This Walgreens is always clean and stocked whenever I visit every now and then! It is located in a…read moregreat location in Utica, at the corner of happy and healthy. No complaints with pharmacy. They have kind and knowledgeable pharmacists. They helped me twice with receiving my medications speedily and got it ready within 30 minutes. Weekly ad coupons are great but even better with the paperless coupon in my balance rewards card. Make sure you sign up for it for additional discounts and points!

One star only because a rating is required. This is the worst Walgreens I have dealt with. The…read morestaff are rude, calls go unanswered, and when someone does answer, you're left on hold indefinitely. They tell you your refill is in progress, only to notify you that it's out of stock right before it's supposed to be ready. The poor communication and unreliable service make getting a prescription filled unnecessarily frustrating.

Seems like the manager or employee were not able to go beyond their basic employment duties. Not…read moremean just not terrible helpful.

Best-Rite Aid in town! The cashiers are friendly and helpful; the store is well stocked and clean…read more I usually buy beauty products, hair stuff like anti-frizz, fill prescripts, or if I happen to be on a walk, I might stop in and buy a water. I love that there are GNC products available as I am a fitness freak. The only thing that sucks are people who holdup the line occasionally for whatever their reasons are.

Dirty, overpriced, Rude terrible customer service and always closes earlier than posted signs…read more Suppose to close 11pm get there 10:45 person locked door and was rude about it. Costing company money. Definitely recommend going somewhere else.

It's a grocery store. Expectations were not high but the store is clean, they have a good section…read moreof grocery store products, and the prices were reasonable Would definitely go back next time we're in Utica.:

If you want the staff to consistently confuse your medications, give you the wrong date for when…read moreyou can pick up your meds or just leave your on hold for 15 min plus, you've found your pharmacy! Go any where else.

I don't think it is as bad as you might assume from the posts here. Pharmacies make 99% of their…read moremoney from the pharmacy itself, Rite Aid and CVS and such use that big store, just as the carrot to dangle in front of you to get you stopping by, in hopes you will at some point also fill your prescriptions there. Garro's doesn't have that. They have very few parking spots too... I would think that their main draw is the fact that they deliver, although I don't use this service, I believe most of their customers do.

This is the experience I had with Walgreens Store #09798 (4855 Commercial Dr, New Hartford, NY…read more13413). I stopped in while traveling to pick up a few supplements and I'm glad I chose this location. The service was genuinely excellent. Aly (shift lead) and Justin (manager-in-training) were professional, patient, and proactive from start to finish. I was trying to figure out how to use my Walgreens Cash rewards, and they walked me through it step-by-step with zero attitude, even though it required extra verification and a couple extra taps on the register. Despite limited staffing at the front, they kept everything moving smoothly and stayed calm the whole time. It felt very old-school in the best way, disciplined, competent, and well-run like a good operational military team. Shout-out to Aly and Justin for solid, capable service. This is exactly how a store should be run. Highly recommend.

For the last 6-8 months my prescriptions that I get every month are either on back order or have…read morehalf scripts available.... And THATS HALF THE PROBLEM!!!! When a script is due to be refilled they never have it ready until I am out of meds up to 7 days past the due date which means I go without my meds!!! I need my blood pressure meds and not having them when I NEED them increases my blood pressure!!! I'm sure they don't want me to have a medical emergency due to their inept service!!! Get with the fucking program Walgreens!! And stop with the bullshit excuses!! And it's not just this particular store!! I've heard the same things from other stores in the area complaining about the same issue!! This is unacceptable!!!!

This Walmart location shuts down all Internet access. I routinely use the Walmart app inside of…read moreWalmart stores to locate items I'm looking for. Mounted on each shelf in front of every item is a price along with a QR code. Today, I had a feeling that the items in the shelf were not in the right place and since there was no SKU on the price marker l tried to scan the QR code. Of course without Internet access it didn't work. To me it seems like for Walmart the benefits of allowing Internet access for customer convenience outweigh the chance that customers will do comparison pricing with other stores. That is the only reason I can think of for completely disabling access.

This is the worst Walmart I have ever had the displeasure of visiting by an order of magnitude…read more They won't even honor their own return policies for products they manufacture without calling the corporate escalations number. Rude employees who yell at you when asking about a product being in stock. Almost every cash register is turned off even during peak business hours and with long lines. I think Shaq has a better chance of hitting a free throw than receiving an error free delivery. Many of my favorite staples are also no longer being stocked here as well despite abundant availability in other locations. Hopefully the length of this review will also help clearly illustrate the intense feeling of frustration I've been experiencing recently shopping here.

The drive thru is the WORST! Even McDonald's tells you to pull up of order not ready. Not here…read morethey let the people sit and wait. Dr calls in prescription, 2 hrs later sorry not ready. It guaranteed at 530 pm (it was 4), then asks want to wait. Wtf, I didn't get a text telling me there was guaranteed time. Dread every time I have to go there. Would go to rite aid if they had drive thru.

I have been trying to call this pharmacy as i need to fax scripts for my meds as my insurance plan…read morehas changed... on hold forever, and when they answer, rude people and dont make time to listen, put u on hold again... Scary i have to go there

I switched from Walgreens pharmacy to Parkway Drugs recently. So far, I am totally impressed with…read morethe service I receive compared to other pharmacies. My prescriptions would sit for a few days without being touched at my other pharmacy. Meds that I needed immediately were always out of stock. The employees were quite rude, and I attribute that to them being overworked. At Patkway my prescriptions are filled immediately, I'm able to have them delivered to my door. The employees are extremely friendly and helpful, and that includes the pharmacists. I am very happy that I have made this change and would highly recommend using this pharmacy. There is something to be said about Shopping local!

I wanted to write this review, because sometimes you need to praise people for going over and above…read moretheir duties, we are in town for a hockey tournament and my sun has sports induced asthma, he pump broke and we needed to either get another one or fix this one. I called and the pharmacist named jim helped me and said come by and let me see what I can do, he resolved our situation and my sons pump is working. He is an incredible person, God Bless Him. Thank you Jim.