Usually I can pick up or drop off a prescription without a hitch but the telephone service is…read moreterrible. This is a review of the phone system and the employees willingness to answer the phone only. I have been standing in line inside to drop off an Rx or pick one up and the phone is ringing "5 pharmacy calls....minutes later...6 pharmacy calls". No one answers the damn phone. I have been on the opposite end of this, too. 2 hours and 16 minutes on hold before I end up hanging up. Crazy how terrible they are with their phone-call customers.

I could barely give them 1star! Worst run CVS I have ever experienced. Pharmacy can't open the…read moredrive through due to staffing but won't post any notification. They are rude and don't care about their customers! The CVS in Stratham is so much better run! Sr. management listen to this and make some changes!

I see they have a new young manager, I wish him well..I left your pharmacy due to the mistakes made…read moreon my account. Im new to Wegovy, which is self pay, I took in all instructions in person. My first wegovy prescription came with instructions from the pharmacist to drink "40" ounces of water with my pill. That a lot of water..after a WEEK of these instructions, I was advises tjat its only "4" ounces of water. Im pissed..so my next month, I ran out of my medication due to the fact that the pharmacist sent for pre-authorization to my insurance! it IS SELF PAY! I called the pharmacist and we discussed how i told them it was self pay and I'm out of my pills..SHE hung up on me. So I call the store and ask for the manager, a woman answered i believe her name started with a C and older woman. I explained my issues, and she said that she would go investigate..She never called back and nobody answered my inquiry about the 40 ounces of water! That a huge mistake

Yesterday I purchased a package of spring greens. The greens were wilted and had black slime…read morethroughout them. I looked at the date and it was June 26. Two weeks ago I bought a package of organic baby carrots. They were slimy and several were so spoiled that they were like jelly. I have had other issues of spoilage in the past. While I will still continue to buy shelf items, I will avoid the produce section and buy from stores that consistently have fresh product.

Market Basket on Woodbury in Portsmouth is one of the best stocked grocery stores I've ever seen…read more I only gave it 4 stars because I'm not alone in enjoying shopping there; it's crowded. But... I'd give it a 5 star rating if you shop between 7am- 9am when you could seem to hold a dance in the aisles, in addition to loading your cart.

I'm not sure what happened to my review that I had last wrote but it's no longer here. I feel that…read morethis location has gone a little down hill since it changed ownership. There use to be long time employee's working here & now there are employee's that haven't worked here for very long, as indicated by their name badges. It is nice not having employees that speak foreign languages (no, I'm not being racists but its rude) to be at the registers talking to the bagger in another language while you're checking out, not sure what happened to those employees?? At my job you're not allowed to speak any other language but English around your co-workers, break room, nsg. station, etc. The cashier's are more attentive now. :-) I LOVE their subs, my favorite is ham & cheese. Last mth when I went in to place an order in person the sub maker was horrible. After telling her what not to put on my sub she was putting it on the sub (like no salt) I had to tell her more than once to stop. I had also asked her for light pepper relish & she picked up a huge spoon full & was putting it on my sub. I had to tell her more than once to stop. She was also super slow.....I did inform a manager on my way out on her "sub making & listening skills." It was torturing!! I still LOVE their red bliss potato salad....sooo yummy! They have a nice cheese selection. Their cooked chickens are small & expensive @ $10.00. Their brand name items are reasonably priced but man I feel like a lot of other things have gone up such as their bakery items. I've grown up on Market Basket, it definitely has changed over the years but I still have to stop in here when I'm home visiting to get my some of their red bliss potato salad!! LOL

After shopping @ another local grocery store and I was not able to find the correct pie crust that…read moreI needed I was happy to know that Hannaford's was open until 10pm. I have gotten a certain brand of pie crust from here in the past that is my favorite, I don't remember the brand but I know it when I see it. So I headed over here since it was after 9pm. I was disappointed to find out that they didn't have that brand that I liked but I was able to get a different brand. I wander around the store to see if there was anything else that I may have wanted to purchase. I did find a reasonably priced chocolate cookie cake that I picked up for one of my BF's bday. I have to say unfortunately I'm not a big fan of this grocery store. The layout here is weird and the produce section wasn't very full. Most everything in here is way overpriced. They only had self checkouts opened & the two guys working that night (06/15/2024 @ 2132) were running around the self-checkout area being loud with each other. When you pull into the parking lot the area isn't well lite up & it looked closed but I knew it was open when I saw someone walking in. This to me is a safety issue esp. being a female & alone. I definitely miss the good old Pic & Pay days!!

