I felt it pertinent to share how appreciative I am with Walmarts online customer service. Jake took the time to listen, research and respond in a timely fashion on a defective Extractor Blade Replacement for my NutriBullet Blender! I have been a Walmart Plus customer for 8+ years and always receive the best customer support, service and care whenever I call for help! When They feel that I am put out for any reason, I am offered a discount code in an amount from $10- $25 available to be used on my next purchase! It's this kind of customer service that keeps me utilizing Walmarts online avenues of excellence on the services offered! Thanks again Jake for your kindness and professionalism on a job well done keeping me happy! Don Pearson 916-307-2426 read more

This is one of the worst Walmart there is. They do not honor any Walmart purchase unless you have a receipt and purchased at their store. They will not even do a exchange. I feel like this store is not even a Walmart. It is a store all by them selves. I live close to it and will not shop there. They should just close the doors cause they care about their customers. read more

Purchased an electric scooter dec 26. It broke decided 27 tired to return decided 28. Customer service scanned serial number and said it was not the same item I purchased. I needed the box for a return. I asked for a manager that never showed up. And was told again rudely that I needed the box. How can I have the item on my list of items and they can clearly see it and told they are not going to do anything. I guess having proof of purchase doesnt matter anymore. read more

While picking up salad dressing there were two women at the candy isle actually eating candy. I told an associate and she said I dont work loss prevention and walked off. I was amazed at this kind or lack of concern on her part. It's very disappointing. read more

Very good selection of products, but the store layout does not include enough accurate and informative signs on the aisles. I felt like a rat in a maze, trying to find what I needed, and the employees that I consulted didn't always know where to find things either. They probably aren't paid enough to have such a expertise. Very good prices, though. read more

Took my Infinity Qx60 for an oil change. They put a new oil filter on while leaving the old gadget on as well as the new gasket. Consequently, all of the oil came out. Hopefully I caught it in time. Spent another 70 bucks replacing the oil and motor seems okay for now. Walmart stinks. read more

Had the absolute best customer service experience ever at this Walmart location today. I came in on my break with very little time to shop. I became a little frustrated because I couldn't seem to find the vitamins that I needed. A very friendly employee walked up to me & spoke then proceeded to ask if I needed help finding anything? She assisted me and knew exactly where to find my pills. She was so helpful & polite that I asked her name. Her name was Maria & she's a "Happy to Help" clerk. I truly appreciate Maria and her positive, caring attitude. She truly made my morning . read more

I came in for a little shopping. Went into the makeup section I asked the lady that was there to help me out and she told me to hold on. Then she started out helping others that kept coming in while I was still waiting for her. Then she completely avoided me so then I decided to walk out then because it was unfair while I had already asked for helped first and was waiting for a while. This lady has glasses with gray hair half up and down. Always giving me issues every time I come to this Walmart. And this Walmart is actually across from my house which makes it easier for me but so unfortunate this happened. read more

Alert! I purchased Visa gift card at Walmart. The card was comprimised. Visa issued Anotherr card! The reissued card was comprimised. I notified Walmart and Corp. Uncessessful getting my money back! Numerous calls to VIsa and Walmart. The customer service sucked! read more

Walmart Supercenter - Grocery Near Me - Antelope, California

This is the cleanest Walmart I've been to in a long time. Just walking in it smells clean. This is my new favorite place to shop.

I come to walmart to cashing my check and they told me no I don't understand the sine they have walmart they sid they can cashing check and supervisor and cashier service they told me keep they don't cashing check if you don't cashing check and the out sine for cashing check Bad experience for walmart read more

Walmart Supercenter - Grocery Near Me - Antelope, California

Peaceful view to go late night Walmart shopping with employees who are caring and very considerate of others ! read more

Walmart Supercenter - Beautiful view of Walmart ! - Grocery Near Me - Antelope, California

Incredible customer service at the returns, cashiers and good selection. I don't walk in Walmart often because it's always so bad! Darice read more

They wouldn't accept a completely legit return. I know there has been a lot stealing and scamming, but my purchase and return were completely legit. I won't forget this experience, but I will continue to shop at this store. Beware of disgruntled customers at this store read more

Walmart corperate,do better.I was returning a faulty item and met with the manager of the store, Gina, told me that they could not process the return because the product was "too wet" but it was just some leftover moisture from not using it and she started accusing me of using the item once then returning it.Walmart, where do you get these people? Its baffling how confrontational they feel they need to be.You need to train them better on customer service. read more

