After this initial post with my negative experience, the manager of the store reached out to listen…read moreto my concerns directly. Then he not only apologized, he went out of his way to make sure the situation had been rectified. I really appreciate the follow up and professionalism shown by Mike.

Amazing service, everyone was kind and welcoming. The manager Mike went above and beyond to make…read moresure my son who has very poor sight would be comfortable with his new glasses! We usually have such a hard time with my son feeling confident but the staff really went above and beyond fitting and getting him right!!!

My thoughts on this LensCrafters location are mixed. The gentleman who initially met with my wife…read moreand I to pick out new glasses was very friendly anecdotes helpful. He knew the products available and assisted with picking out frames and lenses. However, we've had the misfortune of twice encountering another male sales person. Both times he seemed to be short with us and didn't have a clue how to process refunds. He refunded my wife's glasses onto the wrong card which caused me to lose several hundred dollars in FSA monies from last year.

This location fails to deliver on it's promise to deliver glasses in the time frame they quote. I…read morewas told 2 weeks for my glasses to arrive. I contacted them after 2 weeks and they said my lenses were in "coating" and it would be another week. That week past and was told they were "promised" for the next week. Guess what.....1 month and no glasses. If you need glasses to see I would not recommend this place.

Very poor service and understanding. Doctors are uncooperative and don't listen to concerns. It was…read moremuch better before it was my eye doctor.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Where is the ZERO star option? That might even be too good. My saga began in Feb 2023. Needed new…read moreglasses and my prior place was out due to the issues we had before with their inability to make decent glasses. I was going on two years of bad glasses and needed a change quickly. Picked up my new glasses a couple of weeks later and they were completely unusable. Cut wrong in every aspect. Blurry close up, distance, no peripheral, transitions were off (progressive lenses). Due to travel it was a few weeks before I could get back in to pick up new ones. They were bad as well but better. Took them home to trial and had issues driving, working, reading my computer screen. Could not read with them at all. Took them on a long road trip and tried to make them work. Nope. Absolutely not happening. I finally made it to another eye doctor. Without telling them the ongoing saga with York Eye, he tested them and said they were cut completely wrong in many different aspects. Nothing was right. Ready for this??? He tested my old glasses that were made in 2020. The ones I was stuck wearing because York Eye could not do it right. Guess what??? The script for my new ones with him were about the same as the original 2020 glasses. No where close to the crap coming from York Eye. Picked up my new glasses the other day and they are awesome. Spot on the first time. Needless to say, never going back to York Eye. What a total waste of over a year and well over $600.

good doctor, bad customer service! Trying to get through to a real person in their office is…read moredifficult if not impossible!

My recent visit was my first. I found the store wonderful. The displays in every department were…read moreexcellent. The merchandise very high quality.

Today my wife daughter and myself were shopping at this location. My wife decided to go upstairs…read moreand find some clothing for our children while I looked for a place to pay for my items. The spot that says customer check out had two ladies in line checking out so I walked over to the perfume section and asked the lady if she could ring me up because their was nobody at all at her register. All I had was two shirts and two pairs of pants. The woman takes a tone with me and says um no you can go over their and then had a sideways look for me like I was disrespectful for even asking then apologized to the lady that was just looking at items. It's been over 5 years since I have shopped at this location and was truthfully lost I just wanted to find my wife and daughter and not make them wait for me. My advice is if you don't want to serve the public if you can't say sorry you should reconsider where you work. You shouldn't make someone feel like a a$$ hole for asking if you could ring them up. The woman truthfully sucks at her job and was already defeated by the public by noon. I asked Kindly I even said mam could you please help me. And to be responded to like that is less than what anyone deserves. What a mean woman she truly is.

The optometrist was useless. In a hurry to meet his parking lot date during initial selection and…read morefor "fitting" after completed eye wear was ready. Again in a hurry to meet someone in parking lot and set glasse on my head and "said they look good right there". Never set level or made any adjustments for the point. Lense was wrong Because he leaned far left tilting the device while trying to read my eyes. Extremely unprofessional in every way!!! Actual Dr was very good but her work blown by lazy optometrist.

We enjoy eating at Village Green. We have always had good food and quite possibly the best French…read moreOnion Soup around. Their turkey club is real fresh turkey piled high and costs half that of another diner down the road. They do, however, need to pay MUCH more attention to the cleanliness of the restaurant. We went in there last Sunday for an early dinner and turned right around and left after being seated. The floors were filthy (and to me if the front of house is filthy I don't want to know what the back of house looks like). I could be more understanding of this if they were busy, but there were no customers in the place. There is no reason they shouldn't have swept the floor.

I want to thank Ed and Dr. Guilford for helping me out today. I was working on some plumbing when a…read morepiece of the plaster ceiling fell on me. Although I was wearing safety glasses, I got an eye full of plaster dust. I called another eye doctor who was closer to home who told me that although I was 5 minutes away their doctor wasn't willing to wait for me to come over and I should go to urgent care Thankfully, I ended up getting ahold of Ed at myeyedr. He told me to come right in. Dr. Guilford saw me ASAP. He was able to remove a piece of plaster lodged in my eyelid, which fortunately only did minor damage to my eye. Thank you again.

Yesterday I was so excited to pick up my new glasses when I opened the new case it was not the…read moreframe that I ordered. This is the second time this happen to me, in 2021 and now. CSR told me was the warehouse mistake. I will never go back again. I was a established customer for 5 years. I'm disappointed for not paying attention to details

Highly recommend!…read more Dr. Kuzo was super charming and helpful! New to the area so this was my first time visit and happy to say she is now my Optometrist. Andrea and Stacey were also extremely nice and pleasant to talk to. Love these gals! AH

Excellent service from start to finish. They truly care about your care. It is something you can…read moreonly achieve from a neighborhood eye care center.