I've been shopping at this store for 40 years. We're lucky to have this downtown location. Easily…read moreaccessible and with bus service. Staff is friendly and welcoming. Store is clean and 'to go' service is well packed and quick My only complaint.... Could we get a quality bike rack? Keep up the good work!!

Staff are top notch! Not only this location but any that I have been to. Always happy to help and…read morewill typically escort you to the item you are looking for even if it's on the other side of the store. At most retail places today the employees must lookup where items are on their device. I can do that and expect employees to not have to. I feel Trader Joe's makes the complete customer experience a top priority. And their goods are top quality too! Stores and lavatories are always clean. My favorite grocery store chain among several that I frequent. Keep up the good work TJ's!

I just feel like I HAVE to leave a review of this Trader Joe's because I have received…read moreextraordinary customer service on multiple occasions when visiting. First - my roommate and I visited Trader Joe's right after moving to Portsmouth. The cashier looked at our IDs since we were buying wine, and when she found out that we had just moved to the area, she gave us a reusable bag as a welcome gift. We were so touched by this welcome and really appreciated the gesture as we had just arrived and were starting to settle in. Second, and most recently, my partner and I were picking up a couple of items on a Sunday night. We went to get in the checkout line and then remembered that we needed to grab one more thing. Just then, the bagging attendant told us "I'll open another lane for you guys" to which we responded that we needed to grab another thing. He told us it was not a problem and he'd be ready when we got back, and returned to bagging. We went, got our item, and upon our return to the checkout line, the attendant immediately opened up another lane. Although this may seem small, I was so appreciative that the attendant not only wanted to improve our experience initially, but cared enough to keep an eye on us while we picked up another item and opened up another lane for us as soon as we returned. I felt that it truly went above and beyond and I wish I remembered his name to give him a shoutout. I would be remiss if I concluded this review with no mention of the Trader Joe's food. Their frozen meals are amazing and all of their food is so high quality; I've never had a product that disappointed.

I stopped in the Madbury location May 23 to pick up a few things and wandered to the lobster tank…read more One of the men in the lobster tank area, Michael, asked if he could assist. I told him that I photograph lobsters and said that I don't eat them. Michael was completely attentive, enthusiastic and engaging. Aside from the most hospitable welcome, the deli attendant was quite helpful. That particular Hannaford's has a much warmer, cleaner and calm ambiance than does the Hannaford's where I live in Sanford. My visit to your Madbury Hannaford's makes me want to live in that community. It was the kind of positive experience that makes me feel welcome in a community. I recently saw Michael out and about in Dover, NH and he remembered me. I plan to relocate to the Madbury area. Wonderful!

Why would I ever want a bag of sweet potatoes substituted for a bag of yams. Like wtf.read more

Really like this store…read more But I would be really cool if they had 2 Registers open at one time. Some people would really like that if they are in a rush. But it's a good store, good location. Great hours.

Neat and clean I'll give them that, but it is a brand-new store. For a dollar store I didn't see…read moremany items that were priced a dollar. They have run-of-the-mill products and household goods, cosmetics,dog toys and other accessories plus some food basics such as milk, juices, sodas and various snacks. The receptionist was very friendly. Not bad if you're in a pinch and need to get something quick however if you're planning your shopping you're probably just going to go to Portsmouth for a larger selection of items.

If you have an issue, don't go to their "support center". They outsource this department and the…read morestaffing there is truly tone death. In fact, my experience with Ariss was so pathetic that I am terminating my membership at BJ's and driving the extra 20 minutes to COSTCO where I was loyal member for many years, and treated as such, before I relocated. BJ's promotion promised a very specific membership sign on reward. Their support center executed the old "bait and switch" by conveniently changing the wording of the original terms of the promotion.

How come you have a Groupon for BJ's but the customer service doesn't even know how to link the…read moreGroupon but I can do it at Costco or I can do it at Sam's Club and she was very rude and not not anybody knew they even asked other people