Grocery delivery to your home really sucks! Not very reliable at all and we frequently don't get everything we ordered for a whole variety of reasons. If Walmart wants to be in the grocery delivery business they need to fix and improve their processes! read more

We like the prices and generally whatever we are buying/looking for is in stock. Sometimes we have to wait for a week or two but the product we want normally shows up after a while. read more

This Walmart doesn't have a large selection, and on the smaller side for a Super Center Walmart. We went in for grocery items. There were only two check out stands open and both had long lines. Luckily, the self check out stations had no wait. Rashad was the employee monitoring that area and he was very helpful read more

I just bought three canned goods and realize that two of them were six months past the Best Buy date, and the other one expires next month. So be sure and check the dates of the product you buy read more

First and foremost customer service decides how you wull recurve your refunded item . Rather it was paid with cash and you have the receipt in hand .... This mainly occurs at the Walmart on 16th st . They've been turned into cooperate for doing this . And no disciplinary action has.beentaken . Not only that.But Abt 4 months ago I lost my keys to my car in side the store . .I called every day trying to reach someone .in hopes they found them...I would never get to talk to the person I was told I needed to .Some days if call to get nobody to answer at all ...I finally called a lock smith which was not cheap at all ..I also continued calling Walmart to see if they found them .answer was always NO.THIS WENT ON FOR 3 MONTHS .LUCKY I WENT IN TEAL EARLY ONE MORNING .WAS ABLE TO TALK TO A MANAGER .ZHE WENT SOMEWHERE IN YHE STORE AND BROUGHT THEM RIGHT TO ME SHE SAID THEY HAD BEEN YHERE FOR OVER 3 MONTHS .. read more

This store is a complete joke when it comes to customer service. I do not appreciate Walmarts totalitarian government of we charge more than everyone else, our store looks terrible all the time, our associates prevent you the in-store customer from being able to reach any of the shelving units because they block it with their online ordering picking, and you couldn't reach customer service via telephone if you offered up your first born child, a multi million dollar property, and blind obedience. I would highly suggest you shop anywhere but this store. Target is literally around the corner. And let's not forget that they employ more people to stand around and watch you bag your own groceries than can help you, Remember when stores cared about the people keeping their doors open? read more

I had a great experience with grocery pick up today! I really wanted to avoid the stores with there only being 10 days until Christmas and you can't beat Walmart grocery prices. I submitted my order at midnight and was able to pick them up at 10:00 am! The order was ready for pick up at 10:01 am. I got to Walmart at 10:15 and the groceries were loaded into my car and I was on my way home by 10:18 am! They let me know what items they had to modify and were super helpful and respectful. Finding the spot for pick up was easy and clearly marked. I will definitely be doing this again! read more

Walmart Supercenter - Grocery Near Me - Council Bluffs, Iowa

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For most part customer service @ Lake Manawa Walmart has some decent people. ONE in particular is always busy stuffing her face in front of customers, R U D E ! I made a request and she didn't acknowledge or apologize. I have gone in there if not daily but almost. Once in a while maybe 4 times a day if I keep forgetting something. Life is stressful enough as it is in the past year. There are a few people who I know by first name and between us are very pleasant conversations and now it takes ONE BAD APPLE to make me decide ... NO way in He** will I go back there again ! Hey woman @ C. S. ..kiss my grits ! read more

Walmart, what can you say about Walmart? Its a huge store with tons of stuff at pretty good prices. This Walmart has been here for a very long time and I tend to stop in to pick something up a few times every month. The cashiers could be more friendly and cheerful, but everything else about this place is okay. read more

ATTENTION. Do not porches or buy any meet or any fish from this Walmart store? It's happened to me three times this year the last one it was 08/27/2017. 10:20 am I porches last time wild Salomon fish when I took at home trying to cook that fish it was smell very bad luck in dead animal when I open it from the nylon in the box oh God it was very very bad never seen like before I talk to the manager she don't care she done even apologize or sorry I will never purchase any food from this store. read more

walmart needs to come get a grip on this specific establishment. They should really fix the way things go here because it reflects Walmarts reputation disgustingly which I might add most people would concur that Walmart already doesn't have the most reliant nor consistent reputation Already read more

Traveling around the country has led me into quite a few Walmarts. So far, this is the best maintained and decently staffed that I've been into. The bathrooms didn't smell, toilets and floors were clean. A HUGE selection of items. Unlike anything that I've seen from superstores. All items were in-stock and shelving was organized. Employees: everyone knows Walmart isn't known for their fabulous customer service. But, I had a great experience with one employee. I was searching up and down aisles for an item when I saw this employee unpacking merchandise. I didn't want to interrupt her because I assumed she'd be rude. She actually stopped me and asked if she could help me find something. Told her what I was looking for and she walked me right over to it. For Walmart, that's 4-star worthy. read more

HORRIFIC CHECKOUTS!!! Had we known there was only self checkout we would have not gone to this store. We had a cart FULL of items. There was NO ONE manning ANY of the check out lanes. So we ended up doing self check out. We almost just left the cart. While in the store you could see numerous employees "shopping" for online customers. The employees that were up front were of NO help and were very cranky. One of the employees stated to a frustrated customer that her help was on lunch and there was no one available to check out. Not everyone can do self checkout due to their health. I am not going to this store again anytime soon. The managers need to get their employees scheduled so there is appropriate help in ALL parts of the store. read more

Horrible customer service, nobody can give you an exact answer. Tried getting a money order to pay my apartment complex and they denied me because I have the paper copy you gey before you get your actual license I asked why they didn't accept that it's issued by state and anywhere else I go they accept it hell even if I get pulled over the police accept it. Hate dealing with crowds as well. read more

