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    CVS Pharmacy

    3.0 (6 reviews)
    Closed 8:00 am - 10:00 pm

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    Walgreens

    Walgreens

    3.6(9 reviews)
    3.2 mi
    $

    Terrible service at this location (511 E Marshall Avenue, Longview, Texas). I arrived at 1pm to a…read morepacked drive thru, which is normal since they are right by a local hospital. Waited in line for half an hour. When I finally got up to the window the woman pulled down the shade and told me they were closing for lunch since it was 1:30. First, it was not 1:30 yet (my phone showed 1:28), and second you should take care of those waiting before you close for lunch. I pointed out to her that I had been waiting in line for half an hour. She just repeated her statement and left. I pulled around, went inside to speak with the manager about the poor customer service I just received. There was nobody at the front of the store. Ended up having to go to the photo center. The only person who had good customer service apologized and went to get a manager. She came back with a man who I am not sure was the manager since his tag only had a name. No help on his part either, as he just said they go to lunch at 1:30 and they had no control over the pharmacy. I asked how he would feel if he waited in line for half an hour and had that happen. He responded he would probably be mad too. I asked if there was someone above him I could speak with. He gave me the 1800 Walgreens number. I called the number and was placed on hold by the automated system. After waiting for 50 minutes to speak with someone it disconnected my call. Been a customer at this location since it opened. This is not the first time I have received this low level of customer service at this location, but this will be the last time as I will take my business elsewhere. Doubt Walgreens even cares since this is the level of customer service they seem to be OK with. Just terrible at every level.

    Kilgore Walgreens pharmacy is the worst I have experienced in my many years of dealing with being a…read moreWalgreens client. My doctors have had to repeatedly call them with scripts for which they say they did not receive. I put in for refills days before I am out and they will still have me go days without medication before having it ready. Inexcusable for an organ transplant recipient patient! I don't know if the problem lies with management or what, but I know of a number of clients switching pharmacies because of their poor practices.

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    Walgreens
    Walgreens

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    Albertsons Pharmacy

    Albertsons Pharmacy

    3.0(4 reviews)
    2.0 mi

    I moved to Longview about a year ago and used another pharmacy in town. I had problems with that…read morepharmacy, so I tried Albertson's since it would be convenient for me to pick up my prescriptions while grocery shopping. Service has been terrific. the pharmacists are kind, the clerk is polite, and they have the medications I need. I'm glad I now have all my prescriptions at Albertson's now. I recommend anyone needing a new pharmacy to try Albertson's.

    DO NOT USE THIS PHARMACY unless you would like for your pharmacist to call you and ask WHY you need…read morea medication. The pharmacist in charge, Reginald Lewis, called and asked as to WHY a patient needed an "abortion pill". This "abortion pill" was prescribed to a patient by her doctor to manage an UNWANTED miscarriage she was going through. The pharmacist, Mr. Lewis, decided it was in his best judgement to call the patient to clarify this rather than calling the PRESCRIBING DOCTOR. I called to speak with Mr. Lewis, and he informed me that "he was not going to talk to me about this", he did not once ask if I had Medical Power of Attorney or HIPAA Authorization, (WHICH I DO) and "that I needed to do my research," and proceeded to hang up on me. Well, Mr. Lewis - License #39841, I have done my research and reported you to the Texas State Board of Pharmacy. According to the Texas State Board of Pharmacy, "IT IS THE RESPONSIBILITY OF THE PHARMACIST TO CONTACT THE DOCTOR FOR CLARIFICATION IF THEY HAVE ANY QUESTIONS ABOUT THE MEDICAL CORRECTNESS OR LEGALITY OF A PRESCRIPTION." So, please, use your best judgement in using this unapologetic and unethical pharmacist.

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    Albertsons Pharmacy
    Albertsons Pharmacy
    Albertsons Pharmacy

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    CVS Pharmacy - drugstores - Updated September 2026

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