This JC Penney store has a fantastic store manager and a responsive, caring staff…read more I've had many good experiences here and even worked here for a time. Great service and assistance ordering from Jcp.com, too, when they don't have my size in something. Highly recommend!

I am impressed with how big this mall is! It has a lot of stores, seems to stay steady with…read morecustomers, and is clean! There are skylights throughout so it does seem darker on cloudy days but I love the waterways in the food court and the open design! Dillard's and Jcpennys are the anchor stores and they have a big Crunch fitness center where Sears used to be. Lots of chain clothing and gift stores, jewelry, and food. Wish they had a book store, coffee shop, and hallmark but still lots of options. Convenient location in Fayetteville near Springdale. Tons of parking and multiple entrances.

What has happened to this store? My last two visits were sad. This is my favorite store, and it has…read morebecome a wreck, dirty, disorganized. The only positive is that the checkout people are friendly and know what they are doing!

I go to tj maxx atleast once a week and spend alot if my money there. Today I went wanting to go…read morecheckout the perfumes. I pressed the button for someone to come open the case and was received by a girl who walks up and says " what do u want to smell". I am ok with no greeting but the tone she had set the mood that she did not want to help me. I told her I wasnt sure and wanted to smell a few. she then proceeded to open the case, grab a random perfume, take the cap off and stick it in my face. I then said yeah no and left. I tried walking around the store to try to still look around but I was so upset with that interaction that I left. I was very disappointed by the way I was treated and hope that she realizes how easy you can ruin someone's day.

Distinct anti-LGBT discrimination during the hiring process with manager Steve. I am a trans man…read more(female to male) and have been out to everyone in my life for 2 years and exclusively use the name Hayden. I arrived at the interview wearing men's clothes and no makeup. I am decidedly androgynous with short hair and a very masculine presentation. My email address uses my former (legal) name and he felt the need to taunt me about this. At the end of the interview (which was full of contrived and redundant questions and facts all the way through) he shuffled through his documents saying "there's another name on here, I saw it" to which I responded THREE TIMES "it's incorrect." Mind I was measured and composed as could be, and I stated it was incorrect three times as he shuffled through, but he did his utmost to find my deadname on the documents (only place it was on there was my email address, I did not specify this was my name at all in any other fields) and proceeded to (with a SMIRK) say the incorrect name out loud, TWICE. I told him once again it was incorrect, and he smirked again and ended the interview with a positively condescending "thank you for coming in Miss Hayden." I didn't react; I was in shock. There is no way to report this to corporate, either, so I'm stuck desperately messaging Kohl's socials and posting this Yelp review. Steve is the only man who works in that store (besides prospectively me) and he's the manager. Hope to get some closure or justice on this but I suspect it won't happen and he'll continue to discriminate. And also mind, I tried my best to interpret this as anything other than transphobic harassment but the smirks and insistence to say a name he knew would upset me says otherwise. Genuinely at a loss here.

Great place to shop around Christmas, long hours open late!! The clothes are great quality and…read moreaffordable prices, my son loves this place, the toys are his fav!

Renee in jewelery is really sarcastic & automatically dismisses customers. She also dismissed…read moregetting a manager to help fix a situation she obviously didn't know about. Instead resorted to strife & demeaning comments. What happened to customer service? Its not at fayetteville dillards!

I just cannot say more good things about this place... walked in with less than 30 minutes till…read moreclosing yesterday, and the women working were so happy to help me. We went to polo first and the lady there was so attentive and sweet. The southern tide gal Alaima- she helped my partner know what's suits him best. She was so peppy and happy, and so eager to grab him more pants. 100/10

The audiology clinic here is understaffed and mismanaged. Went in for hearing protection and the…read moremolds were sent of to be made. Upon receiving them they did not fit and had to be sent back which took about 3 weeks originally. After about another 2 weeks and multiple phone calls and voicemails left at the establishment I was not getting any callbacks and decided to keep calling until someone answered the phone. Finally I got an answer and then was told that the person on duty there only checks the voicemails on Tuesday. So if you leave a voicemail on Wednesday you will not get a call back to possibly after the following Tuesday when the voicemails are checked. Also went to the location on a Monday which they are closed.

