Love this Costco location. Parking spaces are generously sized. Decent prices. Usually busy and…read moresuper busy during prime shopping hours. Be prepared for all ages of customers from young to seniors. Selection of goods vary from week to week. Staff is generally pretty nice and helpful. Though I could have done without listening to a cashier complain to her colleague before, throughout the entire payment process and after payment about her coffee break and unfairness. She did stop complaining to ask for my id and payment though I am pretty sure this is not the protocol on working the cashier position lol. Kudos for multi-tasking lol. Food court is small, not enough tables and seating therefore not family friendly and not physically challenged friendly either (physically challenged customers do not have personal information stamped on their forehead). Decent selection of food to choose from including polish dog and water. Temperature of dogs are hit and miss Love their fries and cookies. Gas bar is nearby. Wish a car wash was available cuz some Costcos have them. If Costco needs to expand building size why not build up on top of existing structure. Pretty sure roof is flat if I recall correctly. This is the route Canada Revenue downtown chose when building needed to be increased in size. Other shopping and dining services are nearby.

This is a great Costco! It's well located and very well staffed by an incredible group of people…read morewho do a wonderful job with the displays and restocking everything in a timely manner. We found the selection of items to be great here. I found my favorite butter chicken sauce that I cannot get in the States. I'm taking four jars home. The prices here are great as they are at all Costco's and we enjoyed several of the things that we purchased here while visiting, including a wonderful leg of lamb we roasted and some delicious chicken thighs, plus my favorite Costco grass fed beef sticks. This is a delightful shopping center, certainly worth a membership.

I agree with the frustration of high prices reviews Yet any…read moretime I have needed a staff member they have been there and given me valuable advice ( even when the clerk is on their break .) Can you get that at wal-mart? Um, no. As a senior with a limited pension, I still think that it is better to shop local. Do I want to support the Wal-Mart conglomerate? Hell- No..... Thank-you for listening to this dinosaurs opinion.

As a frequent patron of this store, today I went to the customer service desk to ask a question and…read morewas answered with such a rude and hostile tone I was startled. The older woman with short red hair essentially barked her answer at me and treated me like my mere existence was a nuisance. The interaction left me absolutely confounded & frankly quite upset.

Looking for TV accessories. Helped by Matthew in Computer Department who was of immense help,…read more listened to my questions, and offered products to meet those needs.

Organika Marine Collagen…read more * for a long time it's cost $52.00 * all of a sudden increased to $59 * my arithmetic isn't great but isn't that an increase of more than 10%? Organika's head office is in Vancouver. It's produced in Canada, ostensibly from North Canadian fish, so it's unlikely to have arrived in Victoria via the Strait of Hormuz. So why such a hefty increase all of a sudden?? No response from LD to an enquiry about this . . . . This makes London Drugs look really bad :(

Great selection, good sale prices in August, and the salesperson (Kirby) was extremely kind,…read morehelpful, and not pushy. So nice to visit a store where you get real help and a good deal!

