TREATED LIKE GARBAGE On Thursday was sold the wrong tire at the Santa Ana Walmart. The tire sale was logged into the computer. Too far to go back - 45 miles. The next day I go to the Torrance Walmart (15 miles away) to hopefully do an exchange, or a refund. Waited 15 mins to get in and over 15 mins at Customer Service. Customer Service Manager refused to do an exchange because this wasn't the store that did the sale. I didn't have the particular credit card I used with me so they also refused to give a refund. Although this manager was speaking louder than I was, he accused me of yelling. He was loud, rude and abrupt = I was treated like garbage. I called the Santa Ana Walmart and was on hold freaking forever. I explained the situation to one person snd was put on hold freaking forever waiting for a manager. I explained the situation to the manager who then asked me what do you want us to do for you? WTF! Then she cold transfers me to someone else who knew nothing. In dismay I said: do I now have to explain the whole thing again? Then this a-hole hung up on me. WALMART DOUBLE FAIL read more

If I can leave no starts I would ! This place is ridiculous. Was in line for ever to cash my check , only one employee working . Not to mention the lady with rude read more

They don't seem to want to pay cashiers to work the register to speed the lines through read more

Walmart - Department Stores Near Me - Torrance, California

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Worst Walmart ever, the employees suck, if you don't like your job simple go else where, you literally have to wait almost 30 minutes to get something unlocked and to make it worst they get mad because they have to unlock it. They don't do price match even if it they same store location online, they'll throw a fucken fit. My think about it twice before coming here again. read more

This is my "go to" Walmart location. It's not that far and it's surrounded by other businesses that I enjoy shopping at as well. It's spacious and it's well stocked. I haven't came here yet and not found what I came for. Another reason I love this location is because of the assistance that we recieve as customers. From the cashiers, to the helpers who carry the keys to the locked up products to those walking around with a portable register. You never have to circle the store too long to recieve assistance. The prices are awesome as well. read more

This place should be shut down. Employees dart down different isles if you even look like you wanna ask a question. Attitudes galore! Got the deodorant on lock up Parking is just great (HANDICAPPED PARKING) I get it that should be toward the front. BUT 40 electric charging stations in front is BS. They should have a section off to there self, not in the parking lot. JMO Employees don't have any product knowledge, but they definitely can pass you on to the next person that knows nothing, and so on. If I do decide to go to WALMART again it won't rain this one. Total joke read more

Alex at pick up department is rude and inconsiderate. My order is Not even correct and he want me to pick it up. And the return desk can not even give me my refund for wrong items. read more

Walmart - As you can see my order is 19.50 oz Alex try to give me 13.oz - Department Stores Near Me - Torrance, California

They closed before their closing hours. The security would not let us in and the staff closed the door and wouldn't let people in.

Worse Walmart I've ever been too. This place is so ghetto, my car's blinker was stolen right in front of their cameras and not only did they not help, they wouldn't even file a report. Wouldn't even show me the video, and the Loss prevention guy was an a$$hole! This walmart doesnt even pick up the phone! And of course even LAPD doesn't want to come around here. No report filed! read more

Walmart - My car's blinker was stolen right in front of cameras, they confirmed it was on video, but wouldn't show me or file report. - Department Stores Near Me - Torrance, California

Don't buy socks here. They lock them up and it takes forever for a worker to help you. I ended up just going to Target. read more

This review is LATE but none the less I wanted to COMMEND Cecelia in Online Order Pick up for her efficiency. We waited less than 2 minutes I honestly think she would've been out faster had it not been for the 50 pounds of Aquarium Gravel she had to bring out. Thank you Cecilia for your amazing Customer Service! read more

So I am not a routine Walmart consumer primarily because there is not one conveniently located to me. We needed something that they only had. Check their specific website and they had many in stock...tried To call to double verify...impossible...arrived to find the most unhelpful and blatantly rude 'worker' in the electronics department. End of the story is they did not have it and he walked away...asked him to double check; and he refused and then asked him to call another store to find one; 'not part of my job' and walked away again. To convey the least, I won't be shopping in any fashion at a Walmart in the future...the entire experience (this only scratches the surface) was beyond unacceptable! If I could rate a -5, I would. read more

I ordered a few items from Walmart and the order was incomplete. Just some grocery items, mainly my tuna and sardines. Ordered 9 cans of tuna and 8 cans of sardines. Only received 3 of each. No notification thru text that my delivery would be incomplete. Went to the website and again, no notification that all of my items wouldn't be delivered. SO disappointing. Spoke to cust. service and will get a refund. read more

I mean its walmart what can we expect but my thing is, why isnt the dressing room open during opening business hours? I didn't stress it too much with management because she clearly didn't care. read more

Store was easy to navigate. Greeted and asked for the bathroom which was stocked and clean. Will return soon....

