First time at this location. Clean, lots of associates available to help. The cashier was very helpful kind and considerate with each of the people checking out. The cashier especially helped an elderly woman it was nice to see people helping people. They had lots of registers open as well. Very well stocked, I came for storage containers and they had them. Lord if parking with a ev in the lot as well. Easy in/out of the parking lot. I recommend this location. It was clean organized and good prices. read more

DO NOT GET CASH HERE!!!!! I'm a pretty regular customer here I will not be anymore.... Nobody was behind me so the employee should've caught this. I would drew 40 bucks after spending 30 and when I called in, I believe I spoke to the girl as we spoke . She said they don't monitor that type of thing there. I guarantee you if I stole a five dollar tube of lipstick I would be in jail right now. Normally a cashier would handle this to you and that is why they have attendance there ! Unbelievable !!!! read more

Walmart Supercenter - Grocery Near Me - Tacoma, Washington

Absolutely not the worst customer service. The bread was put in the wrong spot. They didn't believe her. They went back, held up a self service check up line and then came back and said that someone made a mistake on their fault and put the sticker in the wrong spot Causing a 17 minute delay for self check out by not having the tags in the right place. Then he thought it was funny and again, and they took their time going back there to check the price of the bread worst customer service ever then you had to ask for a bag because they don't keep bags out because it's a high crime neighborhood and he said people don't pay for them. read more

Walmart Supercenter - Grocery Near Me - Tacoma, Washington

I am updating my review in the pharmacy and store today. First thing is my brain is a bit overwhelmed in this Jetson era of all digital possibilities to live! Today I was awaken with those Robots calling me about a prescription. Oh no! Not Walmart too! They already alert me with the App, Email, and Text! Ok that is a bit much! We got it Walmart. But today I was not feeling my best. And the day before, I went to pick up prescriptions and I swore I stood there forever. It was not busy and one lady served another customer and saw me standing there and ignored me. This forced me stand there longer as she rummaged through some items. I have to give kudos to the lady at the next window because she was in the middle of a phone call. She gave me a gesture and I nodded. That wait was very exhausting! I guess the welcome mat was pulled under me. This was not a good experience. I am learning through these experiences here at this Walmart. I definitely prefer shopping online better than coming in the store. Sometimes I do think online shoppers may need to go in from time to time to the actual store if a common item is often marked as unavailable. I did a walk through and found some of my things that I request are not actually unavailable. It could be that your personal shopper may not be able to locate it and they are expected to have your orders ready for delivery. So their times are limited and that may mean an item may be marked unavailable if they do not find it in time. So I am learning a lot being a customer. I found some over the counter items that I need are often right there by the pharmacy. Pharmacy is hidden from grocery area. It is a long walk and you will definitely put in a cardio workout in this store. This store is definitely in high security. There are barriers that open but alarms will sound. The greeters are loss prevention and expect you to present receipts when leaving out of the store. I would also recommend keeping receipts from pharmacy too. I will update my review again. read more

It was so hot in the pharmacy that I thought I was going to faint and get sick. And the prescriptions where very expensive.150.00 for 4 prescriptions . One prescription was 40.00 that I can get at cost plus drugs.com for 8.00. I don't have medicade so I would not recommend Walmart on Union read more

Typical Walmart but atypically clean. Super clean really. Very nice customer service in the areas we strolled through. As travelers Walmart is always a go-to for things we forget to take with us. read more

Walmart Supercenter - Clean! - Grocery Near Me - Tacoma, Washington

I actually love this Walmart but the employees take their jobs way too serious. Prices here can be different from what you see online or even at other Walmart locations. If you're hoping for a good parking spot near the door, forget about it because the employees take those for themselves. They're big on checking receipts, both at checkout and again at the door, which feels a little over the top. And don't even try returning electronics unless you want to go on a whole mission. They'll send you all the way to the back just to have someone look at it instead of just training the front-end staff to handle it. Also bring your own bags because they never have any. Everyone ends up walking out with a cart full of stuff looking like they just stole it. read more

