I had a very disappointing experience at the Walmart Supercenter in Beaumont, CA. We asked associate Mateo, and another coworker where to find packing tape. Instead of helping us, they were standing around chatting with each other. Mateo told us the packing tape was all the way on the back wall of the store. We walked all the way back there only to find out the packing tape was actually in the stationery department, just a few aisles from where we had originally asked. It felt like we were intentionally misdirected because he didn't want to take the time to help. That's not the level of customer service shoppers should expect. Management should address this behavior. Associates should be helping customers find products accurately instead of sending them across the store for no reason. This experience wasted our time and left a very negative impression. read more

I remember when this Walmart first opened 20 years ago. I was so excited because it meant we finally didn't have to drive out of town to shop. Back then, the store was clean, well-stocked, and the employees were friendly and helpful. Unfortunately, those days are long gone. I've been to hundreds of Walmart stores across the country, and while every location has its strengths and weaknesses, this Beaumont store consistently falls short. One of the biggest problems is how unfriendly it is for elderly and disabled customers. There is no seating near the front of the store for people who need to rest, and shopping can be exhausting if you have mobility issues. The store only has two electric shopping carts for such a large location. The excuse that homeless people keep stealing them isn't acceptable. If that's truly the problem, Walmart should invest in a system that prevents the carts from leaving the property instead of leaving customers without the equipment they need. The store also seems to carry a more limited selection of products than many other Walmart locations. On top of that, the aisles are often messy and disorganized, making it harder to find what you're looking for. When you do need help, it's often difficult to find an employee, and the staff that are available rarely seem interested in assisting customers. Checking out is another frustrating experience. The lines are frequently long, and the self-checkout system often has trouble reading my debit card, turning what should be a quick trip into an unnecessarily frustrating one. It's disappointing to see how far this store has declined over the years. I remember when it was a place the community was proud of. I hope management starts paying attention to accessibility, customer service, organization, and the overall shopping experience because this location has the potential to be much better. read more

I was on a weekend getaway with family and friends when I realized that I had forgotten several items back home. What to do when such a thing occurs? Visit Walmart, as this store offers everything you could need. I entered this location, found the items I needed, and waited in line. The lines were the ONLY negative aspect of my visit; however, I was understanding, as I was shopping the day before Christmas, and many were buying last-minute gifts and/or items to wrap their gifts. The store itself was huge, clean, and organized. Overall, this was a pleasant shopping experience. read more

Walmart Supercenter - Grocery Near Me - Beaumont, California

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The store is clean and well organized. The staff are very nice and fast at checkout lanes. The AC is very good throughout the store which keeps the produces and perishables fresh and ready all day. We usually stop by to restock and to check out seasonal items. This store also has good sales very often. We got candies and Easter decorations at very reasonable prices :) read more

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Walmart is like my mall. I grocery shop there and always end up finding home items that I both need and don't need. I'm so thankful to have a Walmart fairly close to my house, and it's always fully stocked. I enjoy seeing how Walmart welcomes every walk of life. They don't discriminate against age or race, and everyone shops comfortably there. They also have the best produce and a great variety of vitamins that I purchase every month. read more

Walmart Supercenter - Thank you, Mr. Johnny, for always smiling and being so kind. - Grocery Near Me - Beaumont, California

Stopped by this Walmart in Beaumont and had a surprisingly great find. They had 75% off fine jewelry, including some beautiful 14k gold earrings. Definitely wasn't expecting that kind of deal. The jewelry section was well organized and staff were helpful when I asked about pricing. Ended up spending more than I planned, but the discounts made it worth it. Always fun when you stumble into a good clearance moment. read more

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So I was injured in a bad accident and me and my wife decided to go to Walmart. Assuming they had a wheelchair service we left my wheelchair at the house. We get here and the place is literally dead, hardly anyone here We go to grab a wheelchair and they don't have any available the only two they have are literally broken. The lady sitting at the front won't help us so now I'm sitting in the vehicle while my wife is doing the shopping by herself. I've never used a wheelchair at one of these facilities but this is not right. read more

