Walmart employee misconduct Employee Giselle at register 2 on 7-3-2020 at approximately 1814 hrs was observed flirting and handing another unknown male a phone back and then left and had another associate by the name of Morgan rung us up needs to be reported to Human Resources and appropriate management. This is unacceptable behavior not only of the involved employees but hurts the image of the company. read more

If i could give them a negative star I would. Bought a big item. And asked a worker for a cart. But they never showed up with a cart but then told me they will find me a cart again. I waited too long so I dragged it all the way out the store while the workers just watched me. read more

Worst walmart ever, employees talking about party, had to interupt them, then refused to see if they had a product. Very few customers, lots of "employees". read more

Found what I needed, however I had to press the assistance button several times and then flag someone down to open the case. That person grabbed a damaged box and handed it to me. I asked for one that was not so beaten up. Rolling eyes and sigh later I was handed a different box and told "there's nothing wrong with the first one". I explained it was not for me and the person I was buying it for would not appreciate a damaged box. I stated I was not trying to be difficult when she asked " does this meet your standards?". Oh I am sorry for being a customer and asking for help while you are working. read more

I purchased a box of coffee then remembered I should only drink decaf so returned the next day to exchange. The person at the door said Redlands was not accepting returns but other walmart stores were. I drove to Colton where the checker was very polite and helpful. read more

I visited my local Walmart today... A store that is often sort of... So-so. These are huge stores with great prices, drawing in all sorts of interesting characters as shoppers! I honestly don't expect a fancy froufrou experience. Today I was happily surprised by super service and great attitudes at every turn. Every employee seem to be in a good mood, trying to be helpful. I must've had eight people reach out to ask if I needed help. Two or three people that I did deal with were great. I saw a real effort, and I had a great visit. Cheers read more

So today I went in for a oil change and after being there for 30 minutes a technician came in and asked where I got my last oil change ? My response here at this same Walmart I said why he said because I'm having a hard time taking off the part to change the oil , and saying O I thought maybe someone took your car somewhere else . I said no each time I get an oil change it's at this same location and never had a problem . After another 20 minutes another technician came out and said were not going to be able to perform the oil change due to it being so tight that we're afraid it might break and you be leaving in a tow truck . Then blaming me for them not being able to loosen the part . And advising I take it where they have the part just in case it broke . In reality it was there fault for over tightening on my previous oil change read more

I wanted to go to the check out by the garden center but could not find the cashier. I saw the short woman outside (Rosita), who was on her cell phone, so I went up to her but she totally ignored me. Every question I asked she would not answer and would not look at me. This is not what customers want to experience when they need help. She needs to be put in the back away from the public. read more

I should know better, I dread coming to Redlands Walmart. I thought, maybe today they will prove me wrong, but no, customer service still sucks here. Waited for spray paint for over 10 minutes saw three associates walk by and nothing. I'm leaving the store with as much spray paint as I came in with. Still no help. I have to give a star rating in order to post, but I would say negative star on customer service if I could. read more

replaced a car battery less than a year ago. battery wil not now hold a charge and after a jump and while charging from the alternator the battery emits an oily discharge that smells like rotten eggs. holds charge for ten or fifteen minutes then nothing...walmart equipment says the battery is good and will not honor the warranty. don't buy a battery from walmart read more

Pathetic manager couldn't even talk to me on the phone. Should be demoted back to a store associate since her head has gotten too big to feel like customer service shouldn't be delivered. Walmart wants to take my money but not give it back as I got charged for something I didn't even buy that the cashier added to my receipt I ended up seeing it a day later. read more

I shop here relatively often and it seems like there is never an employee to be found when you need something. I can't tell you how many times I've wandered around in various sections looking for somebody to help me with things. When I do find somebody, they tell me they will send somebody and then I wait forever and nobody comes. Seems like the cosmetics are ALWAYS unstocked until recently when they put everything behind lock and key. I understand this department has a LOT of theft, but I waited almost half an hour after pressing the button for assistance and then wandered nearby to see if I could find ANYBODY to help me in order to purchase my item. I heard Walmart has lost millions in the cosmetics department due to theft and damage of product, but if they keep this up they're going to lose the same amount due to nobody being able to buy it! read more