This is for the tire and lube service. The lady that usually runs the front can be a little rude, but overall, I've never had a problem getting oil changed or You can't make an appointment so be aware and have someone drive you home while you wait. I've lucked out a couple times and got cheapest tires put on my car, they were out, and put the nicer tires on without the additional cost. One time I had a nail in my car, took it to Firestone, they told me it was unfixable, took it to Wal-Mart, and they fixed it no problem. I was able to drive another 6 months without buying new tires. read more

I went to Lake Manawa Walmart early this evening. I was at Deli standing there for about 4 mins just for small order of lunchmeat. Both girls saw me but was too busy with social talk and doing whatever, I totally just walked away. Best time to go is during the mornings. There are some wonderful employees that get 5 stars from me, some others are miserable and act like they own the store. Whatever happened to respect on job ? If your not happy there then work in stockroom, etc. read more

Went in to get some gear for a local show. This lady, Mary was the rudest person I've ever come across at a Walmart, or any other store. She's 90, super slow, and has attitude. What kinda crap is that? F' this store read more

This Walmart might be the busiest place on Earth. I go once a month to pick up a prescription (can't beat the price) and I dread every minute of the experience. Management continually underestimates the amount of cashiers vis-à-vis the customers, so you're always stuck in a line. read more

I had a terrible experience at this Wal-Mart Auto Center, I bought a car battery with a three year warranty, after 4months it didn't start my car or hold a charge. I returned the battery told them my problem so they took my battery in the shop and tested it, saying it is a good battery, they charged it and said it should be ok. The next day my car didn't start, after returning from Wal-Mart, I put the battery in my garage, not in the car until the next morning, so they couldn't blame others stuff. they refused too give me a new-working battery based on their machine not on whether or not it works. don't buy their car batteries, they will screw you. read more

Council Bluffs + Walmart......What else can I say? It smells like old people and homeless people and is super busy, even during the day, just like that would explain.... read more

I had a great experience at this store. I was able to find everything I needed quickly and easily. The only item I was lost about I asked a kind worker named Brandon about and he directed me straight to it. read more

I came in for a tire repair. It was unfortunate already when it took me 10 min to find an associate to start the repair. It got worse when it took another 15 for the actual repair. Then when my car was taken out of the bay, and I wanted to pay for the repair. I was unable to find anyone who knew what happened to my car or where my key was. A tire repair should never go over the hour and a half Mark in my day. I guess it gave me time to get my oil and filter, but I spent more time on this then I wanted to. read more

Do not take your vehicle here for any automotive work. We took our car for simple oil change and the idiots drained 7 quarts of transmission fluid in error then overflowed the oil. Trying to work with the insurance company CMI bunch of bullshit. That company puts you on hold and never responds to the customer. Trying to contact store manager and they lie and put people on the phone who arent managers and managers never return a call. Wonder what corporate thinks of this way of doing business? Transmissions are not cheap, Now dealership we took it to immediately cant work on our vehicle or release it to us until the insurance company okays everything. store cant help us because claim filed . what a bunch of garbage. meantime we were given a wrong number to CMI insurance company. what a run around. read more

Never again will I shop at this Walmart. It is dirty, the people are rude, there are never enough cashiers and the prices just aren't that great! If you are looking to shop at a Walmart, I'd highly recommend driving the additional 10 miles to the one on 72nd street in Omaha, it's much cleaner and the people are far more friendly. read more

I want to start this by saying as a whole I like your company overal. That being said I have a overwhelming disappointment in your branch located in Council Bluffs IA. I refuse to shop here anymore. I am the Manager of a local restaurant in Council Bluffs so I usually sleep days and work evenings and nights. Therefore I do my shopping at night. Right before Christmas this year I came in to purchase a Nintendo Wii for my wife all I could find was a Wii mini so I grabbed an employee in electronics to seek out answers on the difference between the two. I was told that there was nothing in different than the size of the unit itself. Well 2 days after Christmas my wife and I opened the unit and tried to connect it to WiFi so she could download old Nintendo games because that's why she wanted the unit. Well after 2 hours we looked at the manual and discovered that it did not have the same capability to connect to WiFi as a full size Wii. So we packaged it all back up and drove to Walmart @11 PM the employee at the register told me because we opened the game inside of box that the Wii came with it could not be returned. I asked to speak with a manager so she radioed for the night manager after 20 minutes the manager called her on the phone and the clerk explained everything to her. They stopped talking on the phone and 15 minutes later I hear someone yelling across the store "Sir we cannot exchange or return your merchandise due to licensing policies" as she approached I explained to her I would buy the same game off the shelf to put in the box I just wanted a Wii that connected to the Internet. She refused any idea to remedy the situation. On this last Monday I purchased a riffle cleaning kit. After opening it and starting to use it I realized one of the cleaning rods was broken. Tonight at 230 AM I tried to exchange it. I was told by a supervisor that the stor policy is that returns or exchanges are only done between 7AM and 8PM I asked if I can shop in your store 24 hours a day I should be able to exchange an item I purchased at 230 at 230. I was informed that was not the case. There is no sense of customer service given at this store at any point I have been there. I am in the customer service industry and if I ran my restraunt this way it would go out of buissiness. I have only given a few reviews of my service on here because I am limited to 3000 characters for my review I hope this does not fall on def ears because I am truly disappointed. Nickolas Wynn read more

Worst customer service ever.......even for Walmart standards. Watch three employees stand watching an elderly man trying to get help before we helped him. Waited for a stockman for 30 minutes, never did show. Asked numerous employees for help, nobody cared.....wasn't their department. You guys list $500 in business from us today. Won't be back!! read more