These ladies are always so kind and patient with me. I have four young, wild children, and it takes…read moreme forever to pick a frame I like, but they help keep my children occupied while I find the perfect frames. They always go above and beyond for their customers! hands down sweetest customer service! I have been using Kilgore Walmart vision center for 4+ years, and I will continue to use them for all eyeglass and contact services! Plus, they are cheaper than most other vision centers around the East Texas area. Job well done Ladies!!

Linda was very knowledgeable and helpful in assisting me with questions about frames.read more

The staff is always very helpful and courteous they thoroughly answer any questions or concerns you…read moremight have. They are really great at helping you choose a frame that complements you face.

Absolutely the best experience possible. They were very respectful of my time, no time wasted but…read morevery thorough. Everything was explained clearly what was going on with my eyes and how they would be corrected. Price was even half of what I was quoted from another Dr, and I was able to get an appointment 2 weeks sooner than another Dr in town. Just over all super impressed!

They took my prescription and my glasses were made lesst than a hour, very nice receptionistread more

The endless unwanted text messages and phone calls far cross the line from simple marketing to…read moredownright harassment. I will NEVER return and will share my experience with all that will listen.

Tiffany was gentle and helpful. Really like Dr Marsh. The staff is professional and friendlyread more

Don't waste your money here. Way too expensive for an inferior pair of glasses. I told the doctor I…read moreneeded a prescription for bifocals including use for working on a computer, instead I got a script for reading close-up. The office staff was useless and unwilling to help find frames frames, which broke after 4 months

I will say got into my appointment a bit early. Did all my test and the young lady did a good job…read more Dr. Jones was very nice and pleasant. I really liked him, very personable. The one downside to the visit was "checking out". Had to wait too long to pay my $29.00 fee. Why can't the people who check you in, check you out? All three "check out" people had folks looking at glasses. I didn't need glasses, I just wanted to pay my bill and leave. Work on that process guys

Absolutely loved our appointments. Staff are super helpful, knowledgeable and friendly.read more

My husband went to this doctor. The office tried to collect more money after we left and the…read moreprescription for his glasses is off. He just attempted to buy contacts from another eye doctor and the prescription from Wacasey is horrible. He had blurry vision. We do not recommend this eye doctor.

Been going to him for years. Always very patient and kind. Had surgery twice. Everyone…read moreprofessional and the staff is awesome. My eyes doing well. Got new prescription last week.

Dr. J.T. Roberts has examined my eyes and prescribed glasses and contact lens for me for several…read moredecades. I don't believe that anyone does a better job. When I lived in Longview, Texas I drove to Kilgore to be examined by Dr. Roberts. Twenty-seven years ago I moved to Tyler, Texas and I have continued driving to Kilgore to be examined by Dr. Roberts.

My husband have been using Kilgore Eye Care Center for several years. It's an excellent facility…read more Personable and professional staff with the latest in equipment. It is very convenient. I receive appointment reminders by email and text but you can choose mail if you prefer. There is never a long wait. I feel confident that our eyes are receiving the best treatment available. I recommend this facility.