What a sketchy place. From the armed security all around the store, to the unhelpful employees and cashier who literally crumbled up the receipt and tossed it at me, I would never come back here again. I only stopped since I'm on a road trip and gas was pretty cheap. It must be in a tough part of town with law enforcement everywhere and no self checkout lines. Using the restroom was a big mistake, as it was dirty and not stocked. There was even a person in the parking lot filming me for no reason. It reminded me why I usually try to avoid Wal*Mart stores. read more

Trac phone - No Service - No Refund - DO NOT BUY. Sold me a product they could not set up THEN tell me I lost my money, ABSOLUTE RIP OFF

I was accused of being a shoplifter just for having a backpack. I literally just walked in the door and was told to leave my backpack outside or get out. I wasn't gonna steal anything but if I ever come back I'll make damn sure I do. This is why y'all get treated like crap by people. read more

Seriously folks, wanted to make a garbanzo bean salad so I went to Walmart to get the ingredients; was disappointed to find once I got home the feta cheese was nowhere to be found. I called Walmart and was told that they would have to check their security cameras (whatever ! ) With receipt in hand I returned and picked up another Feta cheese went to customer service and the cashier went to check cameras! Meanwhile I pulled aside a manager and explained the situation the cashier returned having not found anything on the cameras . I was made to feel like some hard up thief, why would I bother to even bring it up? Principle and disappointment when I didn't get home with my item that I paid for. The manager let me have the feta I paid for read more

I'm on vacation and stopped here to pickup some things I need. There's a huge selection of items. Household items, toys, bedding, all that, plus fresh foods. There's a big parking lot. Here's the reason for the low stars though...first, I needed to go to the bathroom pretty badly. I attempted to ask a worker and she jumped backwards like she was scared. Then she wouldn't answer me and literally walked backwards and into a different aisle, blatantly avoiding responding to me. It was extremely uncomfortable. Then I asked a different employee and this one informed me of where the bathrooms are. I went to it but the whole bathroom was closed. Then I tried the bathroom in the back of the store. There was a huge line and about 1/4 of those stalls were closed also. I had to wait so long that I was hunched over with my legs crossed. Then afterward, all 3 drinking fountains were broken. I shopped for a lot here and was disappointed in how I felt as a customer. I did talk with a manager who seemed friendly and apologized. That helped a bit. There was also a really friendly lady employee at the exit. So it wasn't the worst stop ever, but also could have been way better. The store has many handy items for low prices but the overall environment isn't the best! read more

I had not been in this location. The place is busy and they have taken out all the self check outs. As a result the lines to check out were long since there were few cashiers. The staff is friendly and helpful but they need to have more help. read more

started to go outside with items I had just paid for, and was treated like a thief. I did not steal anything, and never would. I am a senior citizen, gray haired lady, showed my receipt and kept going, suddenly surrounded by wal mart greeter and six security people. Had to explain to them how to read receipt ! I was accused of trying to steal 40 lbs of dog food !! I WAS NOT AT SELF CHECKOUT ! I USED TO SPEND 500 DOLLARS A MONTH AT THIS STORE, NEVER AGAIN. read more

Do not risk purchasing anything from Walmart that you cannot physically receive at the store. USPS misdelivered an item (no delivery shown on security camera, USPS could not/would not reveal where it was actually delivered). Walmart first stated the order would be replaced. It wasn't. We asked for a refund two weeks later. Walmart stated refund was imminent. Two weeks later filed a credit card complaint. Walmart told credit card company that per Walmart policy ANY carrier assertion that a package was delivered absolved Walmart of any further responsibility. We wrote Walmart corporate, they sent a message back saying they couldn't be bothered with the complaint and we should call a toll free number. Avoid procuring anything from Walmart that you cannot pick up from a store. They will deliberately mislead you in their communications. We have substantially reduced all Walmart purchases. read more

