Been participating in grocery pick up for a while now there are certainly a varying personalities helping you load and get your order out on time. But who can beat not only punctuality but also a personable demeanor, friendly attitude and efficient work ethic Walmart employee Hugo definitely gets my vote. I couldn't have spent more than 7minutes, I parked and checked in when my groceries were ready and Hugo was rolling them towards my vehicle, loaded up and then on my way. In hot summer weather and with a baby in tow the friendliness and quick come and go set up of the grocery pick up at Walmart is a huge help. Thanks Walmart. Would have gone for a 5 star but sometimes shelves do need serious help getting restocked in store. read more

I put in my pickup order in the EARLY afternoon. I arrived on time, early in my pickup window, and the order STILL was not ready. I parked and waited for over an hour. The waiting lot was full of patrons waiting longer than I had been. I could have gone inside and finished this in less time. The WHOLE POINT is efficiency and convenience. This is a joke. Wal-Mart is a MULTI-Billion-dollar firm. Your cheap corporate penny pinchers can improve this and still be rich. Don't use Covid as your excuse, and don't blame your employees---they don't get to make the big decisions. THIS IS A PROBLEM ON TOP. read more

Is any one managing this store? I have been calling this store trying to speak to a manager about cancelled grocery deliveries for 2 days the calls are just ringing out. No one is answering. Do you have drivers? If not don't have us waiting all day and night for food deliveries that will never come. Tell us you or unable to deliver at this time so we can make other arrangements. This is no way to treat customers. read more

Looking back at my reviews, I rarely leave negative feed back because often times businesses are misrepresented because people often only review when negative experiences occur. THIS IS NOT ONE OF THOSE CIRCUMSTANCES. In fact, I don't think another negative review would make much of a difference for this store because Walmart will always have its clientele. I've given this Walmart multiple chance, but I absolutely cannot shop at this store ever again, and very likely at Walmart again for that matter. The final straw for me was when I went to the store to buy an item that was on sale. As my item was scanned, an employee said that she would have to contact the manager because it was "too cheap". Eventually 5 store employees that included 2 managers were hovered around me and stated they would not honor the price despite it being online and scanning correctly. I call corporate office in their presence who reached out to the manager. The manager however had "the final say" because it's "his store" and ultimately decided to decline the sale for absolutely no reasoning. The manner in which the staff spoke to me was rude and condescending, while I was treated as if I was trying to steal something from their location. As opposed wasting anymore energy with these individuals, I've just elected to just take my spending elsewhere. TLDR: staff members at this store have "the right" to identify you as someone they won't sell to with absolutely no explanation. read more

I was treated like a criminal over an issue with their self check out register. I was having issues with ringing up pants, i asked associate for help she came cleared it and i continued. As I'm walking out i get stopped searched, taken to the back room to look at my receipts. Everything was on the receipt the only issue were those pants and i guess some meat that didn't ring up. They took my ID, and wanted to take pictures of me and said i wasn't allowed to return to their ghetto ass store. I've never been so humiliated in my life! read more

Going into this Walmart today was a reminder of why I hate going to Walmart's in certain areas. The employees are absolutely clueless. Never seen such a large group of lazy people moving at a snails pace. This Walmart has turned into the Walmart that is off of 190th & Normandie (look it up) . read more

Purchased a Christmas tree. There were no displays and the item did not match the photograph at all. It was very poor quality. I went to return it the next day but Walmart won't accept any returns. I initiated the return online when then Instructed me to drop it off in store by a specific date. Walmart won't even accept the drop off. This is terribly inconvenient. Knowing this policy, I would not have made any in store purchases read more

This place is disgusting ... and every time I come here the restrooms are always a mess , there are no seat covers , no toilet paper , and I almost slipped on water (I hope it's water ) in the women's restroom . It's like they've given up on cleaning ... what a shame ... read more

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After notification that our groceries were ready, we waited 3 and a half hours to get them! 30 cars waiting for groceries and 2 boys to load them. They loaded at about 1 car per 10 minutes! Slowly, no hustle, talked with people before heading back for another load. We won't be doing this again! Instacart here we come! We would have canceled order but phone number on signs had full voicemail and no one answered the store number. Customers were so mad! I wonder if the manager knows what a mess he's got? read more

