Apparently they now require a text and verification before you can place an order, while logged in on your account. This was for shipping! We all know they sale your information. I mean who doesn't love all the bs calls about your car warranty? finally got some one to answer the phone at this store. but they didn't want to deal with me but wouldn't allow me to speak to the manager of the day. the gave me the pickup order phone. To be clear I did also attempt a pick up order as well ( different products) but I have, in the past been able to do pick up orders without a text or them having my phone number. read more

Convenience is the main perk of this store. It has a good location. But please do not buy produce here. These were strawberries that were being actively sold in the grocery store. Also, if you buy meat or produce, please cook it within 24 hours. Most of the times when I buy lettuce or other veggies here, it gets spoiled if not used quickly. I try to only buy packaged or boxed items here, not fresh foods. read more

Walmart Supercenter - Molded strawberries being sold - Department Stores Near Me - Lubbock, Texas

Very organised and taken care of compared to other Walmarts in town. Definitely recommend.

I left my credit card at the self checkout (bad day). Crystal saw it and took it to the Service Desk so it would be safe. She is ALWAYS friendly, happy, and extremely helpful. She deserves every accolade and raise you can give her. read more

Return policy seems to be, Don't bother we don't take anything back. Either that or the manager that was on today,is unsure of policy. I certainly am done with Walmart, they are not the only company in Lubbock Texas, plenty of places sell the same thing. Would give no Stars but can't read more

Employees are trash. I pulled up and there were three guys in the shop. Two were working and one was just talking. when the third guy saw me he walked away and went inside the building As if I was not even there. I then sat there for another 10 minutes. Another vehicle pulled in, and I believe that is the only reason I received help. read more

Good grief, if Walmart could figure out the checkout line issue, it wouldn't be as bad of a place to shop. However, having exactly three lines open with no CSMs in sight is a recipe for long lines, frustrated customers and people that never want to come back. Waited in a line for 30 minutes today, and was next in line. Lady in front of me had a problem and the cashier told us it was going to be a while, and we might want to find another line. I asked if they were going to open another line for us and she just looked at me like I was crazy. Prices may be some lower, but I'll pay a bit more for better service at H‑E‑B or United any day. read more

There was a lotion supposedly on sale and i rung it up, and it turned out it wasn't on sale and I asked the "manager" if they could price match it. She was rude with attitude and when I started speaking she walked away mumbling "shut the f up" read more

They had exactly what I was looking for. Store was very clean and organized. Prices were also really reasonable

This Walmart is horrible! Checkout lines always backed up into the clothing section, slow as frozen molasses too! All management says is I've got everybody on the registers (like all 5of them!) Avoid this miserable, Soviet style poorly ran Walmart at all costs! A horrible mess of negligence and incompetence with management who just doesn't care at all! read more

Usually this Walmart is on point. Dec1, 2021 @ 7ish pm Not today! I literally waited 20 plus minutes in the makeup section to get my daughter some nails and lashes. These items were on lock. A red lock that said see sales associate. Well we flagged down a sales associate who was a young male type. He tried to help us, by looking for some who could help us. Poor thing he left 3 time, to go get help. Well, help never came. I wish someone would have been on standby in that area to help or a help button to receive assistance. Pretty disappointed. While I waited, I also called Walmart and I waited again and no one answered. Really sad. read more

Automotive department closes early while their supervisor is in bathroom. I asked if they were changing oil and employee was not if they could said supervisor is in the bathroom. Weirdest thing... manager finally shows up to say no oil changes well before closing due to business reasons??? Very weird??? read more

I've got to say that Walmart Pickup is one of the best things Wally World has given me in a very long time. The last thing in the world I want to do after a long day of work is wheel a cart around the store hunting for groceries. I love being able to virtually load my cart schedule my pick up for a time of the day that works for me. Yesterday I scheduled for pickup during my lunch hour and it was super fast getting my groceries picked up and back to my house. There are only two things that stood in the way of this being a five star review. 1. Receipts from Walmart Online do not generate the QR code recognized by coupon apps like iBotta which means I can't extend my saving. No bueno. 2. The mobile app works best if you place your order from the app. When I placed mine from my laptop while signed into my profile and then tried to use the app to signal I was on my way, the app didn't automatically pull up my pending order pickup. I ended up just calling them since I was already in the car. Regardless, I LOVE this service! read more

Not a bad place to shop...clean, friendly and good prices. I can't complain. Wish people knew how to drive in Lubbock though. HELLO!!! A PARKING LOT IS NOT A DRAG STRIP!!!!!! read more

Walmart Supercenter - the inside of the store - Department Stores Near Me - Lubbock, Texas

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WORST CUSTOMER SERVICE OF MY LIFE. Came here to get a tire fixed and am going on hour 4 waiting when they said an hour. RUDE RUDE RUDE workers and overall expensive. Do not recommend them to even my worst of enemies. If I could give zero stars I would. read more

This is the worst Walmart I've been to in my life. They basically treated me like a criminal when my bank card kept getting rejected. I have plenty of money in my account and even used my card elsewhere before and after the incident and all was well. I was so embarrassed as they said it was somehow my fault, so I had to leave all of my groceries there. Clearly it was something with their system, but after being completely humiliated, I will never go back! I wish there were more Targets and less Walmarts in the area. read more

