They are very prompt, detailed and thorough in their exams and in their glasses store. They…read moremaintain a nice selection of glasses for both adults and children.

I love coming to this clinic. Dr Penmatcha is very kind and very detail oriented. The eyeglass area…read moreis very nice with a nice selection of frames.

Staff was amazing! For a colonoscopy it was a 'breeze'. Pleasant crew working my procedure. Thank…read moreyou to everyone there.

I have worked in healthcare my entire life and have NEVER experienced such lack of professionalism…read moreor laziness! The doctors are educated and do what needs to be done, but in order to reach the nurse you have to practically threaten to go personally into the office. Repeated calls go unanswered, medications go without being called in, prior authorizations go unauthorized and people suffer for months without any significant help. My husband has been dealing with this office for almost 2 years and they refuse to refer him to another doctor because "They will only do what I am already doing". Exact words! He can't take the chance of not getting the meds he desperately needs if he were to stop going to this office. He is severely depressed because this has been going on for so long without any relief. I promise I am not someone that complains a lot. Like I said, I work in healthcare and understand that it is hectic and unforgiving at times, but this is like nothing I have ever seen!

My wife and I have been seeing Dr. Pomilla Kumar for years now and we both really like her. She…read morealways has time to answer questions and I never feel like she is in a rush to move on to the next patient. The down side of that is it is not too uncommon for her to be running late. I don't get angry about it, though, because I know the reason for that is that she will NOT rush ANY visit WITH ANY patient. Over the course of the day enough people think of additional questions that keeps her busy answering and she just runs behind. I would rather have to wait longer than normal and have her undivided attention for as long as I need it when I do see her. She has never failed to meet that expectation which is why we have been seeing her for over 20 years now I would say. Despite how many patients she might see over the course of a day/week/or month it never ceases to amaze me how she always remembers bits and pieces of what I do for a living and always asks about my wife. Keep in mind that I typically only see her maybe 2-3 times/year. She must have an excellent memory. We feel fortunate to have her as our primary care physician. By and large I would say that all the staff that I have ever dealt with were equally courteous and kind as Dr. Kumar is. I always feel like I am treated with the utmost courtesy and kindness.

Absolutely love taking my son here they are so kind and so take well care of my son. Front desk is…read moreawesome

Outstanding overall experience. I saw Dr. Peters. He was very knowledgeable and professional…read more The office was clean, and the staff was friendly and very helpful. I would highly recommend this optometrist to my family and friends. I even made an appointment for my husband with Dr. Peters before I left! That really says it all.

I previously went to an Optometrist in Bettendorf for years until he closed. I began seeing one on…read more53rd Street in Bettendorf-but could never see quite right. After hearing great reviews about Bettendorf Eyecare Center, I made an appointment. I saw Dr. Aaron Chizek. He and his staff were amazing. He discovered the my contact prescription in both eyes was over 1. too high. I know have 20/20 vision. My question is how can an Optometrist still be practicing when she prescribed the wrong strength of my contacts so drastically for years?? Dr. Aaron Chizek is truly a Godsent!!

I have issues with severe childhood trauma and they were so great with me. Dr Malloy is a…read moresweetheart and has a very personable chairside manner and the hygienist, I think her name was Christine was amazing as well. Aspen doesn't hold a candle to Crow Valley. Thank you Christine and Dr Malloy. You treated this old lady very well and eased her fears nicely.