The worst location to pick up "express orders"!!! No one is assigned in the front to check in, asked 3 associates if they can get someone to help me and no one came. I'm walking around to get assistance as a doordash driver for them to tell me after 30 mins to go to "pick up" when it was closed and lights off at arrival. This Walmart need to become more organized!! read more

just moved to mo val and this is the closest walmart to me.....man I get it, this isn't orange county but god dammit (forgive me lord for using your name is vein) this is by far the WORST WALMART ever been to.....the one in Anaheim I thought was bad, man, this walmart makes the one in Anaheim look like a Gucci store rude ass people....I get it, working retail especially at a store like walmart SUCKS, I get it, but damn man don't let it out on us Plus, who the hell locks up DOG LEASHES.......FREAKING DOG LEASHES!!!! like wtf? DOG LEASHES!!!!! I was waiting for 15 minutes pushing that stupid ass button waiting for someone to assist me, at the end I said screw this, left and bought on at target....few bucks more but my time is valuable........ DOG LEASHES.....I cant believe it I guess people really out stealing dog leashes I get it....I get why some items are locked up....inventory checks tell you which items are stolen most and need to be locked up, makes sense.....but DOG LEASHES?????? DOG LEASHES??????? DOG FUCKING LEASHES that is all read more

My experience with this Walmart was great except for the long wait in line. I came to Walmart with about the same expectations one has of going to McDonald's. I got good customer service in that an employee escorted me to the product I was looking for. The store was clean enough for my needs. The only down thing I had was a long wait in line. I am sure that the head office decided to keep just enough people working the cashier positions to save them money even if it does not save us time. read more

Terrible phone customer services I been passed around 3 times for a good 5-10 minutes & no one helped me.

I go to return something tonight and nobody even acknowledge that I was standing there and two managers were walking back-and-forth right in front of my face and then I went to go and purchase something and the employee at the register needed a managers help and she shrugged her shoulders and couldn't be bothered so she sent another manager over and I guess she couldn't be bothered either she couldn't even say hi or smile or anything or say or sorry or anything this is the worst Walmart I have ever been to you do you really have that much of a miserable life you cannot even say hi to somebody? And your a Manager? I'm sorry you're stuck in your measurable job and you have to help customers but I seriously think the store needs some help and some sweeping of their employees BTW I was there on a Wednesday night I think I'll just stay at target for now on read more

I'm giving two stars because this is a big Walmart that has a pretty good selection of groceries along with the regular stuff Walmart usually carries. Let me first say I know going into Walmart it's not going to be some marvelous experience but today's visit was pretty annoying. I had no problems today until I was actually in line at the cashier to pay for my stuff. The cashier was a guy named Francis, he didn't acknowledge me when he started ringing up my stuff which I guess I could care less but he also didn't ask if I wanted bags and he just started piling all of my groceries onto the small little space where they have a turnstile for grocery bags. I asked him if he could put my stuff into bags except for the big stuff. He didn't respond but just started putting everything into bags including things tht were already in bags ( a huge bag of apples and a bag of oranges). I told him I didn't need a bag for the big things tht were already in bags and he didn't say a word to me yet again and now he completely stopped giving me bags. I then noticed he had ear buds in and I could hear him saying something like he was having a private phone conversation while working the register, I found this whole situation to just be plain out rude. I have never had an issue at another store while buying groceries and asking for small things to go in a bag and big things I could just put into the cart, I seriously did not understand what this dudes problem was. read more

The worst in return. I hate that store. Why I cannot return and get store credit!! Verry bad. I was able to do the return to other walmart!!

They now have a Build-A-Bear inside of Walmart and my review is for the ladies that work there. We went into the store a couple nights ago when they were almost closing and Sarah let us stay to look around and did a Pokémon search around the store with my son. She even gave him a free poster with the search! We went back today and bought two animals and Sarah helped both of my kids to have a special experience! read more

Called twice and was hung up on both times. Someone answers and acts like they are about to speak and just hangs up. Bad customer service.

