Wow, what a joke. This store needs help. The make up area was unattended and you needed a key to get an item. NO one around. We waited 20 minutes. The employees did not speak English. Finally when someone showed up they had no idea where the key was and torn the item off the shelf so we could buy it. If I had known that I would have torn it off myself and been out of there in five minutes. Prices were good, I think you need a better manager. You can tell by the way people work that the youth do not know how to put in a days work for their pay. When we went to check out, the the four lines open were filled. The self checkout had a full line and this was on a Monday morning. SAD. read more

The cashier refused to give me a bag when I offered to pay extra. I will be canceling my Walmart + Membership this is pretty ridiculous. read more

Walmart Supercenter - No bags offered even if I pay - Department Stores Near Me - Laurel, Maryland

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The worst ever!!! Only 3 out of 10 self checkout registers working on a Saturday. The cashiers seem to be slower than the customers who use self checkout. Walmart seriously needs to do something about having 2-3 cashiers present. It's very annoying to see them moving with no urgency as well. Don't even get me started on the money order line. It really makes a customer angry when you see managers just walking bye a line down the wall with no cares in the world, not even a care for the one employee left alone to suffer. read more

Walmart Supercenter - Self checkout - Department Stores Near Me - Laurel, Maryland

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Everything. The regular and self checkout lines are long. Not enough lanes opened. Pickup area is terrible. They need more then one employee to help out. read more

Went to get a portable power bank , first employee rolled his eyes when I asked where one was and pointed without even acknowledging me or looking and sent me to the milk dept, cool. Second employee was no knowledgeable and was disrespectful. Other employees i asked laughed and ignored because English wasn't their first language. Finally found what I needed and the person trying to open them didn't speak English and didn't even know how to use their Walmart device to open it so I had to instruct them, and gave me attitude -/ genuinely the worst customer service and experience I've ever dealt with - wouldn't even recommend for a quick stop, run read more

What a horrible experience. Shelves are in disarray. Basic items like underwear are under lock and key and no one to help. Staff is openly hostile to customers. Will avoid this WalMart like the plague. read more

Is it the best walmart? No. Is it the worst? No. Hence and average rating. There is tons of parking in the lot, always a plus. Getting in and out is a bit hokey with 3 entrances and everyone exiting the same way. There are the typical 3 entrances (when garden is open) that are easy to access. The store is set up like all other walmarts. I use the walmart app to determine what aisle(s) I need to go to and am typically able to find what I need. I have also used online ordering here with mixed results. My most recent online order in mid-November was very successful. I showed up on a Sunday afternoon and my order was very quickly delivered to my car. This is super convenient when I know exactly everything that I need. read more

The employee Rajesh was super nice! And we found everything that we needed. I really recommend purchasing from Rajesh!

I like this location because it has a larger grocery section complete with produce. Additionally, this location always seems to have what I am looking for. Like most Walmart locations, this one can get pretty crowded after a certain time, so I prefer to shop when it's not so crowded. Each time that I have visited, I have interacted with a staff member. They have all been willing to help, even walking me to the item/area in question. read more

This Walmart is transitioning between seasons so there are a lot of empty aisles and missing fixtures, making me wonder if they're closing or are shorthanded. It is a huge location next to the Sam's Club, and parking is generally findable but inside it is always crowded and busy. Luckily, checkout was easy and efficient. read more

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I have to say that this is quite possibly one of the most well hidden Walmart locations I have come across. I had been in the area for a few months and only recently noticed/discovered that this location was here. Recently I was on a mission to find myself a small microwave to put in my office. I wasn't looking for something that was huge or overcomplicated. I wanted something for the sole purpose of popping some food to reheat in it and then be on my way for the rest of my day while at work. I did do a bit of online shopping prior to coming here, but I wasn't looking to wait for it to show up at my door. While out and had just stopped at a Target nearby, I decided I would do a quick search for Walmart and noticed it was technically across the street. Well hidden, but still across the street. I walked in, grabbed a cart, walked right back to the housewares section, picked up the microwave and headed right back up front to purchase said microwave. It was that simple, and when you factor in how well setup and stocked this store was, it was that much quicker. read more

