Definitely a great place to shop around if you're in the downtown Roanoke area. Such a nicely…read moreappointed interior with antiques strewn throughout. Lives up to the general store tradition selling clothing, cookware, souvenirs and snacks!

One of the most beautiful store in Downtown Roanoke and with the greatest variety of merchandise is…read moreThe Mast General Store. Located in the corner of S. Jefferson Street and Church Avenue this store provides friendly service, and a great selection of quality products at fair prices, and often offer sales to make it easier for customers to obtain their desired item at an affordable price. There is something for everyone at the Mast General Store: a great selection of preserves, butters, jams, jellies, clothing, footwear, outdoor gear, candies, old-time favorites, and the latest styles and products of over 600 brands. Here one can find some unique and hard-to-find gifts. Just view my photographs accompanying this review and you can get a better sense of everything one can find here. I highly recommend this large department store for a nostalgic shopping experience. One you'll never forget, and would want to come back for more.

Always very good deals and lots of products to choose from. Today I was able to purchase 4 bras at…read more$6.00 a piece and a dress for $25.00.

Love this store. Has good prices, quality clothes. Love the WOW sales. Has more shoes than you can…read morelook at.

convenient to our home courteous, helpfully employees…read moresuch a variety, it often affords me "one stop shopping" clean facility

The store is always clean and the staff is friendly. Only one complaint: the toiletries and paper…read moreproducts are not discounted enough to purchase them. Other than that.......................I love it.

Consistent high quality women's attire selections (for all ages)\First rate makeup quality and…read moreservice

I practically grew up in this store. My mom worked here for eight years during the 1980s and 1990s…read morein Alterations, and we shopped here for years before that. During the time she worked there, this place was considered one of the more upscale stores in the city. Since then, Belk's business model has changed somewhat, and the fortunes of the mall around this store have soured a bit. It's still a decent, large Belk store with all that that entails, but a lot of the attention to detail, modern fashion and attentive service that used to typify this place have faded in favor of tasteful but boring basics and somewhat hidden salespeople. I still recommend shopping here if you're in Southwest Roanoke County, as it's still the nicest store on this side of town, but it's not what it was and it probably never will be again.

A budget version of Nordstrom Rack? Sounds fair to me. As with most retail stores, the vast…read moremajority of space is dedicated to ladies' clothing, shoes, and accessories, and the sign that screams "It's almost FREE!" made me smile. I walked in with little hope of finding anything useful, but lo and behold, I ended up with perfect little work shoes that were on 30% off the sticker price! The disappointment is that 1) we had to wait a few moments at checkout for someone to come and assist us; 2) the checkout person didn't greet us until I did; 3) and charged more than what she was supposed to. Still, I think retail shops like this have value to us, and hope the whole retail scene is revived in some way.

This is a pretty standard Kohl's. We came here on a Thursday afternoon to find some swim trunks…read morebecause of course we forgot to pack any and we can usually find a good selection at Kohl's. This time was no different...there was a wide variety from which to choose at different price points to match any budget. The store seemed to be a little understocked, with lots of empty areas but it was clean and orderly. Check out was very busy but they opened an extra lane so it moved fairly quickly. I'm used to the stores near me in New York having self checkouts so it was interesting to note that all checkout was done by humans here, which is a nice touch. Overall, a solid Kohl's experience. And we got five dollars in Kohl's cash from our purchases!

I shop at Kohl's quite often online and in the store...I ask myself WHY all the time! Sizes are…read morehorrible (it's like they get one of each size) and my size is regularly gone!! I can not tell you how many times (minimum of 6 now) I have left the store (no buzzers going off) only to find that there is a security tag still on the item I have purchased. I do not want to be mean BUT HOW HARD IS IT TO CHECK EACH ITEM FOR A STINKIN SECURITY SENSOR...ugh I am so tired of this! From jeans, shirts, coats, baby clothes & now shoes.

This is the most bootleg Burlington I have ever entered. They barely even have clothes here. It is…read morebad enough, you have to rummage through clothes at a good Burlington, but here you have to walk over merchandise that was previously thrown on the floor. Half the store was empty. Oh, and did I forget to mention, two yankee candles had cracked glass. YUCK.

I've been shopping here over 13 years. More like 15. It's not like it used to be. Prices are far…read moretoo high anymore, and they hardly carry anything worth buying. I used to be able to go get skirts and dresses in junior sizes, but not anymore. It's all women's, and nothing is really cute. It's all about crop tops and leggings. I can't wear that to work! They started going downhill when they got rid of their awesome shoe collection. It was nothing for me to drop $200 every couple of months on shoes in that place. The selection is horrible now, and they don't carry even a quarter of what they did. I'll stick with Ross and TJ maxx.

T Mobile was professional, helpful, and solved my father in law's phone problems…read more Barnes & Noble was a wonderful place to wait. H&M as well as Old Navy were having wonderful sales!

An eclectic mix of stores, lots of potential, but I left after my first visit feeling the doom and…read moregloom. JC Penney is all but gone with the ground level resembling little more than a shell of what it must have looked like in its heyday, with a few odds and ends strewn about the edges and corners of the big open room with stickers and signs that scream "EVERYTHING MUST GO," "80% OFF," etc. I ended up here to get a uniform for my job, and how fortunate that there's a specialty scrubs store! There's Five Guys and K&W Cafeteria in one corner of the mall, and various speciality stores in between with JC on the other end. With a taekwondo club, arts & crafts shop, and Belk, I found that the few stores remaining in the space could be quite useful to a lot of people, including myself. I'm not sure about the future of the mall, but I hope it somehow continues to provide for the area residents.