Have been taking cars to this Walmart for oil changes (and a couple of tires) since close to the time it opened, mostly because it's nearly always less crowded and they almost always get it out faster than other places (including other Walmarts), and also because the store is so huge and so nice, so if you're doing any shopping while the car's getting fixed, it's a good place to do it. In addition, almost anytime another Walmart is out of stock or doesn't carry an item, this place has it. But the rest of the store aside, the auto center has been really good. Then, last oil change, the driver's-side window fell off the track when they rolled it down as a safeguard against locking the keys in the car. They almost certainly did nothing other than operating the window, and assuming that's the case it certainly wasn't their fault, but since it happened while they had it, they paid to have it fixed literally the next day, and not in a pissed-off or grudging way. At all. Not after any pressure, either. They just offered to do it, and they did it. Can't say enough good things about the place. read more

The worst online grocery pick-up. Don't do it... especially on Sundays. They are "always behind" and you won't get your groceries until the next day. This has happened several times. Not worth the hassle! read more

This is probably the best Walmart in Lubbock. Sometimes the food shelves, even during the week, are not fully stocked. In general store is neat and clean. What prompted this review was I needed a technology accessory. I wanted to make sure I got the right one so I didn't have to do an exchange later. There was a guy at the POS. I showed him my broken piece and said i needed a replacement. He immediately took me where I needed to go AND gave me a brief description of my choices. That was awesome. Thank you so much. One other time I couldn't find something and an associate guided me to the right spot, despite I was only about three feet from the right spot AND the associate did not make fun of me for missing the item in the first place. Thank you so much. read more

The online and express pick up staff (some of them) are rude as hell and take their sweet ass time for us delivery driver's..... We should not have to wait over 10 mins but hell I've been waiting up to 45 mins!!!!!! Then some guy likes to hide some groceries and then I end up finding them under my seat!!!!! This is ridiculous and uncalled for...y'all claim y'all are unstaffed then,fire the people with lame excuses for not showing up!!!!!!!!!!... read more

An hour for an oil change with no one in front of me. A car came in after me and left before me. Not the lube techs faults, it was all management. You are pathetic and I will not return. Thanks to the lube guys though for the apologies and good service. The manager bitch just walks right by me and says nothing. Go get a job you can handle woman! read more

showed up 10 minutes before they closed and waited 15 minutes for somebody to tell me all the workers left when i asked an associate to page for someone to help me out... would much rather go to the walmart halfway across town from my house on 4th and frankford. The workers there are much more happier and willing to help no matter what! read more

Racism is real, this place doesn't even deserve a star, all my items were in a bag, never set off an alarm but because I'm hispanic a white employee, Joey Shelton, felt the need to check my bags. Mind you the other white people in front of me who didn't have items in their bags were not checked. I told him he could not check my bags at which point he proceeded to yank my cart from my hands. I proceeded to ask him...what was he looking for? What was his reason to ask me for a receipt? He had no answer I showed him my receipt to which he then replied, have a good evening! F*** you! Of course this full of crap employee wasn't going to apologize f*** Wal-Mart and it's racist employees. read more

A girl in Electronics (who I will not disclose) was very rude and off putting. Not a great first impression.

I live in another part of Texas and this was my first time in this Lubbock store. I was also sick, and had to find one item and get out quick. Most of the employees I encountered in this store did not display great attitude, nor were they especially helpful or kind. But one, ADRIAN, was really superb, very helpful and went out of his way to make sure I had a good experience, and I want to give him a shoutout. Because of HIM and him alone, this store rates a 5. Thank you Adrian. read more

This is one of the nicer Walmart's in town. The downside is that they usually don't have enough cashiers to check everyone out. The staff is hit and miss from my experience over the pat few years this location has been open. read more

Now this is a good Walmart. It is the newest one in town and the cleanest. The other one on Quaker is a little closer for me, but I'll make the drive to this one any day and twice on Sunday. Seriously, I had to go here twice on Sunday. read more

This is the newest one here in town and is usually very clean and only busy during special occasions: i.e. Tech home gamez! lol

This place sucks I wanted an hour at the jewelry counter an no one was there, to bad you can't go below 1 star

It's clean but there is NEVER anything in stock, ever! Even minor and basic things are not available...ridiculous.

10 PM 11,20,14 Looking to buy a treadmill but no one will ever pick up the phone. ( Why ) read more

Called to see how much to swap 4 tires to a different rims and if they could do it. Kinda pricy but had no choice was Sunday so not very many places open was told to be there by 5 to get it done. When we first got there the guy that wrote us up told us to show the tech what we were needing done. Two techs came out to see what was going on. My brother stayed inside as I went out side to show them. As I was showing them what we needed done both techs were arguing with me about the tire sensors. Mind you I am a mechanic I have over 18 yrs experience. I would have done it my self but no tire machines at the house. So when I was talking to one tech the other one went back inside. I guess he was saying to him self that I didn't know what I was talking about and so forth. He didn't know that my brother was standing there listening to the whole thing. My brother then went to the cashier and asked for a supervisor. The cashier stated that they have not had a supervisor for months now. I came back inside to let my brother know what was going on. We then decided that if they did not know how to take the sensors off properly we would go to discount tires on Monday. Told the cashier to tell them to drop the vehicle. They really need to relearn how to properly deal with tire sensors and other safety issues. read more