and timeframe, and guided us in creating a kitchen that met our needs. I recommend Sandy and Westchester Kitchen and Bath without qualification.

Last week, a few days after we put down a $10k deposit to have them come measure (they did not ask…read morefor a deposit or anything to do the design) we decided to go with a different company as they came in almost $20k less for the same design and same manufacturer (FABUWOOD) and we requested our deposit back (minus $1000 to compensate the designer). It's important to note that we have the designer a design to work off of and she tweaked it a bit, but it's 90% the same layout. Anyway, we get a call from the owner saying he will NOT refund the $10,000 deposit (they originally pressured us for $20k, thank god we didn't do that), but that he would consider giving us $2,000 back and If I don't like it I'll have to sue him. He mentioned he already spoke to his lawyer and even if we dispute it with AMEX, he e knows he will win (it sounded like he has done this before and knows how to play the game) We did of course dispute it through AMEX, notified the BBB and also emailed the CEO of FABUWOOD sharing the deceptive practices of this company and will tag on IG/X It feels like we are getting scammed here - Do not give this company any $ and it looks like many of their Google Reviews are fake / paid for , also check YELP and FB.

Walter Palma Designs - interiordesign - Updated October 2026

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