I see there are those that go before me with one star reviews! I ordered on line for pick up. My order included two boxes of wine. I received one box. This is an item you cannot get a refund for. I called the number for on line pick up. No answer. I called the on line number and left voice mail. I called for a manager. Line was cut off while I was holding. A call back has me holding for 25 minutes. I KNOW no one is coming to the phone. Such POOR customer service read more

WOW! Walmart installed Solar Panel for a Cool Shade for customers car parking. And Energy Saver;) SMART!

I'm not from Beaumont but I had to stop and get a gift for my granddaughter f ok r her upcoming birthday. I had been to other Walmart stores around the area, and by my experience, I've got to say that the young lady in the toy department was very nice and friendly and helpful. I forgot to ask her name. By she is the person that helped me on 08/07/2026 in the evening. It was almost closing time. A huge shout out to her! Thank you for your time and patience with me. I didn't find what I was looking for, but I still was able to purchase something that was just as good. Thanks again! read more

GREATLY IMPROVED! The morale at this Walmart has improved significantly. I used to walk in here and be met with a scowl or rude behavior, not anymore! I noticed they had younger, new employees at this location and all of them were friendly and efficient. I had to get something that required a key and the girl in electronics who helped was very nice. The receipt checker up front was really polite! Overall, I had a great experience. I was in and out. I didn't have to wait in a long line and I felt like a respected customer. The store was quite big, this is definitely a big Walmart with a good selection of food, clothes, auto goods, etc. The grocery items are pretty good at this Walmart. I like the eye care center since they usually have what I need. You'll find all the amenities of a usual Walmart here There's plenty of parking space out front and the lot is kept pretty clean. I don't see trash flying around. read more

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I have used Walmart grocery for the last 6 months. I have been so thrilled with the service. I've never had any errors. The chat with the shopper for substitutions has gone very well. And the delivery is generally within 45 minutes. I can't even imagine how they can do it that well. But great job you guys! I did call the manager every time to say thank you with how thrilled I am with their service. read more

If Walmart doesn't have it, I don't need it! Super center is awesome with a great staff

Rate: Far below one star Cashier rude and expected us to bag our own groceries (we brought our own bags because those worthless paper bags never make it home in one piece ). she never even attempted to help bag the groceries. She finished ring up our order - We had groceries we still needed to bag and she proceeds to ring up the next customer. I guess we were not bagging fast enough I will continue to bring my bags but I will not bag my groceries. NO CUSTOMER SERVICE read more

Giovanni is awesome! I called 10 times and he is the only one that didn't hang up and communicated with me. He was polite and understanding. I had complications with a pickup order. He should get a raise! And the five stars are just for him read more

