I stayed here for two years during college, and I'm glad I did…read more Not only were the apartments quiet and well-maintained, but the administration was great. They were very proactive-- we had new carpet, and the apartment was certified bedbug-free before we moved in. They were also always available and friendly. I've learned since then that this was a luxury. Finally, the on-site laundry facilities worked well, were cheap, and safe. I always felt secure doing laundry at 1 am, and never had to worry about clothing being stolen. In short, this complex was awesome.

A young person we have known for years lives here. He is having to buy plastic to cover a broken…read morewindow because Orchard will not. When you leave you must pay power for the next tenant for at least 1 month. The biggest kicker, his father recently passed away and he needs to move back home to care for his mother. Orchard will not let him out of his lease. Their response "not our problem". Never go near that place. All other reviews are correct, exept the one who lived there while in school. Must have had an apartment away from main buildings or special treatment.

We have the office several times about issues, the most current being the broken washer that has…read morebeen broken for months now. We were told that they had to order a part. It doesn't take months to order a part. Now we're being told that they are waiting on approval from the owner to order a new one. They stated that the owner doesn't get back with them wry quickly and that there is nothing they can do about that but wait. They are saying it will be, at the very least, next year before it's replaced. They aren't really the friendliest people to deal with.

...I now have a neighbor above me that disturbs my unit. I've called the office and the police has…read morebeen out over 7 times and he is still playing his keyboard. I find it difficult to even get sleep. It's been going on now for over a month as I'm waiting for management to resolve this matter

My daughter has just moved in this year and we had an issue with the room before she moved into the…read moreapartment. When we contacted the Village Promenade staff, they dealt with the issue quickly and made sure it was fixed. After she got moved in, we discovered some additional issues and they resolved them quickly. The staff are all very helpful and friendly as well.

This place is horrible! I lived here for 3 years and what originally was a nice apartment became a…read moreplace that takes all your money and charges you for everything. I was charged double what I should have during Covid claiming I owe them over 6,000 freaking dollars! They charged me cleaning fees when I was there for weeks with friends mopping and scrubbing so it was up to standards. They charged me for furniture that I reported was damaged when I moved in and never got replaced. I have tried fighting them on it and the collections company they sent me to. They are greedy awful people! Do not waste your time!!

I lived there for 3 months with a couple of roommates (these roommates were and still are horrible…read morepeople). the maintenance was always on top of the requests and super friendly. The people in the office weren't super friendly but they would listen to any concerns. I had to move out due to unfortunate circumstance, and the office won't let me off of the lease UNTIL the other two are caught up on their rent. I have not lived there since the end of December. The people in the office aren't any help In this situation.

Great apartment, great maintenance people, great property manager, overall great apartment. Always…read moreattentive to what we need and is a quality place to live!

I am a BSU student and I lived in the 400 apartments owned by Live Near BSU, formerly RentBSU, for…read moretwo years beginning in '21 and had ENDLESS issues. Black mold, busted pipes, stolen bikes, broken security cameras, ignored maintenance requests for the entire year we lived there, a dangerous parking lot in the winter, bogus charges after moving out, non working laundry machines, extreme disrespect, and so much more. The worst part of my experience was thanks to Doug, who refused to accept my valid emotional support animal paperwork. He insinuated I didn't need an ESA because the pet fee "isn't too expensive," and continually asked for additional specific information about my disability which is ILLEGAL. I attempted to explain it wasn't about the money, but he belittled and gaslit me. My doctor said she had never been asked for such in depth information in ESA paperwork in her entire career. I spoke with several other residents at the time with the same issues. In my current house, different company, my letter was approved immediately. DO NOT sign here. The price may be tempting, but I promise it is not worth the stress. I have NEVER been treated with such disregard by grown adults, let alone adults that I am paying and I have only treated with understanding and appreciation, while not understanding these issues are not normal. I cannot dis commend these apartments and this rental company enough. Save your time, money, and mental energy.

Do not move here - no maintenance. Air conditioning has been out for 3-4 weeks, windows don't open…read more Management is unreachable.