Anywhere I go I need to find a Walmart. This is the same. This is just like any Walmart that you can find the location is really good. I love the fact that they have both sides open and it was very quick through the checkout. I will definitely be back again. read more

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So we drove out of our way to get to this Walmart to pick up some things. We found what we needed, and got in line at cashier #10. There were a lot of people in the store and each of the four manned registers had a long line of people with full carts - we were perhaps the 12th in line to get to the register. After twenty minutes of standing in the line, the cashier turned off her light, came out to the end of the conveyor belt, put up the 'closed' sign, and announced that her lane was closed. By then the other lines were much, much longer. In fact, the people who had been behind us were now in front of us at the next register. So we went to the express lane to check ourselves out. The line for express was 25 people long, but it seemed to be moving, and there were eight registers, so we waited in that line for another fifteen minutes. We got to the register and the attendants, who had been ignoring us for the last fifteen minutes, announced that, because we had more than 15 items, we would now have to go to the back of one of the other three registers. 12 of our items were identical cans of cat food (when I worked retail, a cashier could just scan one and put in the quantity, but I guess Walmart doesn't do that), several of the same toy, and several matching towels. With the 'times this quantity' button, we really had 4 items and would have been out of there quickly. We looked at the other lines and they now stretched back into the clothing sections of the store. We'd already been in this Walmart for over an hour - 35 minutes of it just waiting in two different lines - so we walked away. I said "You can keep it. Nothing you sell isn't available in Target." Granted, I paid a bit more at Target, but my time in the store lasted a total of 30 minutes, including the wait in line. Walmart must just be so rich from not hiring cashiers that they can turn down paying customers. I wouldn't have been as upset if the employees hadn't wasted my time and been so flippant - first, the cashier who let us wait in line for 20 minutes before deciding to tell us her lane was now closed, and then the express employees waiting until we were at the register to stop paying attention to their phones to tell us we couldn't use the check out. Maybe pay attention to the people in line so you can say "I'm sorry - 12 items or fewer at express check out," BEFORE the customer wait in line for fifteen minutes. And if it was enforced evenly (two people in front of us must have had 30 grocery items they had to look up on the computer), I might have actually bought the things in the cart, but I don't need surly staff brushing me off with "You can't use self check out with all these items. You need to go over to that line," pointing at the line wrapping around the womenswear section. read more

They have the worst order pickup process. I waited for 40 minutes for my pickup order. Three different employees asked me my name three different times all to say they don't see my order. When I asked where is the manager? I was told the manager is gone. I tried calling the store from the car and the call was convenient was disconnected twice. Unfortunately, this is not the first time this has happened at this Walmart. It will be the last. I will go to Target.... read more

Something new!!!! I just purchased the kelloggs Cinnabon jumbo snax & surprisingly they're not overly sweet at all. They have fifty calories & four grams of sugar now that's what I like. They are crunchy & sweet how can you go wrong with that. It's just enough to have with you when you want something sweet your on the go & don't have time to stop. These snack are small enough to keep in you bag, your desk, in a bookbag or even in the car. Twelve little packs come in the box & they was under five dollars 10/10 I highly recommend. ENJOY read more

Walmart Supercenter - Refreshing - Department Stores Near Me - Laurel, Maryland

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Went in there to get two things Only was able to get help from the people on the sales floor the whole front end had horrible service skills. Nobody was nice and everyone had attitude on the front end (sales floor amazing answered all my questions and were really nice) the team lead was RUDE AND SAID THEY ARE NOT so I guess they just are having fake name tags read more

They are anal about Self Check out 15 items or less line. If you shop with family an each person is buying their own items you must have individual carts. You can not share carts an go through self check out. Wont be going back to this Walmart anymore. read more