I am a kindergarten teacher, and I need reliable transportation to make it to and from work every day. I had a flat tire yesterday and so I made an appointment with Walmart Auto Center for tire replacement. I bought two tires on the website and made the appointment 11am. A couple of hours later I checked my appointment status, and it said that my appointment was cancelled. I called Walmart right away and spoke with Jessica who said that their system automatically cancelled my appointment because they no longer had the tires available. It makes it less difficult if inventory is checked before an actual purchase is made. I asked her if I could keep my original appointment time at 11am and just order different tires. She told me she could not help me with this and that I would have to make an appointment for a different time. Her demeaner was not very helpful or empathetic to my needs. On 11/16/25 I went to the next appointment that was scheduled for me at 1pm. I actually arrived 30 minutes early so I could get an oil change. There was only one car parked. I got out of my car and looked around, and no one came out to help me. A car arrived after me and the worker told me that although I was there first and had made an appointment, this other customer would be helped first because I wasn't parked in the right spot. It was a young blonde girl that told me this. She was very rude and flippant. The right thing to do would have been to say "who was here first and have me go ahead of the other person (who didn't have an appointment). Instead, they made me wait over an hour for the car getting tires, before they started putting tires on my car! What a waste of time. If they had started on the oil change, my car would have been done way before the other car had their tires on. Worse one of the service people made comments insinuating that I was making them not do their jobs. I told them their actions were the reason I was speaking to them instead of them getting their work done. Do the right thing. It is common sense and makes for loyal customers! Another customer service rep, a male, insisted on explaining to me three times about their procedures about their appointments. He kept saying appointments come first. I told him I DO have and appointment AND I arrived before the other customer. He would not leave me alone and continued to harass me throughout the store. I took a picture of his badge (not his face or person) because I didn't have a pen and wanted to remember his name. He became irate. He followed me in the store yelling at me to delete it and threatened to call the police on me. His name is David. I told him and other employees that I had asked for a supervisor three times and they claimed no one was available. I asked for the store manager and it took a while for her to come and she was pleasant. She said she would come back and talk to me because they finally told me they would check me in. She never came back to speak with me, only to make a drop (it looked like money in envelopes). She didn't ask for me or look for me. The auto center was not busy at all. There were approximately three cars there at that time. Not sure how long it takes to do an oil change and replace two tires, but they were finished with my car past 4pm. I arrived there at 12:30pm. I lost most of my day. They took multiple cars ahead of mine. I watched them come and go. If I could give them 0 stars that would be more appropriate. Customer service is extremely unprofessional here. I used to get my car needs met with Walmart in Beaumont loyally. The mechanic even told me he remembers me and knows me from so many visits, but I will no longer be giving Walmart my business, at least not in Beaumont. I will definitely get my car needs met at another business. I will never ever to get my car serviced there again. read more

I am a Walmart fanatic - very picky with the locations I shop at because we all know the Walmart stereotype. This location is one of my favorites in Southern California, the employees are friendly & helpful, inventory is always stocked & the size of the store is huge. I was able to pick up lots of Fall goodies at great prices. Keep it up! read more

Walmart Supercenter - a shopping cart full of pumpkins - Grocery Near Me - Beaumont, California

I like the Beaumont store with exception to lack of handicap carts. they used to treat handicap people so good. but now they don't make any effort to help you get a cart. they are so indifferent! I would shop here 2 or 3 times a week. but now maybe once every couple eeeks. you lose a lot of business because of lack of handicap carts. read more

The worst customer service ever. My delivery package was never received. I spoke to Supervisor Lauren, she assured me it would come the next day by 9pm. No pkg. I tried calling this morning, she was on lunch from 0830 when I called, and 1100 she was still on lunch.. Where do they do that at? I spoke to a manager Michelle and she was Awesome. All of this to cancel the order. read more

Awful every time. Can't ring up more than 15 items in self checkout. Have to wait behind the other 7 people. It will take almost 35 minutes just to get to the register. So don't shop at Walmart for mire than 15 items. We can't do this store anymore. I either preorder or I go somewhere else. They are not cost effective esp when u add in the 35 minute waits for more than 15 items. read more

rst of all, the lines? CHILE. You'll be standin' there so long you start rethinking your whole life. They got 30 registers but only two open, and one of them barely workin'. By the time you get to the front, you done made friends, enemies, AND trauma bonds with the people in line. Then the employees... whew. Half of them look like they ready to clock out before they even clock in. You ask for help, and they hit you with the "umm... I think it's... somewhere over there," then vanish like a ghost. Baby, I could've Googled it faster. And don't get me started on returns. Acting like you stole something even when you got the receipt, the bag, the barcode, AND the bank statement. They be lookin' at you like, "Why you bringin' this back?" Like ma'am... it's broken, that's why. Overall, Walmart customer service just got a little too much attitude, not enough urgency, and way too much chaos. You walk in happy, you walk out exhausted. read more

