I made an appointment to have 4 tires put on my truck Thursday last week. Arrived at the appointment of 10:00am. 3 1/2 hours later left with my wheels damaged and the TPS broken on 1 of the wheels. Was told by their tech that my tire sensor would reset, but alas it's broken. Called the store, was told the tire center manager was shopping and would have to review the tapes and then call me. The worst service and filled by Misty at the desk who clearly didn't want to get called in early and the entire day was just regrettable from start to finish. Will probable never get this corrected given their useless desire to do anything with a smile or right. read more

Decent prices iffffff they ring up right....realllly gotta watch....but i just spent almost 400...nobody offered to help me do ceP...3 employees hiding in parking lot...HIDING...not pushing in carts or offering to help old people but hiding around perimeters, talking on phones, acting "busy" and hiding...6:30 on thursday...I HATE THIS PLACE ..nobody helps u anywhere tho...not krover or heb or brookshires...at least they dont hire hiders.... read more

I just left this store and the lady checked my receipt (which is ok by me) but while she was counting and handling my receipt she was telling me how she was sick. She said she hoped it wasn't anything serious( contagious) . Seriously!?! She doesn't need to be working, let alone touching people's things and exposing them to who knows what!! read more

This is definitely a small, lake town Walmart. They sit right not the lake, which lends for some nice views and atmosphere, and they offer a lot of items for the lake goer. It's on par with other stores in regards to cleanliness and how it's kept. Same with the staff, always on the go and not really sociable. No one ever asks if you're doing well or if you need help with anything. Not a bad location, but not the best. read more

really good service as far as getting the job done I think the people here are pretty sluggish on their jobs and have a lot of strange people working here but other than the people they hire it's very clean and I can get my shopping done here very nicely, but watch out because if there is a sale of any type, it gets very busy here but I have been going here for seven years. It's very good. read more

Horrible! Horrible! Rude. So rude. Ann (checker 3/18 about 3:30 pm) was hateful and refused to help me. I think it's because I have long hair. She even tried to hide her name badge when I asked her name. I called to talk to Manager land they hung up on me. Tried several times with same un caring result. This will change where I shop and I will no longer order from WalMart on line. read more

This is a very large store, with an above average layout. We were in and out in about 30 minutes. I purchased an item that I had to return a couple of hours letter, and the lady at the customer service counter was very friendly. read more

older pharmacy lady has a wretched attitude. miserable to be around. treated me like trash and as if I were dumb. good luck trying to have a good rest of your day after speaking with her. robbed of any good energy that was present by just one interaction. read more

They advertise free car battery install if you purchase battery there. So I purchased a battery and they then said I had to pay $15 for the install. Easiest battery install I have ever seen. read more

Rude employees and the stockers will run you over if you get in their way. The customer does not come first here and the management will back that up if you don't like being run over by the stockers! Will not return and will drive farther to a better ran Walmart. Only one start because I had to give one. read more

I found an item I wanted at this Walmart I go to pick it up. It rings up almost $20 more expensive than I found it online. I asked the lady she says that's on the website that's not here we don't price match Walmarts website. Snatch the item out of my hand, took it to customer service doing the basket and laughed. I asked to speak to a manager because I wasn't finished talking. Joshua comes up to me and says yes we don't price match are on our website prices we price match anybody else but not our website I said well that's weird well it says you have it in stock since I have in my hand let me purchase an online and pick it up from your store he says that is perfectly fine. I will hold it for you for 48 hours. You can pick it up in two days. I said why I have it right here in my hand you can go to your system and see that I purchased it you can marked as delivered. He said no the price difference so you have to wait if you want it you pay full price completely ridiculous they will price match their own website with the price match everything else. Front end manager pretty much said this is how our system works so you have to pay full price if you want it we offer lower on website to make you wait just so when you get here you get frustrated and spend more money anyways. read more

Low of rating as it can go. Checkout person rude. Rude. Was not nice. Dropped the hammer I bought and said "watch Your tors" is all. Leaving was Have a good day". At least the 10 minute $350 experience ended it N that. I hope You have a good day Karen and You start being kind! read more

This is definitely my favorite place to shop in Granbury. Low prices and conveniently opened 24 hours. read more

Walmart Supercenter - Fun shopping at Wal-Mart!!! - Department Stores Near Me - Granbury, Texas

