This was my strangest visit to an optometrist in many years. I am a retired physician, recently…read moremoved to the area. I have been wearing corrective lenses for 65 years and have been under the care of an ophthalmologist for over a year for glaucoma and last saw him 2 months prior to this visit. I definitely have a need for change in my current lenses. The clinic is very large with more examining rooms than I have seen before in an eye clinic. I gave the receptionist my vision insurance card and ID however she also wanted my medical insurance card, which i didn't have in my wallet at the time. I told the receptionist that I was under the care of an MD and was not interested in any medical care for my eyes, only needed corrective lens service. I filled in an history on an I-pad that I was given. The information I gave on the i-pad was the only information about me that I gave for the rest of the visit. I don't remember any questions about my occupation or retirement status. I thought it strange in restrospect that none of the people that I saw that day asked one question about my personal life, i.e. what I had done in my life or in any way tried to establish any type of personal connection. Even though I used a lot of medical terminology in my discussions of my eye issues, no one seemed to be curious as to why I would know what they were doing in their examination. I left the clinic after seeing a cadre of people without one person knowing that I have been in the medical field for almost 50 years and continue to teach in the field. I was seen first by one technician then several more technicians. The first technician wanted to take pictures of my retina for an extra $65. I told the technician that my ophthalmologist had pictures that were quite recent. Not sure why it costs $65 to take a picture. I didn't really know why I needed so many technicians before seeing the doctor and I didn't know what the position of each technician was. It was over an hour of seeing technicians before I saw the doctor. The doctor who did see me was not the one that I had been scheduled for or was told I would be seeing. There was no explanation of why a substitute doctor was given me, though the doctor was very nice, had a warm personality and wanted to be helpful. Nevertheless, the clinic said that I had cataracts that were so severe that I needed immediate cataract surgery. They demanded my medical insurance card as they said they could not give me a referral to a cataract surgeon without it and no ophthalmologist would see me without a referral. I called my wife, got the insurance information and gave it to them. They returned to me saying they had never heard of the insurance company and they did not accept that insurance. I thought it strange that a major commercial medical insurer of current and retired government employees was totally unknown by such a large clinic. That was definitely a first for me. I told them I wasn't interested in an actual referral but asked them who they would see in the neighborhood for their own personal ophthamologist. Nevertheless, it seemed that the clinic wanted to also bill my medical insurance, not just my vision insurance, and I left wondering what medical conditions they wanted to treat. At the conclusion I was told that the clinic could not improve my current vision because my cataracts were so bad and i would have to just wear my current lenses until after I had surgery. The physician said I had +3 cataracts in one eye and +4 in the other. I tried to ask a question about the scaling of cataracts, but it just blew past the physician. I thought it strange that the ophthalmologist who I had seen 2 months earlier had noted that there were very early cataracts forming but he expressed no concern that anything in the near future needed to be done and I certainly have not noted any clouding of my vision. The information that the optometrist was giving me seemed throw questions about the competency of my ophthalmologist. I thought it strange that no one in the clinic asked who my ophthalmologist was or whether he had said anything about cataracts. So I left the clinic, no lenses being prescribed, but having spent my one vision exam that my insurance would cover for this year. I am left wondering what I should do next. While cataract surgery is very common and usually met with success, I am still leery of having anyone touch my eyes with a scalpel because I know that there are no perfect surgeons. If any surgeon tells you they have 100% success, it is a lie. I will probably be calling my ophthalmologist in the community I just moved from and asking his opinion about what the optometrist told me. I may then consult another ophthalmologist in this new community as well as another optometrist (which I will pay for out of my own pocket.) I don't know what to believe right now. In summary, I left the Ocala Eye Clinic feeling that it was too big for my needs.

I've been a patient of Dr Cevallos at Eye Care Center of Ocala for a few years and cannot recommend…read moreshe and her office highly enough. Yesterday Natalie (the technician) assisted me in preparation to seeing the doctor. Natalie is professional - she answered all my questions - She is outgoing and has a positive aura about her. Between she and Dr Cevallos I feel confidant with the quality of my eye care. Penny, the delightful lady in the front, helped me choose and order my frames and once more - She was wonderful. Eye Care of Ocala is simply the best!

The optometrist here are very well educated and care about your eyes health. I was able to get my…read moreeye exam here, and order my contacts. They offer a limited nice selection of glasses. Prices are reasonable too.

I will never go back there again! The glasses I got i am only able yo see distance. They charged…read moremy Husband $387 after ins paid. I looked at the receipt they even charged him $10 for having his own frame. Ridiculous over charged. New customers Beware.....smh

Dr Ritz is great!! He is always professional and eager to answer any questions or concerns. In…read moretimes past the front desk staff have not been very friendly or helpful but my most recent visit he has some new staff on the front desk and they are beyond nice and helpful so it was great to see that change. It seems like there's always a different person taking you back checking your glasses, et cetera et cetera and I don't know if they are junior team members or are in training or what but they always seem to be not very professional and not very nice. The young lady that took me back today was rude and had no "bedside manner". I just wish that had been a more pleasant experience because that is the person you end up spending the most time with since Dr Ritz is in and out a little bit more briefly

Fantastic staff no over booking ready to help in emergencies UNLIKE OTHER EYE Places.read more

Had my cataract surgery in January 2025 and since then (the doctor quit) I have been unable to get…read morethe other eye done. They told me they would call me each month until the surgery was scheduled. They never called and each month I called them only to hear the same story each month. Even though I was told that I was on top of their list to get my surgery as of today it still has not been done and no schedule to so has occurred. The person whom I am talking with says the same thing each month--call us back and we will schedule your surgery. Last week she told me they would not even be able to schedule me until March if even then. There is no end in sight!!!

