I had a great experience at Med Shop Medical Depit in trying to find the right CPAP mask. The…read moreemployee that helped me was Celeta. She even called and checked on me several times. Thank you Celeta your an awesome employee that goes the extra mile to help the customers! Thank you Sandra Walker Croom

i used this company years ago until they went out of my network. Recently, they became available…read moreagain due to an insurance change at work. they have helped me numerous times with supplies for my injured wrist. great bunch of friendly people there.

Acceptable fast initial service. Sent refill portions of the cpap for the 1st year then nothing.read more

The folks at the Longview store were fine, but the corporate office in Florida is an insurance…read morescam. They contacted me to send CPAP equipment i really didn't need but assured me that it was covered by my insurance. Later they billed be for part of it Later I got another bill for supplies they had sent the previous year. Their excuse is that my suplemental insurance company is unresponsive which I find hard to believe. The whole operation is a scam and they won't close the account unless you are dead. They need to be investigated by the Interstate commerce commission. Save yourself some grief and do not start any business with them.

Have been waiting for new cpap machine for 6 months. Dr. Sent prescription in February. HL said…read morethey didn't get it . So my Dr. Sent it again. Still waiting. They have poor follow up skills to keep customers updated. Seems like they have would be more concerned about a person's health needs. They sure do call me to order more supplies for old machine that doesn't work. No communication between all their offices. I'm fixing to find somewhere else to do business for my cpap needs. Come on MAN get it together!

The staff at Healthline in Longview, Tx was absolutely the best! They were so helpful and…read moreknowledgeable. You can tell they CARE about their clients, by the way you are treated. I would recommend them to anyone!

We were sent here to pick up something the VA didn't have on hand. The ladies were polite and…read morehelpful. After a little paperwork we had what we needed but Hubs wanted to look around. They had quite a bit of items designed to assist with the comfort of the disabled or elderly. We might just go back cuz Hubs wants a pillow for his head support.

It felt nice to go somewhere local to get emergency medical supplies without a hassle and wait.read more

I have been a Lincare customer for several years. I have never felt that I got professional service…read morefrom them. I have gone to their office 2 times within the past year and both time I never got in the door. An older gentleman came outside and talked to me,went back inside , and then came back out again to talk to me some more. The last time I went to get a headgear for my CPAP machine and they met me on the front sidewalk and told me they were out of the headgear. Several days later I went back to get the headgear and they advised me that they did not have the name brand headgear but had an after market headgear that was just as good. After using it one month it fell apart. It was a piece of crap. I ultimately got online and ordered the correct headgear from another company. I was sent the proper headgear and it has worked fine. I am very disappointed with Lincare and am thinking about changing CPAP supplier. I could not recommend them. Richard and Avon Adams, both Lincare customers.

Through a screwup through one of their drivers I have all of a sudden been told I'm not a customer…read more I do have their concentrator and now I have a hole in one of my hoses and buy cannula. I called they told me I was not a patient and I would have to start over. Meantime my oxygen is not running word supposed to be since it has holes in it I did get a new medical necessity that they say they have not received but still 24 hours later I have a headache from my oxygen being so low And I would advise you to never ever use this service. I am hoping the DME gods will bring me cannulas and a new hose. At this point it will have to be from Lincare so you can imagine that I'm worried about receiving it.

I would give them a Zero. My sister had to return to the hospital because we waited 4 days for a…read morehospital bed. Terrible service.

They are understaffed. When I went to pickup my new CPAP machine there was only one young lady…read moreworking there. She was waiting on two shoe customers. She asked me to wait until she finished with them. After 20 minutes, I asked if she would hand me my machine I saw sitting behind the counter. She asked me if I knew how to use it. I told her yes. To which she replied, good because I don't know anything about CPAP machines. She had me sign an ipad and went back to the shoe customers. This was a weekday around I:00pm. Not to mention that their Respiratory Therapist could not accommodate my schedule! I offered to meet anytime on a Friday! No, he couldn't do that! The machine works. So, that's a positive! They need to hire more people and train them. Also, it is lucky I went by early because they had a sign on the door that they were closing at 4:00 pm instead of 5:30pm. Lucky for me I was off work that day!! They need to stay open the hours posted on the door and website. I checked and the early closing sign was on the door all week! Really???

Great service! I have dealt with several different companies…read morein the past. I will not go anywhere else. If he doesn't have what you want he will get it for you

From the owner: Best medical equipment in East Texas! (903) 520-3650read more

Helpful staff, very nice owners. Love being able to support a local business in our small town.read more

From the owner: Oxygen, CPAP, walkers, canesread more

We stop in here whenever we are low on plastic worms. They seem to have a better selection than…read moremost Academy's. They are the only place where I have been able to find the Tequila Sunrise color of worm. Service is always good and the store is usually pretty clean. I have never had any issues finding what I need at a decent price.

If I was the manager I would be embarrassed of my work. This is the dirtiest store I have ever been…read moreto.