Went to the store today and had the worst customer service ever the lady at the cash register was really snotty she didn't give me a receipt and Of coarse before I leave they stop me at the door asking for my receipt I told them that the Cashier lady didn't give me my Receipt and she was pure rude. when she handed me my money she just let it drop onto the counter , not my hand that was reached out , but the counter she didn't say sorry or have a good day . nothing. just dropped it and rolled her eyes. I don't understand if you're going to work for customer service you should have good customer Service and Walmart should stop hiring snobby people . I'm good with This Walmart . I'll drive a few extra miles to a target . read more

I hate this Walmart. Everything is self checkout. Maybe one actual person working at a register. Last time I was there, literally all the cosmetics were locked up. Then I had to wait an agonizingly long time for an employee to get a mascara out for me. They lock your makeup in a special stupid plastic box like you are carrying the codes to the nukes and you take that to the register. All for a damn mascara. Nope. read more

I give a 1 star bc i had to give a star to leave a review. I went in to get my online order this evening. And when i walked up to customer service and asked where I should go. The two employees stood there and kinda laughed at me and the young man said were closed and they are to. So i walked to the baby department to grab and item i needed for my baby. And of course the shelves are ransacked with nothing there. So I walked back up to customer service to ask them what time they open and close those specific departments. The manager by the name of Secoro rudely responded "Maybe you should go look that up online." And walked away.... SO DAMN RUDE. WHAT IN THE ACTUAL FUCK!? read more

In a pinch I got an oil change here. When I got my vehicle back my check engine light was on. I should have complained to the store right then......but I had to get to my next appointment. Once I got back to my garage I check the code and it said the distributor system was not working and possible back Knock Sensor. Looked at the Knock Sensor.....which is within 5 inches of the oil filter.......the wire was ripped out of the bolt. I was able to solder it back on and all is good now. However, not everyone has mechanical skills and it could have cost quite a bit for a garage to look at it. I learned my lesson......I'll be doing my oil changes myself as I always do. read more

Prices are low and so is the service They have a wide variety and carrier major name brands read more

Who approved this horrible establishment in my city? Seriously, I thought Redlands was a great city.... which it is, but this Walmart brings down the property value. 1. When they stopped operating 24/7 they ruined my life. Id come here at 3am to avoid the..... undesirables. 2. Their auto department sucks a$$. 3. Why aren't they EVER fully stocked? EVER! 4. Why do the customer always look dirty, ghetto, trashy and funky? Id rather pay more and go to Target. read more

I've never really cared for this Walmart. Last night they were stocking there which always disrupts things. A clerk was stocking the vitamin isle and her cart was blocking the aisle. I asked her if it was all right if I moved the cart. She frowned at me and mumbled something and I moved the cart myself. My hand is sore from that. It was a heavy cart. Then in the food section I saw a giant cockroach crawling on the floor! read more

Let's get something straight right at the beginning. I really do not like Wal-marts. It feels like they don't try because they are usually the only game in town. Always crowded, no parking, and I think the place irritates people because everyone shopping there looks like they are in a sour mood. I prefer Target (better lighting, the employees seem to be happier, looks clean) but no matter where I am living, Wal-mart always seem to be closer to me. I mean a lot closer, where a Target would be going out of my way. I try to avoid Wal-mart whenever I can, but really what other options do you have? I mean you have specialized options... When I want a TV I go to Best Buy. If I want games or gaming systems I will go to GameStop, or Best Buy. When I want groceries I am going Vons, Stater Bros., any other place then here. But sometimes you still see yourself coming back to Wal-mart, and you hate yourself for it. Kind of like that girlfriend you broke up with and you have other chicks you hang out with, each that does something you like... but your ex, she isn't great at anything but can do everything. I guess that is Wal-mart. Sometimes when you don't even realize that you are walking around shopping there and when you get in to the check out you start looking around wondering how the heck did you get here!! I really don't like Wal-mart, and I don't care for this one. But it wouldn't be justified for me to give it 1 star when I always find myself shopping here for no apparent reason. read more

