I was calling around for one T molding. That's right.. just needed one! Everyone quoted me so…read morehigh.. over $100! I ended up calling this spot and Steve helped me. He quoted me $25 for the exact item I needed. He ordered it and arrived a few days later! Very nice, great quality and fast!! Would definitely go back for any of our needs! Highly recommended!!

Best carpet business I've ever experienced. Andy is the best and truly cares about his customers…read more Martin the installer and his crew were amazing!! First time ever carpet installed without marks and scuffs and busted up base boards...when they were done the only evidence they were there was the perfectly new carpet. Will definitely return to SCS Carpet for our next flooring project.

If you're looking for flooring for your home this is the place I would go. I had 10+ companies…read morequote my flooring project and I can confidently say lisa with diamond flooring is the best in the biz. Diamond flooring had the best pricing on floors and installations. The showroom in diamond bar is full of samples and lisa is always willing to answer the phone whenever you call. Great job lisa!!

Diamond flooring is a gem for sure. My wife and I have purchased flooring twice from Lisa for a…read morecouple of rental units. She is a pleasure to work with. Her prices were lower and we received a better quality of luxury vinyl than the big stores. Plus, she was happy to spend the time and answer our questions about the products. We are fortunate to have the business locally.

Joline is so patient and experienced. She showed me many samples and I went back 3x to her…read moreshowroom. She also came out to my house as well. Her crew install the flooring very quickly and I was very impressed with their work. I will definitely refer her all my friends.

The flooring remodel market in Southern California has honestly become frustrating. A lot of…read morecompanies try to attract customers with extremely low quotes at first, then ask for a large deposit, often in cash or via Zelle. Even worse, once the money is collected, the problems begin: delays, no work being done, materials not prepared, or even complete silence and no response at all. It leaves customers not only having to find another contractor, but also wasting time dealing with the mess and trying to recover their losses. Fortunately, I was introduced to Conch Flooring by a friend to handle the flooring remodel for my rental property. My experience with them was completely different. They were professional in material selection, project scheduling, and communication throughout the process. What was originally expected to take 3 to 5 days was completed in just 2 days, including floor leveling and laminate installation. I was very satisfied with the final result. It really reminded me that you get what you pay for. Conch Flooring does not rely on the lowest price to win business. Instead, they demonstrate professionalism through quality materials, efficient workmanship, and a responsible attitude. For me, the real value was not just the flooring itself, but also their commitment to quality and after-service support.

Look no further, Classic Carpet and Tile is 100% the best! Mary and Herman make you feel like…read morefamily, give you wonderful suggestions for your home, are very reasonably priced, and guarantee their work. The workers at Classic Carpet are always on time, professional, and pay attention to detail. Their work is clean and will meet your expectations every time. Classic carpet will not leave your home until you are completely satisfied. Classic Carpet will meet every one of your housing needs. They do floors, bathroom remodels, bathroom fixture installations. They are truly the best!!! They have done my home, my mother's home, and my sister inlaw's home, and we all are very happy with the work done by Classic Carpet. They will guarantee their work and are always willing to help. I say that because just a few weeks ago, my fiance dropped a patio tile on our hardwood floors by accident and cracked our floor. Classic Carpet came to rescue. Mary gave me a great price and reassured us that they could do the repair, no problem. Herman had his workers scheduled the following week. Wonderful customer service and fantastic work. I can't even tell my floors were ever damaged. While Classic Carpet was at my home, they regrouted my bathroom and put in a new toilet. The work was done very timely, and my home looks brand new! I can't thank Classic Carpet enough. They will forever be our go-to for all of our home needs. From a perfectionist, you will not be disappointed! Look no further and enjoy your remodel experience with Classic. Thank you, Mary and Herman! You were a lifesaver!!! Thank you, Juan, for the great work on the floors! An absolutely beautiful job!

Mary was fantastic. After visiting several tile shops, hers stood out the moment I walked in-Mary…read moregreeted me warmly and was incredibly helpful. She's professional, knowledgeable, and guided me through design choices, explaining why some ideas would or wouldn't work. Our bathroom wouldn't be as beautiful without her guidance, and she and her husband were so kind. Highly recommend! You'll be pleased.

Call them first!!! Myriam and Max are the best! They're knowledgeable, helpful and so patient…read more Especially with someone like me who has a hard time making decisions on things that seem as "permanent" as new flooring. I had three rooms transformed from old (really old) carpeting to laminate hard floor. They made the experience as painless as could be with valuable advice and guidance, while also educating me at the same time. I immediately liked and trusted them. They were fair in every way and made me feel like an old family friend. And the new floors look great. I highly recommend this business.

I had a great experience, I was looking to replace a old kitchen floor, and they had everything I…read moreneeded. It was easy and was treated like I was family. Thank you!!

Love them! They did a great job on my bedrooms. Fast and efficient. The gentlemen who came to…read moreinstall the carpet were very mindful as I had asked them to please be careful with our walls. We just had them painted. They quoted me a 3 week lead time but the carpet came in fast! Less than two weeks with installation. Overall I highly recommend them and I will definitely use them again.

