Patricia in optical very friendly and helpful. Store was busy but check out lines moved quickly and we were thanked on departure.

I'm extremely disappointed with the Automotive department. There doesn't seem to be enough knowledgeable staff available to properly explain the process or set realistic expectations for customers. I waited 2 1/2 hours, only to be told that I would need to wait another 2 hours because someone called in. If staffing issues are going to cause delays this significant, customers should be informed upfront rather than being left waiting for hours without clear communication. The lack of communication, staffing, and customer service made this a very frustrating experience. This needs to be addressed. read more

Be careful booking appliance installation with Angi's via Walmart. Vendor did not communicate or show up.

Love this Walmart. It's a super Walmart with grocery/meat/dairy etc. This store is always clean and like most Walmarts they always have great specials and pricing you can't beat. Staff is great. Always great customer service. Plenty of parking as well. read more

This Walmart is always neat and clean. There is never enough personnel at registers though. You almost always have to scan and sack your own groceries. You would never know the Waltons were Billionaires. It's crazy the way they pinch pennies. read more

Well this was the nicest wal mart I have been to in a long time. Nothing was picked over or on the floor. It was clean and well lit. The staff was attentive and nice. The decor and lay out was new and nicely designed. What a nice hill country surprise! read more

I CANNOT EXPREASS THE ABSOLUTELY INSANE DEPRESSEING FRUSTRATING SITUATION WALMART HAS DONE TO ME . I HAVE USED WALMART for shopping on line for 5 years and no problem with my payments never once after thousands of dollars spent of on line delivery groceries' were there ever a problem NONE Feb 2 I put in a grocery order because I am disabled have cataracts and arthritis in my knees and spine I cant walk without a walker , I ask for delivery of groceries on my SS income .for some reason and no one can figure it out since Feb. 3 2026 my card (completely good with bank and 5 other companies amazon etc. my card is good } , but for some reason Walmart says it wont authorize my payment card , LONG STORY SHORT 22 days of trying to find out why Walmart wont take my card 8 attempts though Walmart customer service they cant find the problem . I'm upset after trying to work with Walmart to resolve the issue my blood pressure is high ,through 13 hours on the phone for 22 days contacting Walmart they keep saying the account issues have been escalated to "the tech team " . and the reference number is # 2063037307201450000 WHEN YOU CONTACT WALMART ON LINE CUSTOMER SERVICE THEY SAY WE CANT TALK WITH THE ESCALTING TEAM AND GET ANY UPDATES CALL BACK AAND SEE WHAT HAPPENS , After 22 days still nothing no one has an answer , this is after spending up to an hour and a half waiting in the queue for a super visor and they never come back to the phone and I finally hang up , this has happened at lest 4 times now . I finally after 8 tries with customer service tried everyway to resolve the issue from my end . AFTER CELARING WITH MY BANK Walmart admitted the issue was at their end , I have emails proving all these statements . Walmart advised taking my card out and putting it back in ...did that didnt help . It wouldn't allow me to take my card out . then they said lets put all your information back in again and see if that helps ...nothing helped so they said take your card out and reinstall see if that helps ??? nothing happened and it said " YOU CANNOT REMOVE YOUR CARD ENTER ANOTHER CARD 2ND CARD ... I ENTERD ANOTHER ACCOUNT CARD THROUH THE SAME BANK AND IT WOULDNT TAKE THAT CARD EITHER !!!!! after 22 days i was getting desperate and kept calling to see how my reference number updates were going as i have cataracts and arthritis in both knees and my spine bone on bone in both knees and cant drive . i can only eat with groceries delivered and no it wont take my card for no reason . so they said go delete your account and register back in using your same information or separate information ( printed out instructions ) after trying again it said i cant use that phone number because its already in Walmart's data base , so i called Walmart's customer service again for the 8th time and they said , too bad cause you have to wait 45 days now to wait till you can re- enter the phone number because it still remains in Walmart's data base .???? OMG now what ??? in the mean time i ran out of meds life saving meds from my cancer surgeries and i needed my prxs because i ran out now , my insurance called into Walmart pharmacy put in an emergency order till i can get to the Dr, not until June , and i wanted to have the scripts delivered BUT I CANT BECAUSE I DONT HAVE AN ACCOUNT WITH WALMART !!! AND YOU CANT GET ONE FOR 45 DYAS TILL YOU PHONE NUMBER EVAPORATES IN THE SYSTEM . AT THIS POINT UI SAID WELL WHAT DO I DO NOW?? THEY SAID GET WOMEONE TO GO TO THE STORE FOR YOU AND GET YOUR PRXs. I cant pay for delivery because i don't have an account !! they told me to delete and try again .!! now i cant not only get my food but now i cant get my medical prxs. At this point im so desperate to get my meds that i am going to try and hire someone to get them for me , I'm just hoping that they accept my card at Walmart in person at check out since they wont accept it at on line account purchase . im paying a person to try this if it falls Im lost how to get my medications one is a blood thinner from my cancer treatments and a blood clot in my lung my BP meds for high blood pressure . I think i have run out of options ,if there's anyone that can advise me to resolve issues I would appreciate it . At this point with so many problems with Walmart Im hoping president trump or Dr OZ or Robert Kennedy look into the issues w Walmart and its practices . I also can tell you when Walmart has an issue in returning an payment to you , it can take up to 10 bUssiness days to return your money .THAT MEANS WALMART IS USING YOUR MONEY FOR 10 BUSINESS DAYS ,THAT MEANS THAT IF THERES A MILLIONS CUSTOMERS AROUND THE COUNTRY WAITING FOR WALMART TO RETURN FUNDS THEY ARE USING MILLIONS OF DOLLARS OF OTHER BANKS AND PEOPLES FUNDS TO RUN THEIR BUSSINESS . I HOPE SOMEONE FROM WALMART FROM A POSITONED OFFICE THAT CARES A DAMN ABOUT WALMART LOYAL CUTOMERS CAN HELP US OUT , BECAUSE NOW ITS DEALING WITH A FOREIGN COUNTRIES TO RESOLVE ISSUES TO NO AVAIL . HELP read more

