They gave me a broken prescription bottle. Never answered when I called and tried to leave…read morevoicemails. Eventually got a hold of a very helpful cvs rep from elsewhere who documented and told me what I should do. An hour or two later a manager called from this cvs and with no pretext... "what do you want". This was after the cvs rep I spoke with already notified them. There was really no reason for this location to call me back at all after that but evidently this guy just felt like venting his frustrations. Completely unprofessional and very rude. I've had a few bad experiences at this location and will be having my prescriptions sent elsewhere for now on.

Refuse to answer phone. Typically takes 25 min+ to get someone on the line. Been using them a…read morecouple years and it keeps getting worse. Generally not very friendly when you go in either.

The pharmacist (Zaid Fakih) and staff are extremely rude! This pharmacy is very inconsistent, lacks…read morecommunication and proper patient care. The store manager is no help, so me and other witnesses have reported a recent incident to the NPI Registry for further investigation. The pharmacist NPI # is 1467040774.

Out of stock of prescription medication Ordered last Monday and was told it was back Ordered…read morearriving Thursday. Then Thursday was told Tuesday 'then Monday told to pick up after 6 on Tuesday. Arrived to pick up and now backorder again. Told I could go to a location over 30 miles away. No real caring of helpful solutions. It was like oh well..good luck. Terrible Customer Service!!

Solid spot near campus. We were in the area to meet a friend for lunch at Skyline and I needed a…read morefew odds and ends since we were visiting from out of town. Luckily they have designated parking, which made it easy. I stopped into the makeup section for some eyeliner and mascara and the hair section for some conditioner and curly hair products. We used the self checkout on the way out and it had trouble recognizing the small items in the bagging area, but the staff member was on top of things to signal to the machine that all was well. We were in and out in about five minutes and I was able to find everything I needed.

This a standard cvs. I had an issue checking out, machines were lagging. Asked for coupons and I…read morehad none and made me try to pay twice and was glitching. Aside from the coupon beef I had with the self pay register everything was good. Signs were clear and things were fairly easy to find.

Stopped in for several items which some I was not expecting them to have in stock or have at all…read more Great customer service from the time I entered until the time I left. Clean store and no line at check-out. Very pleased with my experience at this CVS location.

Expect them to have the usual CVS stuff which can come in handy in a small town such as Falmouth…read more.. But expect to pay hefty prices for it too. I was thinking of giving it two stars but they have gotten me out of a pinch or two when there is a sick one at home.

I have issues with unfriendly customer service. At this location, most of the clerks are helpful…read moreand cheerful. But they have a GenZ clerk who is remarkably anti-social and should not be dealing with customers. Just a note.

We stopped in to this CVS in Cincinnati to grab a box fan to use in my hotel room so I can actually…read moresleep at night and this CVS was clean and well stocked. We had to ask the cashier to help us grab the box fans because they were on the stop of the shelves and he went out of his way to do so. Good job CVS!

I'm glad to see this Walmart along with other retail stores near by are taking all precautions for…read morepublic safety with the Covid 19 virus. The store has made one way entry and leaving at the store and appear to be doing all they can to keep us and theirselves safe. However, I didn't see any staff cleaning the cart handles at the store and some of the staff working did not have masks on. The poor cashiers still don't have plastic screens up. I did observe the manager jump in when lines appeared to get extra people waiting and open a register to relieve lines. The shelves were stocked and they had toilet paper. Well done. I feel that management at the store and the staff are doing all they can with what they have.