Walking into Walmart to pick up one item in mind but always leaving with 100. This is what always happens to us. We walked in today to purchase a bike. They have a great selection set up outside of their doors by the parking lot. We looked around to see if what we wanted was available on the outside but unfortunately we didn't find it. We walked into the back of the store where they have an even bigger selection of bikes. There is a large amount of kids bikes also available for purchase. We found one that we thought might be the one. It was reasonably priced at $169. We took it to checkout and there we were offered an extended warranty plan which I didn't think we would really need so we declined. I love Walmart for the return policy and their satisfaction guaranteed policy. This is one of the main reasons I purchase my items here. Also there children clothes are highly discounted and handles the wear and tear well. I can buy sweatpants here for my son for only $4 which is amazing compared to some of the other stores so that's exactly what I did. I stocked up on summer clothes from Walmart that's how I ended up with 100 items at the checkout counter. The cashier was super friendly and made great conversation with us. I will definitely be back as I love Walmart. read more

I bought a microwave two days ago $130 plus tax today it went on sale for $99 i went to get a price adjustment difference and the enployee at the return said I cant ask for the difference so I had to buy the item again today and bring my microwave unpackaged to return it I told her I was going to do that she didnt care so now walmart has my microwave unboxed and cant sale it unboxed... no people with brains around here read more

They don't answer the phone for no reason always have associates ignore the calls doesn't take no more then 1 min to help pick up the phone lazy ass associates read more

Lovely workers at the online pick up area! So so helpful!!! I was picking up an air conditioner and they were amazing!!!

Extreme Ghettoness!! I've been waiting for more than 20 minutes just to get socks. Been pressing the service button but nobody shows up. Do they really have to lock up socks?!? Never shopping here again!! read more

Walmart - Department Stores Near Me - Torrance, California

Showed up at 6:30 am, plenty of people already there. But go figure, it's Walmart. Instead of heading to the clothing section first I decided to stop by the cosmetics/hair aisle. The deodorants are all under lock and key. I found an employee and asked if she could open it up so I could get the oh so alluring degree deodorant behind the smeared glass. She told me she didn't have the key. I said thanks and walked off, but was awkward and sucked. Then I walked over to grab a bottle of the charcoal dry shampoo that works wonders, but of course they're all out of it. I go back to the clothing and found a couple pieces of like. I went to try they on there were a billion carts blocking all the fitting rooms and no one there to help open one. Then an employee happened to come over and was thinking I'd finally get a fitting room open. Instead she tells me they don't open the fitting rooms till 9. That doesn't make any sense to me. Where is corporate and why aren't they aware of this shitty location? Sad. read more

If you do not speak Spanish, forget about going here and inquiring with some hispanic sales associates. They just flat out just dont know, say "no key," or look at you as if you're from out of this world. Instead, we drove to the one off of Hawthorne blvd in Del Amo, so very much more pleasant. Never going back to the Normandie blvd store again. read more

This whole store needs to be retrain in customer service, including management. Nobody ever picks up the phone in any department there. It is very easy to answer the phone and say can I place you on hold please for a few minutes. But nobody answers the phone. Not even the main number, the customer service inside the store is also terrible. Everybody needs to be retrained, I am never going to the store again. anybody that says they are going to Walmart in Gardena, I will tell them don't do it because everybody there is ignorant and does not know the meaning of customer service, all departments, when I asked for some help to open the cabinet because I needed something that was locked, the associate asked me, what do you want?. That is not how you talk to a customer!!! As I said before, I will never go to that store again, and I will tell other people not to go to that store. read more

Im not a Walmart person, but every time I come here I feel anxious. People are always bumping into you and no one is ever around for assistance. I went in earlier today to look at the cosmetics section and it was blocked off. The associate said "cosmetics is closed". Lol this is Walmart . Why would their cosmetics section be closed? sounds goofy af to me. I laughed and left. I'm 100% sure they're not allowed to close it off but that's just shows you how lazy people are. It was only 8pm it's not like they were about to close. Moral of the story: go somewhere else read more