If I have to go to Walmart this is my chosen location. Even with inflation I save some money here. First it's Walmart and you need to understand your prices. I like some of their store brands so a big savings there. Their brand of strawberry mini wheats is a great example. The price of brand name cereal is a crime. The staff is friendly and helpful. I come here frequently. It's in a great location near other shopping and many places to eat. The real reason I decided to leave a review this time is I want to commend the clean bathrooms. I was very pleased and surprised. Hence, I want to give credit where credit is due. I can not make this simple statement about so many other places. Thanks Laurel Walmart. read more

I find what I need almost always at this Walmart Supercenter. It is strategically located with a lot of parking spaces, you almost always find a space to park your car. Fresh food produce are available and easily accessible too. It was recently re-arranged and I acknowledge the effort of the management at improving their organization of items at this location and make them more appealing. I find the check out a great tool as it ensures everyone checks out quickly with no unnecessary long wait time. Also the associates are quick to respond and assist should one need an assistance. It is a busy center and in my opinion, they manage to do just fine. The only suggestion I have at this time, is to ensure the stench emanating from some of the aisles, particularly in the spices and condiment sections and those around it, is well-taken care of, as it sometimes smell like rotten eggs. This center may not be the best but it is efficient and certainly meets my need and that of my family and they have never disappointed in that regards. Thank you. read more

Every time I have been to this location the lines have been so long. Whether you are doing self-checkout or having a cashier scan your items you are going to have to wait at least 10 minutes. Recently they are doing some sort of renovation so only 25% of the store is accessible. It is only the grocery area. I came in another time to pick up 4 picture prints and it took 30 minutes to pick them up. They somehow lost my pictures and had to print them out again after looking for a while. I have never had a good experience at this location. read more

Haven't been to Walmart in so long. I did notice the prices went up, I'm guessing COVID is what caused the hike here too‍. The frozen veggies aisle looked like apocalypse occurred and no one told me. There were only shelves and shelves of mixed veggies left. I found one bag of chopped spinach and grabbed that. The store wasn't as crowded as I remember it to be. The self check out registers were in full throttle but made for a quick exit of my $40 total purchase. S/N I was only going there for ice cream and veggies read more

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Where is the zero rating star? Check out is a nightmare. Both self and human person check outs can leave you waiting to check out 30 min or more even on a slow day. Slow as molasses because they do not have enough staff. Even before the pandemic their stock is low or items NEVER IN STOCK. And I am talking about non sale items too! The workers are pathetic and are more interested in gossiping and looking at themselves than helping the customer. No one knows anything if you ask them a basic question about their particular area. Decided to purchase a can of paint for my shed but the can did not have a color designated. After hunting down the Paint Dept. Mgr. this was our exchange... ME: Can I tint this can of paint here? MGR: I do not know. 2ND MGR. Maybe you should go to a hardware store to find out. WTF? INSANE. If these exchanges weren't so frustrating and stupid I would have LMAO. Pathetic. The items that were once a decent price are the same price at any other store in the region. I went to Target across the way and got PB, cereal and LOL butter spread much cheaper than this Walmart. Had a chuckle about the other Yelper saying she commends the clean bathroom. HA. How about having a ladies bathroom with stalls that close! You can't lock the door properly due to them being broken PLUS all the toilet seats do not work and are broken as well. Never any soap to wash your hands. The only thing going for the bathroom is the cleanliness and that comes from folks like me writing corporate several times many years ago asking for a hygienic place. Yep. I do not visit this store unless I am desperate for some odd item I can't find anywhere else and need it immediately. read more

Everything is priced lower than any other retailer unless they are sold out. We try to get most of the household goods and food items when we come to this location. Our encounter with this individual was a joke. She was blocking the  room scent aisle taking her time looking at all the available scents.   We grab few sprays we needed suddenly she told us " can you step aside". When she turned around to face us she was wearing a Walmart ID hanging from her neck. A Vendor ?  Maybe ? Let's hope so. She was stocking the shelf and confused with all the various scents ! SUCH A JOKE. We just controlled our giggles. Low price low service...low or no training ?  Take off that smiley face  in your logo. Unless that smiley face was sarcasm. Also how can you be out of milk on a Tuesday ? Can you up your computerize re order system for more quantities ? read more