I had the Walmart Plus membership for a month and I canceled it. The delivery window is stupid. Rrally??? 4 hour window?? My Bananas had a bunch of brown spots. I ordered 2 large potatoes for baking, they were very small and the ends were rotting. Not worth it. read more

Roughly around 8:49pm on 11/27, customer service directed me to go talk to the staff member who was overseeing the grocery self check out. Customer service was kind and told me to ask him to open it, and if not, he can page someone to open the batteries. I ask the staff member with the blue mask, roughly 6 feet tall, to page someone to open the batteries. He immediately dismissed me and said, "I don't have the keys." And refused to call anyone. Luckily the customers do the job of the staff and a customer told me they had batteries out in the open. Look, I get that it's the holidays but if you're going to refuse to do your job and then be an asshole on top of it, just go home early and save everyone the hassle of dealing with your miserable staff. read more

I don't understand why everything is locked up in the store, yet there's never anyone around to unlock it. I stood waiting for about 10-15 minutes just to get help, and no one came. What's the point of locking items up if it's always a hassle to get someone to open them? On top of that, the racial bias in this store is extremely obvious and upsetting. There's one short Mexican man in particular who constantly assumes that people of color are stealing, while completely ignoring the white customers who actually are. If he paid more attention or maybe saw things from a higher perspective, he might notice who's really doing what. Then there's the woman (also Mexican) who wears colorful headwraps or scarves, her attitude isn't much better. It's exhausting dealing with this kind of treatment as a POC customer. The disrespect and profiling need to be addressed. read more

One of the rare Walmart Supercenters in California, this one backs up to I-10 and is in a decently large shopping plaza. I stopped in to see if they had any of the portable "swamp cooler" devices in stock and they did not. They did have a solid stock of other stuff with a tidy store and lots of merchandise. Long queues at the only registers open and actually staffed by associates. Walmart would really prefer you to use the self-checkout and help them save costs. They'd also like you to bring in a cart but that's clearly not happening at this store as the cart corrals were needing attention. [Review 17532 overall - 329 in California - 1050 of 2022.] read more

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This store has the WORST phone line customer service. I pressed every number that the automated voice asked and NOT ONE answer.It rang and rang and rang absolutely no answer. I know certain depts open up at a certain hour, but the ones that are supposedly open NO ANSWER. That really NEEDS improvement. . read more

Missing an item in my curbside pick up. No option online for that issue. Called the store phone number 3 times - each time I was transferred to the pick up department, which rang until disconnected. Asked operator to connect me to a supervisor or manager. Ignored my request and transferred me back to the grocery pick up department. Of which, of course, rang until disconnect. read more

Very poorly run store. The prices are good but ridiculous checkout time. Only a couple lanes open with at least 10-12 people waiting in line. The last two times we were there we waited 15 minutes in line and then just left our cart full of food in the aisle and left the store because of the long wait and super slow checkout. Then we went to Aldi's for a much better experience. The only way we will shop there again if we order online and pickup curbside. read more

I'm pretty much done with this store! Your personal shoppers are rude & inconsiderate along with most of your cashiers. I worked in grocery for 17 years and never experienced anything like that. No 'hello, how are you' (takes 5 seconds to acknowledge a customer), takes less to say thank you! You close self check out ( which is understandable with all the theft) but then you only have 3 full check stands open? Have to add, when you open an extra check out, that cashier needs to pull a customer from an existing line that's been waiting longer that others just heading to a line, it called courtesy. While there some items I can't get anywhere close by, so I'll have to come into your store, unfortunately, I will do everything I can to find it elsewhere & other so should also. Maybe then you'll raise your standards. read more

Shut the doors at 10:50pm but lists closing time 11pm. I drove an hour to get there because it was the only Walmart that had the specific dress I needed for a bridal shower event. I knew the exact spot it was in the store and everything. Literally would have been out of there by 10:55. Whoever was managing or decided to shut the doors should not be in that position because all reputable establishments don't shut their doors early on their customers or before it is publicly listed. Walmart did not show up for their customers tonight. Very poor customer service with how I was spoken to as well. Shocking actually. I made the hour drive because I have always been able to count on Walmart. I hope someone higher up in Walmart actually reads this because they should know how this store is conducting itself and representing Walmart. read more

