My mother is a current resident of this facility. Finding the right place and getting her settled…read morewas a top priority for my family this summer. After a lot of research and visits to rehabilitation centers, my sister and I were lucky enough to find Sunset. We knew from the moment we walked in, this was the place for her. The Administrator, Bob, was actually the first person we spoke to. The Admissions Consultant, whom we were scheduled to meet with, was wrapping up with something else so Bob offered to show us around. He introduced us to the therapists, nurses, and social worker. We walked through the building and outside on the beautifully maintained grounds where there was a vegetable garden, paved walkways and a gazebo. We watched a round of BINGO, one of the many activities conducted daily, along with Social Hour, Manicure Time, Art and Crafts... My mom has been there 2 months now. The facility has been short-staffed much like many of the nursing homes as of recently, but they still manage to take care of their patients, pick up the phone when I call, and respond to requests for little things that I've asked for. My e-mails are always answered and the staff is very helpful and kind. I have no issue with giving this facility a five star rating!

From the owner: Sunset Nursing and Rehabilitation Center, located in Boonville, N.Y., is a 120-bed skilled nursing…read morefacility. The facility provides 24-hour residential health services for persons who are no longer in an acute phase of illness but who continue to require frequent medical nursing observation, care and rehabilitative services. It helps chronically ill or disabled residents to continue their living experience adapted to their individual health status and personal preferences. The center also encourages functional ability in a number of areas, such as physical, emotional, mental and social. It offers intravenous therapy, respiratory therapy, wound care, postsurgical care, pain management and tracheotomy care.

This community is extraordinary. The campus consists of independent living spaces, senior housing,…read moreskilled nursing facilities, medical research facilities and dining facilities that are more like high-end restaurants than nursing home cafeterias! I had a broiled Seabass this evening with finger potatoes and roasted carrots, French onion soup and French vanilla ice cream that I would swear came out of a gourmet kitchen. There was a full bar in the Acacia Village complex with a surprising assortment of beer, wine and spirits. The residents of these various facilities seem authentically happy and there is plenty to do. I got to check out hydroponic greenhouses, a library, two different chapels, fitness centers and some historic sites in addition to a number of walking trails. I know many people here, although it is only my second time visiting. When it comes time for me to retire, I will strongly consider this magnificent facility.

From the owner: The Masonic Care Community is the center diamond in a crown of properties owned and managed by the…read moreTrustees of the Masonic Hall and Asylum Fund. The effort to build a home for Masons, their wives, widows, and orphans began in the mid-1800s. The Masonic Care Community opened its doors in May of 1893 as the Masonic Home. It was built with pride and purpose and over the years, has been a safe haven and welcome place for tens of thousands of people. Today, this first class facility is open to everyone and more than 500 elders call the Masonic Care Community home. Our beautiful 400-acre campus is close to city services and area attractions, and also offers our residents a safe and secure country setting complete with a pond, stream, woods and a variety of wildlife. Our mission is to support, nurture and educate those whose lives we touch by providing exceptional care and services with compassion and pride guided by the Masonic Principles of brotherly love, relief, truth and integrity.

I've been seeing OT, PT and nurses for a few months because of recent abdominal surgery from which…read moreI am still trying to recover. I injured my leg last night and developed a small scrape. I spoke with Cheryl in their office, begging her to send a nurse to look at it even though I saw one just two days ago. I have a hx of cellulitis in that leg, even from small wounds like that and I am a diabetic. She refused, saying "it's not a thing." Cheryl kept talking over me and refused to shut up so I hung up on her. I even swore at her, which I wish I didn't do but I am scared about what could happen to me. My next scheduled nursing visit is in 5 days. A lot can happen in 5 days. As a medical professional she should know this! The front of the folder they gave me says "Call us first. We may be able to help you avoid unplanned hospitalizations if we know you need our help." That's a big fat lie. I wouldn't recommend Centerwell Home Health to my worst enemy, even my ex-husband.

I am so happy that we chose Kindred at Home to care for my 87-year-old mom when she left the…read moreTransitional Care Unit at Upstate (Community Campus). Thanks to the dedication and skills of the nurses, physical therapists, and occupational therapist who visited my mom on a weekly basis, she is now 100% recovered. In fact, she seems stronger and more independent than before she went into the hospital in November. Best of all, she loved each and everyone of the visiting health care professionals. Also, it gave us great peace of mind to have a nurse on call 24/7. I cannot begin to express my gratitude to the health care providers at Kindred at Home and highly recommend the agency.

the emergency room to be outpatient process everything went smoothly! Doctors and nurses were…read moreawesome! Very attentive and professional! Thank you for your help!

