When I shop at a store where I am paying for the privilege of being a customer I expect the…read morecustomer service to be attentive, courteous and to strive to provide the best shopping experience possible. We were visiting family in Owensboro this weekend so I decided to see if this small town Sams Club could do what the THREE clubs in the Nashville area failed to do (almost resulting in my family canceling our membership and never shopping here again). Before I explain let me start by saying Tammy at the service desk in Owensboro was not only friendly and personable, she took particular personal attention to filling my order and making sure I got exactly what I wanted. The service she provided was a breath of fresh air after dealing with the aforementioned stores in Nashville. For three months I have been trying to get a case of Cafe pizza dough. We were planning a "make your own pizza" party but making that much dough in a home kitchen can be quite difficult. Using our Sams app we found a case of dough and ordered online as usual. To say the Nashville stores fell short of fulfilling our order is an understatement. When we arrived at the scheduled time to pick up our order we decided to walk around the store a bit before picking the order up. As we were browsing we got a text saying our order had been cancelled. Keep in mind it takes us 30 minutes to get to the Hendersonville location. When we approached the online order pickup desk the clerk told us that they didn't have any in stock. She called the cafe manager who claimed she didn't have any but had ordered it and it would be there in a couple days. She said we should call back in a few days to see if it has arrived. Somewhat disappointed, but understanding we did as requested. Now I'm not going to stretch out an already long review, but let's just say over the course of three months we were repeatedly lied to, misinformed and experienced a level of uncaring service rarely seen in the retail industry. We were repeatedly told "We have none in stock, but have it ordered" , "We are no longer carrying this item", "We still carry this item but have none in stock and none ordered" (after months of hearing it was on order), "we can make a special order for you, expect a call in a few days" " we don't do special orders" .... you see my point. I should be noted that this entire time the item was still shown online as in stock yet after three months of trying we still had not gotten our pizza dough. It became a mission to see if it even existed. The Customer Service employees at Hendersonville Tn location really need to do some soul searching and decide if actually serving the customer (as implied by their job title) is something they are capable of doing. So while visiting Owensboro we giggled as we made the same exact online order that we made at the three Nashville locations. Imagine our surprise when the next morning we got a text saying our order had been filled and was ready for pickup. When we arrived at the counter, Tammy called to the back to have our case brought to the front. You can imagine how disappointing it was when the wrong box was brought up. "Here we go again".... and we had already paid, so let's get our refund and give up.... When we told Tammy it was the wrong item, she looked at the box and said "I didn't think it was the right box"" I personally put that pink box on the rack" ( PINK BOX !!! That's the one we have been trying to get all these months!!!) She called to the back and low and behold the clerk arrived with our pink box of dough. Imagine how happy we were. We have been customers of Sams for 20 years and we're on the verge of canceling our membership. Thank You Owensboro Sams Club and especially Tammy for excellent service and the personal attention to making sure we got exactly what we ordered. The pizzas turned out great and I don't know, but after all the confusion perhaps the struggle made the event all the more satisfying!! Great Job Owensboro Sams and Tammy !!! Thank You !!

All in all I like shopping here. The selection is good and sometimes I find items I don't see at…read moreother stores. The only negative experiences have been with some of the checkout clerks. I'd say at least half of my trips there have been met with 'attitude' from the checkout clerks, meaning the clerk obviously is wanting to be somewhere else and doesn't hide that. Suggestion to Sam's, train your staff the fine art of customer service.

Pretty average TJ Maxx store. Nothing all that special…read more The employees were nice overall and the store was relatively clean except for the kids section. The home goods section seemed to be lacking selection and seemed a bit bare. Multiple shelves had nothing on them. Clearance section seemed unorganized; they get so much traffic I have come to expect that.

Disappointed in the immaturity and lack of professionalism, especially with what once was the most…read moretrusted profession in America. i cant recall with absolute certainty but I believe Matt was the associate I worked with but nevertheless it will be my last interaction with Poole's. For your family's sake, choose somewhere else in Owensboro. If you dont want Walgreens or CVS and prefer smaller business we moved on to Bluegrass Apothecary.

The best pharmacy in town. The workers always remember us when we come in and have taken the time…read moreto get to know us personally. If they don't have our medication same day then they always have it by next day. Highly recommend them.

We have a few Krogers in my city. But everyone I've been to has been handicap accessible with…read moreease.Not very bumpy not very tore up. They have the freshest food. If you find something that isn't fresh they have the best customer service I have ran into yet everyone's always smiling and being friendly especially at the self checkout when mistakes happen The customer service is still great and friendly. They have great and excellent deals on everything that I'm always needing so it's quickly became my favorite store.

Can find what I need like the meat pop deal most checkout are friendly good dairy cleanread more

This place is very clean, and the staff greats you warmly. I tried a sausage, egg, and cheese…read morebiscuit for breakfast. It's made in house, it's $4.19. The $4.19 is a premium price, it might be worth it, but then when it gets wrapped in plastic you loose that little bit of biscuit crust crunchiness. Why ruin your made in house breakfast sandwiches freshness with plastic wrap. Maybe if you ask for made to order they don't wrap it in plastic? Then for lunch I got the one tender, tater stick with one sauce snack, when you add a XL drink your a $6.01. The breading on the tater stick is crunch a licious. Tender was tender decent too. Large selection of pre made sandwiches, wraps, and salads that looked good. My intro to hucks market and clicks chicken has made me want to try the fried chicken. For a gas station market it's a four.

Store is OK. Entrance off Ragu Drive is unclear and confusing at first. Convenient location, only…read moreC-store on that side of 54.

Friendly clerks with to-go food options and of course, groceries. Buy the Tell pretzels that are…read moresold here. They're made in Tell and they are unique in texture and flavor.

Eh... I was working…read morefor a few weeks at the Cannelton Dam and this was the closest place to pick up food for lunch. They have a deli but they don't have rolls. My friend tried to order turkey and provolone and the lady responded, "Provolone? We don't gots no fancy cheese. This is America. We gots American cheese." Now if that's not disgustingly hillbilly-ish, I don't know what is. It's silly too, because they have pre-sliced packaged provolone cheese in the dairy case. They charge you for your sandwich based on the weight of the meat so it'll be different every time. Also, my other friend asked how much each deli meat was per pound and the lady responded, "I don't know," in a really nasty way, as if that was the stupidest question a person could ask. Classy, right? The prices of everything else (chips, pickles, candy) is decent. You can also fill up on gas here and get cigars, cigarettes, and the like. It's convenient, but I think I'm just a bit too snobby for this place.

We spotted this new gas station when we were headed home from the hospital. I had never heard of…read moreit, but at $2.89 per gallon, I had to top off our tank before heading home. As an FYI, petrol prices were $3.59 today in Louisville and $3.39 in Lexington--on average. Also, it was attached to a liquor store called Barrel Heads, which, also, offered tastings and had a Little Caesars Pizza. What a winning combo!

Newer C-store, clean, well-stocked, friendly. Entrance is a bit confusing, but not a big problem…read more Worth stopping by.

Friendly and helpful staff. But the two employees at the checkout were not wearing mask.read more