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Wynn Hospital

1.8 (57 reviews)

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I Do Not recommend bringing your dying loved ones to Wynn Hospital as long as they have the lowlife clown Musa Jawneh employed in Security. My Grandma spent this past week dying at Wynn Hospital. My family and I were there for hours at a time, in and out several times per day/night making sure she was not alone. On Tuesday evening my daughter and I went downstairs to use the vending machines on the 1st floor. We got off the elevators, walked past the Security desk where Security Supervisor Musa Jawneh was standing and watching us. Not 5 minutes later we came back past security and entered the elevator. Musa then came rushing after us blocking the elevator door and telling us we need to leave, visiting hours have ended. I quickly explained to him that I had already been there for hours, my belongings are still upstairs, and my grandma is on comfort care/hospice, I am allowed to stay. He refused to accept what I was saying. He smirked and said that I am making his job easy for him. He said we need to come with him, he needs to call upstairs to confirm this. I told him to go ahead, call, its room # 7015 and if there is a problem he can find me there. He then blocked the elevator again and demanded that I come back to the desk with him while he called. At this point I followed him and asked for his Manager. He laughed and told me he Is The Supervisor. He then picked up and hung up the phone 3 or 4 times stalling and bullshitting to antagonize me and smirk because he was so proud to be asserting his authority over someone and thought he was going to kick me out of the hospital. I then lost my patience and began screaming at him to call whoever he has to call and that my grandma is on hospice and is taking her last breathes while you have me waiting here for no reason. He still would not call upstairs to verify, stood there staring at me, I turned and asked the other security guard nearby to call, he shrugged his shoulders as if to say he can't, and Musa quickly reminded me for the 3rd time that He is The Supervisor. It was not until other people in the viciniry were watching and my 16 year old daughter started yelling at him to do his job and call, he is wasting our time, that he finally did call. He then followed us to the elevator to smile and make condescending remarks as the doors closed. I told him he is a petty witch and I will be reporting him. He laughed and offered to give me the phone #. Musa Jawneh is obviously lacking in intelligence, is on a power trip to be treating the loved ones of patients this way. This was an absolutely unaccpetable experience. I had to warn my loved ones to watch out for him. Wynn hospital do better. Send this man back to burger flipping in the back of a McDonalds where he obviously belongs.

CNY Surgeons bio, Dr Markwood

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11 months ago

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6 months ago

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5 months ago

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7 months ago

Exceptional staff and physical plant. Conveniently located in downtown Utica. Parking on site

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10 months ago

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1 year ago

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1 year ago

Needs more staff the wait at the er is outrageous and if something is really wrong hate to see the outcome !!!!!

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6 months ago

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Review Highlights - Wynn Hospital

Handal - mind you, this review is coming from a registered nurse who is not very easy to please as a patient!

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Wynn Hospital - hospitals - Updated May 2026

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