I placed an online pickup order for an ear thermometer for my toddler. Waited several hours and…read morenever got an email saying my order was ready. Went to the store with my confirmation email and all they could say was they didn't get any online orders today. So I offered to pay for another and cancel my order as long as I could get a price match for what I paid online. They refused and the manager never even had the decency to come talk to me about my order. The store was EMPTY NO CUSTOMERS by the way. She could only tell the cashier through the phone what to tell me. So needless to say, I will never be shopping here again. Had to go to Walmart on Black Friday to get the thermometer for my sick child!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Exceptional customer service and vaccine care by AUTUMN. I truly appreciate your help getting my…read morevaccine timely! You went above and beyond!

I stopped by to get a passport photo done. The CVS lady was not sure how to use the camera, so she…read morecalled someone else. It took them 10 minutes to figure it out, and the photo was blurry. I asked why they didn't cut the image, and the lady offered me a pair of scissors. Terrible customer service and poor quality of service.

Excellent option for pharmacy related products. A local business worth supporting. The Virginia…read moreTech community should get behind one of our own.

The best pharmacy in town! Jeremy and his staff go above and beyond to provide you with…read moreprofessional service! This location has a wide array of healthcare products, snacks, drinks, home supplies, etc. The building is gorgeous and has some local flair as well! If you're a student in the area, I'd make this my preferred location. Way better service and atmosphere than any other pharmacy in town! Thanks y'all!

If I could give them 100 stars I would do it in a heartbeat . This pharmacy has it all from great…read morepersonalities, that hometown feel, and family oriented. Considering the high cost of pharmaceutical products, Nuckoll's maintains as low of customer costs while staying competitive. You won't be able to get your water hose, makeup, or other products like you can at the big stores. But for your medication needs the only reliable pharmacy in the Twin County area is Nuckoll's Pharmacy!

I had a coupon for Advair that the owner told me she was using and I was being charged $30.00 for…read morethe prescription (month supply). The coupon clearly stated $10.00. I took my business else where after getting charge increases on my other medications that I had a coupon for like Rosuvastatin (Crestor). When I mentioned it- she the owner refused to take the Crestor coupon any longer after she had been using it for months. With that being said, the home town drug store I moved to took the coupons and charged me the correct price per the coupons instruction. I to was treated rudely by the pharmacist the first time I come to Nuckolls drug store. I did report this to the owner. She did seem to be concerned but I doubt she did much about it. Anyway, I changed drug stores a year or so ago and thus far am very happy and they work with you trying to get you the best price available or with the use of coupons. Beware of some pharmacy's they do not give you the best price, or treat you the best. They are more interested in how much money they can make off you instead of giving you well deserved great customer service. Now I save much more money on my prescriptions.

This is a family owned and operated pharmacy. They have a little bit of everything. It's very…read moresimilar to a Walgreens or Ride Aid. The pharmacist and staff go out of their way to help out each and every customer.

From the owner: Personalized Attention…read more At Marion Family Pharmacy, you get the service you need. We're your premiere independent pharmacy, located in Marion, VA.Our helpful, friendly staff is available to assist you in any way. We take great pride in our superior customer service and excellent product selection. We constantly strive to keep our inventory fully stocked and our prices down. Nothing is more important to us than providing members of our community with quality service, products, and prices.We offer customers:* Prescriptions* Compounding* Gift items* MerchandiseA fully trained, experienced pharmacist is always on-site to answer any of your questions or concerns. We'll do everything possible to ensure you know everything you need to know about your prescriptions. You can count on us! In addition to our full service pharmacy, we're also your local convenience store, offering affordable products of all kinds.For more information or questions regarding our pharmacy or product selection, call or email Marion Family Pharmacy today!

