I've been to this Walgreens a few times over the years and it was always a pleasant experience…read more I came in a couple months ago to get a passport photo taken and the whole process was a breeze. The gentleman working the photo department was really nice as well. He knew exactly what to do and what the process was. I would come back here for any photo that I need to take in the future.

Slowest pharmacy I've ever used. Drive thru was so slow I went inside. Still took 40 minutes. I'm…read moreswitching to CVS Pharmacy.

Service with a smile for DECADES! Oard-Ross Drug is one of the last remaining independently owned…read morepharmacies in Council Bluffs. The father and son pharmacists (Joe and Tony Beraldi) and their staff treat everyone with kindness. And this little store has it all: penny candy, unique gifts, greeting cards, ice cream, post office services including notary, and EXCEPTIONAL pharmaceutical services. I highly recommend Oard-Ross Drug.

This is the definition of a mom & pop store-- friendly staff and a back to basics kind of feel to…read moreit. It just walking into the store feels like traveling back in time. I come here a couple times a year to get my parents some of their favorite old-timey candy-- Zots & McCraw's taffy. They have little bins of candy marked at a few cents a piece... the kind of place you could send you kid to with a couple one's and have them leave happy. (I always get the candy cigarettes for myself)

Wow! What happened? Haven't been over here in a while. The store is a bit of a disaster. There's…read moretrash in the parking lot and looks like piles of old clothes and empty cans and food products left in and around the parking lot. The interior of the store, unfortunately doesn't fare any better. I was genuinely surprised to find trash strewn in the aisles. Even the floor of the pharmacy wasn't that clean. This place really needs a bit of a scrub! Discarded food products, and filthy refrigerator shelves question me whether I would buy from this location moving forward. Shelves were not very organized and disorganization did not extend to restocking inventory. While the store is now a 24 seven operation, the pharmacy does have limited hours including a complete shut down at midday for lunch for the entire staff. Hope that the store gets cleaned up a bit because I had always enjoyed coming in here and now I'm not sure if I'm coming back. All I have to say - Yikes!

Not only is this the worst Walgreens I've ever been to, but its the worst pharmacy. I waited in the…read morecar for an hour while my partner was inside trying to get his two medications. There was only one other person in line ahead of him and persion in front of him did not understand any of the terminology the pharmacy tech was trying to tell him. No one else came to help out the lone pharmacy tech until an hour later. When my partner got back to the chair, he told me that Walgreens only had 1 of the 2 medications that he needed.

Awesome staff. Super nice and friendly always answer questions. They work quickly and are very…read morehelpful and always polite.

Very personable! They know, remember and care about all of their customers! There's always someone…read morewilling to go above and beyond to make sure each customer/patient has and knows exactly what they need. Truly amazing group of professionals! I'll never go to another pharmacy!

This is my preferred store. I've only ever experienced professionalism and great customer service…read more I cannot speak to the pharmacy as it's not something I use regularly, but when I have had to use it, I've experienced no problems whatsoever. I use their photo lab very regularly and am always pleased. I was inspired to write this review based on the terrible ones that I saw and realized some of the most Dissatisfied customers left the reviews over seven years ago. While I don't disagree that based on those experiences I also wouldn't have very nice things to say I also think that snap shots in time aren't a perfect representation of all experiences. I have been coming to this Walgreens for 21 years and don't care to go anywhere else.

The past couple years, this place has really gone downhill. Three hours to fill one simple script…read more Lied and said they "just" got the script when I literally watched my doctor put it in--2 hours before. Another hour spent in the drive through, 3 trips through. Not coming back after this.

I arrived at work and discovered I had forgotten my reading glasses!…read more I called the pharmacy and the woman I spoke with was so helpful and kind. She told me where I could find the glasses if I were to come in, and assured me they had a variety of strengths. Ten minutes later I was in purchasing glasses (they saved the day), and she and a gentleman were behind the register and were incredibly personable and friendly. Highly recommend for any last-minute pharmacy-style needs!

I just want to echo the previous reviewer's description of this place: the staff are incredibly…read morehelpful and competent. Plus, if you spend time downtown, the location is unbeatable. You definitely should use this place for any of your pharmacy/drug store needs.

I appreciate Kohll's offering a nurse visit to my home to administer my COVID vaccine…read more Helen, RN, came to my home and was very professional, courteous and respectful. I enjoyed talking with her and look forward to seeing her again.

My doctor prescribed a Blood Pressure Machine for me. They will not fill it because they send it…read morethru Medicare/Medicaid before any other insurance. Even though BCBS is my Primary Insurance, and I told them this. Was told by Marissa that Kohlls always bill Medicare/Medicaid first, and they will not pay for a Blood Pressure Machine, because it's not medically necessary but I can buy one for $59.99. They are ripping people off by not billing any other Insurance that is your Primary One. Very Poor business practice. I will not use them again, there are other Pharmacies out there to get my Prescription for a Blood Pressure Machine from. Do not RECOMMEND.