I would give Mavis Discount Tire zero stars if that were an option…read more In late June, I purchased four new tires, an alignment, brakes, and rotors from this location. Less than 17,000 miles later, my front tires had cords showing on the inside, and the rear tires were nearly bald. These tires were rated for 40,000-50,000 miles and were completely destroyed in under half that time. This was caused by a bad alignment done by Mavis. Their own employees acknowledged the uneven wear and confirmed the alignment was clearly off. I was also told by both a front desk employee and a mechanic that I was "sold a sh*t tire that doesn't belong on a full-size truck," which is unbelievable to hear after paying for new tires from a professional shop. Despite acknowledging the issue, they refused to take responsibility without the store manager's approval. The store manager, Ryan, told me he would contact corporate and promised an update by the end of the week. He never called. I had to repeatedly follow up, only to be told there was "no answer yet." Before any resolution was reached, one of the failing front tires blew out while I was driving to work, leaving me stranded on the side of the road with no drivable vehicle and no way to earn income. As a result of the unsafe condition of these tires, my truck later slid off the road and ended up in a ditch, where I was stuck for over six hours and missed an entire day of work. At that point, this situation had gone far beyond inconvenience and became a serious safety issue. After all of this, corporate's solution was to offer 25% off another set of tires, meaning I'm expected to pay again after only getting about 43% of the tire life I paid for, and I would still have to pay for another alignment--despite them acknowledging the original alignment was bad. To make matters worse, Mavis tried to blame the failure on "lack of tire rotation" and claimed vehicles should be realigned every 3-6 months, which is completely unrealistic and clearly an excuse to avoid accountability. No missed rotation causes cords to show or tires to fail this catastrophically in under 17,000 miles. I gave this shop every opportunity to do the right thing. Instead, I was ignored, misled, and left with hundreds of dollars in losses and a vehicle I no longer felt safe driving. If you value your safety, your money, or a shop that stands behind its work, do not go to Mavis Discount Tire in Newark.

I went in asking for 2 new front tires because what had been a slow leak had picked up the tires…read morewere almost 10 years old so I just wanted them replaced, after the examination manager came out and said those tires are great shape. I don't think you need to replace them. We can just take them off and put a new stem on and that should take care of it. Everything worked out fine and it saved me $300 for new tires, they didn't have to do that. I came in asking for a new tires, but they went the extra step. Fantastic job very happy with the service.

Thanks to the great mechanics at Uptown Automotive. Oil Change, new sneakers, new wipers and…read morefilters. Job well done

My 2009 Subaru had a Speed Sensor issue, the emergency brake would not work correctly and their was…read morea metallic clunking noise coming from the front of the car which I had 5 other repair shops try to fix it which included two Subaru Dealership shops that want to switch parts out with no real analysis. The guy are good not only did they fix everything but for less then what he estimate was. I will be going back to this place for anything else the car needs. Great service and hard working people. Highly recommend them

I recently visited to have my snow tires removed as Murphys is close to my home. I didn't want to…read moredrive to Rochester and this was a good alternative. Jon was fantastic to schedule and appointment and coordinate some finagling of cars. I needed to drop mine off and when mine was done drop my son's car off for the same service. They were great! I like seeing the improvements put into the shop. Way overdue. We will be back.

The former owned Murphy's is a disgrace to the profession. They have scammed me out of my full…read morewarranty refund and totally damaged my car mechanically. They had possession of my car almost a year and knew that damaged it beyond repairability. Tony F. ( Mgr. ), Gary ( Regional Mgr. ) and John ( NYS DMV Inspection technician) continued to promise resolution and never did. If any of these people are still there DO NOT do business with them. They are dishonest and should have been fired. It has come to my understanding that they have been under investigation for some time and have done the same thing to other women. Hopefully the legal system will put an end to the practice and dishonest employees soon. JUST BEWARE.

Bought multiple parts for two of my Tdi projects from Fitz Auto. Always very responsive and…read moreprofessional. Parts were always correct and available on promised time and date.