I used to love this pharmacy so much , especially for their friendly free delivery. There are still…read morea lot of friendly staff there as they've grown. Sadly, most everything has gotten much worse in the past couple of years. I don't know why. Now there seems to be a problem every time I need a refill. The staff doesn't seem to communicate well with each other; I'll be texted something is out of stock and then be told it was filled the previous day. On one occasion I tried to refill my contact lens solution. It took two months of confusing back-and-forth of texts! They haven't been sending out meds when promised or send the wrong thing. They have been EXTRAORDINARILY patient with me and my AR balance; I'm low income and appreciated that. However they didn't give me an early warning about how high it had gotten, and then they confronted me about it in front of my mother with no regard to privacy. The man there (manager ?) has offered several times to go back through the charges and see if any can be reduced, but he hasn't yet. I would have changed pharmacies by now, except I'm moving soon so it's not worth it. I don't doubt that the staff and mgmt here cares about their patients and want to do right by them. I imagine things are falling apart on a communications level. No one has the time to follow up multiple times on every prescription , though, and their best intentions are clearly being drowned out by serious communication fails.

Super nice staff that's willing to talk with you to meet your needs. I wish every business was ran…read morethis way. Customer service is top notch and I trust them to answer my questions in a helpful and informative way. I currently live in a city hours away, but when I come home to Blacksburg to visit family it's businesses like these that make me proud to be from this area. You won't find customer service like this in many other places outside of Blacksburg.

Very disappointed with my local CVS today, this what happened, I called customer relations number,…read moresomeone answered the call, I could hear people in the background, but nobody answered me and hung up. When I called my local CVS to ask for the district manager's number, I was told by Justin, they weren't allowed to give it out, and Justin was very apologetic. Why do they make it so hard to talk to upper management? What are they afraid of, are they trying to suppress complaints. My complains is this- I am disabled and today I was refused cashier service and told I had to use self checkout only, which I didn't want to do, but what makes it worse it the very person that said no than rung up 2 people in line behind me, it's discrimination if you can't accommodate your loyal customers than maybe you should just close your doors. Customer service is poorly lacking here. Below is there response, not impressed and not going back. Please this is just my personal choice, Justine is a great member of staff there and the rest of the associates could learn from him. Below is there response, not impressed and not going back.

The most godawful pharmacy I've ever been to. ALWAYS a wait, prescriptions are NEVER filled on…read moretime and NEVER more than one register open. Deserves NO stars

Since writing this review, I have been contacted by both the owner and the pharmacist wanting to…read moremake it right. I have received my meds and truly believe that the issue will not repeat in the future. I appreciate small businesses and look forward to continue working with them in the future. **Old review** This pharmacy has caused the same issue multiple times in a row without fixing the problem. Instead of informing me of insurance issues when they become apparent so that I can remedy it, they wait until my scheduled pickup time to deny me necessary medication. If this was a one time error, I would understand, but it's become a consistent problem. Negligent customer service

Best pharmacy in town! They truly care about their patients and go out of their way to provide…read morewonderful service!!! Their prices are great and they accept most insurances.

I don't believe that Sam's is much value anymore. when I can go to Walmart next door and buy eggs…read moreand meat cheaper. why are we paying a membership fee. it's getting worse every year. might be about time to stop paying the fee.

I have used Sam's tire and battery since this store has been open. I went in a week or so back, one…read morevehicle finishing up inside. I waited ten minutes and no one to help me. There were four people working so I went to the rest room and came back ten minutes later. I still had to wait another ten minutes before someone could help me. There was still the one vehicle inside that no one was working on. I am sure it was finished because the attendant was checking the torque on the wheels when I initially walked in. All four guys were doing nothing. When the attendant came in I ask if I could get my tires rotated. He said do you have an appointment and I replied no. He said it would be four pm before they could get to me, it was eleven am, because they were booked up. I had been there thirty minutes and no one had worked on anything since I came in. I said no one has worked on anything in the last thirty minutes and he replied that did not make any difference because they were booked up. I called a few minutes ago to check on rotation and the attendant said it might be fifteen minutes of two hours to wait. Why does an outstanding organization like Sam's Club put up with this?