My chart note from my doctor. They told me on the phone with rite did that' it would be ready on…read morethe 2nd at 11:00am. Now they're saying at rite aid that the dr wrote it to be filled on the 3rd. My husband is wasting gas. They're playing games. They told him now. It will be ready today now at 11:00. They just told me on the phone 11:30. This pharmacy is treating me like a drug addict!! They lie to me and they lie to my husband. This is the reason I stopped taking this medication YEARS ago. Because they were treating me like this. And after such severe pain and unable to exercise or even do chores, after gaining over 60 pounds. I agreed with my dr to go back on it. And now they're doing the same thing. To me And treating me the same way. I've been a patient at this pharmacy since it was Thrift drug store in the Safeway parking lot as a 8 year old little girl. This pharmacy is completely unprofessional as I just got hung up on twice. And it's "700 prescriptions behind" according the "Chris" there at the Anderson location. Christina the pharmacy manager obviously doesn't know how to run the place. It's going down hill fast and losing tons of customers and I'm about to be one of them. Im once again calling the pharmaceutical board to make yet another report. I'm in tears and completely humiliated..

I've personally never had a problem here. I get my meds here and shop sales here. Sometimes I find…read moregood deals on over the counter stuff.

Best pharmaceutical customer service we have experienced hands down. For example, I saw a doctor in…read moreRedding, was released 30 minutes before Anderson RX closed. The doctor informed me he was sending the prescription to Anderson RX. I was on my way to Anderson to pick it up unsure if being so late, it would be filled that night. Not even five minutes later, I received a call from Anderson RX reminding me they were closing soon. When I arrived they were very friendly, even being so close to their closing timeframe I received my prescription. First pharmacy who looked up our insurance information and updated it without us having to provide new cards. Walgreens will not do that! Anderson RX is by far the best! We drive from Redding just to go to there, it's worth the drive for the service.

I took my daughter in to get her vaccines, and the medical assistant was so patient and kind. My…read moregirl is usually a mess when she gets her shots, but she barely even cried. I got her a little toy pony after. The staff at Anderson Rx are so friendly and attentive. They care about their patients. It's the kind of customer service you'll never find at the chain pharmacies. They also offer an impressive selection of medical devices, over-the-counter (OTC) medications, and gifts. Thank you. We'll be back!

I only switched to CVS because my other pharmacy went out of business. I had several really bad…read moreexperiences with CVS in the past from people's rude attitudes that worked there. The CVS pharmacy in Anderson seemed good the young guy who works the register was very great. He was very friendly, knowledgeable and willing to help if there was an issue but he had a very quiet voice so if you're hard of hearing you would have trouble hearing him, other than that he's the best worker they have. My friend went to get their supplies, they are a type 1 diabetic so their supplies are very crucial for survival, and the lady who was working the counter said he owed an insane amount of money for his stuff which is incorrect because his insurance covers all of his stuff and it's actually against Federal Law for him to be charged for any of his stuff because he's in a certain program. I tried explaining that to the woman but she would not listen to anything I said and insisted he had to pay if he wanted his stuff. We left the pharmacy without his supplies for his insulin pump because that lady refused to take the time to look at his records to see he isn't supposed to be charged. If she didn't know, which she obviously didn't, she could have asked someone who does but she didn't. The young guy who is usually the one who helps my friend wasn't in that day so my friend didn't get his diabetic supplies. I was not at all happy with the outcome of that pharmacy trip at all. We wasted our gas and our time because of that woman's unwillingness to hear what we had to say or look at my friend's file to see his insurance covers all of his stuff. Quite disappointing. The only reason I gave 3 stars is because of the young guy with long hair that works the register. Also don't bother calling them, if you want to talk to someone you'll have to go in to the pharmacy. If you call you'll have to leave them a message and they say they'll call you back but they never return calls. That is really frustrating.

Tam is the pharmacist-He is excellent and hard working. His…read morestaff are great working with him. Cvs as a company is a bit difficult with too many info gleaning algorythm recording menues before u can get to a HUMAN who would have answers immediately. Thanks Tam and crew!

Average Walmart. A lot of stuff is locked up, and have to ask and wait for an employee. Have had…read moregood interactions with employees for the most part. Some seem frustrated to have to open for items.

