Went to their pharmacy for a Flu shot and Covid shot and first off they did not say the machine…read morethat dispenses the vaccine's was having issues and kept me waiting for almost an hour past my scheduled appointment time of 0930 with no explanation. When I inquired if the Covid vaccine person was in I was informed that the dispensing/tracking machine had issues and was being worked on. Then the Pharmacist told the entire CVS Pharmacy team that she doesn't care about anybody waiting or their feelings and that her license is the one on the line. That in my opinion was very unprofessional and should not have been said for all customers to hear. That attitude does not make me want to patron this Pharmacy in the future.

Second time I've been in CVS and the pharmacy (Roshanda) has violated my privacy and HIPA laws…read moreregarding my prescription's! when it happened the first time, I called CVS and complained, now I'm in there again and instead of pulling me to the side, Roshanda reads out my prescription's with customer behind me! I said you could have done that in private and instead of apologizing she says I have to read what's on the screen it's the policy. policy requires you to yell out customers prescription's?

They never have medication done in a timely manner! Waiting for over 30 minutes, and only one…read moreperson was ahead of me just to check out. The person in the drive-thru had no customer, and didn't offer to help.

The best thing they could do for their customers is go out of business. Guaranteed to be…read moreunnecessarily frustrating and complicated thanks to the way their accounts are manage. Utterly absurd.

I had an unpleasant experience at the Harris Teeter in Hope Mills due to being given incorrect…read moreinformation about the store's return policy. I attempted to return a package of cookies and was told by an employee named Abby that the item had to be returned to the specific Harris Teeter location where it was originally purchased. This information is incorrect. Harris Teeter's return policy allows items to be returned at any Harris Teeter location. I was not requesting an exception--only that the standard policy be followed. Being given inaccurate policy information caused unnecessary inconvenience during what should have been a routine and straightforward transaction. The issue here is not the return itself, but the lack of accurate policy knowledge provided to customers. I hope store management addresses this through clearer communication or additional training so future customers do not encounter the same problem.

I wish I could give zero stars …read more. Every product I've purchased that is of the Harris Teeter brand has been absolutely TERRIBLE and reek of low quality ingredients.. from there pasta to their pasta sauce down to their frozen products. All disgusting. Overall store prices are quite high as well. With the money they make they should be able to make some products that aren't so completely unappetizing and repulsive. I also purchased a 4 pack of mini rose champagne bottles about a week or 2 ago that were on sale and quickly discovered why they were on sale. I opened one of the minis and it was COMPLETELY flat. As we all know champagne is suppose to be highly carbonated. If I wanted something with absolutely no bubbles I would have purchased still rose wine. It was disgusting how flat it was. I called to speak with a manager and explained to her I only opened one out of the 4 pack and wanted to return or exchange for something else since the product has clearly gone bad/was very old. She told me they wouldn't allow a return OR exchange on alcohol even tho as I said it was clearly gone bad or expired because there was no proof of expiration date on the package. She was pretty nonchalant about the problem and unapologetic. She seemed as tho my call was a bother to her. Terrible customer service overall! I told her they needed to remove them from the shelves but they probably didn't. Some unsuspecting customers have also purchased them excited thinking they were getting a deal with this sale only to find they are simply pushing out old expired product. (I opened one more after and the metal from the cap has rust on it!!!) Purchased pound cake slices from their bakery section and those were also terrible. Taste is low quality, reeks of artificial flavoring and chemicals. Produce selection is also uninviting. The selection of fresh, unpackaged lettuce is always disappointing. I am not from here but have been visiting this store only because it's close to where I am staying with my family the past couple months but my experiences have been absolutely horrible. Do not recommend to anyone. (My aunt only just informed me today they will double your money if you return their HT products which I was not aware of or I would have def returned every single Harris Teeter product I've purchased since I've been here) From the outside looking in this store site and this brand look nice, inviting, visually appealing, but no substance at the core. 0/5 Stars

I'm DONE with these people! For over 10 years I've been getting the same medication and they…read moresimply cannot keep this in stock. This is a Mickey Mouse operation. Beyond frustrating and the lackadaisical attitude of the employees. DONE.

I love and respect the owners and staff of this pharmacy! They always present as helpful,…read moreknowledgeable, and kind. Everyone there has a sense of ownership and are always ready to find the solution. It is rare in these times. Get away from the large, uncaring corporations and give your business to local establishments.

