This H-E-B is probably one of the best ones I have ever shopped as far as cleanliness, customer…read moreservice, and product availability. It's located in the southern area of Lubbock, TX, which is growing like a West Texas weed - fast! I brought my ice packs and cooler just to shop here after a long pulmonology appointment for my daughter on February 17, 2026. I'm learning that the HEB brands are okay in most cases, but their chips and other items have bioengineered (genetically-modified) ingredients that are probably also in other items I buy, but it's disappointing... something to watch since there still isn't much information about the health risks. The staff members stay fairly busy so they don't go out of their way to assist folks, but our cashier was real friendly. The Texas section is one of my favorites. There are so many neat gifts for all my Texans. It has a gas station too. Happy shopping, y'all.

I haven't been to a HEB is a really long time so it was nice to visit again. Clean and lots of…read moreoptions for everything. The fresh tortillas and bread is always a score.

Awesome prices. Saved $41.00 I checked multiple pharmacies and Highland beat everyone.read more

Brooke was absolutely fantastic and incredibly fast when getting my mom set up with the supplies…read moreshe needed when she got home from her bypass. She texted or called every step of the way and got it delivered and set up in their home within an hour which was one less thing we had to worry about. All of the staff there is great but Brooke was especially wonderful!

Completely uncooperative and unhelpful. My son was originally prescribed a machine after knee…read moresurgery that we rented from Star. After surgery, the doctors decided he didn't need it. We left the item with the doctor the next morning, which is one of their designated pickup areas. I was originally charged my copay of 20%, but they refuse to refund me despite having signs posted in store that show they take refunds within 24 hours. Their justification is that they didn't pick up the item for 3 days, so I must pay for those 3 days. Somehow, 21 days was going to cost ~$106, but 1 day (or 3, if you follow their logic) still cost $80.

Excellent t service and friendly staff! And fast overnight shipping was wonderful! Thank you so…read moremuch!

I was evaluated by dr Peterson. He was thorough but lacked any personality. I feel he gave me a…read moregood prescription but I also feel he didn't care if I got a good one or not. My contacts are good. But I think I could have gotten better with the other dr there. Dr ho is amazing. Next time I go there I will be in Dr ho care. He was the best. I will say that my contacts cost 360 dollars ther even with my vision insurance. So they are not cheap. I feel like you could find someone else. I will say the support staff are amazing. Super nice people.

Overall great experience with everyone in the offices! Purchasing items went smooth and easy…read morecompared to other commercial eye doctor offices that I have gone too.

Is Costco trendy? I just know Yelp wants to ask me that question. And it sure seems like it…read more They're like the Target of big box wholesalers or something. Sure they've got neat stuff, I guess, but I'm trying to figure out why I should rate them any higher than the Sam's Club in town. They both have the same concept, just with different names on their stuff. There are things you can find here that you can't at the other one, and vice versa. Sam's has the best tortilla chips, Costco has those delectable coconut rolls. Sam's has better canned chicken (weird flex, I know), Costco has a better chilled room for their fruit. And they both suck at the keeping cracker cut cheese from going bad before the date on the package. There's the regular old concession stand past the checkouts where you'll wait in a long line for a long time. There's the telecomm salespeople waiting to harass you as you come in the door. And as with all wholesalers, I just can't stand the sheer volume of stuff they sell. I think it all just leads to greater waste.

Costco of Lubbock, TX, is never as busy as the Costcos I used to frequent in Southern California…read more Love it! (I chuckle real hard when I hear those Texas accents complain that "dang, it's pretty busy today.") Parking is easy. I always snag a spot relatively close to the entrance and a return cart receptical. People are rude everywhere you go, but here most of the customers still have their manners and make eye contact with you. Love that too. The gas station has the shortest lines of any Costco Gas Station I've ever seen. Did I mention their prices are the cheapest too? Most things I have found to be in stock. I don't come here for groceries, though, because I live 105 miles away. That'll change once I have a vehicle large enough for a large ice chest. That being said, they have employees who do not know where certain items are because "they don't work in that department." Twice this has happened. And I think to myself, "Okay, so whip out that walkie talkie and find out because obviously I came to you as a last resort." I noticed a big change from November 2022 to December 2022. In November they still had the plexiglass barrier at the checkout stands. In December, those suckers were removed. Not even sure why they had 'em because I always have to have folks repeat themselves. They don't seem to protect you much from illnesses (that you shouldn't be shopping with anyway) any better than those cloth face masks. So, thanks, Costco Lubbock. See ya' next road trip.

Absolutely Amazing! Everyone there is super helpful and tries to ensure I get every possible…read morediscount to reduce my out of pocket expense. Also, I don't get transferred to several people. Everyone who answers can help! If your insurance company let's you order through them - do it!! Special thanks to Brittney for always helping me out! I'd be lost without her.

This is how a pharmacy is supposed to be. Kind, informative, and extremely knowledgeable. They go…read morethe extra mile, when I explained I was having an uncommon side effect and worked with my doctor to help me find the best solution.