Have gotten glasses several times over the last few years no problem; good service. Went to get eye…read moreexam this time however. Was given the clipboard to fill out my life story...ugh...and being exhausted from no sleep due rotator cuff surgury and just getting off work my filter was down, i was a bit grumpy and so i grumbled about having to fill out one of those yet again. Said nothing untoward, no bad language not loud. The clerk said all she needed was name an adress. I just finished saying "i can do that" when the good doctor came out and said "Office policy, if you dont like it, get out" Well I did just that. Plenty of other optometrists out there.

shady. doctor wont give pupilary distance unless you buy glasses from them. making prescription…read moreworthless.

Steven's is an excellent company, focused on customer service. They were a referral from a…read moresatisfied customer. Doc took a lot of time to explain all the choices in lenses and how they would help my vision. I'm a photographer and understand optics. It was great to find an optician who spoke on the same level, rather than just saying, this is what you need. Good things cost money. Doc did not offer to sell me cheap junk. The prescription was right the first time, and improved my quality of life. The office staff helped me with my insurance, and made calls oin my behalf. Thank you guys, for helping me finally get a pair of glasses that actually work!

If I could give 0 stars I definitely would. I had an exam done at this facility only because my…read morenormal eye doctor was closed due to covid. Upon my arrival I waited over an hour past my appointment time to get in to have my exam. Upon checking out I was given (2) Pair of trial contacts and asked for $120. I owed $120 for the exam, contact & prescription exam & lenses that were trials. Mind you THIS WAS ON TOP OF THEM CHARGING MY INSURANCE ALL OF MY ALLOWANCE FOR THE YEAR! So I Paid $120 Dollars and then they claimed every bit of my yearly allowance for 2 trial pair of contacts. Upon leaving their facility I could immediately tell my prescription wasn't right as everything was blurry. I then used those 2 pair of trial lenses to make it to my normal eye doctor once he opened back up. Upon going to my normal eye dr to have an exam I paid the $85 dollars for the exam & prescription and told the cashier I should have an allowance towards lenses being that I only received trial lenses. She then told me that I have no allowance for anything until 1/1/2021! I contacted Stevens optical and to my complete surprise I was treated like a complete idiot! The moment I began speaking with the Gentleman there he was immediately on Defense mode & wanting to argue. His tone was as if he was annoyed & put out of his way to deal with my concern. He began telling me the charges that are seperate for the contact exam & eyeglass exam. I then told him "The prescription is the same how is there a difference in that". Once I said that his response was "WELL IF YOU CANT COMPREHEND THE DIFFERENCE BETWEEN A CONTACT LENSE EXAM & EYEGLASS EXAM I AM NOT SURE HOW WE ARE GOING TO BE ABLE TO CONTINUE THIS CONVERSATION". I said "Oh thats nice Insulting my intelligence, I will just contact the BBB". He THEN HUNG UP ON ME! After a few minutes he called me back on my work phone & got my boss WHO HAS DEALT WITH THEIR COMPANY & GOT SCREWED AS WELL! My Boss told him I am not available to talk as I was with a customer & Hung up on him. I wouldnt recommend this place to absolutely anyone! If you are looking to get taken advantage of & spoke to like an idiot ... This Is your Place!

I have been coming to Vision Center for many years. Everyone is very knowledgeable, caring and…read moreconsiderate.

Was a great company but closed its doors in 2012 because the owner retired. The local doctors lost…read morea great man that offered assistance in fitting complex contact lens patients.

These glasses have changed my childs life! The fit is wonderful and the customer service is…read moreoutstanding!!!!!!

I was so excited to get a new pair of sunglasses. So I hit the Sunglass Hut@ Southern Park Mall up…read more They had the best selection in the area! I ended up getting a pair of Gucci, and Versace glasses and I love them!!! You have to hit this up!!

This is where I have to get my prescriptions filled, per my insurance. People are friendly and I…read morenever have to wait long. Great place

At CVS the very next day to spend more money. My mom need another script. Not cheap! I go to buy…read moreeyedrop's, some are expired. I'm not shocked I've found Plenty Items @ this location expired! The male mgr (forget his name) he is very nice. He gave me a discount on the product cause I wanted it. I helped him out by spitting the expired products. So I asked the female mgr if I could have a discount on the EXPIRED drops. She stated "no we can't do that in Ohio. We have to send it back damaged." Now I have worked retail, I know how stuff work! I looked @ her & laughed. So she would rather not make ANY MONEY, then SOME MONEY ...this is yet another example of why I can not tolerate this CVS! IDK WHAT POINT THEIR TRYING TO MAKE! #notsmarteconomics