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    Walmart Pharmacy

    3.3 (3 reviews)
    Open 9:00 am - 8:00 pm

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    Walgreens

    Walgreens

    (32 reviews)

    $$$

    The friendly staff, help me find exactly what I needed! They even helped me use a coupon, directing…read moreme to the ATM... And showed me where I could get a drink of water, for my empty coffee cup! Thanks again to Tyler Julie, Michelle, & Sue, the story looks great, and I see you all working super hard, doing the graveyard shift over here! I even found a lucky penny, on my smoke break!

    The Walgreens pharmacy in Lake Geneva offers very poor service. I had a prescription sent over that…read morewas a STAT order. The pharmacy was given all of the insurance information needed to process the order. They were called 3 times on 4/27/26 to be made aware of how serious the order and they reassured me that everything will be processed for a 4/29/26 pickup (today). Well, they didn't process anything, and they are just now sending over information to the physician's office for an authorization they say they needed. They stated that the authorization usually only takes about 24 hours to process. They were not able to give me an answer as to why they waited until today to send in this authorization request, and not send it Monday like they reassured me over the phone. The pharmacy technician used the excuse that their system is older than him and they are not able to read any insurance card information if it's attached in the app. He seemed to think that was a good enough response but that's horrible. So no one is fixing this system? This excuse was given to me years ago but I suppose it's not a priority for the pharmacy manager Vanessa Bellei and Walgreens corporate office to fix. Serious side effects occur within the liver if this medication is stopped abruptly. This is unacceptable. When I spoke to the insurance company shortly after, they were shocked that the pharmacy decided to wait until 4/29/26 to send in the authorization knowing there is a 24 delay, minimum. All of their notes shows that the pharmacy should have sent in the authorization 4/27/26. Now the pharmacy's negligence has delayed my care which luckily the doctor and insurance company documented in case there are medical issues from this. Also, if you care about privacy you won't get it here. Prescriptions are placed in bins that are visible to customers at the pharmacy pickup/drop off desk. I can see full names and addresses by just standing here.

    Walgreens

    Walgreens

    (8 reviews)

    I have actually never left a review before, but after yesterday and today I am so upset with the…read moreway Walgreens in Elkhorn handled my husband's prescription, I feel I must say something. My husband had a major surgery and was prescribed a controlled substance for post op pain. I was told by the discharge nurse (this is my own fault for not double checking the RX/paperwork) that he should take his meds every 6 hours. I was making sure he did this so that his pain would stay under control. So the problem was the RX read that he was supposed to take them every 8 hours instead of 6. I asked his surgeon to send in another RX and I went to pick it up. After waiting in line for 20 minutes at the drive thru-I was told that there was a problem with my insurance (which I did not understand) but the employee at the drive thru stated that it would be ready in 10 minutes regardless. I said great...no rush...I'll just run to the grocery store and come back to get it. When I got back...I was told that it was too early to fill it which I did not understand seeing I thought it was every 6 hours. I was like...why didn't you tell me when I was here before. I will admit I was probably a bit snippy. I said that I realize that they are very busy but everyone's time is valuable. He had also told me that it was the pharmacist discretion whether it be filled early or not. (Which most pharmacies will fill a controlled substance 2 days early if needed.) At this point (it would have been 3 days early and he still had some) I left and had my husband call the next day to see if I could pick it up on my way home from work (for one, a snow storm was coming the next day) and he will be out by the 10th day due to (I admit my fault for the misunderstanding and I had told them about it) to run out before and the answer was no...by law we can't pick it up until the 10 days. So with that being said, I feel really bad that my husband will be in pain and after I pick up that prescription...I will never go to another Walgreens again...

    Nothing worse than being 2,000 miles from home and having to go to a pharmacy that is not your…read morenormal provider. That said, on a busy Saturday afternoon this Walgreens pharmacy came thru for me big time. They processed my insurance and RX in a timely manner, explained some state laws that we don't have in California and were nothing but polite and kind to me. Thank you Walgreens for taking care of me 2,000 miles away from home. Hopefully if I visit your part of the world for Phish again in the future I can stop by for something fun like Gummy Bears and not RX.

    Walmart Pharmacy - pharmacy - Updated May 2026

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