I have a list from my insurance company showing my plan and Envision as "in network" and yet they…read moreinsist that they do not take my insurance. My mother went through Envision with her cataracts back in 2015 and I had to get the manager/supervisor/gal friday at Envision fired then, history may be repeating itself. Rude and very unprofessional, and not fully trained in their positions. Save yourself the BS and go elsewhere.

I was diagnosed with a blood clot in a vein in my eye and referred to Dr Mames. His office was…read moreable to get me in immediately and scheduled treatment very quickly. I have been going to him now for almost two years and would not trust my eyes with anyone else. The office staff treat you with respect and compassion and Dr Mames takes his time with you and explains everything. Because of my diagnosis, I have to receive injections in my eye. Sounds horrible right? But with Dr Mames it is relatively painless and over with very quickly. My eye is improving dramatically. Very happy with Dr Mames and his staff. Highly recommend.

I have been a patient of Dr. Mames for several years. I recently had a wet AMD episode that…read moreseverely impaired my vision. He saw me immediately and gave me an injection. He then based his treatment plan on what the scans and his examination showed. It was definitely his skill and diagnosis that led to my vision being almost totally restored in the affected eye. He maintains that it was luck but I feel it was his knowledge and experience the led to the success of treatment. Dr. Robert Mames aka "The Miracle Worker".

Although I have lived in Ocala now for a few years, I still have not set up all the medical…read morespecialists I need to see. I have been driving back to Broward for my annual eye exam since we moved here because I luckily have not had any issues with my eyes. I also love my optometrist there! I recently had an issue with my eyes, where I my vision was impaired and sort of seeing zig zag flashes. As we all do, I went to researching what it could be and all signs were pointing to retinal detachment. I went into panic mode, called my optometrist in Broward, and they directed me to go to an ER and request an on call emergency optometrist. When I called an ER, they said there is no such thing in Ocala, which I figured. So I decided to try showing up first thing in the am to Dr. Lentsch's office, hoping to receive care. Upon walking into the office, we were greeted immediately and offered assistance. I explained what was going on and the front desk associate said the Dr could not see me right away but she was able to squeeze me in the afternoon. Sucked because I had to move my schedule around but I had no idea what I was dealing with and I immensely appreciated the last minute fit in. She gave me paperwork to fill out, bring back, and took all my information then to be prepared for my appointment. We came back for our appointment and we were greeted with same friendliness as the morning. I handed over the paperwork and also informed her I filled it out online because it was sent to me in the interim. I was called in not too long after by another assistant. She asked assessment questions, performed some tests, then guided me to the exam room to wait for Dr. Lentsch. Dr. Lentsch came in not too long after, introduced himself, and shook my hand. Dr. Lentsch confirmed everything I had reported on the paperwork, along with my own report I created since the problem initiated. After dilating my eyes and looking over everything, I was informed that everything looked great and it was most likely Ocular Migraines. Dr. Lentsch suggested I get a CT scan, just to rule out anything serious. I was so relieved and Dr. Lentsch is one of those professionals you need in an anxious time. I was informed on my way out, at the front desk, that I should receive a bill in the mail. I excessively thanked the staff for taking me last minute and for their assistance and left. I HIGHLY recommend this office!

The Dr.was very good and everything went smoothly. I plan on seeing him soon For a recheck. My…read morehusband is also using Dr. Lentsch, and he really likes him as much as I do......check him out!

I cannot say enough good things about Dr. Croley and his staff. From Reception to Operating Room…read moreStaff and everyone in between, they are all friendly, courteous and professional. I had cataract surgery on 5/25/23 and followed everything that they told me. Put all of the drops in exactly how they prescribed, rested my eye on the day of surgery and I checked out with 20/20 vision on 5/26/23. All though my results may not be attainable by everyone, rest assured, that is always the goal for each patient. I will refer anyone that I know to Dr. Croley.

Had cataract surgery there. 2 days later lens slipped out of place. Dr Croley who has zero…read morepersonality to begin with had a "oh well " attitude. Said he couldn't fix it and said go find someone who can. Now I have to travel out of town and pay another $4,000 out of pocket and might never have my vision corrected thanks to him. Go anywhere else to have your eyes done

l had an appointment for 5 pm on a Monday, but because of rush hour traffic, got there at 5 12 pm…read more My wife went in before me and told the receptionist, who coldly told her, "sorry we have a 10 minute rule,"meanwhile the eye doctor was standing behind her , doing NOTHING. This is (app.) one of my family or my 6th or 7th time coming there. 2-3 times "the doctor wasn't there," (or hadn't shown up,)and every time, we were told to "come back in a week," (or two,) for the glasses. We will NEVER do business there after today....

First of all, the only people who might possibly get out of there with 2 pair of glasses for $89.99…read moreare those who wear single vision lenses. I wear progressive,so I was out the door with 1 pair for over $400.00. Secondly, I was supposed to get scratchproof lenses and lenses that have anti-glare​. First pair was returned because they scratched while cleaning with the microfiber cloth, they were sent for replacement, replacement pair not only scratched within a week, but I am constantly cleaning them because it looks like spears on them all of the time. I would definitely go somewhere else next time. I also do not recommend them .