I am not from around the area, but I needed to stop into Walmart to pick up a few things on the way to my destination. I first used the men's room and for a men's room it was pretty bad. There was no toilet paper, and the gentleman that left the stall before me left it in a crappy disarray. I needed to get some small terra-cotta pots and I was pointed in the direction of the garden center, the garden center was about 1/10th the size of other garden centers and other Walmarts. My girlfriend and I had to go out of the garden center and into the aisles to find the terra-cotta pots. This was the worst Walmart I have ever been to. read more

Avoid at all costs. None of the workers care about customer service, stores always a mess, online pickup is a nightmare. Save yourselves a headache and go two blocks down the street, read more

All I wanted was to get in contact with someone, anyone, to ask about the availability of a product. I don't live very close to any Walmarts, so I figured I could call and ask before driving all the way over there just to find out they don't have what I need. I called two Walmarts, this one and the one on Van Buren, and neither ever answered. I called Van Buren first and waited as the phone rang for about 3 minutes. I figured maybe that line was busy so I called another department, and another, and another etc. Of course no one ever answered from any of these departments and for each one I waited at least 5 minutes while the phone rang hoping someone would finally pick up. And I called each department at least 3 times, so in total I called one store at least 21 times and waited over an hour and a half collectively for someone to answer. Trying to remain positive and assuming that the whole store was either very busy or having phone problems, I tried calling this store instead. But of course, it was the exact same story. After two hours of just trying to get someone to pick up, I gave up. I'll unfortunately have to order my item online from target because they at least answered and told me they didn't have it in stock. This is extremely upsetting because I need this item today and won't be getting it for a week. There may have been a chance that I could have gotten what I needed today from Walmart if someone ever answered, but no one ever did. I understand from the very low reviews of this store that there's no point in ever trying to buy from this Walmart again. Absolutely terrible and unsatisfying customer experienca read more

Yeeeeeesh! Sooooo many associates working, yet the last 4 times I've been here it's taken over 20 minutes to get to a check stand. Poor customer service. I think I'm going to just suck up the .50 I'm saving here and there and just head to Target for my shopping. C'mon management... Step up your game read more

I'm not happy we ordered 2 bikes from u on Monday it said it will be here on Wednesday we got a text saying it's on its way will be delivered at 8pm nothing everyday we get a text saying it's coming from Wednesday it's Friday nothing don't promise if u can't deliver makes me wonder if we will I buy from u again read more

I was buying some things on the app and it didn't go through so I left it but it charged me two times and when I called customer service the bitch hung up on me read more

This is the worst WalMart I've ever been to. The staff is not helpful at all (in fact, several times as I was walking the aisles, an employee would cut me off), the store is way too crowded, and they have already replaced fall decorations with Christmas & New Years. Very disappointed and frustrated with this place. read more

The only decent thing about Walmart in general is their prices. Very poor customer service and chaos all over the store.

Went to Walmart yesterday to get baby formula, asked an associate in the cereal aisle for help he said he would page someone, no one came yet multiple associates passed by without asking if i needed help. I asked multiple associates for help and all said " i can't help i only do online orders or stock" didn't even go out of their way to get someone. I spent 35 min until i went to the fitting room and finally got help from the lady manning the fitting room. Walmart needs to re train associates to provide customer service read more

Hate it here! Employees and customers can be so rude, it's always crowded. The aisles are small and makes it even more crowded.

If I can leave negative stars I would I don't mind the lol extra at target because this Walmart complete garbage first of I called to check if they sell ammo and they transferred me to sporting good's at least 7 times so I hung up. I show up and they do sell it but they out of stock the customer service here is very low quality don't recommend coming here read more

Their optometry office was horrible. Jerry who I dealt with never returned my old lenses back to me. They were over $150.00 just lense. It was so convenient for him to not give it back to me. My new lens are very poor quality. I will not be returning to this place, i am deeply sadden that I gave them the first chance.... read more

Walmart - Grocery Near Me - Riverside, California

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Place is always full staff is ahhh on the upside very inexpensive wish there where more registers open when going to check out

Tried ordering a big amount of food for a party guy was so rude told me needed 24 hours in advance dismissing me like he had better things to do spent the $300 on chicken somewhere else sorry wasnt enough business for ya read more

Their pick up service is horrible!!! They over lap pick up times so you have to wait a while for them to come to your car, some waits as long as 25minutes. If you want fast pick go to target their wait time is only 2mins long.. read more

I see a lot of negative reviews but besides a parking lot that's alil dirty this Walmart is the biggest Walmart I've been to, with all that room comes a lot more product you just won't find at your everyday neighborhood Walmart everything every other Walmart has, and some! read more

usually i dont always write yelp review but man this place sucks, the service is horrible. no one would help me get the game i wanted . i asked a girl but she said shes not on the clock and ended up chatting with her co workers. liek bitch all u need to do is get the fucking key n give me the fuckign game now u ruin my day and im writing this fucking yelp review with yo lazyass read more

