Let me tell you: the service I received here was so good I might go to this location going…read moreforward... I live over 100 miles away and actively avoid going through Hemet when visiting Idyllwild! I impulsively decided to stop by this Valvoline while driving through for an oil change (a little early because my tire pressure alert came on while I was leaving Idyllwild). I waited about 10 minutes before my car was in the bay and they got to work. I got a full synthetic oil change and tire rotation, along with the recommended engine fluid change. Unlike Jiffy Lube, they have screens right by the driver side and an employee that goes over the recommended dealer service based on what's been reported (and their records but I was a first time customer so I had to fill in some blanks). This really helped from a confidence perspective that what was being recommended was real, and I liked that they told me to ignore one of the dealer ones because "it always shows up and isn't necessary". They also suggested the transmission fluids based on the report, but I showed them I'd had it done about 19k miles earlier (receipt in glovebox ftw!) and they updated their records accordingly. All in all, it was $277 and 31 minutes of my Tuesday morning for the oil, engine fluids, and tire rotation. While it was more than I expected to spend, I was due for it and they gave me a discount on each service that helped. Great service and my car has been running great. Highly recommend!

Fast and economical. The team is very thorough and efficient…read more I would highly recommend this place .

This is the third time I returned to Jiffy Lube on Sanderson Avenue in Hemet, because my sister…read morehad gotten good treatment. The first time I was there a customer gave me a coupon which greatly saved me money. The second time the emailed coupon sent to me was not honored; they said it had expired. The third time (today) I had an online coupon that was sent to me two days before I went in --again, they said the coupon didn't work and when I was able to convince them it came from Jiffy Lube, the charge was expensive--$138.!! they claimed their sign of prices was old. I was very frustrated and I will never take my car to Jiffy Lube again.

I always receive great service from the location. I'm always assisted by Jaime who super…read moreknowledgeable and always goes over all of my service needs and recommendations! I have a location near me but I drive a little further to come here thanks to Jaime and his team

As soon as I came in I got attitude from the first guy that met me. No good morning or nothing…read more Just said where are the keys with an attitude like I was disturbing them because they were empty. Then after that the clerk Jose gave me this big attitude as well and wanted me to type all my information. I work all week and the last thing I want to see is a dam keyboard. I wanted to give him my information but he was not having it. He said " I guess " and it's not his big attitude. I said why are you saying " I guess". He had nothing to say. He gave me a bigger attitude after that. Like I'm here for service not to get an attitude. After I was done they change the clerk. He gave me even a bigger attitude after.that. I will never come here again. I guess that's why they have a 2 star review. I yet to give them a chance. But they he reviews proof a point.

first and foremost this location is always quick fast and friendly ! Alex goes over and beyond to…read moremake sure the service i receive is A1. He's knowledgeable, funny and truthful it's not just about money with him even if he's charming his way into a sell it's honest ! if i need something he suggests it and i'm a very blunt and cheap person but im good to my car so if alex says it's important then we will do it !! JIFFY LUBE I WILL ALWAYS RETURN BECAUSE OF THIS EMPLOYEE YOU HAVE AND THANK YOU WE NEED MORE HONEST HARD WORKING HUMAN BEINGS LIKE THIS !

always right olways on time very respectful service. I have never had a problem with them fixing my…read morecars even when I don't have an appointmen.

American Tire Depot has the best service in the Hemet area. I have been going their for 6 years,…read moregot new tires, flats fixed and tire rotation/balancing. As always today was an excellent example of the service they give. Had a tire that kept going flat - when in and they were busy - still got me fixed and going in less than an hour! And all at No Charge - they really care and do a great job.

My car was not fixed correctly. I took it back and it was still leaking after about 6 months. I…read morepaid a lot of money and now 1 1/2 years later I have the same problem. Barely drove my car, driving only 9,000 miles. Two separate mechanics said the job looks like it was not done correctly. I will now have to pay another mechanic to fix it again. Sad.

Hands-down, the best mechanic in the area. He is honest and does not try to ever sell you on…read moreanything you don't need. I've had to take my flex there a couple of times for different things and he always does great work and is really reasonable in price.

