What can you say about Walmart? Especially in the Midwest and South...they are everywhere! Always find pretty much what you're looking for you just never know who or what you're gonna run into in the process. Overall, I think Walmart does a pretty good job and has decent pricing on their goods read more

Understaffed or just crap employees? Produce never seems fresh, I don't think there's an associate that periodically checks for bruised or rotting produce so it just sits there waiting for a shopper to pick up on accident. Or you have to settle for the least gross produce. Auto center was a rough experience. I have a tire warranty and one of the tires was leaking air. They checked it and said it needed replacement, which I reminded them of the warranty and requested they go ahead and replace it. They said they would not replace it because they didn't have the exact tire there and couldn't order it either. They told me to drive on the flat tire to the other Walmart who also told me they didn't have the tire. I went back to Old Fort Walmart to talk to the auto center manager who simply walked back there, pulled the same exact tire in question off the shelf and put it on my car. So all of that because the employees just didn't want to do their job... read more

I just moved here and recently got a puppy. Every time I grab items from the dog aisles and I go to self checkout, the prices ring up completely wrong. Today a short boy with long hair wanted to be a jerk about this and give me a problem about honoring the price. Don't shop here if you want to deal with nasty lazy customer service and a difficult shopping experience. read more

Not sure why the ratings are so low. Came here to walk around to kill some time, super big parking lot, was a pretty big Walmart, lots of options. Picked up a bag of rye chips which I haven't had for a long time, they're more expensive than they were before. Self checkout was fast as usual, not too crowded when I came. read more

I just got back from Walmart. The other customers were way more friendly than the ppl working there. I got a couple sighs bc I was in their way pulling orders and stocking shelves and they sure don't move over for you in the early mornings to get by. I had a basket full bc I do my grocery shopping once a month and every month I have to do self checkout bc there is NEVER a cashier and there always are a fair sum of ppl in there. I'm to the point Kroger's is looking better everyday. read more

I believe this store has had a renovation since my first visit, what an improvement!!! It is very clean, a wider variety of products, great layout & service is always the best!! I drive farther to this store now, because I know I am more likely to find what I need in comparison to the other Walmart stores around. read more

I want to be detailed because they deserve the recognition. I had a problem with another store that I tried to get resolved for hours, but the other store wouldn't even answer their phone. I called this store, and ALL points of contact were friendly and helpful. In the retail industry, that's impressive. Then, today, I had a question for the pharmacy, and both the young lady that initially answered the call, and then the pharmacist that took over were professional, polite, and helpful. The biggest take away that I have is that I feel valued as a customer, and in today's world, that is rare. I appreciate this specific store very much and want to say thank you to every single person that contributed to my experiences. I am truly grateful and humbled by your level of care. Thank you. read more

Shoutout to Clay and John at the Walmart on Old Fort! They work in the auto department and helped out SO much with my fiancé's car. His tire blew and had something super uncommon with the lug nuts (something like that) which required a special tool, and for a little while we thought we were screwed because they didn't have the tool, but they found it and Clay tracked us down on the other side of the store to tell us the good news! John was able to fix his car and we were able to get his car back! HUGE thank you to the both of you, that is what customer service is supposed to be! read more

If I could give this store a 0 I would. Management are liars. Went to this store on Wednesday May 19th to find a simple dress Could not try it on! Both the woman at the fitting room and the manager on duty said the fitting rooms are closed until corporate says otherwise. Well I called two other Walmart's in the area and their fitting rooms are open! So they lied! I don't expect much from Walmart but DONT LIE! You just don't want to pay someone to clean read more

Well, sitting here at the pickup area. After waiting 35 minutes a kid comes out and says they lost my order, and he doesn't know how long it will take. I only ordered one thing. How hard can that be??? But I've now been waiting 50 minutes and still nothing... read more

The woman was not wearing a name tag, but I have now had three negative experiences with the same lady in customer service. My first experience was making a return of eight bath towels and rugs. She sat at a barstools and waited until I handed her each item. The entire exchange took over 10 minutes. For eight items. She did not attempt once to reach or be helpful even though I had handed her the plastic bag under the protective screen. She just stared ay me until I handed her each item with the bar code flashes up. My second negative experience with this lady came when I wanted to do a return without a receipt. I told her she could scan my ID and she was blatantly rude telling me she was unable to do so even though other employees have gladly done it for me. Lastly was this morning when I walked into the store, I was the only person within 20 yards of customer service and she told me she was unable to process my return. I attempted to call the store to speak with a manager and no one picked up. I will no longer be shopping at this Walmart and doing my returns here if behavior like this is acceptable after I have been very polite saying yes ma'am/no ma'am and kindly engaging with her while at the counter. Hopefully no one else has had to deal with this! read more

Yucky yucky Walmart. Walking into this Walmart not by choice was probably the biggest mistake of my life. Better yet, walking into this Walmart needing to use the restroom basket was a double noo no!! It doesn't matter what Walmart you go to, you do see the people of Walmart. Different crowd here, very dirty especially restroom. read more

