We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

Excellent customer service. Very fast to get glasses made. Always professional and helpful.read more

This place is AMAZING! I am so glad that I did not just go to the first eyewear place near my home…read moreand did a little Perplexity.ai query about the best place to go. It was MORE than right about Peachy. DO NOT GO ANYWHERE ELSE! They saved me HUNDREDS, and the ladies there are AMAZING! Seriously. I could. not even believe it.

I have nothing but great service and care here. I have had multiple eye issues this year and the…read morestaff and doctors have taken really good care of me. I highly recommend. I have seen Dr. Easley and Dr. Desai. Both have been wonderful!

Unbelievable!! Poor service! I just walked out. I've waited approximately 2 months for an eye…read moreappointment. I'm harassed by text messages making sure I'm keeping my appointment to only arrive and find I have to wait 2 1/2 hours to be seen. Use your text messaging system to alert your "potential " clients so WE can make an informed decision. I then request a new date. Instead of finding a way to satisfy a "potential " clue for your issues, I'm told nothing through October; which is where I stopped the assistant and walked out. I came to have an eye checked for an active nerve. Not to spend the day with you guys.

If I could give a zero - I would. I came in to get my glasses (already many issues back-and-forth…read moreto get these glasses. ) Finally have the glasses updated with new lenses because they sold me plastic instead of glass with out me knowing and now the lady says she can't give me my glasses! that I already fully paid for! Because there's no doctor present, literally in the text from the store it says "come pick up your glasses anytime. See you soon" and here I am and now! I won't have glasses all week for work so that's great thanks LensCrafters you suck.

Purchased my glasses from this location about 2 years ago. This past month, the pads on the bridge…read morecame off leaving exposed metal. I took them back to the store and they repaired them in about 5 minutes - for free. The staff was polite and friendly. The original sale was made on availability and price. The repeat sale will be made because of their great service when I needed it the most.

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

Had a great experience here! Very in depth testing and professional. I really like Dr. Flanagen who…read morewas very professional and explained everything. Great glasses selection. I will be returning! Nice building. Easy parking. Transparent pricing.

This was my first visit to the Roswell eye clinic, and I had a very positive experience. I was…read morelooking for a new eye doctor, and my family recommended this clinic. When I initially walked inside, I was immediately impressed. I was greeted by multiple people at the front desk, and I appreciated their use of technology in allowing me to confirm my information and sign the acknowledgment forms on a computer screen. April, the Certified Paraoptometric (CPO), took me to the examination room, and performed visual acuity tests. She also used the Optical coherence tomography (OCT) to take images of the retina or back of the eye. I valued the way she took the time to explain each step in the process. Afterwards, Dr. Flanagan, the optometrist, came into the room and finished the eye exam. She was professional as well as personable, and she took the time to answer all of my questions. The next step in the process was sitting down with Chad, the optician, to review eyewear options and select frames. When I had questions about the charges, and what my benefits covered, he provided all of the details related to the frames, the lenses, and all of the various options. The final step in the process was checking out and providing payment. Yolanda, the front desk manager, was friendly, and she offered me the opportunity of scheduling my next appointment before I departed. After leaving the clinic, I received emails with a post visit survey, as well as a reminder of my next appointment date. I would definitely recommend the Roswell eye clinic to others, and I look forward to my future visits.

Recently moved to the area and this location is right down my street. Went for my exam and got…read moreglasses. Overall lovely practice with a great doctor and everyone was super helpful at the front desk. Prior to my exam I had walked in to ask about a repair to my current glasses and they fixed it for me no charge. Great selection of eyewear and wait times were not bad at all after I ordered mine.

I have been coming to this practice for years. The staff are all wonderful! Danielle is great,…read moreshe is such a joy to interact with. Dr. Zadeh has a nice and calming aura. He is a pleasant and caring doctor. The selection of eyeglasses is great. Most are conservative styles. They do have some that are bold and daring. I got a pair of Tom Ford glasses that were a bold choice for me. I have gotten compliments while wearing them. I am happy I listened to the staff and a few customers on my choice! This a great place to go for your eyecare needs!

I've been going to Briggs for the last 7 years. They are super friendly, prompt and have a great…read moreselection of frames. One of the biggest things I'd say is their philosophy of eyecare first. My wife had a pair of glasses from an optician in another city. After examining her, Dr. Brice told her that she no longer needed glasses. Most opticians would keep her in glasses to sell her a new pair of frames - not Dr. Brice and Briggs. Great folks to work with!

The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

Dr Oifer is a great guy, makes you comfortable and is very knowledgeable. The male assistant is…read morealso very professional and knowledgeabl, he helped my son find a great pair of glasses. After going to this location for 2 years and having mostly good experiences my last the girls at the front desk were very disrespectful, unprofessional and I suspect maybe racists. What other reason would they be laughing at me and my kids -we're people of color' while we browsed their glasses selection. Even though this experience was over a year ago, I'm still angry at myself for calmly walking away instead of confronting them while they laughed and derided us. Needless to say I will never go back.

I've been a patient at Pearl Vision for years. I had an appointment for 10:00AM. All I need is a…read moredocument to get my driver's license. I arrived at 9:30 AM, and I'm still sitting here at 10:50. people who arrived after me have been seen and have left. I can't leave because I need the form. I hate wasting my time. I'm so frustrated. I feel like I'm being held hostage. I can't just leave. I don't have anyone else who can complete the form. This is poor customer service.

Okay, we're back in business. Let's start with the optometrist…read more **** Dr. Marvin Howell is excellent. His exam was more thorough than exams I've had in the past. In addition -- a big plus to the practice -- he upgraded service with technology (something previously lacking.) It doesn't hurt that Dr. Powell is knowledgeable AND personable, making a routine eye exam rather pleasant. **** Jennifer, manager of the optical side, seems to have whipped things into shape. I went in for my usual 2 pairs for $99 (for inside reading) and no upsell, no scare tactics -- just good service and designer frames at discount prices.

I was very disappointed with the result of my visit and my purchase of 2 pairs of glasses. I ended…read moreup with progressive lenses that are useless to me in the office because they fine for reading or seeing far, but are blurry when reading my computer. I must tip my head way back to activate the reading glasses to get a clear view. I don't know if it was the examination that missed or the evaluation of the sales agent or the execution of the lenses, but either way after spending almost $1000 I did not end up with usable glasses. My return visit to discuss the issue ended up with a sweet lady named Cleo telling me I just needed to learn how to use them and get used to them...