Avoid this shoe store like the plague! The most horrific experience that I have ever had at any…read morebusiness in my whole life! If cruel treatment of customers was a crime, Walk in Comfort staff would all be in jail. The owner, George, and his staff at the Oak Bay store subjected me to mental cruelty and abuse. I am outraged at such egregious treatment and am still in shock! On November 19, 2021, I went into the Oak Bay Walk in Comfort to buy some boots. I decided on some Reiker red boots and went up to the cashier to buy them. An older woman handled the sale and she was rude and downright nasty to me. Their debit machine was not working properly and it would not take my card. I tried to tell the woman that their machine was malfunctioning, but she got very abusive, defensive and aggressive with me. This horrible woman kept trying to blame and shame me -- the machine rejected my card about ten times and each time, she got more abusive and combative, telling me that my card was at fault and "to go and talk to your bank!" Right in front of all the customers, this nasty woman deliberately talked down to me, and treated me in a humiliating and degrading manner. When I got justifiably upset, she ordered me to leave the store. I was picked-on and bullied by this very rude older woman. I left in tears. When I calmed down, I called my bank and everything was fine with my card. There was more than enough money to cover the costs of the boots and there were no holds on my account. Plus, my card worked fine at all other stores. I have proof that the whole nightmare was due to a defective debit machine at Walk in Comfort. Then I called and talked to George Kereluk, the owner. He was apologetic and told me that he would make sure that I got the boots. He said that he would have them transferred to Hillside Mall and someone would call me when they arrived. I felt happy that at least I could get the boots that I loved. The next Monday, Nov. 22, 2021, George Kereluk phoned me. When I picked up, his tone had totally changed -- he very coldly and harshly said that he would not be selling the boots to me. When he told me why, I almost passed out and rushed to the toilet, phone in hand, and vomited over and over again. It turns out that the older saleslady at the Oak Bay store fabricated a cruel and outrageous lie about me, skewering my reputation and character. She did it to take the heat off herself. Unfortunately, he believed her lie and refused to give me any further service. When I tried to defend myself, George refused to listen, cut me right off, said goodbye and hung up! What they did to me was planned out and malicious, intended to cause me harm. Never before in my life have I ever encountered such deliberate cruelty by a company. The owner and the female salesperson acted like a couple of thugs, ganging up on me like two bullies in a back alley. Please learn from my experience and stay away from this store! From Doreen Marion Gee

I brought items in to consign a few weeks ago. I had done this before with a good experience and I…read morelike this store. Wow was I shocked at Gita's rudeness, impatience & general unpleasantness! I had dealt with him before & found him pleasant so this completely took me off guard. He was brusque, condescending I would have stormed out after he kept repeating himself & trying to educate me on the inferiority of my items except said items were spread out over a table & trolley. Impossible to escape! Fire this guy, he is arrogant & unprofessional!

I recently brought items to consign, and I am so impressed with the service at Good Things. They…read morewere busy as always, but I was dealt with in a very professional manner. I am in awe of the knowledge of the staff, Andrea handled my items and she was great! I also bought items in the shop, there is always some treasure that I must have! Always an enjoyable experience.

It's not the biggest location in town and the parking lot is a little tricky, but we still feel…read morethis is the best LD in town. When the heat wave this year hit its peak in Victoria, they were the only place in town that still had fans (and we tried six chains!). When we needed a passport photo for our one-year old recently, two other locations either wouldn't take it or weren't sure about the requirements. However, the photo lab team here (Lance and Carley) was superb. They had a booster seat with safety straps, were very knowledgeable and detailed about how the picture needed to appear (head position, closed mouth, framing and size), were incredibly patient and understanding when our child cried at first and we couldn't get a good image, then they made a brilliant suggestion to give him a snack to help him calm down and close his mouth. So clever!! We really appreciate their care and community focus. We will definitely come here from now on.

Been my pharmacy/electronic/Christmas village store for decades :)…read moreLOVE IT and the people who work there.

I always have great customer service from this location. Today I had to find a dress to wear to my…read moresons wedding. The girl helped me and gave me her feedback which really helped in the decision making. Had a hard time deciding between two dresses until she let me know that they were 40% off, so I ended up with both. Fantastic service. I just love going shopping there

I ordered something from online and it arrived and didn't look like it did in the photo and I…read moredidn't like it so I went to take it back to the store and they said I had to return it to the online warehouse. They don't honour their return policy. I will never buy anything from their store again, they have lost a customer for life over 40 bucks, very short sighted. Buyer beware.

Mercedes Lane Too is my 'go to' for my wardrobe. The shop has great selection and beautiful decor…read moreto enhance your shopping experience. It is a great boutique for the working girl who wants to look classy and even for the more 'mature' gal who wants to look trendy - and at affordable prices. Last week when I visited the shop I was assisted by Lori who had great knowledge of her stock and was most helpful in selecting outfits that she thought might be suitable for me. Such fun and I always look forward to my frequent visits to this shop.

I have purchased a few outfits love the style of clothing. I've visited two locations the staff…read moreare welcoming, friendly and very helpful. Great experience at both the Victoria and Campbell River locations. Looking forward to seeing the new location in Courtney.