Placed my order with the available time slot of 3.00-4:00 pm 12/16/20. Was notified at 3:00 it was delayed. No problem. Has happened before. Arrived at store about 3:15. Understood it was delayed but figured I would wait. 2 hours 15 min later was advised STILL not ready and I was looking at another couple of hours. I could have gone into the store and done the shopping a few times by then. Was told I could pick it up 12/17 once it was completed. Finally received a text at 6:45pm (for my 3-4 time slot) that my order was ready. Came to the store in the am on 12/17. After multiple attempts (12 to be exact.... with no answer and no voice mail) to call the number posted to check in, I was told it would be another hour. That it is first come first served. WHAT!!! No.. not when I had a time slot for YESTERDAY. I can appreciate how busy everyone is this time of year. If they could not fulfill the order at the time slot they had available, then DONT HAVE THE TIME SLOT AVAILABLE. So, I have waited a sum total of over 4 hours for an order I could have gone into the store and shopped for myself about 5 times now. This is not a convenience for customers. It is a waste of time. read more

Avoid this store like the plague! I should've checked the Yelp reviews before placing a pickup order. Just moved to riverside and unfortunately this is the closest store to us, we used to order Walmart pickup at our previous home and it was always quick, however doesn't seem like this store will ever be like that. I arrived 15 mins after being told my order was ready. Upon pulling up, all the spots were taken (15+) NEVER SEEN THAT! Kinda concerning because I figured all of those people had been waiting awhile. They also were all outside their cars, probably trying to flag someone down since they were waiting so long. A spot finally opened up so I checked in and waited 45+ mins. This kid came out 3x to ask for my name for my order so he could go get it (kept forgetting my name by the time he got back to the store I guess??)...I saw him come out multiple times empty handed and speaking to other customers, probably listening to their complaints. I finally figured I'd call to see if someone else was going to help. The woman who answered the phone immediately said "we're not dispatching anymore orders, we have minor employees that we have to send home and can't keep here any longer" HOW IS THAT MY PROBLEM? Are your employees that incompetent and can't schedule ADULTS for the late shift so you can actually keep your scheduled pick up times?? My scheduled pickup time was 7-8, so why the effff are ALL the employees under age for that shift when you must send them home at that time? And have no one to cover or pickup where they left off? Completely ridiculous!!! Then she says they're opening back up tomorrow morning because their system is down. But yet she was able to cancel my order without an issue after I waited an hour. Sounds like this store just doesn't want to work. And use any excuse to get out of doing any work (system down, no employees, etc.) I was so upset because I had to call to find out that they weren't going to fulfill my order. Had I not called, I probably would've been waiting out there for another hour. I'm seriously so shocked at how bad the service is here and how incompetent these people are. NEVER GOING BACK! Will be doing Target pickup for now on, sorry Walmart, you just lost another customer (probably atleast 15 seeing all the people upset as we all left without our orders after waiting hours) Oh and I reached out to customer care on their website And all they had to say was they'd reach out to the store manager. Lol such a joke. We sat on the phone for 45 mins trying to call the store to speak with a manager, no one answers! read more

Last night I pick up a mirror , I ordered offline. I pick up the mirror. I then decide to pick up lunch. I get in line to pay for my lunch! The cashier Linda ask me after she scanned my lunch items what about the mirror? I go I paid for the mirror, and it's a pick up from the internet. She go well where is your receipt ? I go excuse me? I could not believe it. There is a big tag on the mirror that says my last name on it. She go Hold it up to the camera ! By this time I'm offended and mad. Why would I get in line to spend 6 dollars on food and not pay for a mirror. She act like she is security! Walmart y'all have to do better! To be accused of theft is disgusting! I am a nurse, why would I risk my nursing license over a $25 mirror! Linda sweetheart get it together! Walmart train your employees proper technique! So since I would not show her my receipt after I paid for my lunch she sat the receipt down and did not put it my hand! So disrespectful! read more

Ordered groceries for pickup early in the morning yesterday for pickup at 6pm yesterday and had to wait for 2 hrs to get my order. Waited from 6pm to 8pm. Only had one guy bringing out groceries and 2 other employees writing down names for orders and were extremely rude when asked why the orders were taking so long. Very horrible experience. read more

Checking out of here is like slow motion death. You can easily spend 30 mins in a check out line for just two customers in front of you.