First, I have been at Wynn Hospital as a scheduled patient and received excellent care. But this…read morereview is for the Emergency Room on a recent medical need. I collapsed and had to be brought in. The place looks great, but all the money went for show, not care. Initial greeting was good, but then just ignored. There were many problems with the visit. I was there for over 15 hours. Said just wanted to hold me for observation then changed next morning to admitting with no reason. There are plenty of doctors roaming around to poke their head in to add a consultation without doing anything. The call button in my room was not working. Tried for 45 minutes to get help to urinate, no response. Nurse said she fixed button but still did not work when needed assistance later. Someone came in and asked for info and I asked her to get nurse. Ten minutes later, nurse showed up to turn off call light and walked away. She came back 8 minutes later, she said had to go elsewhere. Could not take 2 seconds to say be back, just felt ignored. A cute mobile x-ray showed up to take a picture. Why? I don't know why and how can you take a chest x-ray with all the wires and contact stickers in the way? These were only some of the problems until I finally signed myself out "against doctor's orders". Which doctor, I don't know. One of the ones breezing in and out for the consultation fee. I would not go back to the ER except to die!

I'm always so impressed by all the great activities, people and care at St Camillus. Amassing so…read moremany great people in this community of residents and staff is a real blessing. Shout out to Katrina, Becky and Heather for working the halls. Their genuine enthusiasm to get people involved is fun to watch and participate in. However where would we be without the many caring nurses and cooks. They try their best everyday to make as many lasting moments as possible. My brother told me that he considers St Camillus his home and I was comforted by his words. God bless St Camillus!

From the owner: St. Camillus Home Care’s team of clinicians visit you in the comfort of your home to help you…read morerecover from an illness, injury, or surgery. Our goal is to help re-establish as much independence as possible freeing both you and your caregivers to regain control of your lives.

I was at The Cottages from Dec until the end of Feb. I loved the care I was given. The staff was…read moregreat and the PT dept was excellent! I went there in a wheelchair, not able to walk and couldn't even hold utensils in my hands. I left there able to walk with a walker, eat using utensils, able to keep myself balanced. I was abled to dress and undress by myself. Yes there were something's that were not up to par but as a whole, more positive than negative. When I left I felt I was leaving friends and family! I would recommend The Cottages to anyone who needs rehabilitation!

This is a $600 day facility. People are elderly and vulnerable but also curious and attention…read moreloving like most humans. Staff are overwhelmed and overworked but they (all but 1 so far) consistently show genuine caring and respect for the people they serve. Unfortunately for all, it appears administration is hell bent on saving $ on the backs of those at the bottom of the hierarchy. There are13 residents in my family member's cottage and on holidays and weekends, there's often only one caregiver on duty. They get to say it's legal because they have 'floaters' supposedly providing coverage to multiple residences. My relative's toilet has been plugged the last 2 times Ive visited and I have had to plunge it until it clears. Multiple rooms have the same issue. Over Christmas, they ran out of tissues and paper napkins so brown paper towels for Christmas meals?! Families needto stay vigilant and document the stains on the floors that stay there for weeks because maintenance department couldn't care less and apparently aren't expected to care or repair. So dissatisfied after hearing The Cottages wasn't great but was at least decent. Not anymore.

Had to get my niece an appointment right away after she was seen at another hospital's ER. The…read morefirst hospital said 2 weeks for the soonest appointment, NLH is getting her in TODAY! Thank you Dr. Dowling.

They announced the closing, but took weeks to tell residents where they were going creating much…read morestress and angst for these elderly and family!! The care recently has been much worse and even before the announcement it was quite poor!! Always short staffed; not trained workers. My mother was left on the toilet for up to half an hour before they came after ringing the bell! Left in bed after Dr visit undressed and waiting for staff to cover the wound!! Staff who didn't "know where her things were" , and "tell the next person you see what you need" were recent responses to her care needs!

Dont send your family here. They will harm your family. This facility sued my sister for cost of…read moreservices provided to my mother, who died in their care. This facility used an attorney on retainer to hold my sister responsible for costs that were explicitly communicated in writing that she would not be financially responsible. This went on for 5 years. This business is the reason people are terrified of getting sick. I hope every single person involved in this scam to steal from families and provide sub-standard care are put out of business. I am going to make it my personal mission to ensure everyone knows how Presbyterian home operates. This is just the beginning for you Pres home. They get zero stars. If you signed paperwork here make sure to show it to a legal advisor or attorney so you are not dragged over coals.

Great staff very capable well equipped helped me a lot best help that I experienced out of 5places…read morethat I experienced