Many people probably know what a bar crawl is and may even have participated.  They are always fun right?  Walmart crawls are the complete opposite of fun!  This is the experience my mother put my dad and I through going to several Walmarts in one day, to search for a transport chair, because her current one had gotten too uncomfortable for her to use. Apparently, she saw their ad in a flyer and decided we should try to buy a new one for her.   When we entered the store, we went straight to the pharmacy where the wheel chairs were supposed to be on display.  However, they had no chairs at all!  Staff members nearby, including the pharmacist could not help us because they were not aware or trained with knowledge about their inventory stats.  We ended up having to "crawl" to another Walmart.   Other than being disappointed, I have to at least mention that this is your average Walmart, offering a little bit of everything at mostly low prices.  And of course, these stores seem to have a knack of being conveniently located in just about every neighborhood.  When it comes to saving money, shopping here is a necessity because many of us have few choices when you are on a tight budget.  This place turned out to be a bit of a surprise from it's spacious parking lot to the clean, organized and well stocked interior, including the grocery section.  It's a busy place to shop, but that's to be expected at any Walmart..... read more

good store, large selection of goods, clothes, shoes, food, toys. I often visit the pharmacy in this store! Very clean and good atmosphere, friendly sellers, I recommend! read more

Customer service is super unprofessional. Service center is horrible, you will stand there forever without acknowledgement. Don't recommend at all. read more

Called Pharmacy, picked up, talked way to fast, couldnt even get in a word and put me right on hold. its been 16 minutes most likely wont pick up, so i mine as will watch grass grow, while punch myself ijn the face for wasting 16 minutes of my life calling Wally mart. read more

Customer service, self checkout area was not well organized. Otherwise everything else seemed like an every other Walmart.

This isn't necessarily directed to Walmart the actual store, but walmart.com. I have been a member for over two years. I have spent thousands of dollars and I cannot believe the refund policy and the way they treat customers regarding delayed items that are supposed to be delivered. you pay for the item then says delayed and you never get your item and you never get your money back. Even when you call corporate it's bullshit. Then you go in store, to do a return with a receipt and the cashier is so rude because they act like it's their money or some thing to the point where you want to reach across the counter and do something very very bad. Lol read more

this is the worst Walmart I've ever been in. Do you need to call the front desk? They will not answer . I purchased. A Roku I asked is there any other part I need to install it and the girl said no everything is in it. I get home I had someone come over to install it for me and it did not have a USB outlet plug. it would have been so simple to buy one at that time. Now I'm home and had someone come over and they need to leave and I need to go pick it up and do it another time. Very frustrating. read more

Needed rush canvas and photo print and was able to get it quick and in good quality. Service was very helpful from the kiosk to the friendliness at the front, everyone but especially Marlenie in the photo department was great. We needed a family photo 11x14 canvas and it was done just in time to surprise our parents before they came back from vacation. For any photo printing needs I'll definitely be coming back. read more

So I wanted to get an oil change at Walmart and walked up to their service desk which was currently abandoned. I saw five employees working on other cars and walking all around me but no one came to talk to me for a half hour. Not one person made eye contact with me. Eventually an employee came next to me and started plugging in information for somebody else and still never once looked at me and then walked away after 5 minutes. This is the worst non-service I've ever experienced. Walmart you should be ashamed of yourself for such terrible customer service. At least make eye contact and say I'll be with you in a few minutes. Or say we can't help you at this time or say we're busy but don't just keep walking around me as though I'm not there! read more

Fairly nice walmart aside from the fact that everything is locked up! Who do they think we are, criminals? Can't even buy the freaking $4 shampoo for my son without having to wait several minutes for an attendant, and when they do come, I can't even keep the product with me because they send it straight to the register. Dehumanzing. And when I get in line for self check-out they told me its 15 items or less. Fine, I had exactly 15 items. But the attendant kept telling me to move to the other line and I refused. Terrible customer service from untrained teenage brats. read more

This used to be a really nice store. Place has been rundown, customer service needs improvement. read more

This location lied about return code not working, it worked at a different store. I will be going further with this location. read more

I just want to thank Store Manager Jorge, front end manager John, and John in electronics for their exceptional customer service. I've been having a really hard time getting a tax exempt id card. Front end manager John and store manager Jorge tried everything to help me. I can tell they really cared. They make Wal-Mart such an inviting place and deserve more recognition. Thank you for all you guys do. read more