Very clean and organized store. Easy in an easy out of store and parking lot. The employees were very nice. I was able to find what I was looking for! Thank you read more

Walmart Supercenter - Department Stores Near Me - Spring Branch, Texas

This Walmart is a bit different than others in the area. It seems that their selection in the clothing area is more ample. The value seems to be better in some areas. Very friendly and attentive employees. It seems that not all Walmarts are made the same. I would venture to say that we have found prices here in certain departments better than in other Walmarts. I would urge management to provide an area for seating as my wife and I come here and she gets tired of walking so we have to leave, sometimes without completing the shopping we would like to do. read more

Mis-delivered my order & then impossible to reach a human. Kept getting the same robotic run around. (scream!!!)

To the young man employee that walked backwards into me because he was busy talking to blonde cashier. I thought I was fine but you absolutely rattled my body by pushing me into a cart. Please be more careful when you are at work and pay attention where you are walking. Turning around and walking forward might be helpful. read more

Great store clean environment friendly staff Always seems to have everything I'm looking for Only problem is occasionally I need to sit down and rest so I can shop longer Need some benches around the edge You hire seniors need to take care of them As well as moms with little bitty children who may need to just sit down read more

Still the same rating as before, but I may be changing my opinion. I have uploaded some pictures I took of a competitor so I could see the difference in how the stores were set up. So take a look and make your own conclusions. I think Walmart gives a lot of selection, and they give a lot of space to the 2 areas I took pictures of (much of the rest of the store is the same way). I think the competitor is trying to force me to buy their own brand as they don't have much space on the national brand and they have it on the bottom and/or top shelves. I don't want to have to get on my knees or climb a ladder to shop for the items I want to purchase. Is it just me, or do you think similar to my opinion? read more

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Was questioning the price of an item at the customer service desk. A manager came to review and left to check the price. As I waited for the manager's return, a line formed behind me. In that line was a Walmart Employee with a yellow vest in her arms. She yelled out to the customer service representative I was working with to tell me to move away so she could help someone else. Imagine my embarrassment. I have never been treated so bad at this Walmart. VERR DISAPPOINTED! read more

I just had the best delivery ever. We are going to stop using Heb and come back to Walmart. Their delivery people are more pleasant. They are on time. I have never had a problem using Walmart and had many problems using HEB Walmart always gets the product correct and doesn't try to replace it with something more expensive unlike HEB selection and value at Walmart has increased in value and back read more