I spend several hundred dollars if not closer to $1000 every month in this store with my EBT and my husband's two jobs in my one job. This is the third time now they have accused me of some sort of theft when I have never stolen anything. It's eye-opening and nauseating too, be treated like that from a business you spend so much money at. I'm showing proof to World because they've actually told me before this is the third in a series of horrific, disgusting accusations being backed up by heresay and no proof. I bought a pet fountain here six months ago they told me they never sold me and I lived across the street from them and I could not have bought from any other store. I did not have transportation to get anywhere else and then I was told I didn't buy that as well because they never sold the item. Yeah it was on my Walmart plus account as a purchase. I am not kidding you. This is going too far by telling me they saw me on camera walk out of the store which did not happen . I am absolutely 100% disgusted with myself for spending money there again but we put back everything we were going to buy today, winds of change, we have canceled our Walmart membership and we are now target exclusive. Good luck because they're literally ridding their store of all the good customers while they're being robbed by all the bad ones . Sad because I knew the lady personally at the door who was offended by what I had told her had happened to me as well. Not everybody who works. Here is a jerk, but specific jerk is Jacynidia actually caught an attitude when her job is customer service. I hope enough people look at this and stop themselves from going through the experience of buying from someone literally cares not even remotely about your self-respect or your image enough to accuse you stealing when 100% would never happen, I work very very hard so I don't have to steel. Good luck with all of the people that are robbing you. I knew it was complete and utter bullshit when she said they saw me walk out with brown pants. There's absolutely no possible way. I brought two pairs up to the register and I could not afford to buy both. They did not even look at the camera and if they did, they're lying their ass off, I have my proof right here and this is why I keep receipts and this is why I take pictures and this is why I do reviews so people don't have to suffer the humility of being called the thief when they work as hard as I do. I will give them two stars only because I rule out the one and five star reviews myself as I consider them emotional. This is not emotional, or wasn't until I was accused of stealing, some thing I paid my hard earned money for which took me an entire hour and a half to earn enough money to pay for those pants with receipt in hand, they won't take them back or return. When I paid for the pants, I brought two to the register and I ended up not having enough cash to pay for both of them and when the lady took the pants off of my receipt, she must've taken off the wrong color and that's why I know for 100% fact , this was their fault on both transactions. We put back everything we were going to buy today and I hope you do too. People do not deserve to be treated like thieves when they work this hard. Jacynidia -customer service is a choice of a job that you were not built for. Service is in the title and what you had was the attitude of a 12-year-old girl in middleschool that someone pulled her pigtail and then got a quick remark off that hurt the person's feeling. I was disgusted that you had to pull face of pride when you were told lies by someone who obviously didn't look at any camera images. You are a child so maybe there's hope for you, but I didn't see it in anything you did today. I'm glad I will never have to see your face again. Good luck becoming a better person or your life is destined for misery. People don't shop at Walmart because it's a choice, it's out of necessity because we can't afford more. Your attitude Jacynidia shows you aren't built to have compassion for customer service. I'm sorry no one told you yet but it's so obvious to everyone around you. They're just not brave enough to tell you and if they're proud of the childish emotion you throw into your words, they're just as bad and ill equipped for customer service as you, though you may be the title holder for someone speaking utter nonsense and having no clue us to how uninformed and unaware you truly look to honest people. Jacynidia Please get a different job. I won't shop there again, but others don't deserve your childish lying company when they're doing their returns after hard days work. Why don't you work on folding clothes? I bet you could do that and have attitude and no one would notice. read more

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Walmart Automotive- an appointment means nothing. Get in line when you get there. It's still first come first serve. I thought that maybe WM was taking an interest in customer service... not. read more

Walmart Supercenter - Grocery Near Me - Albuquerque, New Mexico

I expected to have to chase the workers around and argue with them, as soon as I asked for help they were very professional and polite

Very helpful employees. Very clean store and friendly people.They showed me exactly where the item I needed was.

Wanted to purchase a $16 level in the hardware dept that was shelved in a locked case more than an hour before closing. First staff member directed me to where I could find what I was looking for. Then, advised to press a white button to get help. A different staff member said he was already clocked out, but was still performing job related tasks when approached. Was informed: only the manager has the key to the case, but was advised to press a button to request support and to keep pressing it when should the light stop blinking. Button plays an automated message when pressed, but doesn't result in any customer support. After 15mins of pressing the button repeatedly, I dropped what I was going to buy and left. If you're trying to buy something in a locked case, save yourself the 15+ minutes. read more

Walmart Supercenter - It doesn't work. - Grocery Near Me - Albuquerque, New Mexico

I go in a lot of Walmart stores. And 90% of the time they are great and I always use self check and bring my own bags. Also usually there are folks employees at front by self check who help the scanning impaired. I have only been in this location a few times as is always packed. It started with no carts. Went and got my own. A lot of restocking going on and was hard to navigate. This is common at Walmart but there were lots of scuffles with staff and folks in scooters and non maskers. And why are you allowing non maskers? So checkout was a nightmare from hell. No one understands the process and no help. I am not talking seniors I am talking millennials who should get technology. Never again at this location read more

There are very few employees and no one is helpful. No reason to shop here unless you have hours to waste.