Tonight's night shift manager is a rude lady. I called 9 times before someone picked up . I was charged 34 times for 4 items , meanwhile two workers were talking to each other about the customers as I was being checked out that alone is disrespectful. The girl behind Lana my cashier was trying hard to get Lana's attention as she spoke rudely about a customer's dog , she is black and she had brown hair in a bun. She said 3x the dog looks neglected at some point she then rang up my cucumbers I had 4 not 34 and she proceeded to talk to her friend . I repeated what the girl said to Lana and the girl behind her continued to talk look Lana my line is past appearal again her focus should be on what shes doing infront of her not how long her line is complaining about it as if the customers dont hear. Now when I called I was lied to I was told the manger is not there then the night staff proceeded to laugh and Im sure it was a uneducated night staff no manger would speak to a customer how she did. I said my complaining and she asked me if I was done I said excuse me she is a dig who doesn't deserve her job not a single one of the woman im complaining about deserve their job. I've worked customer service bad mouthing customers is not a mistake being a bitch to customers who want their money back isn't a mistake . What type of uneducated people are you guys hiring these 3 woman can care less about their job. Ive already contacted corporate as well. ​ read more

One of the closest Walmart in my Tita's area. I've noticed a lot of 1 or 2 stars in this location mostly saying customer service sucks. Only here once so I cannot really tell the difference. We just came here for some movie snacks and for my body wash and so far it went well. Customer service base on my experience is just okay. They're not rude but not the friendliest either. Also, it's a pretty big Walmart compare to the ones we got in Oahu Hawaii and I appreciate the selection on their beauty supplies. They got Hawaiian goodies here too which I think really sweet knowing that lots of Hawaiians moved here. That's all really, nothing much to say about this store. Mahalo for reading and happy juandering fellow yeeps! read more

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Great and timely customer service with my items always available helpful and knowledgeable staff willing to go above and beyond . Great job customer since 1998 at the old auburn location. Keep up the good work read more

I wanted to buy fingernail clippers. They are hidden away in cosmetics and behind some security lock and finding an associate to help is impossible. Locking up your items isn't going to deter theft. If I was going to steal it, I would have just ripped it off. I did not do that because I am honest and wanted to buy it. You lose more sales by locking stuff away than loss of product from theft. read more

I don't like Christmas much but i LOVE peppermint candy canes. But when i bought me a pack they were all broken! I even grabbed them from the back so they wouldn't have been broken. read more

Shopping while black is a No No at the self check out. The worse part is it be your own people, two older black ladies stood by me and daughter who is currently over due, They counted our items and only watched us. I have never stole anything in my life smh the real thief that was on the other side of the self check out tried to give us some lotion cause they were so distracted with us. THATS EXACTLY WHAT THEY GET ! Gold stars to the Golden Girls at self check out acting like loss prevention for letting the real criminal Go read more

If you wish to lose your patience alongside a large quantity of valuable brain cells and possibly liquid life aka blood cells all while traveling within a 12,451 mile radius from your current location all in the name to shop at the worlds worst Walmart that generates the dense personal connection of purchasing goods in the back alley of a dark 711 after the streets cleared an hour after the surrounding lights ignited, that would have signaled you to go home as a child,.., then this is absolutely the Walmart for you. The managers have less "patients" than the quack doctors posted up against the building shooting up and dealing in front of the security guards and police. Half of the items didn't have price tags, the security system is malfunctioning causing individuals to be stop for a requested search while it randomly goes off from the electromagnetic fields generated by your body with varying frequencies based upon your clothes, Personal Electronic Devices and magnets which some people carry on person for their child's entertainment. I would bet an entire paycheck that management at this Walmart hands down are the true Scrooge's all year round. I base this fact upon first hand knowledge that EVERY employee IN UNIFORM whom I asked for assistance to, which would include pointing me to someone "On-The-Clock" snapped back faster than a switch pulled from the busch in the most southern east parts of America just to be delivered to an angrily disappointed parent that never left the small town you grew up in. Every employee... cough cough,... all 6 snapped back with "I'm on my break" with one employee closing an entire line full of customers at the customer service counter the moment time struck a nano second past 16:30 and no replacement or direction to the customers kicking rocks and playing with pocket lint after waiting in line for 30+ minutes. What I'm more upset at is the bigger issue that upper management will miss and that is the obvious poor personnel management, horrendous facility management, and their laughable inventory management. It all snowballs downhill and effects the employees whom taint the customer experience which just happens to match well with the physical environment located immediately around this Walmart. If you dare to travel to this location keep your cash at home, have a conceal carry, hide your kids and hide your "spouse", bring a few boots for your vehicle, siphon the gas and wear nothing over $10 and sit back and enjoy the new season of "Where's Waldo?" The only thing this Walmart really has going for it is being THE prime example of what not to be for success. read more

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Did a pick up here to load up on toiletries, snacks and pillows for a road trip after getting off a plane in Seatac. The gentleman who packed the supplies in the trunk was very chatty and polite. Did not realize they do not give you bags in Washington so I am glad I had the thought to purchase a couple of reusable bags-would have been in trouble if I hadn't. read more

Workers a ass hat behind the return counter female said I was rude for grabbing a pair of scissors to cut up my debit card just because she was helping someone and so I didn't wanna interrupt so I cut my card and walked away but she then said that I was rude for not interrupting the other customer being helped read more

Ew it's Walmart. Just save yourself some headache and go to a store that cares about you and doesn't send secret shoppers to follow you because you walk near the electronics section. I get this is Tacoma tho so I can't blame them to much, I just wouldn't shop here if I did t have to. Oh and they need to start accepting apple pay or gpay read more

Do not try and order cakes here. They canceled the day of pick up! Very unprofessional when I ordered it over a week an advance.