Horrible all the employees are standing around talking with each other and little click groups as if they're in high school. I get that some of them are but we're talking full growing adults in their 30s to '50s doing this. Almost anything that you want or need is locked up behind safety glass. When you push the button you have to wait for them to finally finish their conversations and come to you or go seek them out yourself and ask them to help you. Merchandise is somewhat organized but it was really difficult finding tank tops. Considering this time of year it should be over half of the men's area as tank tops and shorts. When I did find the tank tops they only had them in small I went down one shelf and found one that said medium I was so excited I failed to even realize that it was a T-shirt pack. So they have their merchandise all mixed up so that you have to pay attention extra close. I know that's my bad but at the same time you would expect the next shelf down to be tank tops especially considering the fact that this is only spot that there was any type of tank tops. No I'm not going back to return them and buy more In fact I'm just going to go down to the Old Navy sale that they're having going on right now for men and get my shit from there because well why not. I refuse to return it because I refuse to deal with their customer service. As I mentioned before it's a bunch of grown ass people acting as children. Like the kind of behavior that you would expect when you walk into a bar where there's only like one or two people working and the rest are just standing around socializing. Update customer service is a bitch. They're so rude. On top of that I went to buy some milk the next day And I got assaulted by one of their employees. Not in your traditional sense but still assaulted. Since when do employees try to ram people with their pallet carts. I was walking down the aisle with my cart and here comes the person they say excuse me and then proceed to try to fucking go anyways. This is despite the fact that there was no room for them to get by me. When they finally made collision with me they said I said excuse me. Goes without saying Walmart is now on the ban list within my family, friends, and coworkers. I also think I'll take this information to x, Facebook, TikTok, and YouTube. It seems to me that Walmart got a severe case of the FAFO. read more

Thank you to all who helped us on Aug 10. I blocked out for a minute my husband and the lady was holding me and can't can't carry and the man helped them and I was able to revived. Management and owner your Walmart saved me and now alive. The Indian lady asked you wanna us to call urgent care. I said no and went to Kaiser. So blessed no fractured . It's a lifetime I owed you guys. Walmart is our favorite store. read more

God forbid you need an item that they have decided to lock up behind their glass windows. They made sure to put a little box with a button for you to push to have somebody come unlock it for you. Only, that button isn't actually connected to anything. You can expect at the minimum a 30 minute wait. If you're lucky enough to see an employee and ask them to open it for you, chances are they will just pretend they didn't hear you and continue walking towards the break room. read more

Like all Walmarts, the customer service area always seems to have a line that almost goes out the door. I actually like this Walmart compared to other locations because they will let you return things that other Walmarts will deny. I guess other Waarts have different policies? Anyways, this is the location to go to if another Walmart won't give you your money back! (: read more

Walmart Supercenter - Easter stuff! (: - Grocery Near Me - Antelope, California

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I'd give 0 if I could, this Walmart is always chaotic, there's never anyone available to help you, if you call the store literally NO ONE picks up the phone. I get groceries delivered for my mom from this store, and not once but TWICE they have messed up the order, idk if it has to do with Walmart themselves or the 3rd party delivering people, but they straight up gave my moms order to some random person and took a picture of them for the app. I had to completely reorder everything that wasn't even going to be delivered until the next day. Then today, I only order 4 items to my moms house, they only delivered 3. At this point might as well get it myself (which defeats the purpose, because I don't live close to my mom). I'd go to any other Walmart than this one if I were you. read more

I had the worst customer service experience in my life. My fiancee and I went to auto store part of WALMART to get new tires for his cars before we go on our trip to Vegas. We first sit in the office and wait over an hour. The cashier left her post for 45 minutes she was no where in sight . So when she returns she was so rude and unprofessional and yelling at my fiancee and telling him to ask the mechanic does he have time to change his tires. When we met the mechanic he was extremely upset and in a bad mood. He asked my fiancee. Don't come into the shop it's like walking inside of someone 's house. He rudely tells him he doesn't have time to change two tires. I will never go to this WALMART again. read more

This is by far the most shady and disrespectful Walmart I've ever been in. They have everything locked behind the glass. Even a $6 dollar pack of socks. Takes about 15 minutes to get someone over to open it, then your treated like a criminal and aren't aloud to carry your own stuff in your basket. They take it to self checkout and you have to wait in a huge line that goes all the way around the store. The employees are rude and lazy. The food is out of code and rotten produce. I would give NO STAR if I could. This place is just plain nasty. I will not be giving them another penny of my hard earned money. Screw you walmart on antelope road. You've ripped me off and wasted my time for the last time. Go 5 miles more to a better place to shop . Save your self and don't shop here!!! read more

Worst customer service ever employees act as if you're money doesn't help pay their wages and don't ask to speak the head manger because he's never available read more

I was here for a tire repair and it took me four hours to finish. The employee on the site was not cooperative and she did not guide me well. Walmart may be little bit cost affective apparently but it cost you way more when you count the number of hours you waste waiting to get the service read more

The grocery pick up area is so slow. Most of the workers are rude. When they first opened it was nice and convenient.

Absolutely the worst experience I've ever encountered. I will never order or shop again at Walmart. Customer service is non existent, staff is outsourced, difficult to understand, not helpful, very rude, will not answer questions and blatantly lie to pawn you off to other staff. Not an Amazon lover but they'll have my business from now on. Walmart will fail with this type of service and I won't shed a single tear. read more

This is the worst Walmart. My son worked here for almost 8 years. He got hit by a car. The people in this car stole from this store as they were reversing they hit my son in his upper leg damaged his cell phone. The so called camera didn't pick this up so they ended up calling my son a lier and fired him. So do ur self a favor don't shop here read more