My final visit here; their "security" protocols that make make me wait an extra 15 minutes for product. Following the infamous shootings, management decided to protect the PRODUCTS. Well, you're not getting any more money out of me. read more

Walmart - Go see Leia if you need help! - Department Stores Near Me - Torrance, California

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Customer service sucks at this store. Waited 20 minutes till I decided to leave for oil filter. Lazy employees

Management sucks here!!!! one employee working on customer service with a Line of more than 10 people... and besides they're rude employees!!! read more

Walmart - one person working on customer service with a Line of more than 10 people... and besides they're rude employees!!! - Department Stores Near Me - Torrance, California

35 min line waiting and still fuck I can't believed, people (cashiers) are rude and crazy read more

Went to buy an air fryer. Saw the shelf price of 89.99. Went to check out, scanned for $119. Told the attendant & she said that's correct. I explained that the shelf didn't say that. We both went to look. She said the shelf is a mess plus their policy is 3 or more have to be in the spot. I told her there is only 2 & they were both in the spot that said $89.99 & either way there was NO tag on the shelf that said $119. She agreed but said she still couldn't give me that price. Such BS! They are supposed to give you that price it's advertised for on the shelf. But I just left. Didn't want to waste anymore of my time. I'll stick to Amazon. read more

If I could give this Walmart no stars I would. In fact that's exactly what they honestly deserve because even the manager there is rude and mean and just totally unprofessional. So I go to this Walmart to get a number of things. I mean my basket was practically filled all the way to the top. And so after I had just spent over $400 on merchandise at this Walmart, I had to use the restroom terribly. I had to hold it the whole time they were ringing up my stuff because they had just closed. So being considerate of the fact that I'm sure these employees want to go home I held my pee until we were done ringing up all my items and until after I paid. I was trying to hold it until I got home, but that wasn't happening. Bout time they had finished ringing up all my stuff, and then after me paying for it. I couldn't hold it no more! So since the restrooms in the front were out of order I had to go all the way to the back of the store. So as I'm on my way back there to the bathroom, the first employee starts harassing me. She's like "hey hey hey where are you going." As I'm running to the bathroom I yell "To the bathroom!" Then she yells back "We closed so you can't go to the bathroom." I ignore her and continue my run all the way to the back of the store heading to the bathroom. I was determined to pee because I knew I couldn't hold it. And in the back of my mind, I was thinking how I just spent over $400 in this store. So the least they can do is allow me to go to the bathroom without being bombarded with staff every step I take. So once I get back there close to the bathroom, I run into another employee. Yet this employee tries to deliberately stop me from going to the bathroom. First he lied and said that they were cleaning the bathroom at the moment; therefore he said it was closed right now. But that didn't stop me I continued to go back there, and he proceeded to scream at me like I was a child. Saying " What did I just say? I told you it's closed! Then once I get back there to the bathroom, I notice that no one is cleaning it. He was lying all that time; And he just so happened to be the manager. Then once I came out of the bathroom, two more employees began to badger me about leaving the store. Ru read more

I've been trying to call this Walmart store as I dropped my Ray-Ban stories sunglasses yesterday as my 2-year old kept on running around. Anybody who would've gotten it wouldn't be able to use it unless you buy the expensive charger. so I was hoping somebody would return it. But nobody picked up any of my numerous calls since yesterday. Not even the HR department! read more