The changes to the Springdale location require everyone to have the app on their phone and use Scan…read moreand Go. They employees are very pushy about it. There may only be one checkout for those without a smartphone. Customer service is getting really bad. The corporate office is alienating their customers by mandating the use of the app.

This used to be called Dick's Sporting Goods Outlet. It's conveniently located in the shoping plaza…read moreoff College Ave. It is a huge store with lots of inventory for adults and kids. They even have camping, fishing, and sports stuff and a big shoe area in the back. The discontinued items they carry are usually name brand items but vary on pricing. I have gone before and found tons of great deals like $4 earhart tanks, Nike shorts, and sports bras. But then I will go the next month and everything is $20-30 each. It is worth stopping by to see what they have but they have no returns so be sure to go when they have a good sale.

Awesome and hardworking front counter customer service staff! Had a question that needed clarity…read moreand was thoroughly helped.

I came in with a national coupon offering 35% off recliners, valid for June. Despite the website…read morestating that the discount was only available in-store, I was told this location doesn't honor national promotions. On top of that, they wouldn't offer any alternative deals unless I financed the purchase, clearly pushing for an upsell on their warranty. The whole experience felt deceptive and sales-driven. Be cautious--this place seems more interested in trapping customers than helping them.

Absolutely would not recommend. We bought a mattress and that part of the process was…read moregreat-knowledgeable and very helpful. The problems we've had are with delivery. They will give you a delivery date, but not time, until the day before they deliver. If you happen to not be available in the 2 hour window they give you then you have to wait for the next delivery window-which was 4 days later for us. When they came to deliver they brought the WRONG mattress and neglected to bring the mattress protector and sheets we had also ordered. When we called the office team for deliveries there was absolutely zero effort to correct the issue besides scheduling us for the next delivery window (with the unknown time). Two people tried to insist we got the correct mattress. They need to have a process for how to handle company errors and work harder to correct them. I didn't feel like anyone really cared. Crossing my fingers they bring the right mattress along with the missing mattress protector (which is required to keep the warranty) and sheets next week when they come again. Will definitely not shop with Mathis Brothers again .

Great staff, very friendly and helpful. Good selection of very good clothing, shoes, makeup,…read morejewelry, and bedding. This is my favorite JC Penney's in the area! The manager is great at this location, too.

I could overlook the rundown store if I scored some great deals but the service is soooooo bad on…read moretop of it. Even Sephora here sucks. If I'm going to drop a couple hundred dollars at a time I expect basic customer service, basic human decency. The employees literally just stare at you when you get to the counter. I get better service at the fast food restaurants around the corner. Pretty bad that I get better service for a $10 burger order than a $500 purchase, but whatever. The clientele makes the store unpleasant to shop. Lots of people with children running amok. Loud conversations on the phone. This whole mall is trashy. With trash like broken glass and dirty diapers in the parking lot. Hang on to your money. Buy online. Or spend your money somewhere else. If you don't have anywhere else to go, go early. But if you can spend your money on good service, I recommend that.

Wow, most expensive goodwill I've ever shopped.. wait.. tried to shop. 5.00 and 7 dollars for 1…read moreplate, come on even new they're not that expensive!! We'll continue to shop goodwill, but not this one! Now the shelves are fuller than any other goodwill I've been to. But then with the price gouging I see why. Friendly staff though.

This thrift store is located in the Hobby Lobby shopping center. It is a large open store but stays…read morebusy and definitely shows wear and tear. They have a large selection of clothing and miscellaneous other items. They have books but they are kind of messy and unorganized. I have shopped here a few times but it is not my favorite Goodwill. I do like that they have a discounted color tag every week and Sundays are $1 day. Staff is friendly. They no longer offer plastic bags for purchases. 3.5 stars

Oh, it's good. You can guarantee here that's what you're gonna hear. Have a great selection of lots…read moreof things good food, household items, fresh deli fresh cooked foods that are prepared and ready to take home plus they have a Dunkin' Donuts inside the store and it's just an overall great neighborhood marketplace. One of my favorite harps anywhere.

Great deli chips, veggies, and friendly employees who were very helpful when looking for items as…read morewell as when checking out.