Back again why I keep choosing unhappiness is beyond me but as you see there's plenty much nothing on the shelves. The only throngs they keep stroked are the items when huh first walk in. Help wanted. Help needed. Send help! Lines are extensive. Pick up order organization is horrible. Just don't. The McDonald's is pretty good though, the food is pretty fresh. read more

Walmart Supercenter - Typical - Department Stores Near Me - Laurel, Maryland

Terrible service always a bunch of workers walking around but doing no work. I just went to purchase some AirPods because they are one of the only places that have them on hand as I need them today. I waited 15 mins workers are walking by during this time I'm asking for help they all say I'm on break oh I don't work right here or I'll call someone. Another man shows up calls on intercom nobody shows he then comes back to me & says the lady is on break I have to come back when she is back because she has the key to alll the electronics cases. I have never heard of this so me & 3 other customers have to wait ? Walmart just loses sales because one person goes on lunch & then TO TOP IT OFF I asked for a manager at customer service I was told THERE ISNT ONE ON DUTY. Clearlyy!!! I can see that read more

This Walmart is the absolute worst. They are never stocked, they have old food on their shelves, and their employees don't care about customer service. They need a complete revamp of management and employees. I'd rather go somewhere else and pay a little more than to go here. read more

Walmart Supercenter - Moldy cheese front and center - Department Stores Near Me - Laurel, Maryland

There are some really nice people who work here. Too bad the corporate culture of Wal-Mart doesn't really support them. I picked up a few things. OK, 15 things. Got in line at the "express lane" limited (so the sign says) to "less than 20 items." This has never been enforced in the history of this store, but I got to chatting with the nice cashier after waiting in line a half-hour behind THREE people, all with overflowing shopping carts. Now, maybe the problem the sign wasn't in their native language so they couldn't understand. Or maybe all three of them are jerks. Whatever. I fault Wal-Mart for not having someone with authority to go up to them and say "you have too many items. Get into another line." I don't think it should be on the lone cashier to have to enforce this. Conversations with the cashiers uniformly reveal they are backed up with they try to be fair to ALL people following the rules. I generally only shop here once every few months, usually I'm looking for something only they carry, and since I have to subject my aching bones to a long wait to pay for it, I try to pick up multiple items they have in stock that might be annoying to have to pick up at a variety of stores. This reminded me why I pay for an Amazon Prime membership. The next time I need a random assortment of items, I think I'll continue to shop online for them. So sorry for the people who rely on employment here, but if your bosses don't care about you, why should I? read more

Walmart Supercenter - Here be morons who don't pay attention to the signs. - Department Stores Near Me - Laurel, Maryland

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Typical Walmart retail store with clutter in some aisle's. The cashier wasn't happy to be there. She was quite rude. Perhaps there is online customer service training for the staff to take. read more

