Needed to fill my fiancé's prescription promptly as we are about to leave for vacation. I spent all morning contacting area pharmacies - everywhere was out of stock. I know this because when I called said pharmacies (including multiple Walmart locations), I asked them if the medication was in stock, and each employee graciously answered my question.
Not so with Newington! The man I spoke to smugly replied "I can't tell you about that." I said "oh? well every other Walmart pharmacy I have called today has been able to answer my question." He said "well I just speak for myself and I can't do that." I asked if there is a supervisor or manager I could speak with, and he said "no I'm the person you speak with." Weird verbiage. Leads me to suspect he is not in fact a supervisor/manager himself - wouldn't you just say "that's me"?
I spoke to upwards of 12 pharmacies this morning, 5 of which were Walmarts, and this "man" was the only one refusing to answer my very reasonable and *necessary* question.
In order to fill a prescription, my fiancé has to contact his doctor through a web portal, and then wait up to several hours for it to be sent. They will only send out one at a time, so it's pretty important to know beforehand that the store actually has the medication in stock.
Worst of all, it wasn't like he was apologetic for being unable to help - no, he could not have sounded more pleased with himself.
What a prick. I'm sure his family hates him. read more