$2 for caprisun and $5 for a big bag of apple slices, stocked my fridge for this trip with a lot of savings. I also got 6 waters for $5. Absolutely worth the drive down. Slightly sketch outside at night but most of Tacoma is like that now. I would just say to park towards the front of the store. read more

Walmart Supercenter - Fridge stocked - Grocery Near Me - Tacoma, Washington

Horrible online service, 1st of all there is NO CUSTOMER SERVICE ONLINE! Can't e-mail or talk to anyone about your purchase issues. I ordered a DVD player said it would arrive in a couple days now it says its on the way (FROM CHINA) and DELAYED 2 weeks. I want to CANCEL IT AND REFUND but now have to wait until the middle of FEB. to do so. This is Outragous! If I knew all Walmart was going to do is be a middle man and mark up the price then order from china and forward it to me..... I'd of just ordered it direct from china myself through aliexpress and saved money. Again Outragous! read more

Shout out to Carlson in back stock for helping me get specific milk that I needed in the back even though it wasn't his department. He went above and beyond to make sure I was taken care of. He's level of service is highly appreciated read more

Walmart Supercenter - Social distancing line - Grocery Near Me - Tacoma, Washington

I have been having my groceries delivered each week -around $100/week until today when Ana their driver said she delivered my groceries but did not. She had called twice from phone number 765-347-9592 called the store delivery phone number and told them that "if someone wouldn't come talk to me then I was going to become a karen" she hung up on me, but I'm sorry, you just stole $102 from me, so I'm pissed. I did finally call customer service and got the order refunded, but my message to Walmart is still quite relevant, and especially whoever is at phone number 2522783373 can take the entirety of the building and insert it sideways into your collective, metaphorical anal sphincter. I will of course be canceling my walmart+ account and walmart credit card. read more

Absolutely horrible location. And do not ever ever order groceries. You won't receive half your items and their customer service don't care and will just deny claims since they don't "speak" with anyone! I will never purchase from them again as their employees and delivery drivers don't seem to care one bit about peoples money they spend. read more

Ordered something on line. One item was not included in delivery, instead for pick up at this Walmart. Tried to pick it up but there were no pick up (numbered) parking spots available, and was told it was a 2 hour wait. Next day, tried to use Walmart's email to me to let them know I was coming to pick up, but Walmart wanted me to download their app to do this. No thanks. Asked the single employee at the pick up door if I could go instead to collect my pre-paid item and was told no. People were lined up for their pick up outside of numbered spaces. Never, ever shopping Walmart again when I'm jerked around like this. read more

Placed a online order at 4 pm was told around 6pm there working on the order told it was ready for pick up at 8 to 9 pm waited for 2 hrs in pick up spot not informed of that the time ended at 10 for employees gabbing and chatting for over 30 min and not pushing curb side pick up orders the hole idea of employee not working and chatting is not representing the Walmart employee consumer rights ..wasted peoples time and will equal a loss is consumer shopping at this location . The managers need to not leave the employees with out guidance and a plan I was told she went home ..leaving disarray and employees to scramble like chickens in a cage ..I will no longer shop or order from the Union Ave Walmart in Tacoma Wa . Definitely will post to friends family and coworkers to never have any orders made .. read more

Antoinette in your "site to store pick up" team is amazing and works hard! She is so helpful, please promote her. :) Also - love your prices, Walmart! - Signed, a happy customer read more

Stopped here for beverages since there are no gas stations or mini marts that we could see anywhere off the freeway exit we took and my friend hates McD's, the only fast food place in sight as well. Quick checkout and no issues finding what we wanted. Place has covered parking just for those picking up their online orders. Typical giant parking lot but is confusing getting out of with one way lanes. read more

