My experience was so disappointing I ended up filing a complaint with my insurance so I could get…read moremy benefits reinstated to go get a second opinion. There were only 2 staff members that were actually helpful and considerate. When I had to go back for a repeat refraction, the doctor was in and out of the room in less than 5 minutes WITHOUT SAYING A SINGLE WORD TO ME. They fully admitted that my initial exam was botched and the prescription I was given was nowhere near what I needed. Yet, here I sit, more than 6 weeks of them ghosting me and still no glasses. Zero stars

The parking lot is SUPER TIGHT! I had to squeeze out of my truck to get out and back in. Otherwise,…read moreprovider was friendly and educational

I had a meeting with OD Steven Schaefer. It was my first time here, and the first time in a long…read moretime that I had anyone check on my eyes. Everyone in the office was very friendly, and it was a welcoming environment. I checked in and did the typical insurance exchange. Within a couple of minutes Dr Schaefer came out to get me. At first I thought I had the summer intern, as he is a young looking guy. I am at an age where I can fortunately choose Doctors that should outlast me, so that I don't have to adjust for someone new. Dr Schaefer may be young, but that comes with a huge benefit. Everyone in their life has met with a care provider somewhere that has decades under their belt, and they show it by asking a couple of questions, acting burdened, and rushing off to the next patient. Dr Schaefer was the complete opposite. He was patient, answered all of my questions, and was highly professional throughout. He definitely fits the requirements for a Doctor, and I will recommend him to anyone I can. This office is extremely lucky to have him! Thank you Sir!

I returned contacts, which were sent back to Bausch and Lomb. It took three months of waiting and…read morethey took 20% which was $92.40 off the refund for restocking. Bausch and Lomb said they would have paid me the whole amount if I sent them back directly. Poor customer service.

Great customer service and the prices are better than other places I've been. As promised if I…read morewasn't happy with the first pair they let me try again with different frames. I'm a happy customer.

Follow up, now after over two months and messing up my prescription not once but three times they…read morefinally call and text to say they are done. I show up and told I'll be put on a waiting list it could be an hour as my glasses are sitting on the counter, instead of handing them over and letting me be on my way im waiting another hour. At this point I am done, at this point I'm considering just taking a very expensive loss. BTW don't let the hype fool you they are just as expensive as any where else. I have been wearing glasses for 45 years and have never delt with incompetents on this level. Save yourself a headache and DO NOT GO TO THIS PLACE!

We've been patient/customers here for 3 years, for 3 people in our household. We originally chose…read morethis place due to some great reviews about service. Today I took my son into see if there was any adjustments they could make to his glasses that of course due to kid use were a mangled mess. So bad that he was having trouble keeping them on his face. He hadn't had them for a year yet and I was just hoping they could do something. They are always nice and very helpful here but I certainly didn't think they could surpass my expectations, yet they did! She took one look at my sons glasses and asked if they were purchased through them. They were. In less than 15 minutes we walked out with brand new frames, perfectly adjusted and no charge! I am beyond grateful and my expectations were truly blown today! We will continue to be faithful patients/customers for our entire family!

I have been going to Dr Porisch for a couple of years now and always have a great experience, he is…read morepatient and never makes me feel rushed when doing my annual contact lens exam. I dont have any complaints and would recommend giving him a try.

The 3 stars are EXCLUSIVELY for Dr Lynn Tucker. He is Amazing!!!…read more It's a shame how a lousy office personnel can smear the image of amazing professionals. And I can't say that they went to any Vet schools, because people that works with animals are very caring and compassionate, which is not what is happening in this office!! I get better treatment from a Macy's retail person than from the staff in this office!! And not like they are free, or low cost. Go figure!!!

I want to thank you all, especially Eddie, for helping me while I was visiting the area this week…read moreand broke off a nose pad on my glasses. I called and asked if I could come in and have it repaired. Even though the waiting area was crowded with folks, Eddie took me within a couple of minutes, fixed my glasses, even gave them a good cleaning and tried to remove some stains on the lenses, and sent me on my way with a handshake. I appreciate it!

Fast and Friendly, really liked seeing my 3d photos! The consult was spot on! I will be returning…read morenext year! Thank you!

Not impressed. These guys are beyond over priced and the employees are just rude and snobby. 200…read moredollars for a basic eye exam. Anywhere else it's 80-100. I mean even if I was rich I would over pay 100 for a basic eye exam. They need some serious customer service training too.

We were traveling to North Dakota and I realized I had forgotten my probiotics in the hotel's…read morerefrigerator. I founded in yelp this awesome market . They had everything I needed and more!! Staff were so helpful and polite . Lovely market , nice organized, they have so much healthy products. Dry nuts ,yogurts, drinks , vitamins , snacks good stuff .

Visited this cute store while in SD. Their staff was helpful. Only needed water for our return…read moretrip, but ended getting so much more.

WOW, what are great company!! The people are friendly and helpful. I went with the two pair of…read moreglasses for $100.00. I think it's a great deal with my eye exam, it cost me $200.00. Because I didn't have my prescription it was a little more but beneficial. The eye exam was comprehensive and he shared a lot of knowledge with me.

I don't know what happened to this place, but it's not what it use to be. I am a long time…read morecustomer, in fact I have never gotten glasses or eye exams anywhere else, sadly to say, I won't be back. The staff are the rudest people I have ever met. I think the younger ma that works there works for his mommy and daddy because he's beyond rude and talks to people however he wants. The old lady who screams at people and calls them names is pretty horrific too. All I know, she's lucky I wasn't there when she pulled some shit with my grandmother who's dying from cancer. This place is pathetic! I do not believe it is ran by the same doctor it use to be ran by. :(