Avoid this place at all costs. Bought an engine from these guys that was immediately discovered to…read morehave rod knock. Tried to initiate the warranty and was met with pushback and no communication. Not until my dad gave a bad google review did they take initiative to take care of things. They proceeded to provide me another engine with 10,000+ more miles than the first one I bought from them after telling me they would give me one with less miles than the first one I paid for. This engine again turned out to be worse in condition than the last one. I even took the liberty of taking the car to a third-party car shop to confirm that this was due to them selling me yet another bad product and not an improper install. I proceeded to send this over to fitz auto and was told that the "insurance company" denied my claim. Not Fitz auto or the so-called insurance company contacted my mechanic or the third party that diagnosed the bad engine to confirm the claim. I've been trying to get the information about this so-called insurance company and understand why the claim was denied especially with the picture/video proof and can't even receive that information or a conversation from the owner Jay. Every time I call in, he's either busy/on the phone/or not in his office, and what makes it even more ridiculous is I've been told I'd received information of the insurance claim for over a week now and still haven't even received that. I've paid close to 10k in expenses for an engine that was supposed to cost a couple thousand and they could care less about selling me dirt. They seem polite and trustworthy over the phone then could care less about the customer after they get their money. Just bad business all around. Buy here at your own risk it may wind up costing you just like it did me.

I brought my car in to have my check engine turned off and have my inspection done. Both problems…read morewere unresolved and my car was in worse condition then it was before I brought it too them. The service I received was far from okay and they were very rude to me. I then brought my car to a different mechanic who has worked on my car before, he said that the connection tube was completely mangled and GLUED TOGETHER. Overall this place shouldn't be working with cars!

Amazing service! Came here again today with a flat tire and got moved in and out quickly. Great…read moreprice and one stop shop as always. My parents live down the road and there's no better mechanic in the area. Honest, great prices, great service. Not much else to ask for.

If I could give zero stars I would. I took my car here after I put a tiny dent the size of a half…read moredollar in my rear bumper. Should have been an easy fix new bumper paint and assemble. They took 7 days to figure out how to complete this monumental task. They purchased a cheap Chinese made bumper and were shocked it did not fit after beating and banging the bumper into place it still did not fit. The paint is some of the worst paint I've ever seen and I've seen quite a few DIY spray can jobs that blow this painter out of the water. I had to call these people just to get a progress update they refuse to call anyone. After asking about the progress they magically got it done in one day. I go to pick up my car this is the nicest car I've owned and it's my pride and joy and they butchered it the bumper is hanging off the car the paint doesn't match scratches everywhere missing hardware. I get in my car and it reaks of vomit everything is covered is a slimy slippery film even the pedals and steering wheel I love slippy pedals very safe. Their detailers if you want to call them that have zero clue what they're doing neither does the painter or the assembly people. You would think this came out of a high school body shop class with how crappy the quality coming out of this shop is. They disconnected my dash cameras there a lot more miles on my car than when I dropped it off. Why is the passenger seat moved from its normal position just to pull it into the shop you usually at least I do drive from the drivers seat. Nice to know my car was used as a joy ride for a week. The alignment is off the breaks are soft. It's pretty obvious someone was driving my car pretty hard and put the wrong fuel back into it to hide their tracks they put regular into a car tuned for 93. If you're looking for a shop because Geico referred them like I was please for the love of God go anywhere else it's going to cost me thousands to fix the damage they've done to my car.

I was in a minor accident which resulted in paint damage to my back bumper. I dropped my car off on…read moreMonday and it was ready on Friday fully repaired and detailed. Both of the employees working at the desk during drop off and pick up were very nice. I would recommend them for all collision work.

This place may just seem like a golf cart dealer and repair place, but don't judge a book by its…read morecover, they offer a lot more than just that. I was looking for a local business to get new tires onto my car, and these guys got me in within a week and had the tires installed, as well as fixed an ABS issue I had. I was more than happy after I got my car finished and I will gladly give them my business again. The labor prices are fair and the people are very friendly!

Matt was friendly on the phone and we met the next day he was very helpful and added lots of humor!…read moreThank you again!

I took my car there because I had a vibration in the steeling wheel. They coded me a price of…read morealmost $900 for brakes and pads. So I took it to someone else to get a second opinion. And no that was not the problem at all. It was a bad tire.