So I called about getting some tires and I was on hold for about 10 minutes then hung up. So I called back and some lady answered rude and asked me if I had a short question or a long question so I told her I needed some tires and the tire size that I needed and she said I'll put you on a short hold and 20 minutes later the phone hangs up again. So unprofessional would not buy Tires there ever. read more

I came at 1:30pm to the auto part of Walmart. the People working took everybody car that was beside us before us and I do not appreciate being there for 4 hours just for my car to be done. they told us it would take 1 to 2 hours max and they didn't take us seriously we waited for so long just for them to be rude about everything read more

Sometimes I go to this Walmart out of convenience but I usually regret it because it takes at least twice the amount of time as most other shopping experiences. The lines usually seem very long and slow. Also,many necessary items are locked up. Today I waited for around 20 minutes to get a needed item that was locked up. When I was checking out ( where they told me the item would be waiting for me to purchase at the front) the item was not there after the person spent several minutes looking for it. A very frustrating and inefficient place to shop, unfortunately. read more

I remembered Walmart does cakes and they made my vision happen. Since Covid I am over blowing out candles and cutting cake to pass out; I really like the idea of individual cupcakes and they made them so beautifully. read more

Walmart Supercenter - THERESE'S 70th - Grocery Near Me - Albuquerque, New Mexico

Back in the days it used to be an ok Walmart. However, it was slowly getting worse, for the last year or so to the checkouts became very slow. And looks like the crime is on the rise in the area, so they started to "randomly" harass customers about their bags; they can let you in, but then start to harass you mid shopping. In my case 3 guards at the entrance saw me coming in with a backpack they could have stopped me and say that I can't come in, but they chose to let me start shopping first and then harass me about my bag to waist more of my time. Also be aware that Walmart is known for falsely accusing their customers to extort money from them, an example: https://nypost.com/2021/11/30/woman-wins-2m-after-walmart-accused-her-of-stealing-food/ read more

I would give it zero stars, but I had to give it one to leave a comment. I went to the store today around 3 PM. I had my backpack on and was not allowed in the store. The person at the door told me I was not allowed in the store with a backpack. I tried to explain that I am trying to grocery shop with my backpack because I ride a motorcycle. They still refused. I was told it was the store policy. Let me start with saying that this is the stupidest thing ever. From this point forward, I'll be taking my business somewhere else. I will make sure to let everybody know, via social media, that if you ride a motorcycles and carry a backpack, apparently they are not welcome at any Walmart. Whoever's bright idea this was, is about as sharp as a bowling ball! Regards, Richard - Motorcycle rider with a backpack. read more

Being elderly and disabled, I have been using Walmart Delivery for grocery shopping. Today's delivery totaled 38 items and, because plastic bags are no longer allowed in Albuquerque, the items were sent to me loose (see photo, items placed in my cart upon arrival at my apartment). I thought they were to use paper bags? The 'DoorDash' delivery driver apologized, saying Walmart refused any type of bag. read more

Walmart Supercenter - Grocery Near Me - Albuquerque, New Mexico

Came in to buy some drinks, waited and waited for an associate to unlock the case for us, and they never came. wasted 30 mins of my life , left the store with nothing. Does anyone even work here?? super annoyed. its impossible to shop here. read more

*BEWARE WALMART ON CARLISLE *CHECK YOUR PRODUCTS IN STORE I went and bought a jump starter (locked up product) to jump my car after replacing alternator in Walmart parking lot. I opened it to find that the product was Not the one I paid for (lower amps) I go in and innocently tell them what happened and showed them my receipt on the Walmart app. I then instantly regretted being honest when they start treating me like I stole the product. I let them know I never left the property bc my car is disabled in the parking lot. They watch the cameras and determine that I was given a new product there for I must have switched it. Meanwhile the +\- attachment do not match the product I received so I can't even use the one I was wrongly given. I was told to contact 1800walmart for refund. 1800walmart directed me back to the store where I was treated like I stole this product again. I was even accused of just having a picture of my receipt despite it being on the WALMART APP I bought the product at 549 and the first time I tried to return it was around 640 the same night. I then got escorted out of the store ( after they determined I did in fact purchase this product) and got told to call 1800 Walmart ( corporate told me to go back to store to get refund which I wasn't granted) I PAID 170 for the gbx55 ( can charge bigger engines and diesel) I received a Broken gb40 with a cord that doesn't work and the instructions for the model I purchased the model I received cost 110 and I can't even use the product bc I don't have instructions or the cord read more

Walmart Supercenter - The model I wanted - Grocery Near Me - Albuquerque, New Mexico