I recently got an oil change after 1hr 30min. The young kid Austin without a uniform wearing street clothes pulled my car out of the garage as normal, and then sped quickly into a stall stepping on the brakes hard to stop. As I paid my bill I went to drive off, I noticed he didn't turn my maintenance light off. I pulled back up to the garage to let him know, well there we have it. It'll be a few minutes. So he continued to put air into the tires of another car. I'm waiting, so I took off. Not professional at all. Get it together Austin!!!!! Make sure the car is completely serviced before handing it over to the customer... read more

Bad experience and not going to any Walmart at all. I purchase a $80.00 CHI Iron Saturday 8/4/18, opened it Sunday Night and to my surprise it was a Con-Air steamer. I tried returning it but they thought I had tampered with it and didn't believe me. They said it had " a spider" wired around the box so one had possible tampered with. If I wanted to buy a steamer, I would have. Could not returned it, could not exchange it and won't ever again buy something at Walmart. I never lost my temper, never was disrespectful but lesson learned, OPEN the box people, make sure, you are getting what you are paying for . read more

This Walmart has THE most difficult parking situation I have ever experienced. There are probably 50 handicapped spots and I've never seen even half of them filled at one time. They also rely almost completely on self checkout which I am totally against and I normally have to wait at least 5 minutes in line because they only have one or at most 2 actual registers open at a time. Shopping here is DIFFICULT! read more

Horrible employee named Marianne @ the Redlands Blvd. site !! As I'm being assisted by anothrr employee, another one walks up, Marianne was her name, and Marianne rudely interrupted our conversation. She looked at me as if I could wait. So, I waited about 30 seconds. Then I tried to interrupt Marianne, but she's obviously more rude than I am. She raised her voice and talked over me. Finally, I waved my hand a bit, trying to get their attention, no luck. So, I waved good bye to Marianne. She lacks beginning customer service skills, she never even noticed how rude she is. And, that's why Marianne works at Walmart! read more

My item was on clearance for 87 cents and rang up for $2.97, sadly I did not see this until I got home. Also unfortunate, is the long (understaffed) customer service line that is not worth waiting in line for $2.10. Another disappointing experience at this location... read more

This Walmart is completely under staffed. We came in today to get fishing licenses and we waited in the outdoor/fishing area for about 10 minutes for someone to come. I then walked up to the front and asked if we could get someone paged to go back there and after another 15 minutes no one came. We asked the tire services ladies twice and one said "I can't do it, she has to" but no one came. My dad tried to call the store to speak to a manager and he kept getting transferred to different departments so he hung up. We decided to leave and take our business elsewhere. Costumer service here is awful and I would advise going to another location. read more

Dirtiest Wal-Mart I've had to shop at. Please get it cleaned up! I enjoy the deals, but the merchandise options are slim

EXTREMELY FRUSTRATING. When I tried to call to inquire if they had a particular item, the worker picked up the phone and hung up without answering! The workers here are so incompetent, make you wait forever, don't check their work, then charge you more for their incompetencies. Spent 33% more because I was so damn tired of waiting and I had cold items in the car! read more

DO NOT come here if you need anything that is held in a locked container. LITerally had me waiting two hours for a dang can of spray paint.

