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    Walmart Supercenter

    2.3 (59 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Why tell customers to call this number when nobody ever answers the phone, and the voicemail is ALWAYS FULL?
    Richard W.

    Updated 2/2/2021: Absolutely horrible customer service. I stopped here today to use the grocery pickup service. I called the number, gave them my name, and said I was there to pick up my groceries. "Ok, we'll be right out." Over an hour later, followed up with 6 phone calls, my groceries were brought out to my car. This is certainly a convenient service for those who have impaired mobility. But there needs to be HUGE improvements for this program. The gentleman who delivered my groceries was very pleasant. He apologized numerous times, saying that he was all by himself. When this program is constantly promoted in commercials, emails, and other advertisements, there shouldn't be this many issues. Hire more people, become more efficient, and refine policies. It will take A LOT for me to ever use this service again. I will much rather do the shopping myself and save time in the future.

    Jurel H.

    This Walmart is very similar to the Tonowanda location. Unlike the Tonowanda location, this Walmart has a gas station. There is a huge area for grocery and other item pickups, located on the side of the store. I never had a issue with finding any item I maybe in need of. Checkout is fluent and not overly crowed, but that can be becuase I shop so early.

    God Bless America 30 cans for under 20 bucks
    Lambert P.

    This Walmart is located in the large shopping area triangle of Niagara Falls Blvd, Military road and Fashion Outlets Blvd. This shopping area is huge. The Fashion Outlets as well as the Walmart Supercenter are all part of this complex. This particular store is technically the closest Walmart to Toronto on the American side. This matters why? Well if you're Canadian and you want to get some American goods that we just don't have back in Canada then this is the place. By goods I mean food and by food I mean snacks generally speaking. The brands we just don't have? Keebler, Little Debbie to a degree, a wider variety of Hostess cakes, Sunshine crackers, chip varieties you'll never see back home even things like Cherry Coke and so on and so on. If you've been in the US for more than 48 hours and you're heading home this could be a possible destination to get some things we just don't have before heading back. Groceries the Canadian border agents don't typically bother with but technically under 24 hours you are not allowed any personal exemption whatsoever. Definitely do not buy alcohol unless you plan to declare and pay duty for under 48 hours. More than 48 hours is a different story. You can buy a case of beer but the cases here can be a bit deceiving. Back in the day most beer was just sold in 24 packs and nowadays it's more common to see cases of cans in quantities of 30. So the Canadian exemption for beer is technically 8.5 liters and 30 x 12 fluid ounce cans is technically over that by over 2 liters. I'm not sure how border agents would treat that but I've never had issue with buying 30 packs before. 24 x bottles which are about 330ml each is under 8L (say Heineken which measure 33cL / 330mL). Being a Supercenter the grocery store is full blown with the grocery section being at the north end of the store and the garden center being the opposite end. Everything else in between being electronics at the back toys in the middle with housewares and clothing and sporting goods near the garden center side. It's a big store with plenty of parking, not far from the main highway and easily accessible for Canadians.

    Brings back memories!
    Mark M.

    For Walmarts, this one is pretty good. It's clean, the staff are friendly, they are well stocked, and I never seem to have to wait that long to check out. The self serve registers are my favorite. The employee there told me they stop selling beer after 2am. The one think I don't like is how the block off the main entrance after 11:00pm with a gate, that's a bit too much. You have to go around and into the room registers, which is a hassle. The baked good are clearance priced on a rack at the far back in dairy.

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    Page 1 of 2

    Ask the Community - Walmart Supercenter

    Review Highlights - Walmart Supercenter

    The self serve registers are my favorite.

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    Rite Aid

    Rite Aid

    2.2(6 reviews)
    3.6 mi

    This store is awful. The customer service is subpar at best. The pharmacy is awful. I've called…read morethem repeatedly for over an hour and every time I call they hang up. The last time I was there I waited 30 minutes to pick up my prescription. And that's fine. I have nonproblem waiting. Everyone should be allowed to ask their questions and get squared away. But after waiting in the line a cashier yell out that they were closing in 10 minutes, as if we were supposed to leave. She was very rude, unfriendly and extremely unprofessional. When I got up to the counter she just stated "Date of birth?". Super rude it took me less than 4 minutes for the whole transaction but she was awful about it. Today to avoid in person interaction, I called and was hung up on repeatedly. I would be on hold and when the calls kept ringing with no answer I just went back through the directory and was rerouted back to the pharmacy line. And after going around like this for 15 minutes I would get hung up on repeatedly. I just switched my pharmacy to another location. When I called that one the phone was answered immediately and my question was answered. Everyone is short staffed and tired but that location has gone downhill.

    I've never been treated so unprofessionally on the phone by people who are supposed to have my…read morehealth at their top concern. After a spending a half hour on the phone, bothering my doctor for a new prescription when one was already on file, they still didn't have the med ready as promised 24 hours later. Unacceptable customer service. Store Manager never called me back when I left a message to complain.

    Shoppers Drug Mart

    Shoppers Drug Mart

    3.3(12 reviews)
    6.4 mi
    $$

    I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

    Bad experience There was one cashier having a problem with a fake 100 ollar bill so I went to…read morebeauty counter as no customers thereNatalie the cashier was very rude told me I should go to front when I told here why she said aal right then I had many items as my cc would not take the total amount the day before so I returned todayAs another cashier came to help put items in my bags she said you can get 20x points Natilie cashier said not now I would have to reright after a returnShe was so rude and humiliating so I said never mind I will wait for the cashier up frontShe just smirked When I got to front cashier and waited 10 min I said about the 20x points She said she did not know how that worked She asked for another worker who was with four other clerks? talking and laughingWhen I show her my app on phone she told me I could only use onceI would have bought everying yeserday but it would be over my cc limit so I returned to Niagara Falls again todayWhen I got home checked my bill and was charged8.99 for Ristorante pizza which was on sale stating 3.99 or 3.49? and6.49 for Guiseppi which was also 3.99 on the price ticket at the cooler and Kind Mini which I never bought and is not in my bagI was told that I could not get the 20x but tomorrow if I spent 150 I would get more pointsI am 76 years old and this is all too frustrating and difficult to figure out but to have a clerk who is so rude and impatient is not worth shopping there any moreI do not feel I want to subject myself to anymore rudeness to return the items that I did not purchase or was overcharged for and lost my 20x points

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    Shoppers Drug Mart
    Shoppers Drug Mart

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    Walmart Supercenter - deptstores - Updated May 2026

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