Gary and the ladies in the office were nice and attentive. The turnaround time from order…read moreplacement, measurements and install was under two weeks. The installers were kind and efficient.

I was in need of professional to repair my carpet. It's been about 10+ years since the carpet was…read moreinstalled and each room had these carpet bumps. The carpet needed to be stretched. I am so happy to have found Brian. I was able to take a few pictures and he had me measure the square feet of the area/room that needed stretching. (The length and width of the entire room, multiply together to get the square feet. Brian got back to me quickly with a fair quote. Based on scheduling, we agreed on Friday morning from 830-9am. He was prompt and polite and showed up on time. I asked him to walk through the areas that needed stretching to make sure the agreed upon quote was still accurate. He got his tools and put booties on his shoes and began to work promptly. Now I know why he had me measure the entire square feet because the "ENTIRE" area needs stretched and not just the part with the bump. Brian is personable and I was able to able to find out that he has been doing carpet since he was 18 years old. He has over 40 years of experience! I was really impressed that he had the tools and knowledge on how to approach each room. I was able to get all the clutter and small stuff off the floor the night before. With his tools, he was able to stretch the carpet without moving too much. Each time I hire anyone to work on my house, I vet their past jobs and see if the customer is happy with the work and to see if it's a professional person devoted to the craft or someone with tools that watched some online videos. Brian is 100% legit. Pure professional, level 1000 mastery. I am so happy with the work that he did. Everything looks so much better. If you need anyone for carpet repair, carpet stretching, or carpet installation, I highly recommend Brian.

I had a great experience with Brian's service! He was very friendly, professional, and arrived…read moreearly. He got done quickly, but still did a really thorough job, and the carpet looks great. I also really appreciated that he wore shoe covers and was respectful of keeping everything clean. Overall, excellent service and definitely worth 5 stars. I would highly recommend him to anyone looking for a reliable and professional carpet guy! 10/10 experience!!

I was looking for someone to make a carpet runner for the split stair case. I consulted with a few…read morecompanies from yelp but many of them reported that they do not do that anymore; only straight carpet install. Ryan was the last one I contacted and he was the only one who said he could make it happen. He did caution me the price for stair runners tend to be more expensive. If it was not within budget, having the stairs carpeted would also be an option. I agreed to the ball park price. He came out during my home remodel and measured the stairs. Prior to completing the contract information, I found out that my steps were not going to be wood and would only be vinyl. The carpet would not be able to be nailed into the steps. I had to think of a creative way since I really wanted a runner. I asked if they would be able to tape or glue the tops and staple the faceboard. Martine the installer was on vacation so Ryan said he would ask when he returned. I followed up a couple days after Martine returned from vacation and he confirmed it would be doable. My original color ended up matching my current floors too well so I stopped by the shop to look at other samples they had on the floor. Aliyah was very kind, helpful and between the three of us ladies (myself, Aliyah and my friend Alma), we decided on a new color to better match my handrails. Install day was scheduled, then re-scheduled due to an incident with the installer. Once everything was square, Martine came out to measure and cut the carpet. Professional and efficient. The carpet would then be sent to binding. One week later, install happened on 7/4/21. One piece was missing and Martine was able to pick it up on 7/6/21 and complete the install. The stair runner looks amazing. It was a pricey investment but it looks beautiful. I hope it stays but I understand, we had to think outside of the box for this project. Thank you for a great experience. I highly recommended these guys!

Quick response. Got emails of carpet samples right away with estimates. Walked in to pick which…read morecarpet we wanted for my grandmother's house which took a whole 5 minutes because they had our samples ready. Had the carpet installed within a week or so! Easiest transaction ever with great customer service at a competitive price.

We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

I previously had a horrible experience with another flooring contractor (completely unrelated to…read morethis company), which made me very nervous about going through the process again. The flooring from that past job began breaking, even bowing at one point, and when concerns were raised, the contractor brushed it off and said to give it time to settle. It never improved and now just creaks, but we eventually gave up on trying to fix it. Overall, it was a nightmare experience. Because of that, I was extremely cautious when choosing new flooring this time around. I asked a lot of questions, sometimes more than once, to help ease my nerves. Jacob was the one who helped me, and he was so patient and helpful. He was very down to earth, explained everything in layman's terms, and spoke to me like a friend rather than talking down to me. In an industry that is primarily male, I've often felt dismissed or spoken down to, which can be incredibly frustrating. Jacob treated me with respect and like a person, which I truly appreciated. Jacob also helped me choose the flooring, and the process was surprisingly easy. I told him I wanted a light-colored floor, and he selected three options that closely matched what I had in mind. It was such a relief not to sift through endless samples, which can be very overwhelming. I was able to make a decision quickly, and the end result was perfect. I absolutely love how it turned out.

Zero salesmanship or problem solving skills. Worker hates his life and sees people as 1 time…read moreclients. Kindness goes a long way to a successful relationship and the tone of the man that I tried to get hardwood floor from was harsh, unhelpful, and unwarranted. Zero stars for customer service. If you're looking for a company that cares, this one instantly gave me a red flag. Stay away!