My vehicle's AC system broke down, and I did not know where to start. I was referred to this place…read moreby a very good friend of mine, he said I wouldn't be disappointed, and I am not disappointed whatsoever...in fact, I'm more than satisfied! Not only did they fix the problem with my AC system, they got it done all on the same day. The technician gave me the full scoop on what was needed to repair the vehicles AC system, he gave me a parts list, and how much it was going to cost for the labor. I opted in and everything began. The repairs took a few hours, but I was glad they were able to get it done in one day. They were fair, honest, and reliable. So far my trucks AC system continues to blow cold, and I have not had any issues since the repairs. The entire staff is really nice and outgoing, they made the entire transaction satisfying and easy. I will continue to take my vehicle to this shop whenever the need arises for any future repairs. I do recommend this automobile repair shop. Thank you guys for making my vehicle work once again! AC system is blowing cold air, just in time for this summer's coming heat!

Took my Benz and of course they had no clue how to fix! I wouldn't recommend anyone go.read more

This place is pretty legit. I brought them all the parts for my suspension and they helped me with…read moremy transmission and oil leak. Now in riding hard in da paint. Decent price too. Simple no hacks or jabs for warranties just good auto mechanics work. Not to mention the car wash is right there if you want a fresh wash. Ask for Carlotta. Jose and Brian are the techs and they're pretty straight forward en espanole. Good mechanic work. I'll be back around for maintenance.

horrible customer service, took personal belongings from my vehicle and won't return them, held my…read morecar hostage after paying invoice in full this place is a absolute joke take your business elsewher, preferably somewhere with proper licensing to run a shop

You should see all the Google reviews, about 250, all 5 star. I've used Back;s for about 7 years…read morefor different vehicles, the last being a Dodge Ram Van. They do great work fair pricing. I've never a problem with antying. They also do smogs. They're a little high on smogs but I'm ok with it.

Was my first time visiting Back's Quality car care and let me say they are Amazing! Matt took great…read morecare of me and addressed any conerns i had. They are quick and communicate with you on any work that will need to be done on your vehicle. Not once did I feel pressured to have anything else done on my car. Definitely honest and and reliable shop. I found my Shop and will definitely be back for all my car needs

Positive: Professionalism, Quality, Value I have been coming…read morewith many vehicles to this establishment for about 6 years now. I am very happy with the quality of work that is done on all my vehicles and always refer those that I know to this location. I'm very happy for the information that is always given to me so I can be more aware on how to maintain and keep them up for years to come. I appreciate the hard honest work here because I have left other places scared for my life thinking my car was going to fall apart. So I must say thank you Frank's Automotive for making sure that our vehicles are safe to be on the road! Many blessings to Frank his family as well as the establishment. If you're in the area and you need work done give him a ring and he's available give him a try, but always have patience for family owned business! Services: Engine repair, Oil change, Check engine light diagnostic, General repairs & maintenance, Tuning

Update 09/19/2026…read more UPDATE -- September 19, 2026 Well, here we are again. The engine that Frank's Auto Repair installed in my 2011 Hyundai Sonata in March 2025 was BAD. That replacement motor didn't even make it a year and a half before I started having major issues with it. After everything I went through getting the original engine replaced under warranty, the back-and-forth with the warranty company, being told the warranty was initially denied, and ultimately having to pay another $500 out of my own pocket, I expected the replacement engine to actually last. It didn't. I was initially willing to give Frank's Auto Repair the benefit of the doubt, but at this point, I can't ignore it. I trusted this shop to replace my engine correctly. What makes this even more frustrating is that when the first engine failed, there was already a warranty issue and a fight just to get it taken care of. Now the replacement engine failed as well. Two engines. One vehicle. I'm extremely disappointed with the entire experience. I gave Frank's Auto Repair the opportunity to make things right, and unfortunately, it didn't happen. At this point, I can only speak from my own experience -- and my experience with Frank's Auto Repair has been extremely disappointing. Do not go here go somewhere else!

Every time I come here, it is consistently professional service from the men and women at this…read morelocation. They are a textbook example of how a service center should be run. I wish professional attire, even when it's hot and their communication cannot be measured against anyone else. This place is great, even giving a discount discounts and offering them to guarantee service. I've never had a bad example of their service here and I've been coming here for four years.

I just left Valvoline after getting a simple oil change. And when I drove off, I noticed my air…read moreconditioner wasn't cold anymore. So I went back up there, and of course they gave me drama. And it is 96 degrees outside, so I am back at home. This is ridiculous, in Hemet all services are done very poorly. So I won't ever return.