I selected one star because there isn't a lower rating. This morning I received a goofed delivery of groceries on my doorstep, probably from one of my neighbors. I tried to do the right thing by calling in to the nearest Walmart but they don't answer their phones. When I finally got an answer, they took my address and put me on hold for fifteen minutes. When they finally picked up again, it was another employee who immediately hung up on me. I took the groceries in and put the cold stuff in the fridge when the actual customer showed up in his car and we loaded the groceries into his car. I'm not sure how these people will stay in business at this rate but wait.......it's Walmart folks and you people will continue to put up with this service because your 401K's are all invested in them.......good luck. read more

I tried conversation with workers working in clearance joking how there was so much. They didn't even acknowledge I spoke to either one of them. Not one word, glance. Nothing! Stuff all over the place throughout the store. What a mess. Especially the baby food aisle. Wasn't expecting that one. But I found almost everything I was looking for. read more

Walmart Supercenter - Baby food aisle. What's in that bottle. Nasty and someone could slip on that paper. - Grocery Near Me - Tacoma, Washington

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I'm not sure if it's the fault of Walmart as a whole or of this particular store; however, I'd just like to say that the grocery delivery service that's offered by this store is a complete and utter joke. (Walmart Plus pretty much is, too, at this point.) Basically, if you place an order -- then expected it to be delayed (sometimes clear into the next day) with minimal to nonexistent communication about when you'll *actually* receive your groceries. This has become the rule rather than the exception. I've lost count of how many times that I've had to contact customer service -- and, no, not to complain and demand to speak to the manager, but simply to try to find out when my items will arrive since all the website/app will say is "Preparing" (up until it's officially late, and then at that point they change it to "Delayed - Please Check Back for Updates". No estimated time of arrival, no tracking, not even a reason for the delay. Although I've learned from my "friends" at customer service that most of the time it's due to not having any drivers available. Fine, but -- why even offer a delivery time slot if you can't guarantee that anybody will deliver? Anyhow, DoorDash *might* bear some responsibility here because I'm pretty sure that Walmart uses DoorDash drivers; however, I'm pretty sure that Safeway also does. And while far from perfect, at least Safeway still manages to more or less deliver an order on time). The only reason that I haven't given up on using the delivery "service" (such as it is) entirely is that every time that I inquire about an order, they throw promo codes at me. So I'm constantly getting $10 off codes for this delay, or $20 off for that one. I never ask for these codes but I figure that I might as well use them (I mean, I do have to pay a 4-digit rent on a part-time salary -- which is the only other reason that I shop at Walmart) -- even though I'd 100% honestly rather just have my groceries delivered. Or at the very least, know when they WILL be delivered. By the way, while I'm more familiar with the delivery service and Walmart Plus, I've been inside this actual store a few times and...well, it's better than the horrible delivery service attached to/associated with it, I guess. But not enough for me to even "upgrade" my rating to two stars. I MIGHT say one-and-a-half, if it was an option (and I was feeling generous). read more

Terrible customer service. I was getting some stuff for a last minute sewing project and went in about 10:00 pm. When I got to the sewing aisle the lady working that section gave me a very rude look like I was bugging her by being there. When I asked for some help with fabric she snapped "We don't get trained on the fabrics and you need to hurry up we are closing". Mind you this was a whole hour before they close. I decided to try to figure out the pricing myself and finally gave up due to the lady who continued to watch me while I tried to shop. I went back the next day and had a lovey older lady help me out with the fabrics. read more

Dakota and Douglas in sporting-goods did a great job today helping me load a treadmill for me and my wife. Great on time great on help I barely had to do anything they took care of everything even offered me a protection plan that I graciously excepted. Still hate this Walmart absolutely hate this Walmart but some of the guys in here and girls in here are great workers and deserve good credit for working in such a shitty environment read more

I know it's a Walmart so the standards aren't all too high already, but I've never had an employee be so rude to me for literally no reason. Walked in last night about 8:30 to return a WiFi router I purchased earlier that day at another Walmart as it didn't work right. I walk up to the customer service center and assess that it looks closed. As I stood there for about five seconds figuring this out, a crotchety older woman walks up and yells out "CUSTOMER SERVICE IS CLOSED. CLOSES AT 8". I reply "oh okay so we aren't able to make a return?" "NOPE" she replies, as if I'm a huge idiot for not knowing part of their store remains closed while the rest of the store is open until midnight. I'd never been to this Walmart and I don't shop their often. A simple "sorry, no, but they re open at ____" would've been the appropriate answer. Just blatant rudeness like I was annoying her just by standing there. Super super shitty customer service. I'll avoid this Walmart from here on out. read more