Patient be aware. Don't be fooled by the good reviews. This office actively campaigns for people to…read morepost good reviews. I have worked in the healthcare industry for over 30 years. I am extremely disappointed in the customer service of this dental office. I had numerous issues over the course of the one year I went there before switching. Dr. Malloy seemed caring and compassionate but his support staff were rude and unprofessional. I'm going to try and summarize without writing a book: 1. 1st appt insurance estimate for crown and night guard (I showed Dr Malloy at picture and he said he could make me the same one). I told hygienist I do not do fluoride when she asked me. No Fluoride was applied to my teeth. 2. One month later temp crown applied by dental assistant. She was inexperienced and made it too thin. I expressed my concerns during visit but she was confident she did it correctly. Front office staff told me I owed entire amount for crown and insisted I pay it that day ($1000ish). When I questioned it told me I reached my max insurance benefit. Explained that was impossible, was told I had to pay full amount. Would not investigate further and told me if I had an issue to call my dental insurance company. I called immediately and they confirmed the dental office made a mistake and they hadn't ran it through my insurance. I received a voicemail the next day from the dental office saying they had a glitch in their system and I would be credited but No apology for the mistake. 3. Temp crown crumbled after 12 hours and I wasn't even eating or chewing. 4. Had to go back for 2nd temp crown. This time the young dental hygienist had a more seasoned lady help her. 5. Also at the one month crown appt I was fitted for a night guard. 6. Night guard came in 4-6 weeks later, it was the wrong one. 7. Had to comeback to be re-scanned for the correct one. Waited another 4-6 weeks and this one was incorrect. 8. Received a voicemail from them saying that Dr. Malloy wants to make it right so they are not going to charge me for the night guard. 9. Went in a 3rd time to be re-scanned for the correct night guard and they credited me the $375 I had originally paid. 10. Waited 6-8 weeks, finally contacted them. Yep, night guard was in. When I went to pick it up the receptionist at the front told me I owed them $375. Mind you this is the same lady who I had the encounter with about the crown. Explained to her that it was supposed to be free. She left her desk went in back then came back and told me this night guard was way more expensive then the original one I was quoted for so I owe them. I asked how much more and she couldn't tell me. Then said are you ready to run your credit card. I paid it. 11. It was time for my second 6 month cleaning. The hygienist called me on Monday and asked if I could come on Tuesday instead of Thursday because her mom was having surgery. Okay I felt terrible but I couldn't change my schedule. It's highly unprofessional for her to call me and ask me that. If she needed the day off then they should have rescheduled me or moved me to another person. Her not being there for her mom's surgery shouldn't have been on my shoulders. 12. Went for my cleaning. It was very awkward. She ended up putting fluoride on my teeth without asking me and I was unaware of her doing this. She then proceeded to walk me up to the front and tell the same receptionist I owed for fluoride. It was $30ish and yes I paid it. At the point I was so over that place, it wasn't worth even saying anything. Needless to say I switched dentist. I am so glad I did. I know Crow Valley reads and responds to these so I surely hope you make some major changes in your customer service. Your front office people are the face of your business. They are the 1st and last person a customers sees. I was a paying customer and should have been treated with kindness and compassion. Everyone makes mistakes, it's how you handle them that makes all the difference! Start showing you value your customers!

They have amazing service with great prices and great doctors and staff, everyone is incredibly…read morenice and they have very professional appointments with a variety of lens customizations, such as smudge resistance scratch resistance in levels blue light lenses insurance etc (there are many more I just tried to remember what I could). They also have a lot of frames in store and if the ones you look don't have your color you can order them in a seamless process that has them arrive at the same time regardless of them being in store. Overall 10/10 experience I've been going to them for years

Great doctor that cares about her patients. Most doctors try to rush you in and out of office…read more Not them. Plus, they got me in on a whim like 30 minutes after I filled out form. Definitely recommend!!

I had been a patient of Beverlys since she starred in the east village. We had to move for job…read morepurposes, but 2 of my family members remained in Davenport. My daughter had the pharmacy call her office on 3 occasions over a month to get a med refill. Neither of us received a call that she needed to be seen before the med could be refilled. Thus my daughter went without her meds for a month. Finally I called and found out she needed a yealry appt. how hard is it to call your patient ? So when my daughter went, even though we have ins and most providers bill what ins does not pay, Bev would not see her without $60 upfront. I get it if she were not an established patient as well as our entire family with Deere insurance, But we have been with her since the beginning. After not calling her that she needed to be seen and turning her away over a copay that we have always been good for, Bev decided to place money over care. She has always gotten paid. I explained I had an HSA card coming to me and wanted to pay out of that, but would not treat my daughter without her co pay. Again. We were established patients. I am deeply disappointed. Don't go here. Find a physician that won't turn a kid away over a few bucks when the family has always paid the provider.