I am referring to the on line order dept. for groceries for pick up. I have been going to this store since the day it opened . Using the very same debit card I have used for 5 years in 50 other stores in the area . After spending and hour on the phone 3 months ago trying to get the issue solved why the online store refused to take my debit card but i can use it in the store . NO PROBLEM. again today nov 25 2023 i tried again to use my card on line for purchase and it wouldn't let me use it so i again couldn't order my groceries for pick up, Again i called the 1 800 number to get help because their chat line doesn't work either . AGAIN I WAS ON THE PHONE LINE AN HOUR AFTER THE SRVICE REP tried several times to get a supervisors to help and no one answers . I have no idea what country Walmart is going to for customer service but obviously its not here in the usa . None the less NO ONE CAN TELL ME WHY I CANT USE MY DEBIT CARD ( THEY DONT KNOW WHY ) I have gone in and updated everything i could to help on my own , problem 1 , it doesn't accept my old password so it wont accept my new one either .WHY IS THAT ?? so i cant get past that . WHERE DID WALMART GET THE tech that built this site from a sears catalog from the 1800 ,s ??? I have used military sites a 20 other stores and organizations that had fafr more sophisticated entry points and Walmart is so screwed up no one can fix a problem there . I went to the Singing Hills manager office with Carmen office a year ago and see if they could help and they cant find the problem either . So i went and picked up my items and used my card there and it worked fine . Let me explain why I want to use the pick up site rather than driving 10 miles to the store ad 10 miles back home from the store and pick up would be so much better health wise for me . I have recovered from chemo and cancer surgery , since i have atrophy in my hands and then a spinal disk collapsed which leave me in a lot of pain so i would like to just drive in and pick up my items and Walmart doesn't seem to want to or be able to accommodate me . I'm do have a disabled sign for my car when i go to Walmart , I'm not completely disabled but limited somewhat . But Walmart wont help me get my grocery items for pick up as its very difficult for me to walk all over the store finding my items. I go to SAMS CLUB and buy things by pick up the same company as Walmart and no problem there . Walmart is failing miserably and has no intention of giving better customer service as no one seems to care or interested in helping a long time standing customer . If anyone knows how to resolve this problem with Walmart please let me know . It seems when you call the 800 number you wait and wait and wait and wait for them to get back on the phone and they come back apologizing they cant get anyone to answer any questions they just said they will look into it LOOKING INTO NEVER HAPPENS . I GUESS WALMART HAS GOTTEN BIG ENOUGH to have enough customers they don't have to resolve any problems they just don't care ,I have spent literally hours and hours to no help at all . I'm 76 years old i have been shopping at Walmart's for over 50 years . I can go to HEB where my husband shops he refuses to go into a Walmart . I can see why. LOST IN THE SHUFFLE``````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````` read more

I would give them a 10, but I can only give them a 5. They always have what I need in stock. The people there are always nice and welcoming. This will always be my neighborhood Walmart. read more

Spring branch/Bulverde Walmart is the cleanest Walmart store I have ever seen! The employees are friendly and helpful. I don't care for shopping but the store makes the experience pleasurable! read more

What can I say different about Wal-mar?. They are usually are all the same to me location to location. However, this location is close and convenient to my area. They offer a fueling station which is separate to the main building. The garden center is large and offers a wide variety of plants, shrubs, and landscaping ideas. I have not used their Automotive center but I believe it is adequate for oil changes, and battery swap outs. Not going to far off on a tangent, but the Economic Impact Area (EIA) for this 250-Acre site location in Singing Hills is Huuuge! It is an area that reaches half way North to Blanco City limits, half-way to New Braunfels to the East, Half-way to Boerne to the West and half way to 1604 to the South. Every available and not to cheaply available parcel of land has been bought up inside this EIA. Expect to see even more High Density Residential housing subdivision coming or soon to come .We are enjoying all the new businesses that are here and soon to come. but, Unfortunately, the heavy traffic along Hwy 46 is growing and causing some delays now. read more

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Well I mean it's Walmart. Everyone's always in a rush and they're aways some weird people. However I have been shopping at this one for years and it does tend to be very clean and organized. I've know plenty of the employees and they do care about staff and costumers. If you need a quick stop it does the job. read more

2/10 they don't have arizona sweet teas, highly recommend getting those for more service.

Worse customer service . I will leave this store as last choice because I could never get any help . One cashier turn off their light as I came and started to put my stuff on the belt . Another time I ask an employee a question and their like I don't know . Well if you don't know why can't you find someone who might know read more

My shopping experience on 8/4/2020 was amazing! No fewer than four employees asked me if I had found everything, or said "good morning". The store was stocked, pristine and amazingly clean! Never have I ever been in a Wal-Mart so clean! Thank you Wal-Mart for starting my day out great! read more

Extremely clean store! Very easy to navigate and great customer service. The variety of products makes it convenient to go in and get everything I need at once. I normally hate shopping and this reduces the many places I'd have to stop read more

This is by far the best Walmart I have ever experienced! It's very clean, tidy, always fully stocked and the staff is friendly. I couldn't believe myself I was actually in a Walmart. It's a must see! read more

Baking department is dumb! I called to see if I could get a cake made for the next day but they could ONLY make me a cake if it was 24hrs in advance and NOT 22 hours!??? Lol umm ok? The Walmart on 1604 and 281 was perfect! Got my order in and didn't even mention about their 24 hour policy BECAUSE 2 hours wasn't going to make a difference! Thank you, Next!!!! read more

