Thank You Aurora Health Center…read more I have an on-going eye issue and it wouldn't be me if I didn't end up in an urgent care while on vacation. Being from out of state, they got me processed as fast as they could and seen as fast as they could so I could get back to my trip. The staff was friendly, cracked jokes with me on the differences between check in questions in Wisconsin vs. California and were noting but professional. Thanks for helping me in a pinch when I was the dummy who forgot to bring his meds to Wisconsin. I say this with love, but I hope to never have to see you again :)

Oh my gosh. I am visiting from out of state and developed a sinus infection. Booking the same day…read moreappointment online was so convenient. They got me in at exactly my appointment time. NP Leader could not have been nicer or more efficient and my prescription was ready when I walked up to the counter.

They are very kind, carimg & helpful staff here. They have always gone the extra mile wile being…read moreprofessional & kind here

If you're in severe pain and need intellectual/compassionate treatment, DO NOT go to this…read morehospital!! Especially the ER!! Only thing they care about is taking your money!! Absolutely pathetic! They charged me over $1,300 for a simple 15min visit. Barely asked questions or looked at my issue. This place is one big scam!!

I have always had great personal service with every team of healthcare professionals from Urgent…read moreCare to Primary to OBGYN to surgery. Shout out to the anesthesiologist Mark (he gets 5 stars)

I visited this location on May 13, 2026. I had gone online and made an appointment to be seen for…read morea sinus infection. I arrived at my appointment time. They checked me in and took my co-pay of $35. Shortly after I sat down they told me that they were very behind due to multiple call off's and would have to take me over to Dr. Patel's office as he takes the urgent care "over flow" to help them out. When I was walked over to Dr. Patel's office, the receptionist asked me for a co-pay. I said "I already paid at the Urgent Care". Now, a month later, I received an EOB from my insurance company that I was billed as a new patient of Dr. Patel's and have a $95 balance for being seen. I called the billing at Aurora and told them that I was NOT a new patient of his and that my appointment was with the Urgent Care, not him and that I have my own doctor and never plan to see him again. As far as I am concerned, my insurance was fraudulently billed. They told me no, that because I agreed to see Dr. Patel I was obligated to pay what his fees were. The Urgent Care took my appointment, took my co-pay, mislead me into thinking I was going to a different Dr. as "over flow" and now I am stuck with paying $60 more. If they are not trustworthy enough to be open and honest about the situation, I really don't trust them to take care of me. Is this a scam to get the Doctor's in the same building new patients? Seems like it to me.

The 45+ min wait time for the doctor to COME INTO the room is ridiculous. The parking lot was…read morepractically empty and no one was in the waiting room. WHAT is she DOING. I HAVE GO GET BACK TO WORK. And then, she makes you repeat everything you told the nurse, gives you baseline answers (in a monotone and dead inside way), then tells you to leave. Waste of time and money.

Super convenient service for those of us that would rather pay a reasonable fee for general health…read moreneeds. My wife and i were attacked by a pissed off hive of yellow jackets. I called, they said come in, we arrived, did one page of paperwork, and were taken care of inside of five minutes. Great people, great service, and i would highly recommend. They even have their own Pharmacy.

From the owner: Walk-in and Family Medicine patients accepted, with emphasis on all primary care conditions: acute…read moreillness, ear/throat/sinus infections, headaches, dizziness, hypertension, thyroid conditions, heart/lung/vascular disease, cholesterol issues, GI complaints, men's/women's health and prevention, urologic conditions, orthopedic/rheumatologic/sports medicine, skin conditions, and provide referrals for any condition out of my scope of practice. Procedures: minor skin surgeries, mole/cyst removals, biopsies, laceration repairs, joint injections

Great Doctors & Staff. I use to hate going to any Doctor, but going here is different. You are…read moretreated as a patient not a piece on a assembly line. You might wait a little longer to see a Doc but he or she will listen to you and take as long as you need when its your turn.