Well let's see, On May 20, 2025 at 10:57 pm I did 2 transactions, 1: 1/2 gallon chocolate milk and a pillow, which I must had missed 'Print' or something which checking out it did not print, 2: order was a throw 'blanket' which receipt did print out, as I was leaving a lady asked for the receipt I told her the first order a receipt did not print out but I had the second receipt she said let me take you over here to these gentlemen which they were standing at the self checkout area, at that point a guy approximately 6'1 and a guy about 5"10 or so, the taller guy asked me for the receipt I told him it did not print out the shorter guy said what register were you at I told him which was registered I think he said okay register 45, he printed out the last receipt, I said no I have that receipt I don't have the receipt for the first order the taller guy said well you're not leaving here until I get a receipt I said I told you I don't have one it did not print out, he responded again but you're not leaving here until I get a receipt I said are you accusing me of stealing if that's the case then call the cops and then we can start from scratch, the taller guy said you need to get me a receipt and I said again I told you one did not print out I cannot give you one, I put my phone number in the register so look it up that way then he said no you need to get me a receipt again I told him I don't have one and you're not keeping me hostage in the store over a damn receipt you really think I want to steal chocolate milk and a pillow I'm leaving, I started walking towards the door he "taller guy" walked up on my cart trying to lead my kart in another direction I said what the hell are you doing he said you're not leaving, at that point I said mofo you're not keeping me hostage I'm leaving this damn store and again if you think I stole then call the cops other than that I'm leaving, as I get closer to the door a Walmart security guy I'm sure he's on the county police officer anyhow he saw the commotion and he said what is going on the taller guy said she doesn't have a receipt and she needs to wait for us to look at the cameras, are you kidding me I'm not waiting for s*** I'm leaving and again if you think I stole then call the cops if you're so worried about it then put cashiers back on the registers other than that I'm leaving, the officer calmly asked him to be quiet so he could find out what happened, he said ma'am what happened, I told him then the taller guy jumped in the conversation saying she can't leave without a receipt or until we finished looking at cameras he asked again for him to be quiet while he gets my side of the story again as I proceeded to tell him again the taller guy jumped in the conversation again at that point I put my hand up and said shut the f up and stop talking to me you don't have nothing to say to me and you're not keeping me hostage in this place so again if you think I stole call the cops, again the guy at the front ask him again to please be quiet so he could hear me, he then said to the taller guy is it possible a receipt did not print out at that point the taller guy said man let her go, the next morning I called corporate to make a complaint that he is very lucky as he was leading my cart away from the front door with his body that I did not fall, if Walmart is so pressed about harassing or keeping people hostage over a total of a $20 bill they need to put cashiers back at the register, then I went back to the store and returned the pillow and the throw yes kept the chocolate milk. At this point I really wish I had pepper spray on me he was outta order.!!!!!!!!! read more

I'll keep it brief. I put in a placed a pickup order online on Wednesday to pick up Thursday between 5-6pm. I received a text saying the order was delayed and went across town anyway hoping it would be ready once I arrived. I called the store and the pick up center-- no answer and the vmail was full. I went back home and I received a text on Monday saying the order could not be completed due to operational issues. I'm DONE DONE with Wal-Mart. You won't receive another dime from me. read more

Walmart Supercenter - Department Stores Near Me - Laurel, Maryland

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This is by far the biggest walmart i have ever been to. I have been to this location a couple of times and spent about an hour and half shopping and both time i failed to go through every section. No doubts this is a supermega store and everything is available here which arent available in other Walmart's location. I loved the garden section i wish if they only had exotic plants but we are talking about Walmart.. Over all experience was super good, and very content, they have huge parking, fast check out, helpful associates, all shelves are packed and the whole store was extremly clean read more

Walmart Supercenter - Department Stores Near Me - Laurel, Maryland

stop selling expired food and drinks 2nd time i bought a box of canada dry and the taste was off,checked the date it says 6/24! ridiculous!! payed $15 for flat! tasting drinks! read more

Food Expired for Several Months!!! My wife and I went to the Walmart Supercenter located at 3549 Russett Green, Laurel, MD 20724 on Sunday August 13th and bought three packages of the Old Wisconsin brand of turkey bites jerky. At home we discovered they were as soft as cat food! That was because one had expired in February and the other two had expired in April! And they were still on the shelf for sale! This leads me to believe there are many other expired food items sitting around the store for several months, that none of the employees are checking Where is an food inspector! My wife and I were disgusting! read more