If Marcia cannot do her job without complaining about heavy objects or objects in baskets, she may need to be moved to the 20 items or less OR maybe self check out. Seriously takes nothing to ask for someone to move items on the belt instead of shaking her head, muttering, and excessively groaning about her job. Thanks. read more

Nice clean store, quick checkouts- or with the roving checkout staff (love it!) we do grocery pickup weekly and they are always prompt and courteous. I wouldn't step foot in a Walmart back in Illinois, but the southern hospitality shines bright here. read more

This is hands down THE BEST WalMart in the NB, Spring Branch, Bulverde area! SUPER clean store, SUPER nice and helpful staff. Everything is orderly and each display is clearly marked and organized. Nothing shady about this WalMart. I will go out of my way to come to this WalMart instead of the one in NB that is much closer but way more sketchy. read more

I am not a fan of Walmart and rarely if ever go to one. We went to this one for a specific item to avoid driving into town. When I walked in, I almost did a double take to verify that I was actually in a walmart. This is like no other I have ever been in. It was spotlessly clean, and everything was organized and not thrown around haphazardly on the shelves. These are things that I have found at every walmart I have ever encountered, not to mention 'the people of walmart.' Yes, it is a fairly new store but I hope this one stays as is. If it does I will be a regular customer. read more

I was actually impressed with how clean this Walmart is. Granted, it is a new Walmart, but, it is a very clean facility and I like that. Good products and fairly good service as well. Just wanted to say that I liked it. read more

nice new location. shelves are fully stock and the employees are very friendly. everything you need you can get here. read more

Walmart Supercenter - Front of the store - Department Stores Near Me - Spring Branch, Texas

I love this Walmart. It's clean. Folks are friendly. The produce, dairy and meat are all fresh. It's easy to find items in the store. And if you can't find an item, there are actually Walmart employees easily adopted throughout the store who will help you if you ask them a question. This is my fave store now for groceries and household items. And getting gas at Wal-Mart's fast station is easy too read more

This is not the typical Walmart. It is always clean and the shelves are always stocked. It is the only Walmart store that I have had employee ask me "can I help you find anything?" Without me asking. I appreciate the customer service at this store! I is above average. read more

Typical Walmart, it is newer and cleaner than many. Like the gas pumps being so handy and you can run in and pickup random items at the gas pumps! read more

Used the card side pick-up and it was very pleasant. Had a few substitutes but they were perfect. Will definitely use again

This is, by far, the cleanest Wal Mart I have ever been in and I have enjoyed shopping here until today. I realize that theft is a problem in stores, but there has to be another way to deal with it other than stopping you as you exit to scan your receipt. I had to wait behind other shoppers for my turn before I could leave. Why should everyone have to be detained because they have a problem with stealing? The young lady who scanned my receipt told me this is why they have started doing this. She didn't even check my items. I sometimes shop at Walmart and sometimes at HEB. I will now only shop at HEB. read more

I would leave zero stars but that wasn't an option. Worst customer service and supposed management I've ever seen. Wife went to buy items for our daughters bday and was embarrassed and told she was lying/wrong by management. I believe it was a racially motivated act by a supposed manager named sir Allen and The other manager jimmy as he said was just as bad. Items were all paid for and wife had the receipt to prove it and since sir Allen thought the price of the item was to low(didn't realize local store employees had the right to determine if a price was to high or low I thought that was left to corporate and their teams) he said she could not leave with it even though the Walmart closet to our house on 1604/281 were the ones who told us to go there cause that particular Walmart had it for the price. Needless to say it was pathetic and so was that employee. Only posting so this hopefully doesn't happen to anyone else. Also called corporate to lodge a formal complaint so they can see what type of employees they have here seeing this should've all been on video since it was done in customer return area. read more

Employes are amazing, but it seems if you actually need some help from management and customer service they leave you hanging without help. Also how they treat their employes no wonder why so many of them leave. read more

I placed a pick-up grocery order last week. I was supposed to pick it up today because it was the earliest pick up date. I pulled up the app to confirm my pick-up time. The app said my order was canceled. I called them to verify that it was canceled, and if so, why. The guy working was the phone was the WORST. After finally finding my account, he said "Yes, your order was canceled." I asked why....he said that I had too many out of stock items, so they just canceled the whole order. Wow...thanks for the notice and imput. I asked why I wasn't called before making a wasted trip. His reply was that I was sent an email. So, I check my email and yes...at 4:53 this morning I was notified of my cancellation. So aggravating!!! Oh, they also have my 275.00 still authorized/pending. God only knows how long they will have it tied up. Awesome! I was trying to stay out of the stores and do curbside...guess I get to go mingle with everyone else. Good Job WalMart read more