I am so EXCITED, I have got my Doctor back. Dr. Gattuso was mine and my sons doctor when he had a…read moreprevious practice, I just found an add letting people know that he is opened up again. There is nothing better than a doctor who honestly cares and can make a kid not run and hide when they are told they have to go to the doctor. Even better I have been told he is only going to charge 50.00 to be seen, guess I will be seeing a doctor for the first time in years since I haven't had insurance

They were essential in helping my daughter and granddaughter in a very difficult time. If it wasn't…read morefor them the out come would have been worse.

I've been to rheumatology 2x. I am a multiple diagnosis patient. Dr. F…read more 1st appointment: me asking for pain management, a patient right in there own pamphlet. Nothing but did refer me to North Point in Rosco for pain management specialist (same health system); the specialist, Dr. G said that due to my multiple diagnosis she was unable to provide pain management...but referred me to university of Wisconsin, Madison; they called to inform me, the do not take my insurance, BCBSIL but would send a request for coverage. I've not heard back it's been 2 months. Next appointment: Dr. F comes in, looks over paper record, looks over computer record, NO PHYSICAL EXAM preformed. Upon me again asking for pain management, Dr. F told me I could get injections, which states in my file are ineffective and I state as much. Dr. F then suggests again weight loss, better sleep, lessen stress. My reply was that I'm in a bariatric program, I see a therapist regularly and I can't sleep because I'm in pain. Dr. F confidently asserts it's only my fibromyalgia in a flare and prescribed Water physical therapy at North Point in Rosco. And again asking about Pain management bc of muscle spasms and tightness said he would call in a muscle relaxer to my pharmacy. When I picked up my Rx...what Dr. F prescribed THE SAME RX AS I WAS ALREADY PRESCRIBED! What the pharmacy gave me was an early partial fill of Cyclobenzaprine. Pain management is a patient right as well as a human right according to The World Health Organization. Injections are off label use and ineffective. Prescribed physical therapy. The blanket use of Gabapentin, Lyrica, NSAIDS, Antiinflammatories, acetaminophen do not, and are not intended for muscle, tissue, bone & tendon pain; nor after surgery pain. This is not a good place. If you're a woman, overweight, diagnosed w depression or mental illness. They Will Medically Gaslight you and treat you like your care is from an assembly line; you're just a number...a dollar amount...an insurance pay out. They play "Pass the patient" to avoid treatment. PAIN MANAGEMENT IS A HUMAN RIGHT + PATIENT RIGHT. Offering ineffective, experimental, treatment- injections, implants & physical therapy is not quality patient care, it's research so you can become data for pharmaceutical companies. Just another number.

Wish we would have researched this "urgent care facility" before going…read more My husband went in for Covid, was told by the doctor they don't treat Covid. That was it. They took his blood pressure and sent him on his way. Then the bills came. This "urgent care facility" is actually an "emergency room" and they bill as such. Got an enormous bill because our insurance treated it as an emergency room. Over 500$ to be told they won't treat him. NorthPointe, you are NOT AN EMERGENCY ROOM. Who would go here for a gun shot wound? Or a car accident? A total and complete SCAM. Stay away.

I've been seeing doctors at Northpointe for a number of years now. I had eye surgery there and a…read morecouple colonoscopies there. I certainly recommend the place! They provide great service in a beautiful medical setting.

My wife went here for her first physical and had a horrendous experience. The staff were…read moreunprofessional and disrespectful. Her physician was misleading about appointment costs and intentionally coded the visit incorrectly to evade insurance coverage. Truly disappointed that we have an institution like this operating in the community. If you choose to visit, please proceed with caution and verify everything the staff tells you with a third party.

From the owner: A passion for making lives better. ™…read more When people are looking for a health care provider, they want someone who is driven, someone who truly cares. And that's what people get when they choose to make Mercyhealth part of their lives. We do our best work at the intersection of medical excellence and human compassion. Nothing is ever too small or taken for granted. Everything matters. Whether in primary care or our dozens of specialties, such as neuroscience, cancer care, heart care, trauma care, orthopedics, heart care, and plastic surgery, we serve with a passion for making lives better.