I have been coming to this store for years! This is the 1st time I ever left this store in such a heated departure! My husband along with myself and my daughter was shopping tonight per usual. We had just finished our shopping but had to get a few things from the cosmetics department! I had to purchase makeup items and my husband purchased a few Dr. T's bath products for selfcare! As I stood there picking out mascara, I hear the cashier (NIKKI) arguing with my husband as he started placing items for her to ring up on the counter! She begin to telling him she cant ring up more then ten items! He proceeded to explain to her he was only purchasing the items from her department about (8) and I would be purchasing my own items! She again standing there doing nothing (NO OTHER CUSTOMERS) As she stood there patting the side of her head! Said... "LOOK I AM NOT GOING TO ARGUE WITH YOU! I CAN'T RING YOU UP BECAUSE I WILL GET FIRED! YOU NEED TO GO STAND IN THE OTHER LINE! I CAN'T DO IT!" NOW!!!! I have been to this plenty of times and cashiers rung up my merchandise plenty of times! When I may have only picked 1 or two items from the department, with majority being well over 15 item of miscellaneous store items. Just as I have been I other areas! I proceeded to the counter with intentions to defuse the situation explaining there was no sign for ten items or less... and I have never experienced this with any other cashier, I all the years I have patronize this store! At this point, she got heated with me! She went on to aggravate the situation by telling me... "I AM NOT GOING TO ARGUE WITH YOU TODAY! LET ME CALL THE MANAGER! I said please do! So we can both be clarified about this unposted rule! She never called the managers and at this point decided to check me out anyway... while still mumbling under her breath! At this point she has lost track of items and double scanning things! I decided to go to another checker because her customer service was horrible! This is certainly not the way I expected to be treat at Walmart! Really not a great shopping experience! I will not be returning unless it is absolutely a GREAT EMERGENCY! I tried to call and speak with Managment but there was no answer! Very disappointed!!! read more

Dog Health & Wellness section had me waiting for more then 40 minutes just for someone to open this $24.00 treatment for my dog. I spoke with 5 employees and requested the manager in charge, she or he never show up. Then I have to wait 20 minutes or more just to pay all they only had like 3 register open and the self checkout and all of then with line going down the aisle. I wouldn't recommend this place to no one. I hope more from Walmart, after all it seen they had so many employees but no one in the areas for customer service. read more

Walmart - Dog Health & Wellness section - Department Stores Near Me - Torrance, California

They put stuff in (in bulk) the clearance section that's not even on sale & tings up a lil higher than the online price. Weird. I called & just got an apology. read more

Few kids cloths I picked, when I went to self check out, it's not in the system. Talked the young employee that was there and had to deal with her "didn't wanna be here" attitude. Rolled her eyes at me when I said I wanna talk to her manager. Then Spoke to manager who also had the same attitude who told me he couldn't help because it was not in the system. I asked him why is it on the rack for sale if it's not in the system ( was plenty of the same items on the rack). he said he can't not add it to their system. I think Walmart managers are there to tell their customers NO and to entertain their employees unprofessionalism and disgusting attitude. This place is a joke. Don't shop here if you could help it. read more

Worst Walmart ever!! I stood waiting for someone to open the kids locked up toys for over 30 minutes. No one is on the floor to help and if there is they are always too busy to help and they say "I'll page someone".. read more

Bathrooms are terrible and they need a plumber because one urinal is broken and only one toilet with so many customers! Seriously? Security driving around the parking lot made me feel unsafe as opposed safe. Whoever is the owner or management you need to do something fast or you will be relocating SOON! read more

This was my first foray into Walmart and it was aok. Granted I didn't NEED anything. I was waiting for my boyfriend to return an online purchase so I thought I'd peruse the aisles. It was a weekday early afternoon so parking was fine and the store wasn't that crowded. The thing that surprised me was the decent selection of gluten free packaged food. I know, a niche market and since I doubt many Walmart customers are clambering for these items, the shelves were full and a lot was on sale. Sine the SO is Celiac, I scored 4 bottles of gf soy sauce that was in clearance. Ooh. And I also bought 2 boxes of Barilla GF pasta. Woah. The last thing I bought was a 4 pack of Q Tonic. Much cheaper than BevMo. The worst part was checking out. Trust me, wait in the self check out lane. It may seem longer but it's the best choice. So I'm good for at least 3 years till my next Walmart trip. read more

Absolutely worst Walmart in customer service from the lady in the front entrance to the lady In cosmetics everyone so mean ! The only thing I liked was had variety read more

I came here because I needed to do a price check and some research for work. That said, I consider WM a necessary evil in this world, it feels like a trip to, 'the far side.' During my 20 minutes store experience I encountered no less than 5 oddities - things that I saw, or people that I interacted with doing strange things. For some reason, the average WM consumer lacks couth and self respect. Seeing kids running and screaming, customers arguing (debating?), liberal use of profanity, and watching people open items before purchasing them are just commonalities that all WM stores share. People, really!?!? This particular location has a high out of stock rate, it's dirty, busy, and the isles are a complete mess. My words of caution, only go if you must. read more