Discount tire rocks! I've had a nail in my tire twice and…read morethey've fixed both free of cost. They also do free tire air pressure checks and fill the air for you. I went in today and a worker told me my front two tires really needed to be replaced. I asked him about my back ones and he said they're okay for now but he's worried about the front ones. A lesser salesman would've told me my back tires needed replacing for the extra sale, and as a young woman that happens a lot where they try to upcharge me. They didn't try to add anything, and I appreciated the honesty and went ahead with them to get new front tires. Service is very speedy and the waiting room has comfortable seating while you wait. I really love discount tires business model, and I really appreciate the workers at this specific location!

Always a solid experience! I've been visiting this location almost since they opened. The manager…read moreis consistently friendly and the staff is simply stellar. A high tech gadget, aka, a digital tire tread scanner, shows the techs exactly where your tread depth currently stands. They simply run it over the tires and beep boop beep, they've got an accurate reading. It takes all of the guesswork out of the equation and ensures a more complete picture of your tire life. The techs then refer to the large in-store guide, explaining their recommendations in detail. This visit, I popped in for a rotation. As a rideshare driver, I have the need for new tires far more often than Sunday drivers. I utilize their sister company, Tire Rack, find the most economical deal for my vehicle. I then have them sent directly to Discount Tire, who notifies me when they've arrived. I can either schedule an installation appointment - or just drop by. My experience here has been that they usually underpromise and overdeliver, especially when it comes to estimating how long I'll be waiting. I'm almost always out the door a bit more quickly than they quote me. Fresh Thyme is within walking distance, right next-door, if you want to kill some time while you wait, btw. Shoutout to Kaden!

The customer service is excellent. I had a nail in my tire & they fixed it quickly &, because I…read morehave the warranty, there was no charge. They go out of their way to be helpful. I feel they take good care of my car.

Went there to get a tire repaired from a nail and replaced on my vehicle. I had to use the spare…read moretire to get there . Easy to get an appointment, the person who checked me in was very nice. The tire was patched and replaced. Ok, good My issue is that there seemed to be total disregard for my vehicle. When I got back in to leave, the steering wheel was absolutely filthy, caked with dirt. Yes, auto mechanics hands get dirty, but I've never seen anything like that. The compartment in the back of my vehicle where the tire tools are stored was left completely open, the lid kind of thrown into the back of my car instead of just putting the lid on. Then the cover for the hole where the tool is inserted to lower the spare was missing. I went back in and they did eventually find it after about 10 minutes of looking. I am glad the tire was fixed but just seems like they should be more careful with the vehicle.

Wow! I don't know why I ever tried a different auto place! All of the employees when you go inside…read moreare awesome - excellent staff! And excellent mechanics! They fixed my truck back to how it use to be, after having it messed up by Calverts Express Auto on Jungermann. The guy who I spoke with the whole time at Safeway was, Mike Allen. Totally nice, very informative, and kept me posted on pricing and explaining everything! I'm sure everyone else there is just as cool as he. All those mechanics do a lot for customers, A+ work! I wonder if the customers ever give back, even if it was just a thank you card. They get us to work and back, they keep us moving and they're excellent at doing so. If they were given some praise, I can only imagine the work being even more excellent! Thanks Safeway!

I've been going to Telle Tires for over 8 years with great service. Everyone was always so…read morefriendly and always got great service. 8 months ago I started getting a 'check fuel cap' scrolling on my trip line on my dash. I tried all the regular fixes like tightening the fuel cap, but message was still scrolling. When I went in month's ago for an oil change Luke told me it was probably the Purge Valve but I could wait until my tags were due and needed an inspection. I made an appointment with Sid explaining check engine light intermittently comes on with the 'check fuel cap' message. He told me they would charge me $219 for a diagnostic. I said I don't need that, I know what the problem is. He was rude and didn't care what I had to say and I made an appointment to drop the car off on Wednesday 9/2. I went in at 9;45a to drop my car off and I met Sid. He was I just as rude in person. I told him I don't need a diagnostic because I know what the problem is. He wouldn't listen to me, he said thats not how we do things. I said why would I pay your $219 dollars to tell you whats wrong, when I'm telling what's wrong. He then said supposedly thats whats wrong, he kept talking down to me like I was a dumb woman. He then didn't want to talk to me anymore and the manager Jeff came over and was immediately was very condescending. I told him I didn't want a diagnostic I knew what the problem is. I said cant you just replace the Purge Valve and see if that resets check engine light. He also said supposedly thats wrong, it could be this or that and we need to run diagnostic that is policy. I said cant you just replace part, he said we don't do that. Jeff said Ill take $100 off. I was so upset and should have just left with my car. My ride came so I just left. I called 4 hours later and Sid answered said they haven't even looked at it, he again was not friendly or helpful. Dennis called me back a few hours later. Dennis was so nice, he a always is. He told me the Purge Valve needed to be replaced, exactly what I said but they wouldn't listen. They had to order part and wouldn't be done till the next day. If they listened to me at 10a they would have it done that day. Dennis called me around 9a and said the car was ready. I was going to talk to Jeff but only Dennis and Luke were there and they have always been nothing but nice and helpful to me through the years so I didn't want to unload on them so I paid the bill and $119 Diagnostic charge. This has really upset me because I always told everyone to take there car to this location bc they can be trusted, that they are honest and do great work. This review is solely on my interaction with the new Manager Jeff and employee Sid. It have nothing but wonderful things to say about Dennis, Luke, and the mechanics. I felt taken advantage of and dismissed. I drove out of the way to go to this location because the employees were so nice, helpful, professional and always provided excellent customer service until this day. You just lost a good customer. Do better!