Most of the staff are friendly and professional and helpful. If you ask where an item is located they take you to it or they find out which aisle it's on they're great. But, the evening managers asst.managers, shift managers etc.. could care less if you ever shopped there again. They're rude, pissed off and I guess unhappy people. Can't ask a question or ask to clarify answer or anything else. They're arrogant and think they are above all others. Hey I get having a bad day we all have them but I have experienced this bs 3 times in the last 3 weeks. I may not can get everything I want or need at the others but damn near and a lot times it's cheaper. The last time was 4/22/22 I left it all in the basket and went to Kroger and guess the fixed me up. Succeeded where Walmart failed and it was cheaper. Wtf Walmart? Get your managers in line ore is this part of Walmarts protocol. I laugh every time that girl put her hands over her ears and walking off fast saying "I'm not answering any questions" lol she looked and acted like a child. read more

I have read some of the reviews, and do not agree. I like our Walmart Store, and it is one of my main stops , when I go shopping. There is nothing wrong with the store that I see, and Go there at least 3 to 5 times a week. I came from Clovis New Mexico 3 years ago, and they are both about the same. Irene Hisle read more

Customer service always seems to be lacking at this location. I go in time and time again to find items and I am met back with angry workers snapping back at me. Items are played either in wrong place or are marked at clearance and ring up at different prices. When asking the people at check out about this it is a fight to get the price it was marked at. This is not the customers fault that it is marked wrong but they make it out to be the customers fault. Another instance I asked a worker in the store about a price of an item, they confirmed it would be on clearance, went to purchase it and it was not, told the lady at the and she told me I needed a note. I am not a worker there so I don't know that I needed that, but if that was what I needed why didn't the employee give that to me? Last instance was I went in for a storage container and needed a lid, couldn't find a lid so I asked a person working. The response? Doesn't look like I have any on the floor and I know I don't have any in the back and if I did have any in the back it'd be in packaging and I can't rip that open, she didn't bother to look. Next thing that was said was they can give you a discount at the front? What's the point in a discount I need a storage container with a lid there's no point in buying one without a lid. Greatly disappointed in lack of wanting to help out customers, they show no care to even try. read more

I have to give this Walmart a 5 star !! I purchased a vacuum cleaner at another Walmart location and a 2 year warranty. Well I was mid advised on warranty and 10 months later it went out. I was very unhappy after talking with phone representatives from manufacturer and warranty company. I went into store and explained my situation I was not looking for anything different than I had been told just wanted to talk to someone face to face I didn't even take the vacuum with me I was not expecting anything different well different is exactly what I got. I was treated with the best customer care I have ever received at a department store I was told that they would gladly take care of my problem and even suggested a different brand that I might be happier with. The young lady and gentleman explained that they were going to be working till 10 pm that night. They told me not to be in any hurry just come back anytime before 10. Well I walked in and they spotted me and greeted me and resolved my issue. Great job !!! Thank you so much read more

Worst Walmart ever. There is absolutely no "healthy" food here. No organic milk, no TLC brand crackers/cookies, no Clif brand items, UGH... I gave up. I only venture in for socks and underwear now. Move into the here and now Walmart ordering personnel cause both Kroger and HEB have a healthy section and that means you are losing my business. read more

In spite of their more-than-often cheapest prices, the majority of the service is pretty close to piss-poor.

Erin the assistant manager is the worst and so rude. And this place is gross and never stocked up, also the parking lot looks like a disaster zone after Katrina. read more

Great store. Friendly staff. And most anything you could want and fair prices. But it is very very busy almost all the time!!!

I really have always had excellent customer service at this Walmart. Very friendly and well informed staff. Store always clean and shelves stocked. They go above and beyond to assist thier guests. Strongly recommend. read more

Over a period of time I have seen this Walmart decline. It seems no matter what I want there will be between 3 and 8 of the items out of stock. How do they order and when do they get it? Someone is always stocking but I can go to the store again in a week and they are still out of that product. You would think that they would up the number if they keep running out of an item before they get the next shipment in. There was one brand of cereal that we like and keep on hand all the time. They didn't have ANY for a month. We gave up and purchased it at a grocery that always has it in stock. Walmart used to put a lot of emphasis on customer service and greeting customers. It doesn't happen here! They are polite enough if you have to flag someone down for help but they don't go out of their way. We used to travel and we stopped as a Walmart in a town, sorry I don't remember where, and every associate we passed greeted us. It was the most pleasant shopping experience on that trip. If I am lucky enough to feel like shopping in the store here I have to ride a cart to do it. They have done a total remodel on the store and I found some areas that I couldn't take the cart. read more

Thank you Wal Mart in the Automotive Dept. for all you did for me and you were very nice thru. the whole deal .I shall return on my next need. THANKS read more

This by far has to be the worst managed store. Everthing unorganized. Of course it doesn't help when Walmart execs allow the store manager to get away with breaking Walmarts code of ethics, so naturally they will not care how the store is run. read more