From the owner: The historic Roberts Hotel has been transformed into The Lofts at Roberts, a new community of one-…read moreand two-bedroom apartment homes for adults 55 and over. The Lofts at Roberts offers many amenities including a grand multipurpose room with kitchen, fitness center, computer room, community rooms on each floor and even an onsite movie theater. With a fun community, great location, and intriguing history, what's not to love about The Lofts at Roberts? Our building is smoke-free & environmentally friendly. Contact us to reserve your next place to live today!

I recently traveled to Muncie to help my daughter move out of these apartments. I was appalled at…read morethe lack of upkeep to the building in which she lived (see photos). The foundation was cracked, which had caused 2 large wall cracks in her bedroom wall. These had obviously been previously spackled and painted over prior to her moving in and the spackling was coming off. The outside air conditioning unit was in dire need of cleaning and maintenance. The fire alarm outside my daughter's apartment was torn from the wall with the exposed wires hanging loose (glad she never needed to use it!) But the worst part of the experience was having to smell pot the entire time we were there. The moment I opened the door to the inner hallway, I was greeted with an overwhelming odor of pot. I hoped the smell would end when I entered my daughter's apartment but it didn't. My daughter's apartment smelled the same! She took me to her small bathroom where the smell was the strongest and where the smell seemed to enter her apartment. She had previously told me about this but I thought she was exaggerating. Her entire apartment smelled as if someone was smoking pot in each room. By the time I left the following day (thank God I got a reprieve at night in a local hotel) my clothing reeked of pot and my asthma was in full bloom! My daughter had reported this problem to management and nothing had ever been done. The saddest part was that the smell was coming from the apartment across the hall from my daughter's apartment where a very young infant was being exposed to the smell! I am not a prude by any means, but I feel that the rights of all should be considered in apartment living. I could not recommend these apartments to anyone looking for a clean, well-maintained and friendly place to live. Look elsewhere!

My husband and I lived here for 2 years and were completely taken advantage of by the management…read morewhen we left. They made multiple petty charges which included charging us $10 for leaving a few strands of hair in a drawer, etc. They also charged us $100 for blinds that were broken prior to us moving in that they didn't account for on the initial inspection (we weren't allowed at the initial inspection because we moved in during covid). They charged us almost $300 for "staining the carpet" - granted the "stains" they were referring to were under the carpet, not even on the top of the carpet. They said that it was a urine stain from our dog and that they ripped up the carpet because the apartment "reeked of urine" which was not true because we had multiple people in our apartment while we were moving out just a few days before that can attest that it didn't smell of urine. Also, our dog was completely potty trained, was crated when we were gone, and was constantly monitored when she was out, so there was no way for her to have had an accident that we did not see or know about, and our dog had no potty accidents while we lived there. It's also good to note that the carpet had just met it's 7 year guaranteed lifespan, coincidence much? In total they charged us $500 at move out. I have also read other reviews where the same thing had happened so it seems to be a trend with the management. My friend, who is a property manager for Indianapolis apartments, was appalled at the accusations the managers where making and the things they were charging us for. Aside from this the amenities included in the rent (gym, pool, laundry, etc) are severely outdated and most of the time broken to where they cannot be used. The pool was closed half the time during the summer without any reasoning or warning from management or maintenance. The management for this establishment are the definition of "slum lords" and you will be able to find a much better apartment with better amenities and management 2 minutes down the road. Do not rent here!

If you have the opportunity to place your properties under Blue Sky's Management Services, you will…read morelove their quick response times to tenants issues and their great communication with owners. They care about the future of your property and the tenants who reside in your homes. We have never been disappointed! Lance, Mike the staff and maintenance technicians are fantastic. Don't look any further, this is the place for your real estate portfolio.

I spent 3 months putting in maintenance requests over the overpowering smell of mildew, all they…read moredid was spray it with bleach water until I called the health dept. Then my property manager began arguing with me that there isn't mold in the basement, after the professional company came out and inspected and pointed at a spot on the stairs specifically and said "like this, this is mold." Not excited to pay the medical bills for my breathing trouble! They also didn't want to let me out of my lease 1 month early, when I had already been staying somewhere else for almost a month because of confirmed mold.