Less than 1 star!!! Does this Walmart check this site? Do they care about their reviews? Do they care about their customers? Their products? My boyfriend bought Black Magic Window Tint. It was in a new package. He was making a custom ordered item. He opened the new package. You want to know what he found? SOMEONE HAD PREVIOUSLY BOUGHT THIS, CUT OFF WHAT THEY WANTED, TAPED IT SHUT TO LOOK LIKE A ROLL AND RETURNED IT TO WALMART. WALMART PUT IT IN A NEW PACKAGE AND PUT IT BACK ON THE SHELF AND SOLD IT AS A NEW ITEM FOR FULL PRICE. The tint film is cut up, partial, and all wrinkled. This is a time sensitive project so he doesn't even have time to go back to this Walmart and return it for a new product like he should have gotten when he first paid for it. I would so love to add the picture to this. BAD STORE!!!!! read more

Walmart Supercenter - This is what this Walmart sold in this "New" package: Used, torn, then taped to fit in the package!! - Grocery Near Me - Tacoma, Washington

Lines are way too long and couldn't use self checkout because I had more than 15 items. Had to leave my cart and go elsewhere

Jaleh was the most rude cashier I have ever came across. I was in today around 4pm 09/09/18 and by the time I got to the checkout, the cashier switched over to Jaleh. She took over 5 minutes setting up her station with a fan to blow air to her!! Not even exaggerating how long it took. The whole line was visibly frustrated. I asked if she could start on my items because I'm in a hurry (in a polite way), when she gave me a massive attitude!! She actually crossed her arms and did nothing. I asked for a manager, she said "go find her yourself". So I asked another employee for the manager, ONLY THEN JALEH started to scan my items AGGRESSIVELY. Literally just dropping them in the bags aggressively on purpose. Everyone behind me was furious at her as well. She was arguing with THE WHOLE LINE. Apparently, she can't be wrong. read more

First time at this location and I can't see a reason to come back. The store was decently stocked at best, had crowded aisles due to seasonal floor changes, and rotting produce. I try to eat healthy and mix it up with non-meat alternatives / veggies, both sections had little to select from. Then finally at the self-check I saw an obviously in-house sign that stated they don't take coupons there anymore? Taped to the register! With the coupon spot taped shut! read more

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I used to love shopping at Walmart up until I moved to Tacoma because you never really know what to expect when you visit this establishment. Granted, they do have good deals. On our most recent excursion, we purchased camping chairs and a tent which was a steal compared to other establishments we visited. I think what bothers me the most is the customers that shop here. There are just some things you should keep to yourself, or at home. Do you really need to wear a crown while you are shopping? Are you aware that I can see your underwear through your leggings? Do you need to yell to your spouse/gf 'why the f*ck didn't you tell me?' Really?! We all know that Walmart has a million registers (I'm kidding, I counted at least 20) but often times, only 4 or 5 are open. I am really glad that this location has self checkout because I can easily get in and out. Also, I 'd like to update that it is now 24 hours. read more

I now know what it feels like to give this Walmart a 1 star review. As of yesterday, I am going down to 1 star. For this purpose, I waited over 20 minutes for these employees to track down a package that I ordered online, that was available for pick up immediately. I go in, they look it up, bring over 3-4 employees to find a package that doesn't exist (out of stock) even though the site said available. After being fed-up, I say I will come back tomorrow to check on the status. I had a long day at school, come to check on it... and wait another 20-30 mins just to tell me.... they don't have it but can sell me the one on display. Uh, no thanks. They say there is "one" more left in Lakewood, yea... I am not going to take my chances. I got so fed up! The site to store area is right next to the entrance and guess what... it is what? 20 degrees?! Just to stand in front of the ice cold wind, I waited 20+ mins. Just awesome. Oh, just to make it worse, the two people in front of me took foreverrrrrrrrrrrr. Like 10-15mins... that is without the additional 20+ mins I waited. I am sorry for those who have to read this but I thought people should know that the site to store has issues. The guy "technically behind me- but went ahead while I waited [for nothing] ...) he had two packages also. They could not locate his second. Just like me. Trust me when I say, I am a reasonable person. I am not just blowing off steam. I look good in things/people when I can. But this time.. twice in a row?! My head was about to blow off. read more

Like any other Walmart...50 lines and only 3 open registers. Lines a mile long and the employees seem to hate life. On the upside, they have a ton of items to choose from, $5.00 movies, cheap clothes and a grocery section. You can get it at Walmart. I wish they would hear the customers though...We want to have one stop shopping and the convenience of "in and out" service. When you have to wait in line for 30-45 minutes for a few items, you generally go elsewhere. Low cost at a high price of waiting time...I would choose another place if those were my odds. Open more lines, service more people with a faster pace...This would make Walmart a success! read more