These folks rock. No waiting, called, got thru first ring, they are fantastic. Super pleasant…read morestaff, can't say enough. On a scale of 1-10, they are a 1,000,000 for sure. Thanks for everything. Bryce N-

I signed up for their weightloss program, so I came in for my weekly B12 liposhot. Which are only…read morewalk ins. I have been waiting in the lobby for over an hour and I still haven't been seen by the PA. they Need to figure out a better way to do business!! this is most ridiculous and not worth the hassle. they Weren't many people ahead of me. The PA was taking 30 mins between patients to do God knows what!!!! i wish I could get my money back

Friendly and will prepare your prescription when it's time without prompting. They auto refill your…read moremeds.

Every time i have went in to this location there is something wrong. System is down constantly and…read morethey take forever to fill sometimes more than a day. On top of this I have one of my meds I get monthly and I went a day early cause of 4th of July weekend I am going to be out of town. So I went on the 5th of the month and my prescription refill date is the 6th I also filled it last month on the 6th. Other than that great customer service from the ladies at the front desk but rude pharmacist is not mad about not getting my meds I'm more upset with the tone and attitude I received. Will not be going back even though it is the closest pharmacy to my house I rather drive 30 minutes.

Not everyone in this season of the COV-19 is willing to go beyond the normal to help someone…read more However, upon my arrival at the, Bordeaux Drug Store in Fayetteville (NC), I couldn't ask for better customer service if I tried. In my attempt to find gloves to protect my hands during the Coronavirus pandemic, I decided to try smaller businesses within the community I live in, rather than stores further away from my home. Thus, my visit to Bordeaux Drug Company. I remember during the hurricane season three years ago, I was able to get all the water I needed from them because of a bottled water shortage in other stores. I thought to myself that I would seek them out again for medical gloves. Not to my surprise, they were able to help me in my dilemma. Unfortunately, the gloves weren't the ones I was looking for (as they were out of a traditional medical glove) but, I was still able to use the ones they offered and carried at the time. With this said, the representative that helped me is, Ms. Jennifer Bass. She was not only kind and concerned about my predicament, but was eager to help me in any way she could. So, she suggested a different kind of glove with the same benefits as the ones I was looking for. She took the gloves out of the box to show me what they looked like to aid in my decision whether or not to purchase them. The gloves I purchased are "Dermatological Cotton Gloves." Per the label on the box, these gloves are notably "comfortable, soft, and sanitary protection for hands." Likewise, the gloves are "100% cotton, hypo-allergenic, hemmed for a neat appearance, and packaged for easy use." The name of the glove is called the "Cara" Dermatological Glove. Needless to say, I purchased two each, a large and an extra-large. If your fingers are long like my sons' figures are, then you will probably need the extra-large though the glove will not fit snug. That's okay, although the glove doesn't fit snug, it isn't so big/loose that you're having to repeatedly adjust the glove (or pull it up) for it to fit. Ms. Bass told me the price of each glove, (which is $2.05) and stated that she could order more for me if I needed it. I told her "yes, I would like to order 4 more pairs of the gloves." As promised by Ms. Bass, someone called me the following day to inform me that the gloves had arrived and are ready for pickup. My suggestion to anyone looking for anything because of the shortage of items on shelves everywhere...let us not forget the smaller local businesses. They are a great source to meet our needs and it will help to keep their businesses thriving (preventing closures) until things are better.

Don't believe in time travel? Then slide your little self up on a bar stool and order a hot dog…read moreall the way and a freshly made - to - order Orangeade. Maybe you'd like a lunch plate and a fountain coke. Good, fast grill service keeps this place packed on weekdays at lunch, and I suspect the grill keeps the pharmacy open. Stop by for a chance at recalling a memory from childhood... and some great food.

It's a small town feel I wish I could love, RUDE and IGNORANT are how I would describe the girl who…read morespoke to me. The owners should really hire more quality employees that know what they are talking about instead of cocky girls who don't know basic pharmacy rules and laws. For me, first impressions say a lot about the kind of service and treatment I would receive from a new company and this interaction left me with a bad taste in my mouth.. I'd suggest taking your business to one of the MANY other surrounding pharmacies.

It's the small town feeling there. Every time I come in every one knows my name and they really…read morelook after the people that live in hope mills.

This is the BEST pharmacy in our area. The staff are so friendly and helpful. I can always get…read morehelp if I need to find an item and they are so quick to help. The pharmacy staff are so good about contacting me for any questions or concerns about my medications and allergies. We moved to the Eastover area this year but we continue to get our medications from this CVS Pharmacy on Rockfish Road because it means so much for staff to really care about you and your health. They are Excellent and professional, and I wouldn't go anywhere else.

Years ago was a great place to deal with. Now although we understand the overwhelming demand…read more Some staff in pharmacy areas are not good customer service people. Rude, obnoxious, disrespectful.