Easy, convenient, and fast is how to describe this part of Walmart. I'm not a fan of coming to Walmart unless I absolutely have to. In this case I needed a quick money order before I went into work today so I was limited on time. I decided to come to the money center since it's location was on my commute to work. I was immediately greeted by the cashier at the register. She was very friendly and helpful. She got me in and out the door within a couple minutes! It only costed me 90 cents for the money order so compared to other places it's not bad of a deal. It's a small sacrifice for convenience. Overall I enjoyed the service and speed of it. I'll be returning here next time I need another money order. read more

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Walmart Supercenter - a young man in a white shirt - Grocery Near Me - Albuquerque, New Mexico

Terrible. Don't come here unless you're okay with waiting in a line that DOESN'T move. The manager here is incompetent and doesn't know what he/she/they is doing. I understand COVID makes things complicated but at least give people that are standing in line an update or a reason why the line isn't moving. read more

Walmart Supercenter - Grocery Near Me - Albuquerque, New Mexico

I really didn't think about taking pictures, I should have. I loved this Walmart. It was exceptionally clean. All the isles were stocked well. Customer service was helpful and friendly cashiers. There were a few items here that were different and can't get in California, such as some of the baked goods. If I am ever back in the area and need to do some shopping I would shop here again. It was a very busy Walmart and parking was a bit hectic due to it being so busy but other than that than that I had no issues at this location. read more

Worst car service ever. I made the first appointment of the day for an oil change. I arrive 15 min early and there are two people ahead of me and they take them first. Why have appointments if you're not going to honor them???? Then they told me that my battery was bad and I needed to buy a new one. (Not knowing I bought a new one a week earlier.) i stopped at Auto Zone and they said there is nothing wrong with my battery. The manager at Walmart was rude as well as the workers. Don't take your car there, they will rip you off read more

Went to Walmart super tired after moving all weekend, cashier Jordan was quick and very friendly, willing to help in any way, however, we couldn't get the microwave on sale to scan, so Arthur assisted in helping in a timely manner and also very friendly. Not to mention it was closing time and they still had great attitudes :) read more

So I was at this Walmart today at 7 right after work, managers and security were following me everywhere because they thought I was going to steal a 50" sound bar. They said that I was close to both the doors but, at first I was carrying it so I put it down by the self check out then got a cart. This is when managers and security started following me. So, I continued shopping for about a hour a cop walked up to me and asked me to show him my receipt I said ok and continued. About, 30 minutes later I checked out feeling harassed and nervous I paid with my debt card and they asked for my ID and then we got the ok to leave but was harassed by the security and managers the whole time. This store is very unprofessional like the other Walmart's in Albuquerque. Sickening. read more

Walmart Supercenter - Grocery Near Me - Albuquerque, New Mexico

I placed my order online came to do the curbside pick up reserved number seven had a car in it parked there already saw an employee go and check his car and it's his car and employee parked in the reserved number seven spot for the curbside pick up there's nowhere to go to get your groceries because there's all these cars parked here in all the curbside pick up spaces. there probably employees just parked there! Wow read more

I've had it with the store. Unlike other Walmarts in Albuquerqaue, it seems they have their own rules and regulations. I buy wine from Walmart as they carry the brands I want at a good price. I don't like Walmart policy of checking everyones drivers licenses even though State law says anyone under 40, and I am over double that age. But, one of the checkers insisted I take off my glasses, because I don't wear them for my license picture. Went to another clerk, no problem, showed here my drivers license, and got out of there in good order. Checked with another Walmart, and it is not necessary to take off your glasses when giving the clerk your drivers license. Self-serve is just as bad. Needed help, was the only one there when I started checking out, but she helped 4 other people who came in after me before coming over to my place. Will never shop there again. read more

The rent a cop driving around the parking lot drove up to us saying he was about to bust our windows open because our dogs were overheating. However, if he actually did his job and monitored our car...he would've known we weren't even gone for 10 minutes(to literally grab them dog food) and the windows were down. We also have out of state plates because we are passing through, most dog people know dogs get anxious in new places. You can clearly tell when a dog is in distress and ours weren't. The whole security team is whack. One guy is all tact out and the other literally looked like a clown with bright pink lipstick. read more

