This pharmacy is the most efficient pharmacy I have ever been to. There is plenty of friendly staff…read morewho are welcoming and personal. Highly Recommend!

Great team, service, and prices are very competitive. My wife had some specific pain meds…read moreprescribed and Smith Pharmacy was the only pharmacy in the Fox Valley that had the patches.

They should be reported for animal cruelty! Those Koi fish are much too big for the little water…read morefountain they forced them to live in. Proof of that is the scars all over their bodies. I have never seen anything so horrible. If they can daily treat animals that cruelly, I doubt these people have the capacity to truly care about their customers and their needs. I would never give them my business.

This pharmacy has three large koi fish, and they have out grown their pond. I'm severely concerned…read moreabout their welfare. One of the workers told us that they have been in the small pond for the last fifteen years. They could barely turn and they need to have more space. The pond, if you can even call it that, needs be upgraded, the koi fish can barely swim and are basically just floating around. Koi fish can live up to 50 years old and they are confined in the small space for the next 35 years. Koi fish also need around 240 gallons of water per fish and need three feet deep and this fountain pond was no where near three feet deep, nor up to 240 gallons, and they had three koi fish. Do not support this business.

I have never had this happen ever. My refill prescription pill bottle lid was dirty and smudged on…read morethe inside. Ugh. The bottle on the bottom also looks used and dirty. Very disappointing. I have to bother my doctor for another refill and find a new pharmacy. Sorry CVS, love your mile long receipts and your fabulous deals but the pharmacy needs some improvement.

Pretty helpful staff, nice atmosphere inside, and pretty convenient location from my house.read more

Though it is the pharmacy that is farthest from my residence, and despite the fact that there are…read morestocking issues and price issues, I go there because of the coupons and rewards for Extracare Savings members. This only CVS stand alone store in Oshkosh for the most part has polite, helpful respectful store assistants and a male manager who always tried to help when this customer needed and asked. Also the pharmacy staff are great and very helpful and knwoledgeable. However there is one female (Assistant? 'Day manager'?) who appears to have some kind of personal vendetta that came through in the way she treats me when I am there. The last straw was today when she refused to hand me the online order that I received notification to pick up at the store. As the email suggested, I took a copy (on my phone) of that email that had my first name and order number and showed her the email message. She asked for my name (lengthy and hard to pronounce for most), and I asked 'does the message not show my name?'. She ignored it and sternly asked 'what is your name'? I refused to tell her my name (as I said, the email message had my first name and the order number which is what I was urged in the e-message to show the store assistant) as I felt she was harassing me forcing me like the previous time to follow a non-existent rule. She refused to hand me my products for which I had already paid online. There was no other staff in the store. Now I have to either go to the store again when she is not there to pick it up (or follow her 'order') or see if I can cancel and get a refund. If after she found my products based on the first name and order number, if she wanted to see my ID, I would have no problem, because then I would see it as her making sure that it went to the right person. Now I understand what people of color mean when they say they feel harassed and discriminated against!

When a company messes up, they need to fix it. I had a pretty inconvenient and frustrating…read morepurchase. I have the manager the details and he stepped up and got it done. He absolutely did the right thing. As a business owner, consultant and entrepreneur, kudos to the manager. He did right by me!! Thank thank you

Sent private paperwork to someone else years ago, now claiming that our vet didn't call in meds…read more Very rude and not willing to help. Employees didn't know what was going on and the woman in charge was extremely rude. Will avoid at all costs in the future.

I had two prescriptions sent there for an intestinal infection after leaving the hospital at 8:45…read morepm. Before I confirmed the pharmacy with the doctor, I double checked online that it was still open 24 hours. Arrive to the pharmacy at 9:08 to find out they close at 9:00. The kid working the counter told me they changed hours a month ago because of staffing. Would have been nice if they updated the hours online. Head back to the pharmacy 25 minutes away from my house only to find out they were not yet open because the pharmacist was coming from 1.5 hours away. I wait 45 minutes in store for my prescription. They call my name and start to ring me up. Then they realize that I had two prescriptions sent in. Have to wait longer. These are both new prescriptions to me and all they say to me is "Do you have any questions?" I get home and realize that I'm shorted 2.5 days of one antibiotic. I call and ask if they can just mail me the 5 pills I'm short. He says there's no way he can do that, I have to bring the pills back in and they can give me what they shorted me. I will not be returning to this store for even non-pharmacy needs.

Lissa the manager here was great help and looks like she is running things well in store and…read morehandling a lot of customer flow with a great attitude!

Moved from Iowa to Wisconsin. Walgreens was our pharmacy in Iowa and did the same in Sheboygan to…read morediscover, that Walgreens is a mess in Wisconsin (messed up our insurance repeatedly, errors with filling the prescriptions). Our son verified they had had the same experience. Switched to CVS. Selected store with good pharmacy hours, 8am-8pm (store open until 9pm) which is helpful for working people. The Pharmacy Manager was very helpful in getting some coupons for an expensive drug, working through confusion with our new insurance, etc. Everyone we have worked with in the store has been kind and helpful. That's how competition is supposed to work, do a bad job, lose customers, do a good job, gain customers. We are CVS-Sheboygan customers now.

We needed to refill an out-of-state prescription, during our Door County visit…read more The pharmacy handled the situation quickly and efficiently. The staff were friendly and accommodating. This location provides a solid representative, for the franchise.

This is the Sturgeon Bay Wisconsin location. I have moved my prescriptions to the local Walgreens…read more I no longer care to be yelled at by the woman in the pharmacy. She could use some training on customer service. Unfortunately, she does not wear a name tag but I have heard from others with the same complaints. The pharmacist is a gem at this location.

There's nothing like a local pharmacy where people learn your name and remember you. I've come in…read moreto pick up Rx and folks even remember that I've picked up candles there and let me know my favs are back in stock (which is way cooler when it's a person who just remembered a conversation they had with you and not an app that has creeped on all your data).

I love Forward Pharmacy! Great service, great gifts ideas, great coffee shop. Definitely recommend…read moreit to all.