Walmart Supercenter - Closed early walmart - Grocery Near Me - Beaumont, California

Every time I go shopping there, I tried to use my bank card and they always try to tell me that the chip doesn't work when I just got done using it somewhere else so instead of having that where you can tap your card on the machine, they have it where you have to slide it in there, and all their machine machines are so old and dirty that they don't even read cards, right read more

This place is huge- they carry any and everything! Lines move rather quickly. It's also pretty clean. read more

Super slow service and understaffed. Today there were 12 people in line at the returns counter and only 1 register operator. A few weeks ago someone stole an entire cart full of items and the security truck driver was racing around the parking lot trying to catch the thieves..... The security guard almost smashed into me due to his carelessness. So, I spoke with him about the matter and he didn't seem very concerned, just saying that he was NOT allowed to leave the parking lot to chase the thieves.....Hmmmm. read more

Had to pick up a few things I forgot to pack for our little trip. The floors were clean, but the self check outs were extremely busy. Took a long amount of time getting through the checkout. read more

There is always something locked up with no help don't try the beauty center after 9 can't get razors tweezers or facial cleanser because the person on duty is never there. This store is disappointing especially with me being new to town I don't recommend this place at all. read more

Horrible customer service! Just wanted to buy some golf balls. Pushed the call button wait 15 Mon, tried to get someone to help and got the run around and no help. read more

I been waiting for service for over 30 minutes to get something out of the shelf lock. And all they said was it's Sunday mean while all workers are talking on the corner and no one can help cause no one has the key. Lady supervisor said she is busy and cannot help???? Ridiculous way of running a big company that has potential to be great. Hiring manager should be replace for one that cares about what is for customers read more

Walmart Supercenter - Why have this when I'll be standing waiting for 30 min and say it's Sunday I have to understand???? Wow. - Grocery Near Me - Beaumont, California

This has to be by far the worst Walmart I've ever been to. I waited an hour to try and get some alcoholic beverages for the Fourth of July. Mind you the manager that has the keys since there's only one manager that has keys walked past me and said sorry I'm on lunch so who am I to go to as a consumer and a customer? Leadership needs to really rethink on who's taking care of their store and their customers. I would honestly rate a zero or negative if there was an ability to do that. read more

Walmart Supercenter - Walmart - Grocery Near Me - Beaumont, California

Woman who works in dressing room is rude. Older black women. This is not the first time, so I decided to now share my rating.

I've been to this Walmart only twice now, once last October (2022) and just recently Friday 8/11/23 around 11 am. I reluctantly went to Walmart as our own in N. Cal has no help and not a good experience. This Walmart is like night and day from my home. We were RV/tent camping up the mountain and had multiple bike flat tires from all the "stickers" in the dirt. We needed tubes, bike repair items, RV/tent tape (as our pooch made a 3 foot tear in the tent too).. and a few other unexpected items. This store is huge. I sent one teen one way and I went the other. He found the food (including gluten free stuff I needed) and I found the auto area and asked for help for the green slime emergency tire stuff.. there were several employees available as we walked through the store. I just happened to find the nicest man in the auto/rv area. He helped with the item I needed there, then I asked about the "slime" for bikes and also needed tubes. He happily led me there and waited until I was ready and opened the locked case there for me too. So patient and offered to help with anything else. Wow! Most appreciated! I later returned looking for tent repair tape.. I was only steps away but didn't know it. Another gentleman was there and took me right to it. I wish I paid attention to names. They were so helpful. I would have spent twice as much time there had they not helped and I had dogs and kids to get back to. I was in and out in 30 min.. and back up the mountain much sooner than expected to enjoy our time there. Clean, helpful and well stocked store! read more