Since recieving bad customer service from a Walmart is a rarity, I figured that it was a good idea to post. I went into Walmart (Just moving here from Hawaii), and was looking for a inflatable bed until our shipping containers arrive with our furniture. I located inflatable mattresses, and found a rather comfortable looking unit with tag directly under it for 64.97. After deciding that it was more then I wanted to spend, I decided to get it anyway. Going to the self service checkout, I noticed Miss Wanda looked exhausted (Hard working people usually do). I scanned the item, and it said that it was 99.97. I decided to remove it from my checkout, and it called for Miss Wanda who came over and removed it for me. I notified Miss Wanda that the item said 64.97 on the shelf, and she advised me to make sure to read the price tag the next time. Miss Wanda then noticed me that there was nothing that she could do, and she would have to call a manager, and she proceeded to do so. A supervisor named James came over and stated that someone might have slid it over out of place (I'm assuming he meant me) to get a lower price. I then showed him a picture of the shelf, which depicted three units in a row, with the 64.97 price tag below it. He then stated that he could not honor the price marked on the shelf, and the best he could do was give me 10% off of the sale. Being that I work in a retail based environment, and run into this situation daily, I was AMAZED By the lack of customer service that Walmart usually exceeds at. Not even a "How can I help you sir" or nothing. From a supervisor? Wow! In my store, even without proving when shelf price, we honor the price, just to ensure our customers are happy, and leave with a great customer service experience. Horrible service Walmart! First one ever! read more

Walmart Supercenter - the beautyrest silver air mattress - Department Stores Near Me - Murfreesboro, Tennessee

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Went to Walmart to pharmacy at 1:30 today they whet closed I was told they went to lunch from 12:30-200 the person behind the gate said I would have to wait. While I waited I observed 5 people behind the gate doing nothing. When gate started open 5 minutes late one of them quickly ran into the office and closed the door! That made a total 6 people that could have been split on two groups to go to lunch and continue to provide customer service! But they don't know what that is they a somewhat attitude of we will only help on are not yours! That needs to change ASAP! read more

So ghetto!!' The employees are very unprofessional . I have been calling the store for the past hour trying to check if an item is available. They place me on hold without even announcing that they are doing so. That's if they answer! Most have my calls have ignored or I have been hung up on! read more

My wife took one our cars to the automotive center at this Walmart for an oil change and it took maybe 15 minutes. I returned the next day to get the oil changed in my car and it took an hour and fifteen minutes. We did our shopping and then returned to the automotive desk only to be completely ignored by Aiyana, Allie, and a tall, stocky, young man with multiple piercings. They stood discussing Walmart's dirty laundry instead of helping the customers. The pierced kid (A Walmart employee) even cursed unapologetically with several children present. I'm not sure if our horrible experience was because the pierced kid was evidently getting in trouble with store management or if I was being ignored because I had a hat on that showed support for law enforcement, but regardless we set ignored for far too long. When it finally was ready, Aiyana acknowledged our presence to let us know which only proves that she knew we were there the whole time but chose to ignore us. If this is the quality of the service, I wonder what the quality of their work is. read more

As Walmart stores go, this one is better than most. The manager of this store has been at this location for years and is known for running a good store. It's usually clean despite being a ridiculously busy store. They do a good job of keeping enough registers open to handle the demand and you're rarely in a line more than 2-3 deep. If you're a fan of the self-check registers, they have 8-10 of them, far more than I've seen at any other store. The only thing that I don't like is that they bring out the pallets and huge carts to start restocking shelves in the early evening when it seems to be their busiest time. It makes it very difficult to get in and out in a hurry when you have to bob and weave through the obstacle course, or worse yet, you have to move huge carts of product out of the way because it's blocking a freezer case. read more

Store has no employees and no manager. extremely long checkout lines as much as over a half hour. Might as well skip the frozen food because it will be thawed before you get to checkout. My wife says that she will never again step foot in any walmart. Can't even call them to complain since they have no one to answer a phone. read more

I feel the employees really go out of there way to really help someone. Every time for the past 9 months I've gone into shop & needed help. They have really gone that extra mile to help me. And I have not been given such great service at any other Wal-Mart for there was one that was just wanted to push me off in a direction just to get rid of me. So I left & drove to this Wal-Mart and they were SUPER helpful. They should be rated as a 10 Star store!!! Thank You Wal-Mart for hiring some really good employees that actually have a heart... read more

It's not just this store, it's just that this is the one I go to most of the time. Walmart has decided that, in order to use their Savings Catcher app, customers can no longer scan their receipts at their convenience within 7 days of their purchase. No, in order to compare prices and be rewarded for being loyal Walmart shoppers, we now HAVE to use the Walmart Pay part of the Walmart app. This means that we have to dig out our smartphone AT THE REGISTER, scan a PIN code AT THE REGISTER, and make those behind us in line wait until we are finished with this waste of time AT THE REGISTER. 18 bucks saved over a year's time isn't worth the headache. I'm pretty sure the folks in Bentonville, Arkansas are hoping that's the case for everyone, so they won't have to pay for their higher prices. read more

We hav been in line 21 minutes and counting. We are in the garden center and the line is really backed up.