Walmart is inexpensive and tolerant. This location is the one closest to me. The arrangement of the parking lot makes it seem busier than it actually is. Inside the store is huge. (It is a bit like the Tardis that way.) Because the store is so big a lot of people can fit inside before it feels crowded. This location gets high marks for from me for being extremely tolerant. I dance with a sword. The best practice is doing ordinary things with the sword balanced on your head. My apartment is very small so I do grocery shopping with the sword on my head. I usually go at 10pm although early in the morning is also a good option for avoiding crowds. I like being able to get everything in one place. For clothes I usually buy multiple sizes and bring back the rejects. They are very nice about that. Very professional. When I go shopping I like to bring my own bags. I open my trunk. I unsheathe my sword or swords (I am now working on balancing two) then I grab my bags. If there is a security person (or a greeter) I walk up and say hi. I empathize with standing on hard floor all day (because I have done that). I ask if it is ok to shop with grocery bags from other stores. If I am looking for something I have not bought before I ask where he or she would look for it. I never mention the sword. I move slowly and I get all my shopping. Sometimes I practice traveling dance moves as I walk down the exceedingly long aisles. When I am ready to check out I prefer a human. I practice bending my knees without dropping the sword. I dip down, blindly grab something and set it on the conveyor belt. It sometimes takes me a while to get all my groceries out of the cart and put my bags on top. I speak warmly to the cashier and adopt a friendly smile. After 2 years I did have one cashier ask if I have magnets in my head. I handed her the sword and said, "No, there are no tricks. I just balance it. That is why I need so much practice." I have not had any other comments. As I said before; they are extremely tolerant. If I don't get a cart and later realize I need one, I ask someone near the door to please fetch me a cart because I am afraid I may drop something. The staff are very obliging. At first I went at the same time of day on the same day of the week. Now I just go any time that isn't busy. The other shoppers sometimes avoid me and I prefer to make that easy. When my store was open 24 hours it was restocked at 6am so I generally went late at night instead. Now that the store is closed at night, it makes no difference. As a general rule I find that the store is clean and well stocked. There are a few exceptions. The costumes and decorations are a wreck in the week before Halloween. Just before Christmas the store can be a little disordered; especially the kids toys. Considering the low prices (and low pay for staff) I have found the service to be excellent. Once when I was in the fitting room someone took my cart (which was full of shopping). I solved that by trying on clothes at home now. When I return the rejects I let the staff know that I am returning Items that are the wrong size, wrong color or just plain ugly. Only once have I needed to return something for a manufacturer defect. Once I bought a TV/VCR (I am dating myself here.) the first time I used it the thing would not give me back my tape. They were happy to take back the player for a refund but they balked at replacing the tape. I stuck to my guns and insisted that they retrieve my tape or replace it. Eventually they did. If you are concerned about being accused of anything I have a suggestion. Speak to the staff early and often. Ask if the cold/hot air blows in the door. Ask someone for the best way to get a cart if you end up finding a large or expensive item. My mother has someone do the shopping for her and put everything in her car. I still go inside because I believe in sticking with reusable bags wherever possible. Besides, I need the practice with my sword! read more

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Drivers actually let you walk in the cross walks... Helllllo #pinchme is this real??? A Walmart is a Walmart is a Walmart... I mean really low prices, everything you need all in one place. But what makes a Walmart more visit-worthy is the selection, a clean store, the people & the employees (Friendly, Helpful, Courteous). Happy this location is closest to me, Cuz it's totally rad!!!! read more

Best selection of bikes and biking gear of all the Walmarts in the area. Bought it as a birthday present for myself today. (maybe I should send myself a thank-me note) If you don't see an update to this review, things worked out with the bike. If you see an update... that may or may not be a good thing. Speedy checkout lane for customers with 20 items or less actually lived up to its name of being speedy. Employees are friendly and helpful, but I also went at off-peak hours. They were quick to go to the back to check stock for me and get an extra part for me. read more

The WORST PLACE EVER. Waited 45 minutes for someone to show up to unlock the jewelry (never saw anyone), Waited 5 minutes for someone to show up to the register.. I had to yell "customer service" just for one of the employees to realize " oh they need help, I better do my job" this is exactly why Walmart is losing money. How about hiring better employees? The absolute worst experience EVER read more

Do you don't require customers to wear masks, or employees? The one that helped me at self check pulled it down to help me, most definitely was NOT asked for. And this one in my photo is going to order food, INSIDE YOUR STORE, wearing her Walmart vest and endangering people by wearing no mask. You should be ashamed of how little you give a shit about people's health. read more

Walmart Supercenter - Where is her mask? Why is she not required to wear one? - Grocery Near Me - Albuquerque, New Mexico

This Walmart is ridiculously unorganized and very congested! The shopping carts are very unkempt. After switching from one to the other carts it was apparent that all of them are like that. read more