Third time here since I bought my tires from them this past January…read more Nice guys and service seems fine but they are sooo slow! They seem to be very understaffed. They have a steady stream of customers coming through the doors all the time. I should know, I've sat here for hours waiting for them to complete service on my vehicle. This time I had an appt to fix a leaky tire - they found a nail- and a state inspection. They got to the nail right away but now 90 minutes waiting here, they still haven't started my inspection. If you consider trying them I'd suggest dropping your vehicle rather than waiting. If you're in a hurry it may be a frustrating experience. The last time I was here, I had an appt for wheel alignment. My spot was pushed back 90 minutes after I arrived. They said they were shot handed. They finally completed their work 3.5 hours later. I still trust them more than those weasels over at Dobbs though.... UPDATE- Ok, after almost two hours I'm done. The guys finished off great and were highly professional. I feel guilty for complaining. I don't believe the slow service is because of the employees. Management needs to review their staffing needs and adjust. The front desk guys and service techs are fantastic!

I made an appointment online to get two new tires. I tried to call the store to confirm my…read moreappointment and they work would be completed within an hour but I was routed to a call center. Why make it hard to call the store? The work was done timely. The two employees I had contact with were professional and friendly. The customer waiting area is underwhelming.

We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.

Had to go here when we had a blown tire. Made a reservation online with ease! The next morning…read morecalled to order tired and the customer service over the phone with Ben was amazing! Upon arrival Ben was even more helpful and so was Saturn! Tires are never cheap but the cost was fair! I would surely recommend especially with the location being right off the highway and there are a few shopping stores nearby to pass time during the wait

I had a nail in my tire, and I was able to get into the St. Peters store. This was no plug and…read moreplay......they found the leak, took the tire off the rim, filled the hole with a rubber compound and then vulcanized from the inside of the tire. Remounted and rebalanced. I was impressed! They pulled my car out front, handed me the key, and said; you are good to go sir. I paused, and responded with "but I haven't paid yet". He responded "No sir, this is free of charge, please come back again" I was blown away. One of the Founders three pillars; Delighting customers: The company prioritizes exceptional service, which is evident in their practices, such as offering complimentary tire repairs and rotations. I will be back again.

Grinding. That's what I was hearing when I was braking this week. Ugh. Never a good sign…read more Gary made getting new pads and rotors much less stressful. James did the test drive and evaluation, and Gary explained each charge in detail before performing the work. He automatically included the online coupon I'd hunted for before coming in, which was nice. I got one other quote nearby - and this one came in at about $50 less. They have an indoor waiting area with a TV, along with a few chairs outside. A smooth, friendly, positive experience.

Listen to the reviews. Avoid this place! I got a set of new tires. They did not have it ready at my…read morerequested time 3:00. Then when I called to ask, they said they weren't finished yet. I told them i needed the car because I had work at 4. I headed up there and they forgot to put the new rim on, even though jt was talked about and put in the instructions. They had to take my car back in and change it quickly. No sense of service or apology. Frustrating because they knew everything they needed and my car was dropped off at 9:00 am.

I needed to get a tire replaced and after seeing the reviews I decided to give Childs Tire a try…read more They were friendly, professional, honest and FAST! I appreciated the excellent service, have already recommended them to a few friends and I will be back when I decide to get my next set of 4 tires.

Great customer service! Got my car fixed while I waited, and did a fantastic job. I highly…read morerecommend Child's Tire with two thumbs up! ​