It was a busy day but the staff was attentive. I was frustrated trying to put a replacement lens…read morein my ray bans and asked for help. In less than 5 minutes, he came out with my sunglass all together! So very nice! I appreciated their help. 100% recommend

Very disappointing. They gave me the wrong prescription for my eyes. I thought that maybe it was…read morewhere I got my eyeglasses so I took them back for adjustment. My old eyeglasses are better than my new ones. Now I have to wait two years because of my Medicare insurance. We are elderly, live on a fixed income and live 100 miles from Rapid City. When I called them to ask if they could recheck the prescription they told me I would have to pay because it was just past 60 days. Between bad weather, subzero temperatures, the long driving distance and getting the glasses rechecked they wouldn't budge on this. I guess that even though western South Dakota is VERY rural, Independent Optical believes everyone lives in Rapid City. They are not flexible and have no compassion. This is their fault. I definitely do NOT recommend them.

The 3 stars are EXCLUSIVELY for Dr Lynn Tucker. He is Amazing!!!…read more It's a shame how a lousy office personnel can smear the image of amazing professionals. And I can't say that they went to any Vet schools, because people that works with animals are very caring and compassionate, which is not what is happening in this office!! I get better treatment from a Macy's retail person than from the staff in this office!! And not like they are free, or low cost. Go figure!!!

Great experience! Injured my eye in a fall, and I was able to be scheduled within a couple hours…read more Dr. Young and staff were efficient, professional, and explained details in layman's terms. Highly recommend.

Great customer service and the prices are better than other places I've been. As promised if I…read morewasn't happy with the first pair they let me try again with different frames. I'm a happy customer.

Bad quality frames 2 nd time with different frames and they fell apart. Had to wear my old Walmart…read moreglasses. Went to get them fixed and ended up leaving as the line was 6 person deep and 2 people working. One was helping customer and the other was on a laptop. I will go back last time and get them fixed and that will be it. Not recommended

I had a procedure with him and had a complication. It was one he specifically said could happen…read moreand it did. When I called back to get the complication taken care of, I was denied service. Maybe it was because I was a VA patient using Veteran's Choice, I do not know because they would not say. I had to go elsewhere to get care for the complication. I think this was very unprofessional and for that reason can not recommend him.

I have been going to Dr Porisch for a couple of years now and always have a great experience, he is…read morepatient and never makes me feel rushed when doing my annual contact lens exam. I dont have any complaints and would recommend giving him a try.

Precision Eye Care is so professional and efficient. They set me up with multifocal contacts that…read morehave truly improved my vision and quality of life. I no longer need readers, which has been amazing. Highly recommend!