This is one of the worst Wal-mart's in the area besides "Washington Blvd". All the kids sitting on other kids laps are riding the handicapped carts for fun taking Instagram selfies. There were actually handicapped people waiting for a free cart. Also Depending on the time of the day most of the time the shelves are barely stocked. Yet they have employees walking around doing nothing but texting on their phones. The entire electronics section is like FORT KNOX everything is behind glass almost and you have to get help to buy pretty much anything in electronics even blurays and getting a employee to help will take some time. I've never seen a store this fortified before. Laurel must really be going down hill. The employees here are nowhere near friendly nor helpful really. Especially the CSM's. I said excuse me for help to a couple of workers and they act like they can't hear you. Lastly. I thought things couldn't get worst but it turns out you have to show ID to buy a money order at this store. YES buy a money order even though your exchanging cash for a check like paper. I refused to show ID since I never have to at other wal-marts just to buy a money order and the asst mgr came over and basically said in her exact words with tattoos covering almost 100% of both of her arms. "This store is just that ghetto you gotta have ID to do anything" I have never in my life seen someone in a management position talk like that to customers. Unless there is a hurricane or something coming and i can't get to other wal-marts. You will never see me shopping here. I don't know what is happening to laurel but it's not good. read more

A billion dollar company and they can't employ anyone to clean the bathrooms hourly?! I rarely use public restrooms but needed to wash my hands and this place is HORRIFYING as many other Yelpers have stated. While I won't go into the particulars of what I saw, let's just say you would not ever want to step foot into this Walmart again. I wanted to go to the customers service line to tell a manager but the line was out the door (and I ran out as fast as I could), so I really hope their PR\social media relations team sees this. The staff are always helpful here and go out their way to help you find what you need, but management really need to rectify the cleanliness of this store. Eww. read more

This is my neighborhood for several years. I remember this Walmart when first opened. It was great!! And still in few departments. But the restrooms... Oh my God... So smelly!! REALLY BAD ODOR!!! I wonder if there's personnel working in that department. Very bad odor!! read more

This is the closest Wal-Mart to me but I also don't shop here or any Wal-mart that often. I'm not a hater or anything, it's just never been my thing. Yes, there are some bargains, but not pressed and the lack of good customer service has always been a turn off. Why go out of my way for that? I can order what I need from Amazon. Needed some last minute items for a trip - toiletries, vacuum bags to compress my many outfits and since I was not too far away, I decided to stop in here. It was early in the morning and the store seemed crowded. It was a weekday too. Since I don't come here often, I didn't know where everything was. Not like the store was organized. I asked an employee where I would find vacuum bags for traveling and she mumbled "travel," pointed and walked off. Guess I'll just walk around and find it myself. I found the items I needed and proceed to the self checkout since there were only two sales associates open and their lines were long. The self checkout lines were long too, but still shorter than the ones with an actual person working. One of the items I picked up didn't have a price and I asked the employee standing in the self checkout area for assistance. He just shrugged and said he didn't know. Um...ok! Didn't need it that bad to ask for a manager but at least his attitude could have been better. Maybe he could have offered to find someone who could help me. Maybe that was just too much to ask for. Ehhh...Wal-Mart ain't getting my coins! Sorry, not sorry. read more

I do not recommend this Walmart at all!!! Every time I ordered groceries on the Walmart app for curbside pickup, some of the items look like someone opened them, items are always out of stock, they sell the items that are past the expiration date and I even gotten expired rotisserie chicken at one point!!! Disgusting!!!The quality of the food is poor and unacceptable!!! I will NEVER buy groceries from the Laurel Walmart ever again!!! I'll find some other Walmart Supercenter to shop at, even if I have to drive an hour!!! read more

Believe the reviews. This Walmart location is THE WORST. But of course, it's currently the best priced grocery store in the area so it's packed at all hours. Even in the middle of the week, you can expect items to be totally out of stock. Generally things are strewn about the store because of how high traffic this location is. Employees are either extremely nice or extremely nasty. Worst of all, the self check out. I purposely don't storm someone checking out so they can calmly gather their things and the women working there always rush customers out. So much so, that I watched a woman with two children forget a bag. I was so mad. Who knows what her financial situation is? Let people take their time gathering their things, make sure they gathered all their items, then usher new customers to the empty register. Ridiculous. read more

Shelves are a mess and long wait in lines. Also, customer service is horrible. I used to think this was one of the nicer locations in the DMV, but it's official...the decline has made it so I'll only use this location as a last resort read more