The store its self is great, I am there on a weekly basis. Well kept, stocked and friendly employees. ** The parking lot is another story, from random people approaching me (with my kids in tow) asking for smokes or money, or the couple sitting in there car looking high as a kite. My husband went one evening and seen two people shooting up in their car. More security or request more police presence for sure.... read more

Because of one person, Janeta, Jaquita, Banana, whatever her name is, it's highly unlikely, I will ever visit this location again. She's mad about everything, it seems and hates her job, it seems. I don't know if her day was going bad, which had nothing to do with me, but she was evil, acted as though she did not want to assist me, stated she was not able to assist me, bc my name on my license and the name on the money gram, didn't fully match, but the picture on my license was the same person that stood before that witch. For example, let's say, the name on the license was Jane Ann Doe, but the money gram said, Ann Doe, to her, it's not the same person, even with a pictured ID. I showed her every card in my wallet and they all had the same name, but she said, anyone in the store could have been Ann Doe, picture ID or no picture ID. She said anyone could say they were me, yet, I had a picture ID that showed I was who the money gram said I was. I've been to several Walmarts with no issue, but because this hateful woman was having a day, she wanted to take it out on me. Just pure mean and evil. I called the other Walmart's, including that one and they all said, she was wrong, as long as the name and picture matched, they could go through with the transaction......her own store said that. The review is based, solely, on my experience. read more

This Walmart is the closest one to my house, so I'm here frequently. I've always had a pleasant experience here. The door greeters (when there) are usually very friendly. I've never had a rude staff member. As a matter of fact, the last time I came here, I was shopping for my company's Christmas angel, and I had a lot of Visa gift cards that decided not to work (of course). The cashier was extremely patient and nice! I've worked for Walmart so I remembered some tricks that she was willing to try. I also had multiple workers ask me if I needed help while I was shopping. The only thing that didn't like was when they paged a manager, he/she took a while to show up. Other than that, I typically have pleasant visits here. read more

Visited 12/12/2016. The store was well organized and clean. Exceptional lighting in parking lot too.

Need security in parking lot. A lot has happened here!! So we went to Texas Roadhouse tonight and then a movie. We didn't get out of the movie until almost 12am. Chass had me drive the kids home with me. I had to stop at Walmart on Old Fort to grab some water. When we came out a man approached us saying that he was 20 short of getting a hotel for the night. He went on to say he didn't drink or do drugs and he just got kicked out of his house. He was a white male wearing a hoddie. He had his hands in his pockets and bloodshot eyes. I gave him a 20 and got the kids in the car and locked the doors. As we were driving off one of the kids seen him go up to another car. So I drive back to the car and said I thought u just needed 20 dollars? He said um yes mam.. and the other lady rolled up her window and I drove away....! The point is he lied to me and was going around asking as many people as possible. I did my part and was nice... hoped it was for good. I do have an automatic knife in my purse and car in case something bad was to happen. I hardly ever give money but I just wanted him away from us... I should have called the police dept. after i drove away to get him away from other people.... lesson learned. Next time I will be pulling out my knife instead of money and calling the police dept. right away read more

I used to shop at Walmart, but I am now shopping elsewhere. There are hardly any salespeople on the floor and, most times, I see them in group meetings cheering themselves on like a bunch of high school cheerleaders who think the game is all about them and not the players (customers). In a week's time, I can spend between $150-300 depending on my specific needs. However, even though they see me coming from the cashier's line and most all products are bagged (often not the big bags of dog food), stopping me at the exit to take inventory of what is in my basket and comparing it to my receipt makes me feel like less of the moral person I am--I am not stealing your merchandise folks. I have had some people go through my bags and put their hands all over my things. Being a nurse, I know that most people do not wash their hands. DO NOT TOUCH MY THINGS!!! Do not touch my receipt! Most of the door monitors look dirty and dingy. Sorry, but that is what I see. So, I shop elsewhere. read more

Because of my job and obligations I regularly visit multiple Walmart locations across Middle Tennessee. This one is mich nicer than most with one exception: attempting to leave. Let me tell you: if this location is not running the lowest loss numbers in the area, by far, they need to look skeptically at the people at the door. Every single time I go here I have to join a pile up at the door. There is one employee that I know will half check others just to hurry to my stuff and eagle eye every item. No kidding, she frequently checks every item on my receipt. Yesterday, self check out and the greeter questioned me about a simple lunch box that came with a free water bottle and sandwich container. It was closed up well enough they couldnt get in it but it was advertised outside about the freebies. Here is where product knowledge would benefit the employees. Publix employees qre required to stock so they learn the store and products. Maybe walmart should require this so employees do not threaten to call security on people trying to leave with items they rightfully purchase that have free items theyre entitled to. Heads up you are not required to endure this from an hourly, non security employee and next time I just keep walking. I recommend everyone else does too. Of youre not a thief you shouldnt be humiliated read more

Went again to Walmart Bc their fabric was cheaper than anything else in town. I had to ask twice for someone to come to the fabric counter. When she finally came she was very rude. After I left my nerves were shot. read more