Store operator was very rude and short on the phone. I called because the online HSA card wasn't…read morebeing accepted for pickup so I asked if they would be able to hold an item while I drive there (I have a broken foot and nowhere has a boot except for this Walmart and driving hurts so I don't want to make an unnecessary drive since I also live 30min away) and instead of hearing me out about what particular item or trying to help figure out the reason why the card wasn't accepted on the app she said, " NO! We don't do layaway! ITS FIRST COME FIRST SERVE! have a good day!" She then hung up on me....... I am fine if that is the policy but there's no reason to be so rude and short with someone for simply asking a question. Do better Walmart.

I don't understand the bad reviews on cottonwood drugs because I've been going to cottonwood drugs…read morefor at least 9 years now every since the pharmacy I used to go to closed down some of the staff from the old pharmacy went to cottonwood drugs I'm treated friendly there sometimes I have to wait a day or two for a medication but that's not the fault of the pharmacist or the pharmacy that's the fault of the rich people that keep buying a drug so they can lose my pounds lol The only thing I don't like about cottonwood drugs is that a few years ago they were bought out by an East Coast corporation so they are no longer my local drugstore but I'm still treated like family I still know all the staff member on a first name basis and when I call they already know when I'm going to ask for so they hand me to the appropriate person. All in all I would give cottonwood drugs between a 3:00 and 3/4 and 4 and 1/2 stars no business is five stars at all I don't care who they say they are.

I have never had a good experience with this pharmacy. The Pharmacist plays god with our needs. My…read morefist experience dealing with this pharmacy the guy grilled me about burn cream. I should have known then not to go back but I tried again. This time for antibiotics for an infection from dental surgery. He said he wasn't answering the phone because he was short handed. Let's not ask him to work too hard. Off to Walmart I go. So unfortunate because we want to bring our business to the local people. Never again!!!

I'm very happy with this local, friendly pharmacy. I ALWAYS choose a Mom and Pop pharmacy wherever…read moreI live, which is how I found this one. It did not disappoint!

Absolutely unprofessional and dishonest because if they are wrong about something they say it's…read moreyour fault. They did not put directions from doctor on bottle and when I ran out early they told me they wouldn't fill it because it's not their responsibility to relay the information from the doctor on the prescription bottle. I have never heard this in my life. If the doctor gives directions to pharmacist to put on bottle then it is absolutely their responsibility to relay that but So when I told them that it is their responsibility they dropped me as a patient and told me they would no longer fill my prescriptions because they aren't going to deal with me. So when I asked who the owner is they told me they didn't have to give out that information. So be careful with this pharmacy, even my doctor has told me they get things wrong and argue with him as well.

This pharmacy has messed up my prescriptions since I transferred here about 6 months ago. They…read moretext to say tell us yes or no to refill a Rx and then don't do it. I've looked them up and on my list they have my Rx in question "On Hold-not being worked on". I currently ok'd the refill of that Rx 4 days ago and still not received. I am totally out of the medicine. I have Rx delivered due to age and walking disability. I have been unable to reach them by phone for past 3 days. I've left messages, no return calls. Called again this morning and the technicians are unavailable..leave a message. So frustrating. I definitely don't recommend this pharmacy. When the local Rite Aid closed, it's possible Safeway took on too many of the prescriptions from there and just can't handle it?

horrible pharmacy. Slower than molasses. come here if you want to wait all day. It's like the…read moresloths at the dmv in the movie Zootopia. They lie about when your stuff will be ready.Unorganized. I think they are all confused and their information is incorrect.

This pharmacy is amazing. Everyone is so helpful and they are so nice. They go above and beyond. We…read moremoved our prescriptions from another pharmacy because we were not being treated well.

They could certainly improve. The pharmacist is judgmental and inconsiderate of the patients they…read moreare supposed to be helping. And here I thought a small local pharmacy would be better, even worth higher potential costs but if they have the same behavior you might as well avoid this place and save some money by using a big chain pharmacy.

Excellent staff, got my prescription that no other pharmacy could. Such a beautiful store! I wish…read morethey could take us as patients, but I was told there was a year or so wait!. I absolutely love this pharmacy!