This is a poor excuse of a Walmart.
I wrote to the company to complain about the service and the way my family and I were treated.
We had just moved to Mendocino County and being a Walmart Store fan, I knew I could count on Walmart to have the supplies we needed, as well as the medicines and special care products required for my elderly parents. We spent over $900 on curtains, towels, cleaners, laundry supplies, bedding, home products, etc., etc., We also bought a new stock of necessary medicines, medical supplies, etc.
IT was HORRIBLE.... I didn't know they didn't provide bags. I was so angry when they threw my father's meds and tiny items in the bottom of the basket where he couldn't get them out. He was humiliated and embarrassed- and the clerks did not offer to help him, they treated him like an object on a conveyor belt... just get rid of him and continue to the next person. I cannot express the sadness in watching my father (almost 90 years old) trying to understand why he was being treated in such a rude fashion.
Providing a bag for purchasing products is only right. Walmart claims by not providing plastic bags, they are helping the environment.... really?
Then provide a paper bag. If only for the tinier items, medicines and such.
We bring our own canvas bags for most of our shopping, and we are happy to do so, but this Ukiah Walmart should have been understanding and kinder to my family. My father might be just another customer or an "old man" to them- but he means the world to me.... as my father, friend and a human being, who deserves respect and kindness, a little understanding and compassion.... all of which Ukiah Walmart LACKS.
Because of this experience and a few others in Ukiah Walmart, I've resorted to purchasing items online from Walmart.com and avoiding the Ukiah store all together. The medicines are bought at our local pharmacy... so we are free and clear of such horrible service.
By the way... I'm super pleased at the delivery and products I receive from Walmart.com. It's wonderful to have all the things I could buy at Walmart, DELIVERED to my front door! Usually it all comes with FREE shipping! Such a better deal than driving an hour and a half to be treated like crap.
I wouldn't recommend this store to anyone... go south to Windsor Walmart, which is a little better... at least they provide bags! read more