The staff at the Walmart Pharmacy (Redlands, CA) is excellent! Heather, Derek, RX Sophia (and RX Mgr Annie) and even their Store Mgr, Sam, were so nice and patient with EVERY customer they had. Super friendly and offered lots of help when there was some confusion with my prescription order. I have never had such great customer service! Thank you and I hope they see this comment post. Thank you to this staff :) read more

So ghetto and gross! I came in here to pick up my prescription and guess what. There was no where there to serve me. As if I wasn't having a bad day already because I had just found out that FOX canceled my favorite TV show. I decided to do some shopping and to come back later. I walked into the hair product aisle to get Head and Shoulders for my dandruff and there was vomit EVERYWHERE!! *vomit emoji* SO HORRIBLE and no one cleaned it up. They did have my favorite cheese and cheddar crackers which I usually can't find anywhere but Walmart had them!! *thumb up* read more

Employees are extremely rude and never want to help. I had to return a child's bike that I did not realize had a flat tire when I purchased. The only person to help with the bikes was the man in the auto zone who could not leave his post. The only other bike in the size I needed also had a flat tire. So I was just going to return the bike but unfortunately I did not have my receipt (my fault). Cashier told me a manager can look it up for me "ok great". Manager says I need to know the exact time and date. I looked up my bank and found the date and dollar amount but how on earth am I supposed to know the exact time???? She did not want to help at all I ended up just returning without a receipt, now I'm stuck with a merchandise credit for somewhere I really don't want to return too read more

Easy Walmart...has a little bit of everything. Found what we were shopping for and then some. A bit of a sketchy part of town- Walmart security everywhere. Appreciate self check out speed/quantity of aisles. read more

Needed something and was in the area, out front is a big "Impeach Trump" set up for signatures. Decided to go elsewhere because no matter your political affiliation, this is not acceptable in a business that wants customers from all sides. Very out of place. I choose to go elsewhere! Obviously the manager had to approve this. read more

I went in looking for shoes, and the first thing I noticed was how small their shoe department was, all squished into a little corner. However, I found exactly what I was looking for (brown flats), which I hadn't been able to find at Kmart or Payless! I had found some at Target, but they hurt my heel. These ones were so comfortable and were only $10! The checkout process was quick, and there was no line (I used the registers by the garden area entrance/exit). read more

This Walmart is a LIE. McDonald's menu says "serves breakfast all day" hell no they are lying! I tried ordering breakfast at 11 am, and they told me they stopped at 9! And then I am 25 yrs old and I tried buying alcohol for MYSELF, and because I had a few friends with me..LAURA the employee claimed she had to see every single persons ID. I AM PURCHASING IT FOR MYSELF! This is the very first time this has ever happened to me, and at Walmart? Don't come here pls read more

I always had walmart on the top of my list but after the experience i went thru today and far most treated the way i was treated by a assistant manager "Christian " i will stay as far away from that store as possible.. Maybe before making someone an assistant manager they should get trained on good customer service skills and how to talk to customers and reminding them that they should never assume something and be so stern about it because they could be wrong about it and as managment you should be better then that.. I myself having a husband in management in retail know that you never do that to a customer especially in managment position. ur suppost to be a role model for ur store associates especially when it comes to customer service. read more

Truly the worst Walmart ever. My girlfriend and I went 5 minutes before closing to get our kid a gift for his birthday tomorrow and we new what we needed and we were going to make it so fast to go in, the reason why we didn't go earlier in the day is because my girlfriend got extremely sick and couldn't get out of bed but she really wanted to go get his gift so we could really surprise him in the morning when he woke up. As we approached the door the security guard told us very rudely there was only one minute until closing (not true there was 5) and told us there was no way of getting in because management said they are now not letting anyone in before closing; but why when they literally are open until 12!! It makes no sense and we tried to explain to her that we needed to grab a gift for our son for his 10th birthday and she was EXTREMELY rude and disrespectful to us about the whole situation, she was hostile right of the bat. read more

This Wal-Mart has maybe only two nice Associates that I talk to when I come in. The rest of the wal-mart employees are rude non friendly an always seem to have a bad day with attitude. Don't shop when they are stocking merchandise because they will never move out of your way or ask if need help! Shame on Wal-mart for not training their Accociates to better workers, everyone has a bad day, just don't treat others poorly in the work place and especially with the public! read more

Do not come here. The store is disorganized. The staff are slow and lazy. Items are always out or scattered. The scan machines run out of cash and make you wait forever to get you change back. I don't know how anyone can shop here for anything with quality. The staff lacks quality. read more