I have been going here for years and have never had a bad experience. I bring my two daughters for…read moretheir eye exams and everyone there is well trained, professional and pleasant. I have bought numerous eyeglasses and prescription sunglasses here and have always been happy with the choices and quality of their frames.

I can't say enough about this group. I've been going there for a number of years for both eye…read moreexams and glasses and the care and service has always been fantastic. This year I purchased new glasses and after a few months I just couldn't take it anymore, they were so uncomfortable, so I went in to ask if I purchased a new frame could they fit the lenses to the frame. Not only were they able to make new glasses for me but it was done at no cost! They really are the best. Thank you!

I've been going to Catonsville Eye Group for years, back when they were still on Frederick Road and…read moreI've followed them to their new location on Rolling Road without hesitation. The entire team has always been professional, friendly, and genuinely caring. I see Dr. Shin, and she's absolutely wonderful. She has such a calm and kind bedside manner, really takes the time to explain everything, and makes sure I never feel rushed. You can tell she truly cares about her patients' comfort and eye health. It's rare to find a place where you feel both cared for and well taken care of, but Catonsville Eye Group nails it every time. I wouldn't trust my eyes with anyone else!

Started out with them when they were on Frederick rd. out of all the times I got glasses only one…read moretime they got them right. I just spent close to 9 weeks trying to get a pair of glasses and finally got my money back. they are very expensive i hope you have good insurance. I will never go back.

They were kind to my disabled friend for whom I work, and that's worth more than the price of the…read moreglasses!

The nicest people . The service was excellent. I highly recommend them.Everyone was really…read morecurtious. The selection of frames was large and affou

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

BEWARE! I made my appointment in July online and the first available was not until 10/17/25. I…read moreprovided them with my eye insurance when I made the appointment. Mid September, on a Friday evening (after closing time), I received a text requesting a copy of the insurance card and my appointment would be cancelled if I failed to respond in 72 hours. I called Monday to explain I already provided proof of insurance and they told me, "they needed my sencondary insurance", which I provided. My appointment was confirmed again. On the 17th I arrived 1/2 hour early to be told that in fact my appointment was cancelled and it was their fault, but I would need to reschedule and take another day off from work. If I need to wait 4 months and miss two days of work, I can afford to take my business elsewhere.

I was late coz I was helping a patient who came late to my clinic. Now if you can't control traffic…read moreand be little late they will charge you AND cancel the appt. I work in a clinical setting and see pts all the time who arrive late for unavoidable situation. Never coming back here!!! Staff is so standoffish and kept saying it's policy. They won't even listen to you. Worst experience ever. Even if they have to charge extra they can at least see the person who waited for months to be seen.

Dr Bomse's office staff, assistants and equipment are first rate. She does a thorough exam and…read moreexplains everyhing clearly. I have only seen Dr Bomse twice and I look forward to yearly exams.

What an amazing experience! I took my 13 year old to Dr. Bomse's after an unsatisfactory trip to…read moreAmerica's Best. The moment I walked into their doors, the vibe was completely different. The individuals working here are super friendly and welcoming. My son easily understood what was being asked of him and he felt comfortable explaining what his issues were. I felt confident knowing that his prescription was accurate and appropriate.

I was given the wrong prescription for my contacts and I just thought it was me. I thought that I…read morewas having a hard time getting used to the contacts themselves. The services and a year of contacts was $600. I went back the next year to get glasses. The doctor is very nice and very good. I told him about my contacts and he told me to let him check them. Twice, we raised the prescription. Then, we got the right fit and I had to pay for the exam and the contacts again. I was given a discount and I appreciate that however, I felt that I should have gotten my money back for the unopened boxes of contacts that I could not use. The answer was no. I had no use for them so I gave them back to the doctor for his use. No money for them. Just a thank you. Of course! Free contacts! So, I would say this... the doctor made an error and he did not refund me for that error. Then, when I ordered another box of the corrected prescription, I was given a discount. Unfortunately, the contacts came back WRONG again. The office ordered the same incorrect contacts that I already had. So I gave them back and they got me the right ones. All in all, there were mistakes that I consider relevant to my rating- could have been better. I would not recommend this outfit although the doctor has all the best machines and is very knowledgeable. If he makes a mistake, he will not give you your money back. But even more unreasonable than that, the women that I spoke to about the problem and appealed to them to compensate me somehow- were truly not interested in helping me out. The expense of the glasses was $600.00. The contacts totaled $750.00. Truly too expensive if they are not going to care about their mistakes.

I've been under eye care since childhood, and this was the kindest and most thorough exam I've ever…read morehad. This was especially meaningful to me because I had my 18 month old with me, and everyone was very attentive and understanding about my little one. My wait time my short, my exam was quick, but incredibly insightful. I honestly felt like the doctor understood my eyes and my vision more after 10 minutes than my previous doctor had after 10 years. I then had the opportunity to pick out a new set of glasses frames, and after seeing the style I gravitated toward, the associate picket out the perfect frames for me. She simply nailed it on the first try. After just a few minutes, my new lenses were ordered and I was on my way. I am looking forward to my new glasses, and I highly recommend this team. Such a great experience.

Everything about this place works for me. I moved to another state and I make the hour drive…read morebecause the customer service and knowledge is absolutely top notch. It's with Dominique at the door and continued with Wanda who worked with me on both frames and promotions that met my specific needs. I was so happy and I saved money. Special shout out to Dr. Adum Ali because she has been seeing for 7 years and I am not switching my eye doctor who listens and gives me great tips! They get a 10 out of 10 in my book, and trust me I am a research doctor lol.

had an appointment for my sister at 3:00, waited 45 minutes just to not be seen, just to be told we…read morewhere not checked in until just as we where leaving. another customer was scheduled for 12pm and still had not been helped, and he only needed his prescription printed. staff was negligent and uninterested in helping clients. the quality of this location has drastically decreased.